Hi guys!
I had to send my phone away for repairs due to an unusual boot disorder. Phone has now come back and its all sorted except now my phone refuses to connect to Orange (it used to).
Tested the phone with a O2 chip and suprisingly enough it works, tried with a T Mobile chip, doesn't work. So my conclusion is that phone has been locked. They did mention on the letter stating repairs completed, that they installed the newest "O2" software to resolve any known issues.
I just wanted to find out if there was a way to unlock the phone?
Tried the Polaris Sim Unlocker...It stating phone is unlocked...why is it not working..grr!!
Related
Hi guys,
using this device for a couple of month now without problems
today when I was driving I guess I pressed something wrong 'cause the phone network settings popped and I accidentally chose the wrong provider and now the phone says there is NO SIM!!!! ahhh
Tried shutting it down, restarting it, taking battery & sim out, resetting the phone for yesterdays settings, resetting it to manufacture settings and nothing helped still a message saying NO SIM
so.......... I got to options either the sim went dead in the middle of the day 'cause I told it to use a different provider then mine or the device is a goner.............
tried installing an old sim (not 3.5G) and it still said NO SIM
what say u ?
oh and pls help me
thanks
have you warranty for your phone? looks like you have hardware failed.
well I think the device is in warranty (two and a half month old) the problem is that it was a prize in a competition in the grand nation of america and we are far away from there.....
could it be malfunctioning in the software ?
I am upgrading the rom now maybe it will reslove itself
well updating the Rom to the latest with WM 6.1 didnt solve my problem
is there anyone here who has a similar problem with this or any of HTC devices (Lost the ability to recognise SIM cards) ??????
I've seen a few posts on this forum, complaining on a SIM troubles. If i remember correctly, the reason has been a bad SIM holder socket or something similar. Try looking for those forum threads for more info.
Anyway, the first thing i would probably try is carefully cleaning the SIM socket contacts as well as the actual SIM card contacts with alcohol or something, just to make sure it isn't just a bad contact.
I have been there. My device has been repaired twice and works fine now. The last repair concerned the socket indeed. Maybe that's your problem as well, so check:
- does your SIM work in another mobile?
- does another SIM work in your TC?
- did you clean, reseat your SIM card, try a few times!?
Good luck!
I've polaris too and i've already replaced the sim socket, which malfunctioned..2 weeks after replacement weird things started to happen. I would loose coverage while having a conversation in a place, where all bars are full. Then, after restarting the phone it would show that no sim is inserted AND here's the funny part, after the next restart, the device would return to normal. I could make calls for another day and then it goes again..Right now a week has gone by while i'm restarting my phone every day. The problem is, that right now i need to restart my phone 3-5 times for it to start working normally again (without saying that no sim is inserted).
I can't work out why would this be happening, because if it would be a bad socket, i couldn't use it again after restart, but i CAN.
Can anyone give me advice? Maybe there's a virus from which you can't recover just by flashing the rom
I had the same issue! Therefore I had the phone 3 times in repair under warranty and the issue wasn't rapaired until the third time! All together the phone was in repair over more than 2 months!
I'm pissed off on this lousy service at HTC!
I'm hoping for you not to have such a misfortune then I...
I had the same problem after dismantling.
For me it was that the SIM cable that is going to the motherboard was way to inward. I just withdraw it a bit and that did the trick.
try to install new radio..
if still doesn't works, maybe ur htc hardware problem
I agree with wakhairul2,
if it's not the Radio Rom (GSM depends from it) so it's the hardware!
if it's the second, this is common, Simcard Holder Flex for the Touch Cruise fails easily! but it's also very easy to find a cheap spare..
Anyway, if you have warranty and is less costly then go there..
Else, for a new Simholder hardware check the ebay, Click here to view
You can find for lower than 15 Euros.
Good luck
Hi Al,
I have just got a new Onmia 7 16GB unbranded and I am trying to connect to my Parrot MiniKit Slim ver 1.31. My phone sees the device and I can enter the 4 digit code to make the pairing. However, thats where it ends. The headset will give the prompt that the pairing was successful and it shows as "connected" (sometimes) on the phone but nothing happens and there is no proper connection. Any ideas on what to do?
Did you try restarting the phone? Make sure the kit isnt connected to any other phone.
