email problem after hard reset - Touch Pro, Fuze General

Hi,
Just hard-resetted my touch pro, and now i cant make e-mail work.
All email account settings have same as before, so its pretty much hopeless.
Internet browser works fine.
Its on t-mobile, and every time i try to connect to new e-mail account, i got error message: "cant connect with current settings".
What am i missing?
Any help?

this is a known issue with some windows mobile devices im suffering from the same sadly
usually a hard reset should work
can u receive but not send?

I had this and posted a fix for it somewhere. It's a stupid simple setting....
I'll find it now and post back if i can
LLOYDY

OK - found my reply in this thread:
http://forum.xda-developers.com/showthread.php?p=2633874
To save u the hassle I'll paste agian it here:
I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings are trying to use "Internet" (which then no longer exists).
So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on through the pages until finished. It should now connect without the Error Synchronising message.
LLOYDY

wow, thanks mate. You are the man!
Knew its something simple, just couldnt figure out where to look for it.
Everything works now.
Thanks a lot.

Good to hear - no probs!
(btw - u might want to add [SOLVED] to the start of the title of this thread - helps others no it's been fixed.)
LLOYDY

Related

arrrg.....mms cannot be had.

First off let me say ive searched this site high and low and tried almost every .cab ive found and followed plenty of setup instructions but still for the life of me cannot get MMS to work. email i get no problems sending texts i get no problems. but no MMS , and i think ive tried everything on this site.... im running Farias WM6 rom , and love it.
I had MMS working on the phone before i had to reflash beacuse i updated a radio rom and it almost bricked it.... so i followed all the instructions again just like usual and reflashed the downgrade rom and then upgraded to farias. I just dont remember what it was i did to get MMS working before
If someone could help me out it would be much appreciated.....
Maybe we could start a sticky entitled " How to get your MMS back after flashing "
Thanks in advance guys.
You have absolutely no MMS? You cannot receive or send MMS? Who's your carrier?
kegobeer said:
You have absolutely no MMS? You cannot receive or send MMS? Who's your carrier?
Click to expand...
Click to collapse
Yea , no MMS at all......
cant recieve or send.....
I had it working on the Faria rom before i had to reflash.....
all i keep getting is " error syncronizing " everytime i try to hit " send/recieve"
I had the same issue, go under the MMS settings, then goto server, select Cingular MMS or whoever your carrier is, mine wascingular, and then set it to the default and delete the one named default
If there is not other one besides deafault, then you need to ask your provider for your settings and add it.
hope this helps
This might be helpful to others , but i tried it still no worky for me.
stolen from " Jon " on howard forums
Ah! This sorta illustrates the problem. I had mentioned that I couldn't seem to send MMS, although I *could* browse the web via GPRS.
Well...I spent some time on the phone with T-Mobile "PDA Support" and finally have this figured out! There's been talk here about using the two different APN's available to T-Mobile Internet customers for WAP and MMS versus regular website browsing.
When I spoke with T-Mobile PDA Support, I was told a few things:
1) they've had some network problems that aren't 100% resolved that could be messing up our ability to browse the net, consistently get EDGE speeds, or send MMS messages.
2) MMS is supposed to be sent over their WAP gateway, so for this, you should use "wap.voicestream.com" as your APN.
3) Web browsing for full HTML web pages is supposed to be done over their non-protocol-restricted internet gateway, so for this, you should specify "internet2.voicestream.com" as the APN.
I did some experimenting, and it seems that I cannot send MMS when I connect via "internet2.voicestream.com", and I cannot browse the web when I connect via "wap.voicestream.com". But, as the gentleman from T-Mobile PDA Support suggested, when I chose the APN appropriate to the task, I succeeded. I tried this several times with consistent results.
I think I saw some discussion here about manually selecting the GPRS connection each time so you get the right gateway. But with a bit of configuration work up front, you can make this work automatically. Here's how:
