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Dont Buy In Expansys Much Bad Support!!!!!!!!

Dont Buy In Expansys Much Bad Support!!!!!!!!

why? Please expand and tell us your experience....

dontbuyexpansys said:
Dont Buy In Expansys Much Bad Support!!!!!!!!
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Odd?
I have bought a number of items from them and had no problems?
Hard to comment when you dont expand (pardon the pun) on your experience

I too have purchased from them and find them very helpful.
When i asked if the phone could be delivered to my work address if it was early or home address if it was late, it unexpectedly did come to my work address!
Very happy!

Expansys technical support
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process. Very few "voluntary" support staff respond to enquiries on their forum and it takes a long time for the answer to really help you. But from what I read here HTC is not much better otherwise we would not need the help of all you guys.

wovens said:
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process.
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Unfortunately they are "learning" the wrong way, i.e. in favour of profit over users. MWg support is a prime example - when they first launched their own products under the Ubiquio brand there was regular dialogue on the forums between customers, the Expansys/Ubiquio product managers, and even the TFW engineers, as well as actively developed firmware. Since the move to MWg, that's pretty much all dried up, and the whole of eXpansys' official forum support is done by one, very busy, employee (in addition to a few volunteer helpers who answer general questions).
On the other hand, that's still a lot more than you get from most other on-line retailers.

I use eXpansys sometimes for small purchases. Never had a problem.
It seems though from various things I've heard they are very good when everything is going right. When something goes wrong however....oh dear!

Just some random person with a grudge trying to take down a company. Woooohooooo! You fail!

I have purchased several items from them with no problems - they bent over backwards to get my diamond to me before i went on hols

Not the best
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...

jolley_small said:
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...
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You never get response from them, thats my experience too.
You get less information how things will get handled when you deal with Expansys.
Good or bad, have seen other companies who take customer care serious.
Thats the point.
My first order went perfect from them, my next one was not what i did order. then the **** begins.

stay away from fastgsm.com

I paid my $20 via paypal. Their automated system happily accepted my payment then promply complained that my (paypal verified) email had not been verified and that I should follow instructions in the email they had sent.
I never received any such email. Not in regular, junk, spamassassin folders. This is my 100% reliable email address that never loses an email. I promply filed a complaint with paypal. Next day their response was that I did not respond to the email (that I never got) so they activated it manually but I have already lost confidence and want my money back. So far they have refused to offer me a refund so I am continuing to fight it on paypal.
My advice is to stay away!

Hi,
1. we do use Google Premium (Paid) services to send out the emails. It is most reliable service in the market.
2. You can any time ask for verification via separate email.
3. We never refuse to make refund if credit not used
Your situation mostly happens when you use stolen PayPal and can not control PayPal primary email. Or maybe you are competitor who try to damage reputation - you have 2 posts only so you do not have any reputation.
Mike
FastGSM

when I tried to connect my phone and unlock it, I get the error
that my account does not have enough credit even though I have paid for it
already . Please help.

thats just harsh thanks for the tip ill b sure to stay away

i'll also wait for a day, if they don't reply, I'll raise a PayPal claim too.

I like the competitor trying to damage reputation assumption. Real professional.
Sent from my Nexus One using XDA App

i have the same problem..
I habe write a email to fastgsm but ntohing comes back..
now i muss complain my paypal acc too.
sorry.. i'm german.. my english is terrible..

Um.. just curious - isn't that something that can be done by yourself without having to contact a site like this?
Not bashing the site or anything but was just curious.

avgjoegeek said:
Um.. just curious - isn't that something that can be done by yourself without having to contact a site like this?
Not bashing the site or anything but was just curious.
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i dunno but its funny the CS guy pwned op in 2nd post

FastGSM said:
Hi,
1. we do use Google Premium (Paid) services to send out the emails. It is most reliable service in the market.
2. You can any time ask for verification via separate email.
3. We never refuse to make refund if credit not used
Your situation mostly happens when you use stolen PayPal and can not control PayPal primary email. Or maybe you are competitor who try to damage reputation - you have 2 posts only so you do not have any reputation.
Mike
FastGSM
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Awesome English dude, you Chinese?
Sent from God, who uses OMGB-5.

