Hi,
I had the Sp3i & Qtek2020 synced with activesync 3.8 till a few days ago just fine. I recently got the excellent Sp5m which required AS 4.0, so I upgraded my installation to 4.0.3434 . My previous devices connect just fine. When I try to sync the sp5m I get the:
" This version of MS Activesync is not compatible with the connected mobile device. Please upgrade to the latest version of MS Activesync" and since I already have v4.0 it switches to the new interface, saying Connected as a Guest. but no communication with the sp5m whatsoever. I tried upgrading to version 4807 (4.1?) but same problem exists. I get the same connection error when trying to sync with bluetooth too which is weird.
I installed activesync 4.0 plain to another PC with no Office & no activesync but with the same antivirus/firewall etc, and the Sp5m connected just fine with no problems, which is an indication that its not a firewall/antivirus problem.
Any ideas how I can fix this appart from waiting for Microsoft to switch from beta to normal?
Thanx in advance
Costas
Don't conclude it's not a firewall/antivirus problem. It still might b e anything here. As far as i'm concerned AS4 is on piece of crap but there's no alternative.
Ok, uninstall AS completely. Delete the rapimgr.exe from your systemfolder. Reboot the PC. Install AS4.1 (do a Google for ActiveSync 4.1 to find some links). Disable both firewall and antivirus completely and retry to create a partnership with your phone. This might do the trick.
Upgrading from a previous AS installation created a lot of problems for a lot of users. Good luck.
Last night I installed AS 4.0.3434 to another (without Outlook) PC WITH ZoneAlarm & Panda Antivirus & XP firewall all ON, and it worked flawlesly so I installed some software on the device.
On my Main PC with Outlook 2003, I did a complete uninstall, and re-installed from scratch 4.1.0 (build 4807). I still get the same message that this AS is not the one compatible with my device :roll:
It pisses me off but I'll find a way around it ...
And you *did* delete the rapimgr.exe file manually since the uninstall routine leaves the file untouched? This file can give compatibility problems.
I used "YourUninstaller!2005" & I did a search for this file afterwards - it wasn't there. I tried again (uninstall - re-install) with no firewall/antivirus. Still the same problem. I think it has something to do with Outlook 2003 (which I won't re-install - no way)..
You can do a repair of Outlook (from the Help menu). Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
This is unbelievable. I removed everything activesync related, I cleaned the registry with advanced system optiomiser, rebooted, and resinstalled - same error :evil:
roma said:
Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
Click to expand...
Click to collapse
It had only "guest" which was made in the last attempt to connect
I'll try removing everything once more and see if that outlook repair might fix anything (thanx for the tip)
roma said:
You can do a repair of Outlook (from the Help menu).
Click to expand...
Click to collapse
Did that - still same damn error :evil:
In the properties of your networkconnection are only those services and so installed and checked as mentioned on the Microsoft AS troubleshooting site?
And delete the AS relations in the options of AS on the SP5.
I've read a lot of reports about AS4 giving trouble when non WM5 used AS4 before. It seems there's not a final solution for it.
ASO does clean the registry, but believe me, AS settings and relations are left alone by it. I went through the registry manualy to delete several AS settings after yet another uninstall.
Check your services for running services related to your firewall and AV scanner.
Yeap
-Client for MS Networks
-File & Printer Sharing
-IP (TCP/IP)
I read that doc a dozen times
What firewall and AV are you running?
The options menu if grey (no device has been connected since I re-instaled & cleared AS). Will try checking the registry manually after I run ASO again one more time ..
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Just to sum it up once more.
- Uninstall ActiveSync;
- Clean any left files like rapimgr.exe from your system (do a search with advanced options, it's a system file and a standard search that doesn't look for hidden files won't find it).
- Clean the registry manualy for any left settings;
- Disable your firewall and AV;
- Kill services related to your firewall and AV;
- Reboot your system;
- Install AS4.1;
- Pray.
muppet_65 said:
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Click to expand...
Click to collapse
I could connect, I could not sync while ZA was running. This only happened the first time. I now can sync with ZA running. You have disabled them all when trying?
Edit:
Are you running Outlook stand-alone or with Exchange server?
Actually, I configured ZA correctly, giving full acess to AS, as well as putting the Subnet it creates in the trusted zone. Right now, I have program access to LOW (learning mode), and the other two (Xp/Panda) dissabled.
I found something out. I tried to completely delete the AS folder (with all software I have in it), and for an error -> pegconv.dll is is still running where its not supposed to. I'll have a look at that & get back
I do insist, disable ZA for the moment you try to establish a AS relationship with your phone. Put both sliders completely down as well as disable the Windows Firewall (if not automaticly done by ZA). If you're afraid of security, take out your network cable. I HAD ZA configured as you discribe. But for making that first sync connection it is not enough.
uninstalled AS
rebooted
cleared manually & automatically the registry,
deleted all files that had to do with AS
defragged
dissabled ZA & panda (shutdown completely services/programs)
run AS setup
connected sp5m
and as you may have guessed, got the same bloody ERROR
:?
I have just posted this over on the Microsoft Technet forum:
(http://www.microsoft.com/technet/co...0a46&mid=ff45645b-18bf-4b93-a45d-335e0f800a46)
"Apologies that this question is similar to a lot of others but I haven't
managed to find exactly the same issue on this forum. I've had no end of
trouble with WMDC as seems to be the general concenus among many users.
The old problem used to be the fairly common one where the error report
states:
"Activesync encountered a problem on the desktop: Support Code 85010014".
That was solveable by deleteting the existing partnerhip and setting up a new
one. The problem would hold off for a couple of days and then begin again.
