[SOLVED] About to go mad -HSDPA on T-Mob UK not working - T-mob techs don't kno why!! - Touch Pro, Fuze General

Hi,
I had this problem now for about ten days or so. The HSDPA on my TP WILL NOT connect. I have the greyed out "H" icon at the top and when I try to connect I get the message "Dialed general.t-mobile.uk. The answering modem disconnected". T-Mobile reckon everything is all perfect on my account and have refreshed my account, disabled Web n walk etc etc all to no avail. This IS a service problem and NOT my phone as when I put my GF's SIM in all works fine. PLUS when I put my SIM in any other phone I also have no 3G access. In a Nokia N95 I get the message "packet data unavailable" and in a Z1010 (SE phone) it just doesn't work. My GF's SIM (also t-mob with w+w) works fine in all phones.
I've tried all sorts of settings to no avail. I also can't find anybody else with this problem other than here:
http://www.expansys.com/ft.aspx?k=114438
This is the greyed out icon I'm getting:
http://forum.xda-developers.com/attachment.php?attachmentid=105843&d=1218616120
GPRS works perfectly by the way.
So has anyone else experienced and solved this problem in the past? I'm getting desperate now! Thanks for any help in advance.
[SOLVED]
Ordered a new SIM card from T-Mobile and it fixed the problem straight away!
LLOYDY

A SIM card replacement.

Nghiem said:
A SIM card replacement.
Click to expand...
Click to collapse
+1
Old sim cards made even within the last few years are not necessarily 3G capable.

first thing i thought as well..
does your sim work in an other phone, do you get HSDPA on an other phone?

I'm glad I've had these suggestions as this was the first thing I thought of asking for. But before they send me a new SIM they have to file a ghey network report and asked me to time and date five times I've accessed the network blah blah blah. It's obvious its not the network 'cos another SIM works fine!
The SIM card is about 4 weeks old. It worked for the first two, then one day stopped out of the blue. The SIM doesn't work in any other phone either. It's clearly a problem with my particular account or, the only thing left, the SIM as you say.
The only thing putting me off thinking it was a SIM corruption is that I thought the whole SIM would become defunct not just the HSDPA access part of it. I thought it would simply just not work. However, I'm hoping I'm wrong.
Thanks for your help guys. I think I'll ask them to send a new one out to me. Is this usually a huge problem or can they simply deaden the one and just swap it over to a new one?
Another other suggestions welcome..
LLOYDY

I've ordered a new SIM from T-Mob today. Will report back on whether this fixes teh problem or not...
LLOYDY

I'm on Vodafone, which is apparently HSDPA compatible but I've never once seen the 'H' icon. I get 3G all the time, 3G+ when using a data connection but not an H...
Is the 3G+ icon voda's interpretation of HSDPA or am I missing out? I'm using the same SIM card I got with my old N95 a year and a half ago, the phone was a Vodafone store in-store upgrade.
Edited to add - I've also seen a 3.5G icon on it too, I've heard that transposed with HSDPA too - is this right?

FrederickUK said:
I'm on Vodafone, which is apparently HSDPA compatible but I've never once seen the 'H' icon. I get 3G all the time, 3G+ when using a data connection but not an H...
Is the 3G+ icon voda's interpretation of HSDPA or am I missing out? I'm using the same SIM card I got with my old N95 a year and a half ago, the phone was a Vodafone store in-store upgrade.
Click to expand...
Click to collapse
Most likely "3G+" is HSPA (remember your raph is capable of both HSDPA and HSUPA so its classed as HSPA ).
When you see "3g+" run Fieldtest.exe (in \windows) and select the HSDPA tab, if there are values populated in the various fields (which are non-zero) then you have HSPA working.

mrvanx said:
When you see "3g+" run Fieldtest.exe (in \windows) and select the HSDPA tab, if there are values populated in the various fields (which are non-zero) then you have HSPA working.
Click to expand...
Click to collapse
I don't have fieldtest.exe in \windows wonder if it's one of the voda "optimisations"...