The essence of the solution is that you should have TWO different connection setting groups - one for Internet Browsing and email, and one for MMS. Then, you can have the first one automatically invoked when your application tries to connect to the Internet, and you can have the MMS application automatically select the second connection group when it's trying to send an MMS message.
So -- Most, if not all, of you have a connection group named "T-Mobile GPRS". To examine it, click on:
Start / Settings / Connections and then tap the Connections icon. With the Tasks tab selected, you should see two connection groups listed, along with three choices under each one for tasks you can perform.
Under the connection group named "T-Mobile GPRS", click "Manage existing connections" -- you should be on the "Modem" tab -- if not, select it now.
This page shows a table in which you can list various network connections that this connection group can use to send and receive data. Since it seems that the three APNs that we know about are special purpose (one for WAP/MMS, one for Internet, one for VPN), it does NOT make sense to mix them here and let WM5 try to figure out which is best to use -- you will wind up with inconsistent results (i.e., works sometimes, but not others, seemingly at random).
Instead, since this "T-Mobile GPRS" connection group is for Internet browsing, the one and only connection you want to specify here is one that will use the "internet2" APN.
But first, click on the "Proxy Settings" tab below, and just click the box labeled, "This network connects to the Internet", and make sure the other boxes on the pages are blank (no proxy server specified here!). When you're done, select the "Modem" tab again (you might have to minimize the keyboard display at the bottom to see the tabs).
If you don't have a data connection yet that uses the internet2 APN, you can click on "New", then give it a descriptive name (such as "Internet connection"), select "Cellular Line (GPRS)" as the modem, click "Next", and input "internet2.voicestream.com" as the APN, click "Next" again, leave the user name, password and domain all blank and click "finish".
Click "ok" at the top a couple of times and you should be done with the connection group that gets you to the Internet.
Now - we'll create a separate connection group for MMS:
Go back into "Start / Settings / Connections" and tap the "Connections" icon again. You're back at the "Connections" screen that lists your two most recently defined "connection groups" -- the top one should be "T-Mobile GPRS" since we just worked on it. Click on "Add a new modem connection". Even though this line appears under "T-Mobile GPRS", you'll actually be creating a new and separate connection group.
You'll see a screen entitled, "Make a New Connection". Give it a meaningful name -- I chose "WAP connection". Select "Cellular Line (GPRS)" as the modem, and click "Next". This time, under Access Point Name, specify "wap.voicestream.com". Click next and make sure on the "My Connection" screen that user, password and domain are blank, then click "Finish".
You will now have separate connection groups for Internet Access and for MMS tranmission.
The next step is what makes this work automatically. Close all the windows until you're at the "today" screen again. Click "Start" and then "Messaging". If you don't see "MMS" at the top left of the screen, click the "Menu" button at the lower right, click on "Switch Accounts" and select "MMS".
Click "Menu" again, and then click "MMS Configuration...". You'll see three tabs: "Preferences", "Servers" and "About".
The preferences tab has non-critical choices that you should set to meet your own needs.
On the Servers tab, you should see a single server listed, "T-Mobile MMS" -- this was installed by one of the T-Mobile customizations when you first booted up your MDA. Click on this , and you'll see a screen that details the configurat ion of this server. Here's what you want in the config:
Server Name: non-critical, T-Mobile named it, "T-Mobile MMS", so you should probably leave it at that.
Gateway: 216.155.165.50
Port Number: 8080
Server address: http://215.155.174.84/servlets/mms
...and HERE is where we tell it to automatically switch to our network connection that was set up for MMS:
Where it says, "Connect via:", the default that T-Mobile put in was your old "T-Mobile GPRS" connection. Instead, I clicked the drop-down arrow and selected the new connection that we created way up above that references the "wap.voicestream.com" APN, called something like "MMS Connection".