Hello, FastGSM crew is 100% trustable. They make unique solutions on the market (many many world firsts) and for many models only they can unlock them (specially usa/canada and latin/central america models). They helped to a lot of users there to unlock their phones including me - Me personally did unlocked around 25 phones with them.

Smokeey said:
Awesome English dude, you Chinese?
Sent from God, who uses OMGB-5.
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guess so.. Wah Wai Electronics or something similar is their paypal name.

To unlock your phone, call your provider customer service and say politely "I would like to have my phone unlocked. Can you please provide me the code?" and viola - you have your code in the mail in about 3-7 days. Even if you are on the contract, they will get it to you in anyway. Use google people.
PS: I unlocked my Nokia while being on the contract, on the 5th month

FastGSM said:
you have 2 posts only so you do not have any reputation.
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From someone who's got 1 post

Beware! fastgsm scam!
They suspended my account immediately after I purchase $20 credit. It’s been almost a week and multiple attempt to contact them and all I got is automated reply.

[Q] Would you invest on somthing like this ?

Hi all,
1st of all, i got to say, nice forum you got here.
now, i like to share somthing i have noticed by one of the other forum online...
i have seen one auction on ebay that let me think to risk my money. and the auction is :
MOD EDIT: NO EBAY LINKS ALLOWED
now, my question for you guys, whould you try to take a risk on somthing like that, or just to leave it alone and to look for other investments...
this auction is look atractive for me because of it's price. - if this game is, let's say "nice", not good, perfect, or somthing around, but "nice", for 5000$ and production costs (around 10000$) and total of 15,000$ i need only let's say 28,000 sales of the game for 0.99$ to get my money back after all commitions.
so it's sounds like a low risk inventment.
the only thing i'm scared of, is this guy has no feedback.
what do you say ?
worth the risk ?
how can i know it's not a scam ???

Well, trying not to be too cynical about all of this, the ebay ad is from someone in Israel, you've suggested you're from Israel, so why not contact the seller, it should be easy for you in particular to do that I would imagine, and find out how much of a scam it really is.
Massive scam I would imagine.
The sort of thing someone creates, then joins forums all over the interweb making random posts on the end of old threads to make it appear that they're not a new member, then posting a link to the ad hoping someone will be stupid enough to make a bid.
It's amazing what you find when you google "Hi all, 1st of all, i got to say, nice forum you got here"

lol
scam it's not, but try to make a living... lol

analyst303 said:
lol
scam it's not, but try to make a living... lol
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So the ebay ad is indeed yours?
Lets see, on one forum you claim to be from Brooklyn NY, on here you've suggested you're in Israel (same location as the ebay seller), and on another forum you've been permanently banned.
Um, no, i would not invest.

still i need to advertise it no ?
if people will know it's me so what's the point ?

analyst303 said:
still i need to advertise it no ?
if people will know it's me so what's the point ?
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through deception? by claiming the ebay ad isn't you? no of course not.
the ad is for an "idea"
that could be "i've got an idea for a flying toasters vertical shooter game, there you go, you've been given my idea, thanks for the $5000"

I wouldn't call it a scam since it says "idea", but you're right could be anything between a paragraph of text and a pretty handdrawn sketch on a Burger King napkin...

snorfonius said:
I wouldn't call it a scam since it says "idea", but you're right could be anything between a paragraph of text and a pretty handdrawn sketch on a Burger King napkin...
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The scam is the claim that he "found" the ad on ebay when he is actually the seller.
Dodgy as a 9 bob note.

Thread reported.

Scam or Not?