You have a search option, the answer is near...

karloe said:
You have a search option, the answer is near...
Click to expand...
Click to collapse
hmm, so if my post is in reply to one giving me advice - I'm supposed to search for an answer to the answer given to me?
how about you think before you post - that way your retardedness is kept a secret from the rest of the forum

im having the same issue its driving me mad... 2 day old sim btw...
http://forum.xda-developers.com/showthread.php?p=2768748#post2768748 for details
I was starting to think it was a driver issue or broken phone but seeing your post is making me wonder if its a network fault.

Nutsy - sent you a reply in your thread.
LLOYDY

FIXED!
New SIM card from T-mobile fixed everything.
Thanks for the suggestions guys! Will call T-Mob later to let them know for future people with this problem.
LLOYDY

Yep new Sim here too... and that worked.

FrederickUK said:
that way your retardedness is kept a secret from the rest of the forum
Click to expand...
Click to collapse
1st. Don't get drawn into flame wars. If someone says something stupid, ignore them.
2nd. Mr Vanx is correct. Vodafone's marketing geniuses decided that HSDPA was a bad name for it and thought that 3G+ was much better for marketing reasons.
You got 3G+ showing? You got HSDPA!!

rhedgehog said:
1st. Don't get drawn into flame wars. If someone says something stupid, ignore them.
2nd. Mr Vanx is correct. Vodafone's marketing geniuses decided that HSDPA was a bad name for it and thought that 3G+ was much better for marketing reasons.
You got 3G+ showing? You got HSDPA!!
Click to expand...
Click to collapse
Spot on I've actually found out that rather than use fieldtest.exe (found it eventually, damn hidden files!), that if you click on the 3G+ icon on the icon bar beside the Start menu, it actually says "Contract Internet (HSDPA)" as opposed to the plain 3G one saying "Contract Internet (3G)
Why must voda meddle with everything?!!
Thanks for the reply though

@FrederickUK:
Why the rude attitude?
Everyone here is helping each other.
Take it easy,
EP
FrederickUK said:
hmm, so if my post is in reply to one giving me advice - I'm supposed to search for an answer to the answer given to me?
how about you think before you post - that way your retardedness is kept a secret from the rest of the forum
Click to expand...
Click to collapse

epriel said:
@FrederickUK:
Why the rude attitude?
Everyone here is helping each other.
Take it easy,
EP
Click to expand...
Click to collapse
why drag this up from a month ago ?

Related

3 days since Dutty AT&T ROM 6.. no more 3G..help!!!