Sending size limitation as locked at 292k. WAP Version defaults to 2.0, but you can drop it down to 1.2 if you have some reason to do this (I don't).
Once this is all set right, click "OK", and "ok" your way back out of the messaging application.
Now you're ready for a test:
There are many way to initiate an MMS. However you do it, when it starts up, you should see it connecting to GPRS via your "MMS Connection", it will then send your MMS and disconnect from GPRS again after a bit.
Open up PIE again and select a website, and this time you'll see GPRS connecting via your first connection group -- the one that uses "internet2.voicestream.com" as the APN.
You can go back and forth several times -- this setup will select the correct network connection group each time, and work.
The ONLY issue I've seen with this is the following:
If your GPRS connection for one type of activity is still connected when you try launching the other service, it doesn't seem smart enough to force the old connection to disconnect first. So...if your old connection hasn't time out yet, you may have to click on the "G" icon (top of your today screen) and select "disconnect" before starting your other activity. But that's it -- aside from this, all the APN switching is automatic -- and works perfectly.
Click to expand...
Click to collapse
ok now im able to send but when it gets to 99% i get a message
" gateway + timeout "
and the message isnt sent
Data Cab
Maybe this is the post you are looking for?
Tmo MMS fix from this thread Receiving TINY Picture Messages!
I have found google search is the best way to search xda-developers.
Just type your search item followed by
site:xda-developers.com
Exp. [tmo mms cabs site:xda-developers.com]
Peace
sYnOnYx said:
ok now im able to send but when it gets to 99% i get a message
" gateway + timeout "
and the message isnt sent
Click to expand...
Click to collapse
sounds like what ever your server settings are, your gateway setting is wrong.
gdribot said:
Maybe this is the post you are looking for?
Tmo MMS fix from this thread Receiving TINY Picture Messages!
I have found google search is the best way to search xda-developers.
Just type your search item followed by
site:xda-developers.com
Exp. [tmo mms cabs site:xda-developers.com]
Peace
Click to expand...
Click to collapse
Ive tried it 2x already and no worky.......
and now im back to " error syncronizing "
*siigh*
Now its connecting up again , and it connects to (edge) Tmo MMS
but it gets to 66% sent on the status and i get
" next hop connection failed "
Someone just texed me and said " nice pic " so i guess it worked ??
not holding my breath just yet, but praying !
*sigh* *arrrrrrrrrrrrrrrrrrrrrrrgggggg*
now its just connects and disconnects.........
Here are my settings tell me if something is wrong :
Under my MMS configuration ( found from the messaging menu )
Servers :
Sever name : T-mobile MMS
Gateway : 216.155.165.50
Port number : 8080
Sever Address : Http://215.155.174.84/servlets/mms
Connect VIA : T-mobile MMS
And
Settings > Connections > connections Icon
Tmobile MMS then under " manage existing connections "
Name : T-mobile MMS
Select a modem : Cellular line (GPRS)
Access Point name : wap.voicestream.com
Username : blank ( ive tried imputting tmobile in there and nothing still )
password: blank ( ive tried imputting tmobile in there and nothing still )
domain : blank
In the advanced tab under TCP/IP :" use server IP address is selected " and
nothing else is.
under servers on the advanced tab " use server-assigned addresses " is only selected.
any clues ?
back to the "Gateway+timeout" error.... sigh...
i dont know what the hell i did , but its sending messages now.........
still havent recieved one tho.
i think im gonna have to do a writeup tho.
Do you use wifi? When wifi is on my MMS doesn't work.
Did you ever figure out what was happening. I'm having a similar problem. As far as I can tell all the setting you listed above are correct, and I have mine set the same. When I try to send a message it hangs at 87% and never completes. Once it ran up to 99% then I got the "Gateway Timeout" error.
What version of the ARCSoft MMS client are you using?
I cannot get it to send or connect at all unless I use one of the CABs for the settings floating around - then it works, but that causes other NASTY side effects on WM6.
Just the one that came with the rom that I loaded, [02/Nov/2007] TNT.1933, ArcSoft 4.2.8.1 with plug-in and full features. The settings seem to connect, the message just won't complete sending.
I'm not able to get it to connect unless I use the T-Mobile CAB (manually configuring does NOT work) and that breaks data connections when on sync.

