Related
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?
Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.
i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble
us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.
THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.
I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.
Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.
Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.
I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance
My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.
No file ActiveSyncMode.cab !
Help
No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe
would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.
For no apparent reason, Activesync (4.5 5096) of Outlook on my TC (standard ROM see below) has stopped working. Outlook email/contacts/diary not getting synced.
After plugging USB in a message says 'Sync cannot be connected succesfully...try again... and run troubleshooting..'. But Activesync/Help/Troubleshooting/Reporting says there is nothing wrong! Indeed, I can still explore TC and card, sync other software (e.g. Media Player, TomTom Home, eWallet etc).
But I can't get in to the ActiveSync/Options menu to check out the relationship. Have soft reset TC, turned off PC firewalls etc, but nothing helps. Little puzzled because it all worked fine for the past 2 months and I wasn't even playing around when it decided not to work!
Any ideas please?
Thanks,
CI
Touch Cruise
ROM vers: 1.25.405.1 WWE
ROM date: 12/11/07
Radion vers: 1.58.21.23
Protocol vers: 25.65.30.04H
had the same problem some time ago. changed the cable and everything was fine.you could also try uninstalling and reinstalling activesync.
Jackster
Thanks. Cable was OK, but uninstall/reinstall of activesync worked. indeed speeded up activesync and fixed a lot of other minor secondary problems while it was at it would recommend it for all every now and then. strikes me that activesync is one of the those bolt-on bits of MS obeseware that needs regular maintenance?
USB Device not recognized
To mark the anniversary of me posting my original message, all of a suddden and for no apparent reason, Activesync has stopped working again. Bizarre
This time its a little different, I don't get anything except a pop message on PC saying 'USB device not recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance click on this message'. Which of course I di and it didn't help!
So, I've tried
- un-installing/re-installing Activesync 4.5
- rebooting PC and TC umpteen times
- changed USB port/cable
- tick/untick Settings/Connections/USB-to-PC/Enable Advanced network functionality
- putting the kettle on
Nothing is working (Although the cup of tea was nice
Would really appreciate some help please
Thanks
CI
Help! Really desperate on this one. I have been trying to think why this should suddenly happen. Two things possible:
- During my last succesful sync I received and answered a call. Would this damage registers or something?
- I accidently pulled the mini-USB headphone cable a bit while listening toi music. But the sound is still perfectly OK, and I receive power charge via USB even though it won't connect/sync. And like I said, I've swapped cables/ports.
I've Googled this a lot and most people fix by fiddling with stuff I have already done and praying!
Please. Anyone got any ideas before I too start praying!
Thanks
1. No, it should not. Never heard it did.
2. AFAIK, not reason as long as it charges trough USB port.
Try to delete device from Active Sync while device is not connected. You might need to restart PC.
You'll have to set options again when device is recognised.
This is what I have to do often.
Also, check device name on device itself, it tends to change from time to time for no apparent reason (at least to me). If it changes, it causes following problems to me:
1. Active Sync troubles
2. BT connection to car audio stops working.
Hope some of this will help...
BTW... you have WM 6.0 on it? If so, don't upgrade to WM 6.1... IMHO, WM 6.0 is faster than 6.1 and has less problems with Active Sync...
Bodisson,
Thanks for suggestions. Alas, none work
It looks like I am going to have to hard reset and/or burn new ROM. For those of us who don't do this regularly, this can be a nerve racking experience. However, I was perhaps sweating too much about it for a couple of reasons:
- it seems very few people have anything good to say about WM6.1. Until now I have been pretty happy with WM6.0 and have had 14 months of virtually trouble-free use, so maybe I'll just stick with that. I'm not a power-user, so the vast array of cooked ROMs is rather bewildering. Unless one is rock solid and aimed at non-power end-users?
- I thought installing a new ROM without Activesync was impossible, but I see someone has worked a way to do it via the SDHC card. Well done XDA
So, unless anyone has some further ideas I will just hard reset to WM6.0 and hope for the best. I have this terrible feeling though that my mini-USB port is damaged and I'll get the same bubble of doom even after hard reset.
