Database Info

Slow charging

I have decided to move this post from the issues thread to a dedicated one to give it better visibility. If no one else is getting this problem then I will probably return the device.
I have the excellent "devstate" today plugin application installed which gives the battery charge level in 1% steps. When I say slow, it takes around 3 mins to increase by 1% which means it will take 4 hours for 80% charge (too long) when this is the case, the back doesn't heat up.
I have seen it charge much faster on one occasion i.e. around 1% a minute and the back was warming up (this is logical if more current is flowing) I was wondering the cause of the slow charge is that the device thinks it is connected to a pc and the charging current is limited. Also when you plug the cable sometimes the menu pops up asking whether you want to enter activesync/disk drive mode but doesn't on other occasions. There doesn't seem to be any pattern to it.
Another observation is that a soft reeboot occasionaly gives wildly varying battery levels for example before reboot the charge might be 100% and straight after the reboot 90%, or 83% before and 100% after. Interestingly before turning on the device for the first time I fully charged the battery, but up on boot up it was reporting 60%! (maybe it didn't charge at all when it was switched off and 60% was the initial amount of charge the battery came with) Have I got a duff battery or some issue with the device itself?
I seems like the battery charges fast up to 75% at around 1% a minute but then slows down to 1% every 3 to 4 minutes. Maybe this is the charging profile for this battery. Has anyone else noticed this?
Here are a couple of threads from the diamond section regarding the sort of issues I am experiencing but there doesn't seem to be a conclusive fix.
http://forum.xda-developers.com/showthread.php?t=406230&highlight=slow+charging
http://forum.xda-developers.com/showthread.php?t=401945&highlight=charging
Could people please answer the following questions to help me decide whether I have a faulty device/battery or some ROM issue which all of us have. I have the stock UK touch pro ROM 1.90.405.1 WWE.
1) If you fully charged the battery before powering on for the first time, what was you battery charge level immediately after power on?
2) Have you noticed fluctuating charging rates?
3) Soft reboot gives different battery charge levels.

Just a quick Q, which charger are you using? Can you just post the amp / volt data printed onto it for us?

I am using the one that came with the touch pro, model no TC P300, its output rating is 5V at 1A. Input rating 100-240V
I have also tried the mda vario III charger and I get similar results i.e. fast charge up to 75% then slow afterwards.

As i stated in the other tread with the "Raphael issues" i have the same problem.
When i use the shiny new charger with the "usb-mini usb" cable i takes 7-8 hours to completely charge the device. (output is 5V-1A)
However, when i use my good old Hermes charger, or any other 5V-1A charger, it goes to 100% in about 3 hours.

Mine charges up to 90% from 10% in less than 3 hours after which it stays @ 90% (According to the built in battery meter of the device) forever. Is it a faulty battery or its supposed to be like that?

WDawn said:
As i stated in the other tread with the "Raphael issues" i have the same problem.
When i use the shiny new charger with the "usb-mini usb" cable i takes 7-8 hours to completely charge the device. (output is 5V-1A)
However, when i use my good old Hermes charger, or any other 5V-1A charger, it goes to 100% in about 3 hours.
Click to expand...
Click to collapse
And do you get varying battery levels on soft reboot?
3 hours is probably what I would get i.e. "75% at 1% a minute = 75 mins" PLUS "25% at 1% every 4 mins = 100 mins" giving a total of 175 mins.
question is that is this behaviour normal for touch pro or only present on
some device/battery/chargers.
I also have another issue, this time regarding interference on speaker, see this thread:
http://forum.xda-developers.com/showthread.php?t=419761
If only my touch pro has these faults then I want to replace it asap, especially when having paid £500 for it.

billu said:
And do you get varying battery levels on soft reboot?
3 hours is probably what I would get i.e. "75% at 1% a minute = 75 mins" PLUS "25% at 1% every 4 mins = 100 mins" giving a total of 175 mins.
question is that is this behaviour normal for touch pro or only present on
some device/battery/chargers.
I also have another issue, this time regarding interference on speaker, see this thread:
http://forum.xda-developers.com/showthread.php?t=419761
If only my touch pro has these faults then I want to replace it asap, especially when having paid £500 for it.
Click to expand...
Click to collapse
Yes i do get varying levels on reboot, but i got that with my Hermes and Magician too. So i wouldn't worry about it. Usually when you softreset while it's charging you get a higher battery reading then you should have, but it wil drop after some time to it's real level.

WDawn said:
Yes i do get varying levels on reboot, but i got that with my Hermes and Magician too. So i wouldn't worry about it. Usually when you softreset while it's charging you get a higher battery reading then you should have, but it wil drop after some time to it's real level.
Click to expand...
Click to collapse
This happens when its not charging. I don't get this with the vario III. Maybe it is ROM dependant. The other concern was after having charged the device fully when switched off, it reported 60% on power up. I might let the battery drain to a low level then charge when switched off to see whether it charges at all. Some diamond owners were also reporting this.