I did, I even reset the phone and also installed the latest firmware on the Parrot device. I called Samsung in England yesterday and they said to bring it to their service centre in Carphone Warehouse at Forrestside Belfast for software upgrade so I am not sure what this is about. I had checked the phone and after Nodo I am on JK1 and both bluetooth s/w and h/w is 0.0.1. I know also the MiniKit Slim is working becasue it connects to my computer and other phones fine. I had a 8GB Omnia and it worked with no problems and I have just gotten the 16GB version.
I am wondering if I should change to a different version of samifirmware, what do you think?
Quick update, a new firmware version was installed; different from JK1 but it made no difference. Phone now being sent back to Samsung UK for repair.
Dunno if your problem is solved yet, but this seems to be a problem that more peeps have.
Samsung should resolve this btw. But you can give them the info:"
If you replace the capacitor cca. 50 units, this should resolve the problem. (at least it did for a couple of bluetoothproblems we had)
Samsung Hungary provided that information
Just as it happens I have just got my phone back from a compant called Regenersis in England. They replaced the board. How I know that is the fact that they sent it back to me a week ago but it had only 8 meg memory (my phoen had 16). I sent it back to them and I had to wait a few days for them to get in new 16 GB boards. Got it yesterday and all is now well; bluetooth now fully functioning. So for those of you in UK get on to Samsung!!
Wondering if anyone here has experience dealing with LG support for repairs, I've had a problem I've been trying to get fixed for around 2 months, and not sure how to proceed.
My problem was every couple weeks my phone would nag me about not having a SIM card inserted, and take like 10 reboots before it would detect the SIM card.
I sent my phone to LG in the mail, because Google referred me to them as it being not something Google can help with, but because it was under manuf. warranty period LG should repair/replace it.
When I got my phone back from LG, it seemed to have some kind of bad flash of dev. firmware on it because everything in About Phone seems "wrong", and the picture is only drawing in the center of the screen, like it's drawing at the wrong resolution or something. (I mean, the phone model says "AOSP on GalaxyNexus" phones coming from Google aren't running AOSP, and why it says it's a GalaxyNexus, I have no clue because I sent my LG phone to LG, not to Samsung)
Also, they didn't return my SIM card tray, so I can't even put my SIM card back into it.
My IMEI / Kernel Version / Baseband / etc., almost everything in about phone is set to "Unknown", except for the serial number, which is "aaaaaaaaaaaaaa" (I might have the amount of a's wrong, but it's all a's). My Android version is set to "Pie Key Lime" (not the speculated name of KeyLimePie, but Pie Key Lime) and I cannot install ANYTHING from the Play Store, because it says the version of Android on my device is incompatible.
I've tried getting ahold of LG again several times, they've said they'll send me my SIM card tray, and that I should have it in 2 days, on three different occasions, I waited a week between calling them back each time but I've never got my SIM card tray back.
The fourth time I've tried getting in touch with them, which was today, they have no record of my support ticket, and cannot give me any further support because "aaaaaaa..." is not a valid serial number of a product they sell. Any suggestions about what I should do?
I sent them a phone with a minor annoyance, and got back something completely unusable.
I'd immediately call and ask for someone in charge. And i wouldn't end the call until they agree to overnight me a working and complete phone.
If what you describe is true, no offense, then that is really messed up. You should keep calling them and insist as much as you can. If you have to escalate it further than have it done and also contact Google about it. I think they are still obligated to help you. No one should take that kind of ****.
Sent from my Nexus 5 using Tapatalk
What the hell. They dont know which firmware have to be flashed? Those idiots. Tell them to flash the "USER" firmware to your phone and not the "FACTORY" firmware which is not for costumers.
Had a several hour long phone call with an LG supervisor today, basically she told me "that's completely crazy, I don't know how you got a phone back so completely broken, I don't know what to do because I've never had such a weird support claim, send the phone you got back from the repair center in your phones original box, so we can check if the stuff in About Phone really doesn't match what's on the box, and we'll get ahold of you again once a repair technician looks at it"
So, thanks everyone for the suggestions of "nag the supervisor into submission", hopefully I get back a phone that works instead of a phone call in a week saying "yup, this phone you sent us is broken, you want us to send it back or throw it in the garbage?"
Hi guys,
I've been a lurker on XDA for quite some time, and I just want to say, I absolutely love you guys. You're all very helpful and so knowledgeable. I can finally say I have an issue, I'm hoping is a software issue only, that I need help with.