MMS Problem

hi guys, i'm on O2 UK, and got the 'HTC Touch Curise' from exspansys.
i've received 2 mms which my phone hasn't downloaded...
not liking this idea of mms and sms in one folder, as when i want to check/change the mms settings just get the sms settings.
the phone automatically done all the settings for me when first turned on, grps works (normally in HSDPA), so not a generally connection problem, but were on my orbit and uni i had 'O2 active' settings which mms connected through that's not set, but as said above there no option (which i've found) to choose a connection setting anyway
has anyone else had the same problem? or got any ideas?
cheers guys
This one's a nightmare! I've been on the phone to O2 for the last three nights in a row for the same problem.
Each time I phone I'm told MMS wasn't properly provisioned on my account, but that they will do it for me, and I then have to wait 24 hours for it to work.
I can now send MMS, but receiving is a bit sporadic. It gets to 99% downloaded and then either it appears, or it just goes blank, and tries again.
So frustrating!
I know it's set-up because i've had this number for 2.5-3 years, it worked on my Exec, my Orbit, so why not now....
did your phone add the "O2 Active" settings now? and can you access settings for mms?
Hi,
I'm not in the Uk, and not on O2, but I had a similar problem with receiving and sending mms on my HTC cruise, which I bought last week.
Luckily I was able to solve the problem, and I can send and receive mms falwlessly now.
What you have to do is to enter the mms setings manualy, after getting them from your network's website. I'm sure you can also call customer's service and ask them for the settings (what you need is: the gateway no. , port no., server address, and sending limit)
go to start menu > messaging > tap and enter the sms\mms window, tap on menu at the lower right corner, and select mms options, tap on servers at the bottom, there you may see different settings names - tap new, and here you can enter the mms settings that you got from your network. In the "connect via" drop-down list select my ISP, wap version 2.0. Tap done, and make sure you mark your new setting as default.
This should solve the problem. At lease it solved mine
You may need a soft reset after entering the new settings.
Good luck
_Frosty_ said:
I know it's set-up because i've had this number for 2.5-3 years, it worked on my Exec, my Orbit, so why not now....
did your phone add the "O2 Active" settings now? and can you access settings for mms?
Click to expand...
Click to collapse
Yes it did, and there's a program called "O2 Settings" or similar in the program menu which reloads the settings, which I tried a number of times.
I also entered the settings manually, but they were already all correct.
From a few tests, it seems I can receive an MMS from Vodafone but not from T-Mobile. Need to test more to be 100% sure though.
MMS has been around for years now, you would think they could get it right!

WinMo (or my ROM) doesn't know my network

.. So every time I reboot it wants to take me to the connection settings (I've already set up my GPRS/3G and it works fine), and the phone always thinks I'm roaming.
Also, according to my providers webpage (It's Simyo in Spain) they keep sending me config SMS's but they don't seem to be received.
Can anyone help? Thanks
By the way I have Googled this and found lots of references to the connection wizard but I can't find it. If I go to settings -> connections -> connections, then I just get "Simyo" with 'add connection' and 'manage connections' below it, and a similar set of links for 'my work connection'
Never mind, I found the connection setup, it just wasn't showing in the settings menu of Bell UI.
Sorry, I'll mark this solved now.
[edit: Oh I can't change the thread title...]