Hmm, got the same thing tonight with my Hermes charger, has been charging for 6 hours and still not fully charged, now at about 80%. Very strange. Are there more people experiencing this?

billu said:
Another observation is that a soft reeboot occasionaly gives wildly varying battery levels for example before reboot the charge might be 100% and straight after the reboot 90%, or 83% before and 100% after. Interestingly before turning on the device for the first time I fully charged the battery, but up on boot up it was reporting 60%! (maybe it didn't charge at all when it was switched off and 60% was the initial amount of charge the battery came with) Have I got a duff battery or some issue with the device itself?
Click to expand...
Click to collapse
This didn't appear to happen to me on the first charge, but I turned it on immediately after putting the battery and SIM in place, and then I charged (I don't remember what the initial battery charge was). I've not noticed such wildly inaccurate readings after reboot either. I haven't specifically checked for inaccuracy in the battery meter, but I would (probably) have noticed such a big difference.
Have you tried to do a full discharge and charge cycle? This is necessary after around every 30th charge to recalibrate the gauge so that it is as accurate as possible. I know yours probably haven't gone through 30 charges yet, but it may be worth trying.
billu said:
I seems like the battery charges fast up to 75% at around 1% a minute but then slows down to 1% every 3 to 4 minutes. Maybe this is the charging profile for this battery. Has anyone else noticed this?
Click to expand...
Click to collapse
This is normal for lithium-ion batteries. The last 20% or so can take as long as the first 80% to charge.
Sources:
- Lithium-ion battery (Wikipedia)
- Charging lithium-ion batteries (batteryuniversity.com)
- Lithium-ion Batteries (Apple.com)
billu said:
I have the stock UK touch pro ROM 1.90.405.1 WWE.
Click to expand...
Click to collapse
Same as mine.
WDawn said:
Hmm, got the same thing tonight with my Hermes charger, has been charging for 6 hours and still not fully charged, now at about 80%. Very strange. Are there more people experiencing this?
Click to expand...
Click to collapse
When charging I usually leave mine overnight, so I think I've only charged it once during the day, and then I think this was through USB while connected to the PC so it may have been a bit longer than 'normal' (3-4 hours) for that reason. I'll keep an eye at it next time I do it during the day.
Six hours plus sounds far too long though, do you have a chance of trying the battery in another device, or another battery in your device?

Incarniac said:
Six hours plus sounds far too long though, do you have a chance of trying the battery in another device, or another battery in your device?
Click to expand...
Click to collapse
Nope, don't have a second Touch Pro around here, but this is really annoying, I need a fully charged battery in the morning. If this is hardware related i'd return it to get a replacement.

hmm, this is interesting.....so just to clarify we are seeing slower charging with the bundled adapter: which is essentially an AC to USB power transformer?? If the USB port on that (yes i know its power only) is capable of supplying only a standard ammount of juice then your battery may charge to 100% as slowly as from a pc or car charger..
..id like to perhaps see if i can meter the current and voltage coming from it but would need me to cobble together a breadboard with the relevent power points.
Is the hermes / kaiser charger charging it fully in less time?? (to clarify)

Incarniac said:
Have you tried to do a full discharge and charge cycle? This is necessary after around every 30th charge to recalibrate the gauge so that it is as accurate as possible. I know yours probably haven't gone through 30 charges yet, but it may be worth trying.
Click to expand...
Click to collapse
Yes I drained the battery till the phone switched off by itself but still have this problem. I suspect there is a problem either with the phone itself or the battery as supposed to a ROM issue. I thought all the clever charging circuit is in the battery these days and it's the battery which reports it's charge level to the device too. If this is true then probably the battery is faulty but I am not going to buy another one just to find out. I'll try to get a replacement for the touch pro tomorrow when the shops open.

billu said:
I thought all the clever charging circuit is in the battery these days and it's the battery which reports it's charge level to the device too.
Click to expand...
Click to collapse
It is, but even so the gauge (in the battery) needs recalibration once in a while, hence the full discharge/charge cycle every 30th charge or so (other than that it is recommended to charge li-ion batteries often, and not deplete them fully).
Your next port of call is probably to see if another battery makes a difference.
WDawn said:
Nope, don't have a second Touch Pro around here, but this is really annoying, I need a fully charged battery in the morning. If this is hardware related i'd return it to get a replacement.
Click to expand...
Click to collapse
Today I charged my phone from empty to full while connected to the PC, which took around 3 hours 30 minutes (phone not used except to check charge levels towards the end).

the charging cycle on mine has been a little erratic too.
I put it on charge at 9pm last night, at 6.30 this morning it was at 88%. 9 hours and not fully charged!!...still, 3 hours later and it's on 87%. so I think its more a case of requiring a few charge/discharge cycels to settle the guage down a bit.