Did anyone else get this message. I'm apprehensive to replying as I feel it may be a scam....
It was in my PM box......
[email protected] said:
Hello Purple Drama Llama,
I am a representative of RearthUSA. We are a recently launched company in the U.S., and we are seeking consumer responses to our products so that we can revise them in order to better suit your preferences. We are currently trying to improve our Season 1 Nexus S Case. As you are a highly respected member among the XDA Developers Forum Community, we would like to mail you a case free of charge so that you can test and use our product in order for us to gain some valuable consumer feedback. You may choose any color you want from the following list on our site - http://rearthusa.com/products-page/ringke-gadget-cover/nexus-s/.
We would highly appreciate your comments, concerns, and suggestions in regard to our Nexus S case. If you enjoy our product and feel that it is something worth sharing with other members of the community or that they might benefit from its use, then we would truly appreciate you taking the time to post a review on the forum so that other members have the opportunity to view it and deliver their feedback as well. Provided is a link to another Feedback Program we offered for the Evo 4G - http://www.evo4gforum.net/htc-evo-4g-accessories/ringke-case-from-rearth-usa/.
If you are interested in assisting us to develop a top-quality product then please feel free to respond to me via email at - [email protected] Once you have confirmed with me your color choice and provided your shipping address, we will ship the case out to you immediately. Thank you very much for all of your time and consideration of this message. We look forward to hearing from you.
Best Regards,
Blake Trasker | RearthUSA R&D
RearthUSA.com
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seems too shady. i wouldnt give my address out like that
report it to a moderator and they'll do the appropriate actions to the user

It is a legit company and all. I bought my keyboard cover for the macbook from them on ebay and they have some video reviews of it on youtube. A lot of user reviews (who got it for free), so I'm not surprised that they are giving it away to get a review in return.
Ask him for a phone number or refer him to the user who recently made a video of the Casemate Pop case in the accessory section.

DKYang said:
It is a legit company and all. I bought my keyboard cover for the macbook from them on ebay and they have some video reviews of it on youtube. A lot of user reviews (who got it for free), so I'm not surprised that they are giving it away to get a review in return.
Ask him for a phone number or refer him to the user who recently made a video of the Casemate Pop case in the accessory section.
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I know its a legit company, I was just concerned because they had 0 feedback from the forum and it I have never purchased anything from them as well as it being a PM here and not something more professional like an e-mail. Oh well. I'd like to get a free case, I may do it.

Purple Drama Llama said:
I know its a legit company, I was just concerned because they had 0 feedback from the forum and it I have never purchased anything from them as well as it being a PM here and not something more professional like an e-mail. Oh well. I'd like to get a free case, I may do it.
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How do you expect them to email you when you don't allow it via your profile?
Even with 0 feedback, they have to start somewhere. If you don't want to give them your address, then try to get a temporary PO Box, business address, or something similar. It can't really be a scam if you're only going to give them your name and address (well, none that I have heard of yet using just those two information).

DKYang said:
How do you expect them to email you when you don't allow it via your profile?
Even with 0 feedback, they have to start somewhere. If you don't want to give them your address, then try to get a temporary PO Box, business address, or something similar. It can't really be a scam if you're only going to give them your name and address (well, none that I have heard of yet using just those two information).
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That seems way too much work just to get a free case.
And you seem pretty open to a stranger asking for your name and address. Sorry but this is the internet, gotta be cautious.
If you really need a case, I'd recommend the Case-Mate Pop case. There's a coupon in the Pop thread that reduces it to $27

I think there's a marketplace they can post in instead off spamming forum members.
Sent from my Nexus S using Tapatalk

zephiK said:
That seems way too much work just to get a free case.
And you seem pretty open to a stranger asking for your name and address. Sorry but this is the internet, gotta be cautious.
If you really need a case, I'd recommend the Case-Mate Pop case. There's a coupon in the Pop thread that reduces it to $27
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How'd you get that idea? If you work somewhere you could use that address. Oh and I know it's the internet, what do you think I'm using right now? Also, what's too much work? Registering on a forum? Copy/pasting the letter and edit the name? Is it so rare for a company to have a rep register on a forum?
Anyways, I agree that it seems shady and all, but a quick Google search led me to this xda member receiving the product. Of course, he's the only one so far that I can find via quick search.
http://forum.xda-developers.com/showthread.php?t=914272
And then Rearth's official blog posted that review along with other user reviews plus the link to the review (most to AndroidForums):
http://rearthusa.com/blog/?cat=120
You could just give them a call and ask for Blake.
http://www.bbb.org/north-east-louis...ing-services/rearth-usa-in-monroe-la-90004664
It's the OP's choice anyways, you can send him my way if you don't want to do it. I'm kind of interested on how good this case is after looking at some reviews of the Evo version.