Twitter app Peep working over 3g

Hey I managed to get Peep working over 3g by removing the proxy setting for my connection.
I use my HD2 on T-mobile and the connection wizard automatically puts in settings for proxy for you.
I found that If you go to Settings > wireless controls > menu > Connections
Click setup my proxy server and untick "This network uses a proxy server to connect to the internet" option
this then worked perfectly - I can't say for other networks as I only use T-mobile.
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Wow this works!
Thank you, now I can twitter without wifi
l3v5y said:
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Click to expand...
Click to collapse
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
rovex said:
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
Click to expand...
Click to collapse
Problem is that it requires a credit card, of which I do not have (you know, what with being under 18...).
I'll just have to wait...
Does it? i dont have one, i just deactivated it and youtube works, simple as that. Maybe it depends how you bought the phone, but my account assumes im 18 since i had to be to get the contract in the first place.
Thanks, fixed it for me , was still wondering why I couldn't use Peep over HSDPA/3G
Big thanks, forgot to check that proxy thing..
spvc500 said:
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
Click to expand...
Click to collapse
Unchecking the 'use proxy' option did not work for me - how can I delete the existing connection? All I can do it seems is either manage the connection or add a new one.
I'm on T-Mobile as well and although Opera and some other programs such as Yomomedia work fine over 3G, the HTC applications including email and Peep just do not update unless there is wifi. I tried updating the 'operator database' settings and it told me that my settings were up to date.
Update - I now have GMail working on 3G, this is how:
- Enabled exchange relationship with GMail in ActiveSync (http://www.google.com/mobile/sync/)
- Enabled Directpush in wireless settings
- Enabled 'Sync while roaming' in account settings for my outlook email account (on the device).
Normal email accounts still do not update on 3G (IMAP/POP), only the exchange system seems to work.
HTC Peep/Twitter is still not working unless there is a Wifi connection or USB to PC connection. If I try and 'update now' on 3G it says that the network is not available. I can confirm the network is available and have checked the 'download data while roaming' box in Peep settings.
Any ideas?
So, just removing the proxy didn't work for me. I found an option to update the connection database. I did this (downloads from HTC I guess) and then disabled the proxy. That fixed my Peep connection
The update the connection database, goto settings, wireless, data, menu, update database.
I hope anyone can help me with the problems i am having with HTC Peep,
Some of the time it works fine while updating. other times i get a connection error.. but thats not the worst problem. i was wondering if anyone could help me find a register setting or tweak that would set a maximum limit to the amount of tweets in htc peep, the ammount of errors and loading time of the tab seems to increase when the ammount of tweets become more and more. for now the only solution i have found to speed it up again is hard reset and i dont like that if anyone could help me i would be really greatfull!