This night it fully charged in 5 hours. While yesterday it wasn't completely charged in over 8 hours. There doesn't seem to be a pattern in this.

Yesterday it was showing 48% battery level at one time, a soft reset later 28%, another soft reset and it was 24%. Today I have sent it back for a replacement. Can those people affected by this issue please state where they bought it from, in order to figure out whether it might be a faulty batch. I bought mine from clove technology in the UK.

billu said:
Yesterday it was showing 48% battery level at one time, a soft reset later 28%, another soft reset and it was 24%. Today I have sent it back for a replacement. Can those people affected by this issue please state where they bought it from, in order to figure out whether it might be a faulty batch. I bought mine from clove technology in the UK.
Click to expand...
Click to collapse
Mine came from Expansys.be, please let us know your new unit has the same behaviour.

Will do if I get a replacement one, they have satisfy themselves that there is fault first. Will probably take around 3 days. I miss my touch pro already.....
Oh well back to the vario III for the time being, seems cumbersome already in comparison.

Hermes Charger
mrvanx said:
Is the hermes / kaiser charger charging it fully in less time?? (to clarify)
Click to expand...
Click to collapse
Whilst I don't have any exact figures to hand, my hermes charger took about 45 mins (Give or take a little.)
I've been using the standard Raphael charger today and charged from 50% and it's still going after 1 hour 20 mins and only at 90%
I know the final 80% takes a lot longer, but even so.....

[HALF-SOLVED?] Battery issue fix needed

hi there!
as mentionend by users in other threads, it seems that a high number of raphs have a draining battery issue - compareable to the bug in our kaisers about a year ago: batterystatus measures around 70/80 mA in sleepmode with all programs and tf3d closed - on a kaiser with custom rom was around 4mA (!!).
So please, dear chefs: Try to figure out how we can fix this one
Check out some kind of solution / a way to improve your battery uptime: http://forum.xda-developers.com/showpost.php?p=2770702&postcount=25

Update: Battery was sucked empty from 90% within 3-4 hours in the night (!!). No running programs. In the chart you can see the difference between loading with the 220V plug and the USB-cable (last part of the chart). Sometimes it looks as the device sucks more power than the usb loader can deliver -> battery will get empty even when plugged into the computer the whole day.
Looks as we really need a solution thus waiting for htc or cellproviders is useless :-(

licht77 said:
Update: Battery was sucked empty from 90% within 3-4 hours in the night (!!). No running programs. In the chart you can see the difference between loading with the 220V plug and the USB-cable (last part of the chart). Sometimes it looks as the device sucks more power than the usb loader can deliver -> battery will get empty even when plugged into the computer the whole day.
Looks as we really need a solution thus waiting for htc or cellproviders is useless :-(
Click to expand...
Click to collapse
Can you check this? Start->Settings->System->Power. Make sure that the "When device is turned on, do not charge the battery when connected to the PC" is unchecked.

programatix said:
Can you check this? Start->Settings->System->Power. Make sure that the "When device is turned on, do not charge the battery when connected to the PC" is unchecked.
Click to expand...
Click to collapse
Of course it is unchecked - but thanks for the hint!
I still need to get over the shock that it took just 3-4h to ground the battery in standby without running programs oO

for me it helped a lot to improve battery life to set the setting 18.4 (energy saving) in diamond tweak...

pensador said:
for me it helped a lot to improve battery life to set the setting 18.4 (energy saving) in diamond tweak...
Click to expand...
Click to collapse
I need to compare the tweaks but i enabled energysaving options with Advanced Config... - but I will give diamond tweak a try and even do a hardreset in order exclude 3rd party software for the power consumption...
ill report soon!

im having battery issues, too.
sometimes the phone gets unresponsive, really hot and battery drops 30-40% in ~1h minutes - without being used.
i love my touch pro, but ive got so many problems (crashes, hang ups, battery, broken screen thing, grey display with stripes, the list goes on and on...) that im considering to return it