DKYang said:
How'd you get that idea? If you work somewhere you could use that address. Oh and I know it's the internet, what do you think I'm using right now? Also, what's too much work? Registering on a forum? Copy/pasting the letter and edit the name? Is it so rare for a company to have a rep register on a forum?
Anyways, I agree that it seems shady and all, but a quick Google search led me to this xda member receiving the product. Of course, he's the only one so far that I can find via quick search.
http://forum.xda-developers.com/showthread.php?t=914272
And then Rearth's official blog posted that review along with other user reviews plus the link to the review (most to AndroidForums):
http://rearthusa.com/blog/?cat=120
You could just give them a call and ask for Blake.
http://www.bbb.org/north-east-louis...ing-services/rearth-usa-in-monroe-la-90004664
It's the OP's choice anyways, you can send him my way if you don't want to do it. I'm kind of interested on how good this case is after looking at some reviews of the Evo version.
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If i worked for a company, I wouldn't be suspicious by mass emailing users of a forum telling them to send me their addresses. It's just not very trustworthy.
It's the internet, people can pose as other people. Again, this is just for a free case, you shouldn't have to go through a WHOLE hassle process just to verify something. They could just went to the market place or the general forum and make a general post in regards for people to test out their product.
Approaching users of a forum via Private Message is not a good practice. It's suspicious. Especially when they never made any posts or contributed to XDA. They have no recognition around this community.
I could easily make a spoof account and say im a representative from Case-Mate and that I want you to test a upcoming case that we haven't announced. I want you to test our Case-Mate Barely There case before we announce it.
Would you easily just give someone your address? It could be a friend of yours who simply hates you and wants your address. It's not a smart idea to be so free to give your address away.
Ordering something online? Yeah. If they're a massive corporation and its something I can trust, I have no fear of giving my address away. To a stranger? not happening.

zephiK said:
If i worked for a company, I wouldn't be suspicious by mass emailing users of a forum telling them to send me their addresses. It's just not very trustworthy.
It's the internet, people can pose as other people. Again, this is just for a free case, you shouldn't have to go through a WHOLE hassle process just to verify something. They could just went to the market place or the general forum and make a general post in regards for people to test out their product.
Approaching users of a forum via Private Message is not a good practice. It's suspicious. Especially when they never made any posts or contributed to XDA. They have no recognition around this community.
I could easily make a spoof account and say im a representative from Case-Mate and that I want you to test a upcoming case that we haven't announced. I want you to test our Case-Mate Barely There case before we announce it.
Would you easily just give someone your address? It could be a friend of yours who simply hates you and wants your address. It's not a smart idea to be so free to give your address away.
Ordering something online? Yeah. If they're a massive corporation and its something I can trust, I have no fear of giving my address away. To a stranger? not happening.
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I understand why it seems shady, didn't I say that in my previous post? *Looks back* Why yes I did. So no need to waste your time to explain it. Geez.
Anyways, I provided information for the OP to go by. So that's that. It's his choice to make anyways. If you consider a quick 2 minute search such a hassle, then okay whatever, that's just you.

In reply to the suspiciousness regarding the method of contact. I apologize if it made anyone feel uncomfortable. Additionally, I didn't mass spam anyone. I sought through the entire forum and selected around 10 individuals who I felt would contribute a worthy review to the community. I could post my own review of the product but that doesn't carry as much credit does it?
Again, I apologize for this chosen method of contact. However, you won't have to worry about that method anymore in the future. We are setting up our official review request option on our new Website, and we will allow users (such as yourselves) to come and request to review one of our products if you like. But of course, we will only select a number of reviewers per week and will include only those individuals we feel will truly post a worth while review for others to view.
And I assure you all that I will be contributing much more to this community from here on out.

Well, we will see if its a scam, If he wanted my address he can easily look that up on the web. (note sarcasm)

doesn't sound like a scam, just a company trying to get xda publicity for their product by sending out a few free ones. op has over 2k messages to his name, so has some reputation here. you should actually be kinda honoured. if in doubt, set up a new email address and contact them asking for a phone #.
it's called marketing and all that jazz

MarkusPO said:
doesn't sound like a scam, just a company trying to get xda publicity for their product by sending out a few free ones. op has over 2k messages to his name, so has some reputation here. you should actually be kinda honoured. if in doubt, set up a new email address and contact them asking for a phone #.
it's called marketing and all that jazz
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yea, not too worried at all
i just gotta get my Nexus S soon. enroute, here Tuesday
(had a t-mo NS, now the white AT&T NS)

Probably not a scam. I bought their case and love it. Great service as well. Consider yourself lucky to have the opportunity to receive a case in exchange for a review.
Sent from my Nexus S using XDA App

peeturr said:
Probably not a scam. I bought their case and love it. Great service as well. Consider yourself lucky to have the opportunity to receive a case in exchange for a review.
Sent from my Nexus S using XDA App
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Yes I'm pretty excited. New phone and a free case, sounds good to me. I'll also do a case mate pop case and incipio feather review.