I've tried several resets, I even restored a two day old backup made via spb backup and yes, have also gone into "connection setup" under connections and let it setup AT&T as my provider which subsequently asks for restarting the pda. Also, the HSDPA utility is still showing a check mark on HSPDA On.
All of the above have failed to get my phone back to 3G speeds. I've even tried to surf/download thinking maybe just the icon is showing "G" or "E" however its painstakingly slow now.
So, its either the "G" icon or "E" is what shows now. This all happened when I looked at my phone this morning after SPB backup had performed its scheduled backup that was triggered around 2:30am.
other than that... THIS IS AN AMAZING ROM BY DUTTYTHROY!! YOU RULE DUDE..
oh.. almost forgot: my radio is 1.27.14.09 which I've read that only works with the AT&T Tilt, which is what I have. Just an FYI.
Someone please help as I'm a heavy data user hence can't afford to be without 3G/HSDPA ... TY
AJ
ATT Blocking Unlocked Phones
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
WTF... Thats messed up! I've had this problem just today though. Also, my Tilt isn't unlocked to the best of my knowledge.
Please - somebody tell me this isn't true!!!
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
EDIT: nevermind I'm using a diff rom I think
NuShrike said:
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
Click to expand...
Click to collapse
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
3G on/off
JohnnyGTO said:
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
Click to expand...
Click to collapse
It shouldn't be my rate plan as I have the PDA unlimited for $39.99. Also, here's an update. This morning when I woke up my Tilt it was still showing E and my wishful thinking of Santa giving me a pre-christmas gift by fixing my phone (I'm easy) were just about drowned. ...however out of nowhere and without doing anything to the phone like soft-reset etc., the 3G icon came back and now its been coming back intermittently..
Now I'm pretty sure that its not that I'm traveling in a non-3G area and thats why its coming back intermittently as I live in a decent size metro area of Jacksonville FL and also because the areas I've been to this morning have always had 3G.. unless I'm wrong.. which I sure hope so..
BTW: I "downgraded" my Radio to 11.17 last night itself as one of the things I was trying to fix this issue. Just an FYI.
Here it is in a nutshell!!
Please note the following:
1) Got my new (unlocked) tytn II on dec 12.
*Sim in at 6:00pm. Had 3g & hsdpa till 10:00 pm. Went to bed.
*Dec 13th could not make calls or connect to data while on 3g.
*Calls would disconnect. Hsdpa message "the answering modem has disconnected "
* Switched back to gsm mode. Phone works but no 3g or hsdpa support.
*Dec 14 called att. Customer service said "unknown device" not supported.
*Transfer to data tech " Stated unsupported device" cant add the pda data package for $39.95. Stated my imei was blocked from 3g & hsdpa because of unlocked device status. But edge & gsm would work. Note edge & gsm modes work.
*Data tech said go to att store and get another branded att 3g device and use it to activate the pda data plan.
*I did this at 2:30 pm est. It worked for about 1/2 hour till 3:00 pm est. So much for my $39.95.
*Called att again & got a product support specialist(pr guy haha).he stated:
2) Att will not support an unlocked device.
*I said what about my $39.95???? I also said that i was a paying us att customer and was willing to pay for the high speed service. He said that they could no change my device unlocked status within the att network even though i was willing to pay for the data plan. I was pissed at that point. I told him that the hardware supports 3g & hsdpa and stated that att had locked a paying customer out of the 3g network. He said again "att does not support unlocked devices". I then asked him why i had access to the gsm & edge network and why att supported me on it and not 3g or hsdpa? I must have stumped him because he put me on hold. His reply after talking his boss was "att wil not support an unlocked device. We went back & forth like this until I Said "THIS IS BULLSHIP & HUNG UP.
* He call me back about an hour later because i threatened to switch back to verizon an stated " if you had the att original rom and if the phone was carrier locked it may change my device status" I said that I would give it a shot.
* Got the orig. att rom from here. Used sspl to apply cid per the reverting instructions. Phone said att 3g on startup & cid-8. Still no 3g. flashed hspl and bact to duttys rom 7.b for now.
In summary I can get the 3g & hsdpa signal but nothing works when connected! CAN YOU SAY CLASS ACTION LAW SUIT!!!
3G Test on AT&T network
How can we test if we are getting 3G speeds after changing our ROMs? I see the 3G and H logo's but don't think I'm getting the speeds.
Does changing the ROM unlock our AT&T phones?
Is there a ROM that is transparent to AT&T and allow us to use the 3G speeds?
Will reverting back to the AT&T Rom allow us to get the 3G speeds again?
newbie
Are you on drugs? , AT&T unlocks their phones, that does not matter , the reps you were speaking with are retarded they use a BILLING SYSTEM called TELEGENCE if you enter a IMEI wrong or of a unlocked device it gives back a UNKNOWN device message which means pretty much the reps can and if they dont want to , wont help you get your data working because they are lazy as ****. they do not block data on phones nor can they monitor your device to know what you are doing. their HLR's are only one way addressable.
Ok, I just upgraded to this ROM (cus duttys roms are amazing) after I read your post and...
I ran into some connection problems after my programs started looking for "my ISP" (isp.cingular) instead of "MEdia Net" (wap.cingular) In "advanced settings" in "connections" I re-set programs to run off MEdia Net, and it seems all is well
I think it might have switched when I was screwing with the comm manager and turned G3 off
DISCLAIMER: I'm a noob so take my advice with a grain of salt haha
No probs w/ ATT
My unlocked phone works just fine on the ATT network and i constantly get 3G UMTS and HSDPA speeds. Att does not block any device you are able to use on their network as they have roaming contracts with cell phone service providers across the world. If your device does not receive 3g speeds you can have your imei number added to the ATT allowed database just call 611 from your phone and talk to the service rep. If they give you any problem then call back and tell them you want to add the imei number of a wireless data card for computer and they will add that for you.
Must have been smoking the glass pipe!
Sorry folks.
This is a reception problem for me.
ATT really jerked me around.
The problem is a weak 3g signal.
If i dont have four bars 3g & hspda fail.
I went & sat under an att tower and everything works.
As soon as I drive away from the tower and the signal strength drops I loose 3g calling & Hsdpa.
Is there a fix.
trick420 said:
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
Click to expand...
Click to collapse
How about this quote straight from the at&t CEO?
http://www.engadget.com/2007/12/06/atandt-claims-completely-open-network-too-the-most-open-eve/
Digg and random bloggers aren't really a good source. I remember the bullfrap article on Digg about Hummers being more environmentally conservative over a lifetime than any other green car.
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Got 3G back and for good.... so far!
jellorice said:
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Click to expand...
Click to collapse
thanks for the tip jellorice.. I actually got my 3G back since yesterday and its been working great ever since. As for the sim being faulty, Thats something I didn't even think of and now that you've mentioned it, I'll keep in mind for future troubleshooting as I'm sure some other issue will crop up.
Nevertheless, Dutty's ROM 6 is UNBELIEVABLY AWESOME!!! I'm sure Dutty's gotten numb to all the kudos he's got and still is getting, being in Gazillions... but I wish I had better words to describe this ROM as for someone like me who is virtually bringing food on the table because of the Tilt (heavy business user), the key strengths of his ROM are just Marvelous.
Sry for getting sidetracked.. I got a little exited there.