Thanks
Either do a hard reset back to factory (and hope you can re sync all your stuff with the PC),
OR
Re flash the rom to C Shekar's "b" rom. It really is very good, and transforms the phone. In fact, it is so good that I have finally stopped fiddling with my phone! (and I'm a born fiddler!)
It is very good, and works immediately, but you might need to spend time tweaking it - the must is to install the correct radio.
I've done quite a lot of rom upgrading, so am quite comfortable now with the process. If you want to do it and need a hand, let me know.
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Have tried disabling all firewalls with no luck.
I've hit a brick wall on this one, but am fearful it will be hard to get device back to working order again if I do hard-reset and still can't sync
Suggestions very welcome
Thanks
New_Wizard said:
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Click to expand...
Click to collapse
OK, I feel for you on this one!
If you don't want to flash to a new rom (or, re flash to your old one), there is a solution but it involves removing and renaming your Outlook.pst file ... the procedure (which is on this site somewhere) seemed fraught with danger, to me, so i preferred to re flash when i had a similar problem.
Before re flashing, if you decide to, you backup your data using PIMBackup - only your contacts and maybe phone call list, not anything specific to the phone's operating system or software.
Re flash, then restore the data.
Then, Active Sync will see the phone as a completely new system.
Using an o2 xda atom, ived experienced this before still i don't learn. well this is what happened. I went to my friends place and he has a spare laptop with no internet connection. My battery was almost dead. (i really need to charge my PPC). without active sync installed on the laptop, sync wont work -- mean i can't charge. so then i switch to usb mode with WMstorage had issues with a couple of tries, 5 times i think then after a reboot from the laptop and the ppc, *poof* the red led went on meaning its charging. Now I just got home, trying to sync my ppc to my desktop. I get a device needed installation, i traced the driver located in the active sync folder, to my luck. it doesnt do anything.
well i was looking forward for a workaround or something.
Atom specs: PDAVIET ROM 6.10 CE OS 5.2.20764(build 20764.1.4.3PV)
WM5torage version: v1.8
Uninstall
Hi
I had the same problem. I uninstalled WM5torage and it worked again. A good hint is to always take a good back up of your device configuration before installing any software so that if the worst comes to the worst you can just go back to your previous config. Sprite Backup is good for this.
Cheers
andrew-in-woking
andrew-in-woking said:
Hi
I had the same problem. I uninstalled WM5torage and it worked again. A good hint is to always take a good back up of your device configuration before installing any software so that if the worst comes to the worst you can just go back to your previous config. Sprite Backup is good for this.
Cheers
andrew-in-woking
Click to expand...
Click to collapse
Hi,
I don't think i can do that. wm5storage was bundled in the rom im using any other work around.
anyone? help..
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
did you use a ram cleaner
i used a ram cleaner and my device dosent get recognised by pc.let me know if you find a solution.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
Click to expand...
Click to collapse
Have you tied going to Start/Settings/System (or Connections) and running USB to PC? Try unchecking 'Enable enhanced network' then OK back to the start screen and try reconnecting.
If that doesn't work, try a hard reset with the current ROM, and see if that fixes it. If so, you can then flash the new ROM.
If it still doesn't work, I think you can flash using a memory card or the Flash Drive without needing to access the PC.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
Click to expand...
Click to collapse
Have you tried completely uninstalling ActiveSync from your computer, reboot, download and re-install ActiveSync. Its worked for me - sometimes the USB drivers become corrupt.
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
padanfain said:
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
Click to expand...
Click to collapse
I think thats the only answer at present- the inability to change the A/S settings on the device suggest something's got corrupted somewhere
I was able to get it to sync after a hard reset.
However, when I attempted to load Michy's light ROM the device rebooted and sat at "Loading..." with a white screen. The wrapper then said error connection failed.
If I soft reset the device it comes back to the loading... screen; if I hard reset the device, it comes back to the loading screen after the hard reset. How can I fix this?
blast. left the stupid sd card in while i did the first flashing.
Removed SD card, re-hard resetted, then re-ran the ROM updater.
Sometimes its OK, sometimes it isn't- just one of those little mysteries I guess!