So... small update of my findings:
My Raph(s):
R 1.02.25.19
G 52.23.25.1.7U
D 1.69.00.00
The power consumption usually never falls below 75mA. It goes up to usually 240mA, 700mA yes sometimes 1100mA. (Again: in standby!)
Comparison: on the kaiser it was around 4-12mA with Teijaks V5.
The following changes WONT affect this problem:
o disabling TF3D
o switching to GSM/GPRS only
o switching off persistent internet connection (e.g. exchange server) (!!!)
o kicking ALL not absolutely necessary backgroud processes step by step and measure between
Naively i thought that someone may be interested in that behaviour and called my provider t-mobile... ok, bad idea as they seem to have none knowledge about that devices at all.
But at least I got a number of their hardware-supporter / servicemen "Kapsch" who couldnt help me either but where kindly enough to pass me a number of HTC here in Europe.
The nice lady with basic knowledge about the devices as well as the language we were talking in came to the conclusion that the only solution would be to send the devices in via my provider.
Well, so they believe that exactly theese 3 raphaels here are the only ones to suffer from that power drain (hardresettet, blank installation, bla bla like above)... and sending them in (what means: dont see them again for a month or so and get them back in the same condition) would be THE solution.
Somehow i am pissed that i already sold the kaisers and wonder how it will be next week on a businesstravel with an unpowered TomTom outside the car and a phone which drains in a few hours in standby
(Sorry for whining around...)

Completely agree with some of your figures, however the highest i have ever seen is around 550mA. Usually after no data transfer i get it to drop to between 89 ~ 110mA. How are you measuring standby current? When in standby, how can the software measure the current? I only ask as like you, the lowest i have seen for current is 82mA, however this figure would give a max standbytime of around 16 hours. I have found that the TP in standby performs the same if not better then my old kaiser which, like you measured around 4mA in standby. From what i have seen, i can not measure a true standby current like i could on the kaiser.

I measured with CommMgrPro and batterystatus...
Measuring a "real" standby without changing the battery with an Ampere/Voltmeter is not easily possible i think... so i use CommMgrPro and accept its own usage as somekind of "Baseline".
Or - if you dont need a chart / history, i use the much smaller Batterystatus, disable TF3d to see the Homeplug and close all applications. With all apps closed i turn of the device, wait a minute or to be sure that it has gone sleeping, and wake it up. A few seconds after turning on the mW/mA measures will jump to the "standby" values due to its delay. Not 100% accurate but okay for comparison reasons...
Edit: Theese are my processes, the bold ones have been killed for testing purposes:
NK.EXE;0;0;\Windows\nk.exe;;2;FEFF002
filesys.exe;9760768;6286864;\Windows\filesys.exe;;14;FEEDCE6
device.exe;6602752;5714424;\Windows\device.exe;;218;FEB8F4A
cprog.exe;10567680;10227808;\Windows\cprog.exe;-n;12;2D93537A
SAPSettings.exe;114688;2944;\Windows\SAPSettings.exe;99;5;E9C7742
gwes.exe;4698112;4214840;\Windows\gwes.exe;30;35;E9B4566
shell32.exe;1724416;886584;\Windows\shell32.exe;50;21;CE70CBAA
services.exe;3035136;2127440;\Windows\services.exe;60;74;AEDD3EF2
connmgr.exe;409600;99152;\Windows\connmgr.exe;70;17;D8D06E6
Biotouch.exe;1024000;636792;\Windows\Biotouch.exe;;9;EF86C7DE
SDDaemon.exe;176128;28544;\Windows\SDDaemon.exe;;2;6DA68DBE
tmail.exe;352256;46256;\Windows\tmail.exe;-NoUI;6;ED2CCD36
OperaPreL.exe;24576;32;\Windows\OperaPreL.exe;;2;EC986A3E
Opera9.exe;159744;4256;\Windows\Opera9.exe;;1;C4FA06E
JBlendDaemon.exe;188416;65744;\Windows\JBlendDaemon.exe;;3;C595512
SIPGT_app.exe;1863680;1688032;\Windows\SIPGT_app.exe;;2;AC57D24E
My5MsgCenter.exe;180224;22016;\Windows\My5MsgCenter.exe;;5;C2CD412
myFavesService.exe;299008;132608;\Windows\myFavesService.exe;;2;AD8D0806

licht77 said:
I measured with CommMgrPro and batterystatus...
Measuring a "real" standby without changing the battery with an Ampere/Voltmeter is not easily possible i think... so i use CommMgrPro and accept its own usage as somekind of "Baseline".
Or - if you dont need a chart / history, i use the much smaller Batterystatus, disable TF3d to see the Homeplug and close all applications. With all apps closed i turn of the device, wait a minute or to be sure that it has gone sleeping, and wake it up. A few seconds after turning on the mW/mA measures will jump to the "standby" values due to its delay. Not 100% accurate but okay for comparison reasons...
Click to expand...
Click to collapse
OK, this i could do on the kaiser, but not on the touch pro. Each time i turn the phone on, i see at least 82mA, which would only give a stnadby of 16 hours - but i can achieve 3 days, so clearly this is not the standby current.