HTC HD2 Email Error Synchronizing

Hi All,
Sorry if the answer is somewhere I have tried my best for searching through forums but couldn't find any solution.
I have bought an HTC HD2 was on O2 but got it unlocked.
I'm using it with Orange. The internet and everything seems to work perfectly fine but I can't get emails through internet. Everytime I get the same message i.e. Error Synchronizing" cannot connect with current connection settings. To change your connection settings, tap Settings.
It's the same message either I try to access my yahoo email, googlemail or hotmail.
I have tried changing internet settings, email settings but no success.
Funnily enough I get email with no problems once my HTC HD2 is connected through WiFi.
I'll be very thankful to you if anyone could help my sorting out my frustration.
Thnx
Was having same problem - Try this-
Hi,
I think I was having the same problem today (HTC HD2 on T-Mobile). I had Outlook synchronization working fine to my work email, however when I tried to setup an IMAP connection to my ISP email (PlusNet) I was getting the error you mention.
After some experminentation/research I found the answer (for me):
forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.
I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).
So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.
Hope this helps save someone some time somewhere!
LLOYDY
--------------------------------------------------------------------------------
Now working fine.
HZone
Thanks
Nice one Lloydy I was having exactly the same problem. My phone now works perfectly. I definately appreciated your post.
thanks!!
perfect man
Back to the HD2 for a minute... I have exactly this problem, and the Telstra ROM in my HD2 does not give me quite the same menu options as described above. For example there is no "advanced" option in the mail outgoing server setup page. Where else can I find it??
TIA
..Neil
hzone said:
hi,
i think i was having the same problem today (htc hd2 on t-mobile). I had outlook synchronization working fine to my work email, however when i tried to setup an imap connection to my isp email (plusnet) i was getting the error you mention.
After some experminentation/research i found the answer (for me):
Forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
i just had this issue on my new htc touch pro (on t-mobile uk) stock rom.
I've been pulling my hair out over this for a few hours and finally solved it. For me the issue seem that when t-mobile downloads all its settings to the phone the internet service is called "t-mobile internet" where the email settings aare trying to use "internet" (which then no longer exists).
So in short - this is how i fixed it...
At you mail inbox: Menu > tools > options > click ur email account > edit account setup > press next until you get to the outgoing (smtp) mail server settings page > click the advanced server settings link at the bottom > change network connection to your internet provider instead of the default "internet" (e.g. Mine's "t-mobile internet") > carry on thorugh the pages until finished. It should now connect without the error synchronising message.
Hope this helps save someone some time somewhere!
Lloydy
--------------------------------------------------------------------------------
now working fine.
Hzone
Click to expand...
Click to collapse
thanks much works great lloydy:d:d:d
Back to the HD2 for a minute... I have exactly this problem, and the Telstra ROM in my HD2 does not give me quite the same menu options as described above. For example there is no "advanced" option in the mail outgoing server setup page. Where else can I find it??
TIA
..Neil
Click to expand...
Click to collapse
same here, can we have more detailed instructions on the htc hd2, there isnt and advanced option even with stock rom. Please make this clearer
I was having the same problem, only switching it to T Mobile Data instead of T Mobile Internet (which is what it was set on) worked...maybe it's just the switch and forcing the connection to recalibrate itself is what works...
Love this forum.
Thanks guys, worked great, yey!
Just figured it out and it works now - woohoo!!
To get to the "advanced" setting in the email config.
Click Start
Click email (in the programs menu page)
Highlight your email account (eg gmail)
click menu
select options
click gmail
click 'edit account setup'
click next/next/next.. until the smtp setup page
click 'advanced server settings'
select the proper network connection (eg Telstra internet)
Then done next/next/finish
And voila you can synchronise
Thanks Lloydy - I have also been pulling my hair out. Just one question though. Will emails be sent/received by wi-fi if wi-fi if is connected rather than using up data allowances of 3g/gprs. I tried going into the setting and turning off the data connection and then send/reeive email but the phone has a habit of turning the data connection back on on its own.
Another big thanks from me. Sorted my sync problem at last.
I'm on Q-Tel Hala (pre-paid) out in Qatar.
I've bookmarked this page for future reference.
Cheers, John
hzone said:
Hi,
I think I was having the same problem today (HTC HD2 on T-Mobile). I had Outlook synchronization working fine to my work email, however when I tried to setup an IMAP connection to my ISP email (PlusNet) I was getting the error you mention.
After some experminentation/research I found the answer (for me):
forum.xda-developers.com/showthread.php?t=302066&page=4
--------------------------------------------------------------------------------
I just had this issue on my new HTC Touch Pro (on T-Mobile UK) stock rom.
I've been pulling my hair out over this for a few hours and FINALLY solved it. For me the issue seem that when T-Mobile downloads all its settings to the phone the Internet service is called "T-Mobile Internet" where the email settings aare trying to use "Internet" (which then no longer exists).
So in short - this is how I fixed it...
At you mail inbox: Menu > Tools > Options > Click ur email account > Edit Account Setup > press Next until you get to the Outgoing (SMTP) Mail server settings page > Click the Advanced Server Settings link at the bottom > change Network connection to your internet provider instead of the default "Internet" (e.g. mine's "T-Mobile Internet") > carry on thorugh the pages until finished. It should now connect without the Error Synchronising message.
Hope this helps save someone some time somewhere!
LLOYDY
--------------------------------------------------------------------------------
Now working fine.
HZone
Click to expand...
Click to collapse
That was the sollution for my problem exactly
Oh man, you are GOD! Last 10 days iam trying to setup mail and finally i found your post. Thanks a lot!

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