What is happening not though is I get a message saying:
"Synchronization could not start because this desktop computer could not
access necessary network resources. Please restart your computer and try
again. If the problem persists, please contact your Administrator."
I have tried to following:
Deleting existing partnership
Uninstalling and then reinstalling WMDC 6.1
Hard reset of mobile device
Run diagnostics in Outlook
All searches have revealed problems like this using Activesync and/or
Outlook 2000 and the advice is it to repair Outlook and upgrade your version
of Activesync (on the PC).
I have just flashed a new ROM onto my handset and it synced. I attempted to
sync it again 15 minutes later (with no reboot of either the handset or the
PC) and I was back to the network error message. Rebooting the PC (as
suggested by the error message makes no difference).
Thinking about it the problem began (I think) when I installed Windows Live
Mesh. I don't think the two can be related though as Mesh isn't sharing
anything near my .pst files etc. All I am sharing is one folder in my 'My
Documents' folder.
Any suggestions from anyone who has had and fixed this problem?
I'm running Vista Home Premium, Windows Mobile Device Center 6.1, Outlook 2007, HTC TyTn running Windows Mobile 6.1."
Anyone with any suggestions? I've had nothing from anywhere else either.
It's getting really quite annoying!
Stupid WMDC......!
well it seems that i have run into a HUGE problem. whenever i try to sync my ppc with my pc active sync says "Synchronization could not be completed. Try again later. Support Code:80180001"
when i try to sync it later, it still gets the same message. i've searched google and xda-devs, along with some other sites, but found no answer. if someone can help me i'd appreciate it very much.
try the following in the follow order, with a sync attempt in between each one
soft reset
uninstall/reinstall activesync
hard reset
thanks fzzyrn, the only thing that worked was the hard reset though, but thanks for the advice all the same.
Facing problem sync with my outlook..
Exchange ActiveSync has encountered an error. Support code:80180001
)
Error 80180001 Syncs Notes but nothing else
My BA (Qtek 9090) can connect via activesync but will only sync "Notes" and "Favorites" but nothing else.
I can also "Explore" the device when connected and transfer files without problems.
I tried changing all the obvious, tried soft reset, hard reset and reinstallation of OS (WM 6.5). Nothing helps.
Win XP Pro, ActiveSync 4.5, WM 6.5
Active Sync error code 8018001 FIX
I'm also getting the same error, I installed Swampy395 WIN Mobile Pro 6.5 Beta 1 and everything seems to work well, except for this issue. At ETEN a Vietnamese forum: QUOTE(stevenlamhkhk @ May 16 2008, 03:39 PM) New ROM FOR X500 V07 - PhamQuang
http://www.pdaviet.net/showthread.php?t=25963 at this thread said they solved the issue by removing the ETEN GPRS wizard. Unfortunatly I don't know how to do that. Is there a Blue Angel cooking wizard that can do this for us? It seems to be happening to several of us. Thanks for any help on the issue.
Hi,
same error with Toshiba G810, WM6.5, AS4.5 & WXP SP3...
With an older 6.5 ROM, I hadn't problems at all.
Of course, I doesn't have any ETEN GPRS Wizard, only Autoconfig utility to configure GPRS.
Thanks!
FIXED
Not sure if this will work for others, maybe it will stop some people from hard resetting.
I was getting this error and had already tried
Soft Reset
Reinstall Active Sync
Hard Reset
However the problem was still there. So I started thinking about my machines changes, and the 1 thing that maybe important, is that I upgraded from outlook 2003 to outlook 2007. So the last thing I did to get my phone syncing again, was
Uninstalled Active Sync
Uninstalled Outlook 2007
Rebooted
Installed Outlook 2003
Rebooted
Installed Active Sync
Rebooted
Synced Phone, every thing worked perfectly.
Hope this helps someone. Added it here as its number 1 on google for 'activesync support code 800100'
Hi,
Maybe this is solved somewhere here but I really can't found right solution.
So please, if you know or read something pls help or post link.
I've installed Win7 (maybe some of pre-relase (non official) but they're awesome, i haven't found any problems except this.)
As many of you knows, in vista and 7 is WMDC instead of AS.
My KAISER(Wm6.1) is connected well, everything seems allright. I can browse the phone, install apps etc. But I can't sync outlook. And that really sux, you know
Sometimes WMDC writes some kind of error and network problem and its always cycling the arrows and "synchronizing" but never finishes.
Thanx for any answers or links to right topics.
Okay, i have a htc vogue with wm6.5 on it and all of a sudden it is not syncing up with my computer, i have synced many times w/o a prob in the past. i have 2 partnerships, 1=my laptop(vista 64bit with WMDC 6.1 i think) and the other with exchanger server google/gmail. i have had this combo with no problem in the past. i tried deleting both partnerships and it still doesnt work, i restarted both my comp and my vogue and set up the partnership again and it still doesnt work. the device and comp say they are "connected" but the device's activesync freezes up and sometimes says "waiting for network". I have also tried deleting all my appointments/tasks/contacts from my device with pimbackup. Still no luck. PLZ HELP im TOAST!
I have had this problem since yesterday. i remember messing with a couple things before then, see if they help: i enabled tf3d(used to have titanium) and i installed this safemode program named airscanner safemode. I used it to uninstall a dialer i had and then installed it again w/o a problem. I did mess with the services and stuff in that program but i enabled them all again and still no luck. any suggestions??
also is there a way to update Activesync on my vogue wm6.5 rom?? maybe a cab file?
ive also tried syncing via other usb cables and through bluetooth so connection isnt a problem. Also my firewalls/antivirus disabled- still wont work