3 days.. i can only dream of that That would mean that you got around 19mA drain in standby... how do u measure?

licht77 said:
3 days.. i can only dream of that That would mean that you got around 19mA drain in standby... how do u measure?
Click to expand...
Click to collapse
Thats what i'm trying to say - i cant measure anything below 80mA when i turn the TP on, however it is obviously NOT the standby current as i can obtain 50mA with a dim backlight, plus get 3 days standby. When i state 3 days, thats with no usage!
I'm just trying to point out that what you think is the standby current, probably isn't and we all know that there are issues with the battery management on this phone.
Another example, i have had my phone of charge since 7am, made a couple of short calls, 5 mins of wap browsing, and its currently reporting 95%. If my standby current was 80mA, it would be down to 50% by now. However, assuming i continue to use the phone in this way, in theory i should get 160 hours, which indicates an average drain of 8mA.

I agree - of course you are right and measuring this way can - if anyhow - assist in relatively comparing two devices/ configs but not deliver absolut values of course.
With batterystatus it worked pretty well on the kaiser - and even on the raph i could see 3 or 4 times my beloved 4mA... but in 99% its around 80aH ind standby and around 300-400 in usage which seems plausible regarding my usage.
Nevertheless i had several times a "hardcore" drain where i must had (mathematically) around 400 during standby and maybe even more during worktime when plugged in via USB: It DISCHARGED what means that it used more power than USB could deliver
(usb charging settings correct)
If I dont get my callback from my provider today, then i will try an inofficial RadioRom this weekend...

In standby mode, all application should have been paused by the deviced, right? Then how can any application measure the power usage in standby mode?

some apps keep going. thats how you get messages
i can get 2days out of my phone with heavy usage

Brendo said:
some apps keep going. thats how you get messages
i can get 2days out of my phone with heavy usage
Click to expand...
Click to collapse
That is because the OS send out events when something happens, thus waking up the device and letting the apps run.
For SMS, sim card receive message, sim card inform OS, OS wakes device up, OS send out events, app capture the events.
For alarms, OS wakes device up when the schedule reached, then send out events or start apps depending on the alarm.
So, device must wakes up before apps can do anything.
Some apps intercept the standby button (power button) and instead of letting the device goes to standby when pressed, just turns off the display. For TP, HTC has modified something (or loaded some apps) to make sure that when you are playing the music or listening to the radio, the power button just turn off the display instead of going to standby mode. If the device goes to standby mode, the device could never play any music.
So, if the battery benchmarking app you are using is able to measure the power consumption when the device goes to standby, I doubt it. It actually just turn off the display.

I seem to have fixed or at least drastically improved my battery. I was suffering major drainage with moderate to heavy use, after about 5 hours the power would go down from 100% to 10%. I have WiFi on permanently and do a lot of emailing and texting.
I drained the battery to 0% and with the phone off (not in standby) I charged it using the AC adaptor. With it fully charged and the button light on (glows when charging, solid on when charged) I turned the phone on and first time it said 88% charged?!?! But it lasted the whole day and even had a good 30+% left at the end.
Did it again, ran loads of apps and switched everything on until 0% battery. Charged over night with the phone off. Next day it said it had 95% charge when I switched it on and again it lasted all day with quite heavy usage.
Discharged it again that night and plugged it in, today it says 100% and I'm pretty sure it will last even longer.
I've also found that after doing this, if I don't use the phone and the screen is off, I can leave it for 4 hours and the battery percentage doesn't even go down 1%.... which is a bit unbelievable but happens.
PLeased to say, now this last gripe seems to be fixed..... this is by far the best smartphone I've owned or used and on the market. Great step up from the TYTN II and iPhone (nice toy but useless for email and destructive with exchange servers).

Gav_ said:
I drained the battery to 0% and with the phone off (not in standby) I charged it using the AC adaptor. With it fully charged and the button light on (glows when charging, solid on when charged) I turned the phone on and first time it said 88% charged?!?! But it lasted the whole day and even had a good 30+% left at the end.
Did it again, ran loads of apps and switched everything on until 0% battery. Charged over night with the phone off. Next day it said it had 95% charge when I switched it on and again it lasted all day with quite heavy usage.
Discharged it again that night and plugged it in, today it says 100% and I'm pretty sure it will last even longer.
Click to expand...
Click to collapse
True. Draining the battery completely really helps. I've done it about 3 times and now my device can reach 2 days of heavy use with 1 charge. When I bought it drained very fast and charge indications were way of. (1 hour charges would just increase charge level with 5-10%).
What also adds battery life ia disabling activesync in the notification queue. Use memmaid or a similar program. Go to the notification queue and disable the entry for repplog.exe with the comment "system time changed". Activesync will function normally when connected to a PC. Not sure about OTA exchange syncs though...
Hope this helped
Scott