Glad its OK now. Michy's Lite ROM is excellent
Solution for deleted active sync notification called replog
YES...you guys definitely ERASED your Active sync NOTIFICATION file called replog. As someone suggested...he ran his CLEANER...then the problem begun.
It is true that Hard Reseting the device will get you back that file, but there is an easy way to do it...I can't find the original article but this file I will post will RE-CREATE that deleted replog notification file that is needed by active sync to work.
So next time you try and clean-up...just make sure you won't delete any file named replog
To use this FIX, just place it on your SD Card and run the file. If you want you can create an icon at Windows>Start Menu>Programs>to whatever folder... that will work too for easy access.
Just a word of caution...DON'T RUN THE FILE MORE THAN ONCE...why? Because it will re-create the file again. Although it won't hurt in any way except eat up internal memory, but you don't want any duplicated file... right?
I have searched extensively and can't find answers that work for me.
I have tried several of the latest 6.5.1 and 6.5.3 roms on my Wing (which is HardSPL'd) and almost all of them have the same issues:
1) My USB to PC icon is gone in Settings\Connections. Did MS move it somewhere else? I'm having Activesync issues and think this is why, but can't change the "advanced network setting."
2) Wifi... I tap on it to turn it on or off, and more than half the time, nothing happens. It'll either stay on, or stay off. Ideas?
I had some of the same issues with some older 6.5 roms as well. Do I need to update/downgrade some of the individual device drivers or something? I'm at a loss.
Thanks, and sorry if this repeats anyone else's posts.
I am also having similar issues. I HardSPLed my wing and after I did that successfully I decided to update my wing with SIMPLY EVERYTHING 6.5.1 BUILD 23616 so I flashed it on my wing. It's installed fine and is working but now my wing doesn't connect via active sync to my PC (same PC i used to HardSPL my wing and flash this build). The USB cable is connected firmly as it does charge my phone, just fails to connect the phone with the PC via active sync.
I would really appreciate if someone can either provide a fix for this issue on this thread or tell us a way to somehow flash the device with another ROM (from storage card somehow).
Thanks in advance.
Sort of solved...
This is the one I found that works best on my Wing:
Search forums for "Illconcepts Current Projects" (won't let me post a link)
(the 28014 Titanium at the top of the page)
It is flashed from SD card like most are now (nice!).
Occasionally (usually after soft reset) the first time I try to turn on wifi it will fail to start the wifi, but it works after that until next soft reset. Have had no connection issues with ActiveSync.
Big plus of this rom is that it's fast, is lean and leaves lots of program space. I added Office and such, but on the SD card, so I can still run Skyfire (just about every other rom I tried didn't have enough program memory free to consistently run Skyfire after I installed all my standard programs).
Only down side I see (if this is one?) is that it has old PIE, not newer version, and PIE doesn't work properly at all. Only problem this has caused me is making it difficult to download/install java apps easily, as Opera Mini always seems to give me "invoke errors" when I try to download files, and since Skyfire only seems to be detected as a "full" browser, it won't pull up mobile versions of most sites, thus won't get access to the java app links, etc. Would be nice to hear of a solution for this (preferably how to fix Opera Mini's "Opera Invoke Error")
i guess this wil help u all coz it worked for me
rprakash said:
I am also having similar issues. I HardSPLed my wing and after I did that successfully I decided to update my wing with SIMPLY EVERYTHING 6.5.1 BUILD 23616 so I flashed it on my wing. It's installed fine and is working but now my wing doesn't connect via active sync to my PC (same PC i used to HardSPL my wing and flash this build). The USB cable is connected firmly as it does charge my phone, just fails to connect the phone with the PC via active sync.
I would really appreciate if someone can either provide a fix for this issue on this thread or tell us a way to somehow flash the device with another ROM (from storage card somehow).
Thanks in advance.
Click to expand...
Click to collapse
all you guys just need to open network cards under connections in settings. just tap the Sdio wlan wirelss adapter and then select name servers and copy the dns and alt dns as the same as in your desktops. Select ok and restart your phone..
it should work just fine...
all the best..
uh...no...
Doesn't have anything to do with DNS settings. DNS settings doesn't affect whether or not the wifi card turns ON or OFF. It affects connections. This is different, dude.