HELP !!! New Polaris/orbit2

Hi, I am getting a new 02 Orbit 2/Polaris tomorrow. Is there anything i should do or know to get the best out of this handset?
I have a wizard at the moment so have flashed custom roms etc already.
Thankyou
Stu.
Lol, just read all the posts that are on here.
Make sure you have a 3g sim
LargePig said:
Make sure you have a 3g sim
Click to expand...
Click to collapse
How do i know i have a 3g sim?
The tariff i am on includes unlimited web, gprs,edge, etc....
MrSmith22 said:
Lol, just read all the posts that are on here.
Click to expand...
Click to collapse
Hi, its ok reading the posts but firstly, there a lots of them...lol and the search brings up all kinds of stuff.
Secondly how do i know what is a good thing and a bad, as in bricking me phone etc.?
cheers.
Stu308 said:
How do i know i have a 3g sim?
The tariff i am on includes unlimited web, gprs,edge, etc....
Click to expand...
Click to collapse
O2 should send you a 3G SIM with your Orbit.
If you're already with O2 (on a 3G service) then I think your old SIM would be fine (and they might choose not to send you one).
If you're with O2 with a plain GSM only SIM then it will work in your orbit but only in GSM mode.
then connection icon next to the signal strength shows "G", or "3G", or "H" depending on what sort of connectivity you have.
i had to get a new sim card for mine.
the tip i got from o2 was that if you look at your sim card, it has 3g on it.
yep says 3g on it, thanks.
it doesn't matter if you have 3g sim or not, you should be able to connect to 3g anyways, it does not depend on the sim you have. 3g sim just offer more memory

At&t Fuze Radio & Reset Strangeness..