Last week I was running Stock Rom Lollipop 5.0.1 on my Google Nexus 5 and now I cannot get a GSM signal AT ALL. No Calls, No SMS, and No Data. The same SIM card can work just fine on my unlocked Nokia Lumia 635. I am long past my RMA. What can I do to try getting the GSM to work and TURN ON MY GSM RADIO? I'm sure if the radio turns on, everything else should work as well.
Brief History: Phone has been dropped on cement before and got Screen replaced. My internal speaker got loose and I just got it readjusted by a nice technician near where I live. I've survived with this phone from Day 1 until now with some cosmetic wear-and-tear, but it was only from last week before I left work, AFTER I UNPLUGGED MY PHONE FROM THE WALL SOCKET that the GSM signal just dropped.... permanently. And what I mean by this is, the "radio" is off permanently (I cannot turn it on even with the option in *#*#INFO#*#* with SIM card inserted) even after reboot, airplane mode on/off, and APN setup (which can never be saved and hangs when selecting automatically 'detecting'). Note: The Phone can charge just fine and connect to the computer perfectly fine as well (in case you guys think it may be related to the microUSB port assembly). I have been taking out my SIM frequently, so I'm still not 100% sure if it is or is not my SIM Card Reader pins that have an issue.
I have fastbooted several factory images on this device many times from the Google factory images repository, mainly going back and forth between 4.4.4 and 5.0.1 which I believe are the best releases so far IMO. Even after installing the factory roms on this phone, (no root) I still get no signal no matter what I do. When I remove my sim card tray from the phone, I get "No SIM Card". When I put it back in, I get that message going away, which gives me the impression the SIM card reader is fine. My technician took a look at the entire phone hardware and said he didn't find ANYTHING strange. He tried using a known working back-cover with antennas to debug the issue but that didn't help. I don't remember what he said about the sim card reader, but I think that was also fine (will double check next week). When I got the phone back from the tech, he just told me that there are no "hardware" issues he knows of, and so this must be "software".
Any leads you can give me? I'm pretty tech savvy, and do understand things like partitions, fastboot, adb, etc, so any solution, even abstract, I'm willing to try. Google reps were pretty clueless on helping me out here, so I'm looking for some support, please!
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
hisaam-san said:
I've also heard that this issue is not uncommon on Nexus 5. Is this true? How many users have been having this issue? I thought Nexus 5 should have been built great to last a long time... guess I was wrong.
Click to expand...
Click to collapse
Same situation on my Nexus 5 that started a few days ago. Thought it had something to do with the 5.1 Lollipop update and saw some users were having similar problems. Tried flashing different radios/basebands/roms/kernels to no avail. Currently running 5.0.1
Hoping it is not a hardware problem, going to take it to a local technician today. Also beyond warranty. Everything else works fine. Has always been in a hard case but dropped a couple of times with no prior issues. Any insight?
5.1 is the best software. If it's not hardware all I can suggest is a full factory reset. My SD card was not acessable and pple said try this and that command. No luck. Did a factory reset and got the SD back Oh and screen shots which had gone as well.
Sent from my Nexus 5
Hi guys,
So the other day, phone was working fine. All of a sudden, it comes up saying 'No SIM Found'. The phone is pristine, have never dropped it, not a scratch on it. Have had the SIM replaced, no dice, works fine in my Note 4 though... Also tried the whole 'jam a little bit of cardboard in' caper, in case the SIM wasn't making contact with connectors. Have flashed stock firmware on that too, nothing...
I've read a little on region locking and the like but it doesn't seem to be the case - though I'd love to hear if anyone has a potential fix associated with this so I can try it.
Anyway, long story short, has anyone come across this and has anyone fixed it? I took it to Samsung and they say that they have to replace the mainboard of the phone...
Thanks in advance guys.
Anyone?
SIMs can suddenly fail. Have you tried getting a new one?
Sent from my SM-T710 using Tapatalk
Try installing a custom rom. Your only option left without sending it to samsung
Did you found any solution to this?
Hi,
I am wondering if there ever was resolution to this issue. I am running into same exact problem and tried most of general items, except re/soldering the sim reader again
I took it to authorised Samsung repair shop in Croatia for sim reader replacement, and they replaced whole motherboard in factory warranty, even thou I told them I bought the phone over ads and have no warranty.