Hi,
I've found that the Raphael battery stops charging when it gets warmer than 48 degrees Celsius. I discovered this because I am using WMWifiRouter all day at the office, and noticed that although I have the Raph connected to a 2000mA wall charger, the battery drained and device got down to 10%.
The trick is that I have to put the device in "standby" mode py pressing the power button. The screen goes off, but the device is still running. This resulted in a lower device / battery temperature, and the battery remained at 100% after 8 hours of usage with WMWifiRouter and connected to the wall charger.
I can contrast this to with my Kaiser, which didn't stop chraging the battery until about 65 degrees Celsius!!
Maybe that helps too.
-Z

Battery Charging Issue

I know there is a bug in which after an overnight charge, the unit is unresponsive unitl you soft reset it. I've read the thread. My TP exhibits this problem as well. However, mine seems to have an additional problem not mentioned in that thread. After charging overnight, my TP IS NOT CHARGED! After an overnight charge, the battery is nearly dead and a soft reset does not fix that. It has happened several times now. After plugging it into the charger before bed, I confirm that the charge light is on and that it shows charging on the status screen, however, THE BATTERY IS NOT CHARGING. Has anyone else experienced this quirk? It doesn't always do this, however, so I'm very confused about what is happening.

Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.

eryeal said:
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
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Click to collapse
Yup. Factory charger and cable. Not a dumb question, BTW. That could have very well been the problem although any USB charger should work.

What about if you turn the phone off and charge?
On a related issue, I used TomTom the other day for a 1 hour trip with the phone on a USB lighter socket charger. Started with 48% full battery, when I finished the battery was down to 30%!!! Basically the phone uses more power than the USB can provide when the screen+GPS is on!! I also find plugging the phone into the charger with the screen on & WiFi on will mean the phone charges at a speed of 1% every 8 minutes - taking all day to charge from empty!
To ease the problems I purchased a separate phone+battery cradle off eBay and a spare battery. I swap to the charged battery every morning and put the other one in to charge. The used battery is usually at 25% after a good days use. Before I did this and charged using the USB plug I used to get 6 hours use before needing to re-charge.

Disconnect the cable from the factory charger and plug in in your PC, see if it charges there. If it does, then you can return your charger, if it doesn't then i'd return my TP.

I have had the Touch Pro for eleven days(got in October 31,2008) and I have issues with the phone. First, I love this phone, however, the battery will not hold a charge. I started with a fully charged battery, used sprint navigation to direct me on a 2 hour trip. My phone was dead by the time I got to my destination. The phone was extremely hot, I mean extremely hot during the entire trip. The next day I took the phone into the sprint store and they switched the battery and told me that the phone check out okay. for the next several days, i used the phone sparingly to see if the battery was okay. I made about 7 calls and 12 text messages, my battery was down 3 bars after being fully charged. I tried the navigation within the city limits and the phone again stared to get hot. My sprint picturemail would not work, it takes hours to send a picturemail. I call customer care and talked with technical support, who did not have a clue about the phone, they had me on hold, researchec, told me to do a few things and then had me to perform a hard reset. The picturemail worked for a few messages and then it started to take hours to send a picturemail. i then went into a sprint store for ready now service to see if there was something I was doing that was causing the battery loss, etc. The CSR in the store did not have a clue about the phone. He went through the computer told me a few things to do and that was it. My battery continued to perform poorly, so I again called customer care and was told afte a serious of conversations and procedures that i need to have the phone replace and that my phone could be defective. They told me to go in to a store and have them make the switch. Well, there are no phones in any of the stores in my area. I call customer care again and asked them to look at the notes on my account and send me a replacement phone, because there are none available in the stores. That was a horror story and i currently have an expensive phone that i have to keep on the charger. i actually purchased a universal charger from sprint that can be used in your car and/or in a wall socket to make certain I don't lose my charge. I think the phone is over priced for how it is operating for me. Sprint should provide an additional battery for the touch pro like they do for the Instinct. The should also include the universal charger in the box. The phone cost to much to not operate better. The sprint picture mail sucks, The sprint TV sucks, but the phone is really nice, if sprint can correct the issues mentioned.

I don't charge it at night cuz i don't like to "overcharge", so i usually charge it when i get home b4 I sleep. I have been considering getting an additional battery with a dedicated battery charger from HTC though. ever gave that a thought?

I seem to be having this same issue with my Fuze that I just got yesterday. After a full night on charger it's at 82%. I'm going to try it over usb on pc to see if it gets any higher otherwise I'll be taking it back to the store today.

The HTC touch pro (with factory ROM) is protected from overloading. Which means that overnight it will load for about 3 hours from an empty battery and then it is full (white light will go from sliding to full circle). After that the charging stops. Which means that if you sleep for 8 hours, the remaining 5 hours your phone will be using the battery.
Now the question remains, what is drianing your battery in 5 hours? The initial suspects are GPS (any GPS software should be cleared from memory, press the most right corner icon to see what's running), the wifi or the HSPA / 3G connection. Use comm manager to put those off.
Of course, the second option is that the charging is not happening because of a defect, in that case return it to the shop.