Boy I'm gonna get hammered bad if my search failed to find an existing thread on this one (and yes I will moderate this thread if someone can point me to a relevant thread)...
Just exchanged my first Fuze at 27 days of use because I was experienceing the following issues:
1. Often times when changing bands (i.e. from G/E to 3G or back) it would completely drop the connection.
2. While on a call it wouldn't switch bands.
3. At least once every 36 - 48 hrs it would randomly soft reset.
4. It would lose the Data Connection and not be able to reconnect until I soft reset.
I tried several Radio Roms (Raphael 1.01.25.16, 1.02.25.28, 1..02.25.32 & Experia 1.06.25.29 & Blackstone 1.09.25.14) with the same results.
I used my own Cooked Rom, At&t Stock 1.95.502.5, & Da_G 1.9 w/MSVC again with the same results.
I've also run with & without HardSPL and both Security Locked & Security Unlocked all seems to have no effect on this issue.
So as I said I just exchanged it today. Now on the way back to my office the replacement did a random soft reset!
Has anyone else seen or experienced this issue?
I'm going to go out on a limb here. Have you replaced your SIM card since this issue has started.
Actually I didn't think to do that as my SIM was replaced just a few months ago when I acquired my last (4th) Tilt.
I'll stop at At&t Corp Store on the way home and get a new SIM....
kyphur said:
Actually I didn't think to do that as my SIM was replaced just a few months ago when I acquired my last (4th) Tilt.
I'll stop at At&t Corp Store on the way home and get a new SIM....
Click to expand...
Click to collapse
Actually there is a new sim card, with better band selection. The new sim card was released for the multiband switching issue known with PDA's. Your issue sounds like many I have seen in the field. Especially with the Fuze. This stand most true for people in the 3g/edge border that consistently switching back and forth.
Here is a pic of the sim, make sure they give you this one. not the old blue and white one.
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
kyphur said:
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
Click to expand...
Click to collapse
The 71234G 3022 one is the same one they shipped me when I got my Fuze (like 2 days after it came out).
I haven't even activated that one, instead I just stuck in my old Cingular branded SIM and it seems to be working alright.
I'll get dropped calls and stuff, but I don't think its related to the SIM.
I contacted AT&T when I got my Fuze and they said there's no real reason for me to swap SIMs and I could just keep that one as a backup, so that's what I've done.
kyphur said:
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
Click to expand...
Click to collapse
You should be ok with the one you have, now if you need the newer orange one and they want to charge you p.m. me and ill ship you one no charge. just let me know if the sim fixed the issue. Effectively you still the old sim.
71234 is the SKU for the old sim card.
71247 is the SKU for the new one.
mindfrost82 said:
The 71234G 3022 one is the same one they shipped me when I got my Fuze (like 2 days after it came out).
I haven't even activated that one, instead I just stuck in my old Cingular branded SIM and it seems to be working alright.
I'll get dropped calls and stuff, but I don't think its related to the SIM.
I contacted AT&T when I got my Fuze and they said there's no real reason for me to swap SIMs and I could just keep that one as a backup, so that's what I've done.
Click to expand...
Click to collapse
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
KD8DNS said:
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
Click to expand...
Click to collapse
This is great info, thanks! I've had some more dropped calls than usual lately and was thinking about flashing a new radio. I think I'll try the new SIM first!
kyphur said:
Boy I'm gonna get hammered bad if my search failed to find an existing thread on this one (and yes I will moderate this thread if someone can point me to a relevant thread)...
Just exchanged my first Fuze at 27 days of use because I was experienceing the following issues:
1. Often times when changing bands (i.e. from G/E to 3G or back) it would completely drop the connection.
2. While on a call it wouldn't switch bands.
3. At least once every 36 - 48 hrs it would randomly soft reset.
4. It would lose the Data Connection and not be able to reconnect until I soft reset.
I tried several Radio Roms (Raphael 1.01.25.16, 1.02.25.28, 1..02.25.32 & Experia 1.06.25.29 & Blackstone 1.09.25.14) with the same results.
I used my own Cooked Rom, At&t Stock 1.95.502.5, & Da_G 1.9 w/MSVC again with the same results.
I've also run with & without HardSPL and both Security Locked & Security Unlocked all seems to have no effect on this issue.
So as I said I just exchanged it today. Now on the way back to my office the replacement did a random soft reset!
Has anyone else seen or experienced this issue?
Click to expand...
Click to collapse
LMAO......
Even moderators don't use the "Search" anymore. What's next?
All joking aside, mine has been doing the same lately. I figured it was my crappy "cooking". Actually, it could be both. Was thinking of returning mine as well because of the random resets. Things that make you go hmmmmmm!
KD8DNS said:
Actually there is a new sim card, with better band selection. The new sim card was released for the multiband switching issue known with PDA's. Your issue sounds like many I have seen in the field. Especially with the Fuze. This stand most true for people in the 3g/edge border that consistently switching back and forth.
Here is a pic of the sim, make sure they give you this one. not the old blue and white one.
Click to expand...
Click to collapse
Where is my new sim card? I see how it is. Holding out on everyone huh?
P1Tater said:
Where is my new sim card? I see how it is. Holding out on everyone huh?
Click to expand...
Click to collapse
You stood me up the other night at the hotel, man I had the donkey's a webcam and a 55 gallon ok KY jelly, so go buy your own damn sim card.
Seriously, if you cant get a free one, hit me up and ill take care of ya sweety.
KD8DNS said:
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
Click to expand...
Click to collapse
I've been getting lots of dropped calls lately, no matter which radio I try!!!
I PMed you.
The Cingular SIM I have does say 3G in small print on the back, and the numbers on it are 64205G 3020
Same with me. Everynow and then the only way to get online is by a soft-reset. I notice it after I've left my phone idle for a while. I got my Fuze in November it came with a blue and white SIM with an orange 3g logo and ATT written in white.
alabij said:
Same with me. Everynow and then the only way to get online is by a soft-reset. I notice it after I've left my phone idle for a while. I got my Fuze in November it came with a blue and white SIM with an orange 3g logo and ATT written in white.
Click to expand...
Click to collapse
That's the one mine came with but I haven't been using it, I've been using a really old Cingular branded SIM.
I'm going to switch to the blue/white one though to see if it helps with my dropped calls. If not, I'm going to go to the store to see about the new orange one.
Okay I've still experienced all problems with the new blue one. I called CS and they have shipped me an Orange SIM.
kyphur said:
Okay I've still experienced all problems with the new blue one. I called CS and they have shipped me an Orange SIM.
Click to expand...
Click to collapse
Man, I really would have thought a sim swap would have fixed the issue. I can see one bad fuze, but two in a row doing the exact same thing. Thats a serious issue. Im really hoping that the new orange one fixes the issue. I, from a technical aspect can understand why this is happening and that is what this new SIM is supposed to correct. Lets hope!!
KD8DNS said:
Man, I really would have thought a sim swap would have fixed the issue. I can see one bad fuze, but two in a row doing the exact same thing. Thats a serious issue. Im really hoping that the new orange one fixes the issue. I, from a technical aspect can understand why this is happening and that is what this new SIM is supposed to correct. Lets hope!!
Click to expand...
Click to collapse
Going to get my orange SIM in about 30 minutes. I'll test and report back.
I just picked up a new SIM card (71247D) to replace my old Cingular 3g 8525 card, and as I was driving back from the AT&T store, my phone dropped a call 3 times! Do I have to wait a period of time before AT&T's network or the phone provisions itself for the card & services? If not, then the new card seems to be no better than my old one.
In addition, my 8525 dropped plenty of calls, while an old Blackberry, like the 8700g was flawless in phone quality in the same areas. I am in Phoenix in 1900 PCS.
dexjaz said:
I just picked up a new SIM card (71247D) to replace my old Cingular 3g 8525 card, and as I was driving back from the AT&T store, my phone dropped a call 3 times! Do I have to wait a period of time before AT&T's network or the phone provisions itself for the card & services? If not, then the new card seems to be no better than my old one.
In addition, my 8525 dropped plenty of calls, while an old Blackberry, like the 8700g was flawless in phone quality in the same areas. I am in Phoenix in 1900 PCS.
Click to expand...
Click to collapse
It can take up to an hour for all the data provisioning to be burnt to the sim. Usually right out the store just the phone side is active.
KD8DNS said:
It can take up to an hour for all the data provisioning to be burnt to the sim. Usually right out the store just the phone side is active.
Click to expand...
Click to collapse
OK, had my new sim card for a little over an hour. No dropped calls so far. I also don't know hwo or why but I have 2 more bars of 3G now. Before I never got above 2 bars of 3G. Now I have 3 bars minimum but mostly 4 bars. It's a little too early to find out about the random resets, but so far so good. Thanks for the heads up. Fingers crossed.