Pretty sure this is a common problem, I don't think returning the phone will solve a thing.
My phone does the same. Though if you charge it with the phone turned off, it charges fine. I purchased a separate charger and spare battery and just swap them over when I need to (1.5 days with moderate usage).
Pretty sure this is all down to the phone using more power than it should be, hopefully future rom updates will fix this. Even when using Tomtom in the car with the phone charging on a USB cigarette charge cable can't charge it - it actually has less charge at the end of a long journey.

Oh and I can also mention that I have the original HTC battery and two spare batteries (which look like copies with, the HTC sticker is there but not quite the same). The spare batteries act just the same as the original HTC battery.

[Q] Battery Life - Step Back, Step Back...

I have tried 2 different Windows Phone 7 devices. The Focus and LG Quantum.
I have been completely floored at how long their battery life is. Is this just because I have only evaluated them for a short amount of time.
I have compared them to my EVO and I will have to charge my EVO 3 to 4 times as much either one of the phones.
My usage has been
Between 30 and 50 text in this duration.
5 to 10 phone calls
Blue Tooth usage for audio/calls
Wi Fi Usage
Listening to Music

I agree completely! My Focus has never let me down, even during a day of heavy usage. These people you see on the forums complaining about battery life must not be coming from Android phones.
I have a suspicion that WP7 is designed to hit the network much less in the background and when the screen is off, thus using less power throughout the day. My only proof is that my monthly data quota is being depleted almost half as fast with my Focus as compared to my Aria.

I'm getting about 50-100% more battery life out of the Samsung Omnia7 compared to the HD2 with the same usage.
...but I'm also trying to treat the AMOLED screen right, so I mainly chose applications with a black background to make it last longer.
Omnia7 is lasting 2 to 3 days, HD2 lasted 1 to 1.5days.

skycamefalling said:
Omnia7 is lasting 2 to 3 days, HD2 lasted 1 to 1.5days.
Click to expand...
Click to collapse
hmm, my omnia 7 lasts 1 and a half day at maximum with low usage (just a few calls, sms and mails, a little surfing the web). all with dark theme and all apps with dark background...
at average it lasts exactly one day, definitely worse than my desire with a custom rom
i woundered about this cirumstances, because the battery is bigger than my ex-desire.
what are the biggest battery consumer in the os? maybe i have missed an important setting? (gps is off...)

anonym-er said:
what are the biggest battery consumer in the os? maybe i have missed an important setting? (gps is off...)
Click to expand...
Click to collapse
My settings are:
Bluetooth always on (but not connected, just the 1hour I'm driving my car each day it connects to the navigation system automatically).
WLan always off
Location service is always on
I'm using the phone for approx. 10 SMS, 30min calls, 1 hour RSS feeds/calendar/internet and a bunch of EMails each day.
When listening to music, playing games aso. the battery is dying earlier but these are exceptions.
The thing that needs most of the power is the screen. Whenever you switch on the screen, the battery is draining fast. When browsing the web (white background) it is draining even faster.
Also, switching from UMTS to GSM needs power, in areas with bad reception the battery will drain faster than with steady reception.

also "find my phone" will use more battery.

i cant seem to put my WP7 down and still get @ 8 hours out of it.

Does anybody have problems when charging via usb through the laptop?
The other night I left my phone charged via the laptop all night... but when I woke up in the morning it appeared to have the battery completely drained.

mesofly said:
Does anybody have problems when charging via usb through the laptop?
The other night I left my phone charged via the laptop all night... but when I woke up in the morning it appeared to have the battery completely drained.
Click to expand...
Click to collapse
This is a known problem on the MS social answers forum.

mesofly said:
Does anybody have problems when charging via usb through the laptop?
The other night I left my phone charged via the laptop all night... but when I woke up in the morning it appeared to have the battery completely drained.
Click to expand...
Click to collapse
Weird... my battery charges - slowly - while connected via USB, even while I am tethered.

it's probably a silly remark but it of course won't charge if your pc/laptop is sleeping/off.

mesofly said:
Does anybody have problems when charging via usb through the laptop?
The other night I left my phone charged via the laptop all night... but when I woke up in the morning it appeared to have the battery completely drained.
Click to expand...
Click to collapse
Yeah, I had that problem too. I left the phone connected to my PC overnight, and the phone drained much more battery than it does normally (unconnected).
Otherwise it drains about 50% per day for me.

I found the same for charging off of my sleeping laptop... the battery drains itself over night. My fix was to close my laptop, let it sleep, then plug my phone into it. It stays trickle charging over night and has been fully charged for the last few weeks now.

Battery Problems?