Phone ALWAYS roaming - driving me nuts!

Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
bipinsen said:
Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
Click to expand...
Click to collapse
i don't have tmobile, but on verizon we have to do an ota update (*228).. does tmobile have anything like that?? if so, did u try it?
ShakespearesEdge said:
i don't have tmobile, but on verizon we have to do an ota update (*228).. does tmobile have anything like that?? if so, did u try it?
Click to expand...
Click to collapse
That option in Verizon updates the PRL on the phone (preferred roaming list), which is a feature of CDMA phones. GSM phones do not have to do this. Well.. they should not have to... In either case, there isn't such an option on T-Mobile. That's why I'm wondering if this is something hard-coded in the ROM.
Thanks for the tip, though. Every little bit helps in getting rid of this annoyance!
bipinsen said:
Hey guys. This is a last attempt at fixing this very annoying problem. All the searches I have done don't seem to leave anywhere. So here's the situation:
I bought a Chinese clone phone (Sunno HDi - clone of HTC T8282). The phone comes with WM6.5 [5.2.23037 (build 23037.5.3.0)]. Overall the phone works great, and I have done a couple of YouTube videos on it.
But anyway - the really annoying problem is that from day 1 the phone has always shown that I'm roaming. I always get the little roaming triangle, which in turn makes several applications complain about roaming charges, blah blah blah. From my understanding, roaming is a feature of what's stored on the SIM card, and the info being pulled in from the tower. I have my T-Mobile SIM card in the phone, and I put up all T-Mobile networks I could find on the top of my preferred network list. What am I missing?
*Any* help will be greatly appreciated!
Click to expand...
Click to collapse
When I signed up my Sunno today with T-Mobile, I spoke with the representative about T-M's lack of coverage in my state which is one of the largest. While the competitor ads make T-M's 3G coverage look small, their actual coverage is probably about double that but still considerably smaller than most other carriers'.
The rep said not to worry as T-M has standard cellular agreements with the other carriers to allow phones attached to T-M to roam. He said that depending on where I live or travel, I could probably see the roam signal quite a bit but not to worry about it because I am on T-M's prepaid plan and roaming means no increase in my per minute charge.
To tell you the truth, I could care less about what symbol is displayed as long as I have cell coverage.

AT&T APN Settings for UK Version used in US

I have the UK Version, trying to use it in the US on AT&T. If I did my research correctly, the phone can support 3 out of AT&T's 4 lte bands, but I'm only getting the H and H+ icon. I know that in the UK, the 4g icon means lte, but I'm pretty sure that H and H+ mean HSPA and HSPA+, not LTE. Is there anybody in a similar situation that is able to get 4g? And if so, do you mind posting your APN settings, or the steps that you took to enable 4g on the phone?
Mine shows 4G/4G+ (which is LTE).... The only bummer here's that it's super low where I live. I know my previous OP3T got higher service bars but right now I'm fine because I use WiFi 99% of the time. The settings I use are for the ATT PRODATA apn (you could just search for those settings on Google) and the phone also set to 4G preferred under mobile network settings. Hope that helps
Sent from my G8141 using Tapatalk
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
CWeaver34 said:
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
Click to expand...
Click to collapse
I wonder why that's the case. My previous phone was an unlocked verizon lg g3, which didn't have all the lte bands on the phone. I'll have to try w a friend's sim or something and see I get lte then. That's the only way I know to test this.
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
Click to expand...
Click to collapse
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
Click to expand...
Click to collapse
Superfish86 said:
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
Click to expand...
Click to collapse
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
CWeaver34 said:
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
Click to expand...
Click to collapse
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Superfish86 said:
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Click to expand...
Click to collapse
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Superfish86 said:
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Click to expand...
Click to collapse
Not a problem. Glad it worked! :good:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
reiriop said:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
Click to expand...
Click to collapse
If you have the G8141, when it displays 4G/4G+, it means you're connected to LTE. This threw me off at first too because I'm not used to seeing that.
Sent from my G8141 using Tapatalk
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
reiriop said:
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
Click to expand...
Click to collapse
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
4G and LTE are the same thing internationally. Some regions on Sony firmware call LTE by different names- for example the Nordic firmware calls it 4G while central Europe 1 calls it LTE.
Jake_09 said:
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
reiriop said:
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
Click to expand...
Click to collapse
Sounds like you have the UK ROM. Mine does both of the things you mention. Usually only 2 bars and shows 4G/4G+ when I'm connected to LTE. However, the signal bars thing may actually be due to poor signal because in some areas around where I live, I will actually get full bars of 4G/4G+
Sent from my G8141 using Tapatalk
If the UK ROM does not show LTE it's not the one that I have. I was saying LTE shows up on my XZP but not my Z5P, I think my Z5P was from Taiwan but I'm not sure, I bought it on Amazon. My wife has the US XZP and that's the one I was comparing the amount of signal bars with. I would still like to know how to actually view what region firmware is installed though, I haven't found a good answer anywhere yet.

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