Can anyone help and give me tips on how to stop my screen and mobile standby using so much battery,, also im using official moto charger and getting 7 hours until fully charged without any apps running, am i doing something wrong here
Thanks :good:

Mobile Standby is based on cellular signal strength, the better the signal the lower the battery usage, in general.
Screen should be the primary battery user, but you didn't give us a screenshot of your screen on time to make a fair comparison if it's normal or not.
The charge time is messed up though, mine takes less than 2 hours from under 10% to full if left idle, try another cable or charger with 1.2+ amp supply and check the USB port for lint buildup, I have seen excessive pocket lint build up and keep the cable from making a good connection.
Sent from my MotoG3 using Tapatalk

acejavelin said:
Mobile Standby is based on cellular signal strength, the better the signal the lower the battery usage, in general.
Screen should be the primary battery user, but you didn't give us a screenshot of your screen on time to make a fair comparison if it's normal or not.
The charge time is messed up though, mine takes less than 2 hours from under 10% to full if left idle, try another cable or charger with 1.2+ amp supply and check the USB port for lint buildup, I have seen excessive pocket lint build up and keep the cable from making a good connection.
Click to expand...
Click to collapse
Thanks for the reply, i dont have a sim card in my phone though i use it strictly on wifi and screen attached

GFlexForever said:
Thanks for the reply, i dont have a sim card in my phone though i use it strictly on wifi and screen attached
Click to expand...
Click to collapse
Unfortunately, that screenshot doesn't tell us much because you have been charging partially off and on (statistics are since the last full charge), but I think your statistics are off... they add up to way more than 100% in the first screen shot, but I would expect the screen usage is normal since you are using the device quite a bit. The only way to get the screen to use less power is to turn the brightness down, otherwise that is one is and should be the largest battery user.
And even without a SIM the device will still look for mobile signal, it is capable of making emergency calls and to my knowledge in the stock ROM that cannot be turned off.

Thanks for the reply, sorted the charging time problrem out and lowered the brightness down to 10% and im still getting alot of usage also just to clarify i cant really do anything over the screen consumption?? Thanks :highfive:

New moto G 3rd Gen in the household. Is it not unusual for the shipped charger to struggle to charge at all when screen is full bright and wifi all radios are active? My son reported the phone would not charge at all. eventually went flat and had to use the Vol-DN/Power combo to revive it for him. Seems to be charging fine now with the supplied charged with the handset powered off. I suspect he had overwhelmed the charge by pegging everything full bright and on. Is this about right for this phone?

logger said:
New moto G 3rd Gen in the household. Is it not unusual for the shipped charger to struggle to charge at all when screen is full bright and wifi all radios are active? My son reported the phone would not charge at all. eventually went flat and had to use the Vol-DN/Power combo to revive it for him. Seems to be charging fine now with the supplied charged with the handset powered off. I suspect he had overwhelmed the charge by pegging everything full bright and on. Is this about right for this phone?
Click to expand...
Click to collapse
Sadly, this isn't unheard of... The charger that comes with these in the box is garbage in some parts of the world, check the rating on it, if it's under 1A/1000ma get a decent aftermarket one rated at 1.5A or better.
Sent from my Motorola XT1575 using XDA Labs

Thanks. Good advice the supplied charger is only 850ma. Will get a more powerful one.
I also wonder if the battery charging has some conditioning login going on in the first few cycles.
Last night I observed this weird behaviour as the phone charges.
-Motorola SPN5512A Phone USB AC Charger Power Supply 5.1V 850mA.
-Phone off.
-Pressing power button intermittently to display battery graphic and charge level.
It charges fine to somewhere over 51% and then begins to discharge rapidly whilst phone is off and charger is connected !!
At this point the screen remains on with charge indicator permanently displayed. Phone is still switched off.
This is a log of how it was charging, with me doing a quick press of power button to read the level.
5:24pm 35%
5:34pm 41%
5:46pm 48%
5:56pm 51%
<- In this period phone which is still powered off, spontaneously begins to discharge
7:20pm 30% screen on and battery icon displayed permanently. Phone is still off though. pulled charger and re inserted @ 7:21pm
7:31pm 36% now charging again with screen going off and the need to press power button to see charge indicator.
7:36pm 39%
7:45pm 44%
7:55pm 50%
8:17pm 62%
8:46pm 79%
9:34pm 95%
9:47pm 97%
10:13pm 100%
Any idea why it would have flipped from charge to discharge?

GFlexForever said:
Thanks for the reply, i dont have a sim card in my phone though i use it strictly on wifi and screen attached
Click to expand...
Click to collapse
If you don't have a SIM card, I recommend putting your phone in airplane mode to keep the cell radio off. You can turn WiFi on after enabling airplane mode.

I was just about going to create a thread about it. My battery takes a full night to fully charge even with the phone turned off. What can I do so I can improve it? It is pissing me off seriously.