[Q] Received an email from stuff.tv saying i won a Galaxy Note [FAKE? or won?]]

I entered in the contest on stuff.tv site for about 4 months ago and about 30 min ago i received the following email:
Dear all, Congratulations!
You have been selected as the winners of the Samsung Galaxy Note competition you entered here: http://advent.stuff.tv/
Apologies for the blind cc but there are 5 winners. If you can send me your postal address I will get the Galaxy Note handsets ordered and sent out to you.
My details are below if you need to get in touch to make sure this is not spam.
Regards and congratulations again.
Liam Maguire
LIAM MAGUIRE | DIGITAL PROJECT MANAGER | HAYMARKET CREATIVE SOLUTIONS
020 8267 5732
[email protected]
cid:3393922403_561398 cid:3393922403_578850
Haymarket Media Group, Teddington Studios, Broom Rd, Teddington, Middlesex, TW11 9BE, UK
This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender by replying to this e-mail. Replies to this email may be monitored by the Haymarket Group for operational or business reasons. Whilst every endeavour is taken to ensure that e-mails are free from viruses, no liability can be accepted and the recipient is requested to use their own virus checking software. www.haymarket.com Haymarket Media Group Limited Registered in England no. 267189 Registered Office: 174 Hammersmith Road, London W6 7JP
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The sender email is:
Liam Maguire <[email protected]>
Is this fake? Or i really won?

If you entered a contest I would say it's a possibility it's legit. If you did not enter anything, it is definitely a scam.
But...did you read the terms and conditions?
3. Open to residents of UK, France, Germany, Spain, China, Singapore, Indonesia and Australia aged 18 or over.

lowandbehold said:
If you entered a contest I would say it's a possibility it's legit. If you did not enter anything, it is definitely a scam.
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The pro against this is that i did entered the contest
And this guy is for real because in the company site his contact is:
Content Syndication
Liam Maguire, Creative Sales
Email | Tel +44 (0) 20 8267 5732
Could anyone confirm me this?

Looks legit to me...
http://www.192.com/business/tedding...comp/?sk=f46a9ab9-af0f-40ac-a5ad-13d56a21368c
And the website matches the email address too. I'd say congratulations are in order. If you're still unsure, forward the email to me and I'll claim it
Let us know if it does prove to be real, but if it's not then it's a scam I'd fall for!

Archer said:
Looks legit to me...
http://www.192.com/business/tedding...comp/?sk=f46a9ab9-af0f-40ac-a5ad-13d56a21368c
I'd say congratulations are in order. If you're still unsure, forward the email to me and I'll claim it
Let us know if it does prove to be real, but if it's not then it's a scam I'd fall for!
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Finally won something!
I sent already my full address ehehe!
Seems legit since the company really exists!
And i was thinking to buy a Note and i will get one for free!

zylor said:
Finally won something!
I sent already my full address ehehe!
Seems legit since the company really exists!
And i was thinking to buy a Note and i will get one for free!
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3. Open to residents of UK, France, Germany, Spain, China, Singapore, Indonesia and Australia aged 18 or over.
I hope you live in one of those countries..if not you may have f***ed yourself. Could have used a middle man.

lowandbehold said:
3. Open to residents of UK, France, Germany, Spain, China, Singapore, Indonesia and Australia aged 18 or over.
I hope you live in one of those countries..if not you may have f***ed yourself. Could have used a middle man.
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Will give my cousin address in France!

zylor said:
Will give my cousin address in France!
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But you said you already sent them your address. If that is the case you might be SOL. They will look for any reason not to send you the $700 prize, because technically if you aren't a resident of those countries you weren't supposed to enter. I do hope you get your phone though. Congratulations and good luck to you!

lowandbehold said:
But you said you already sent them your address. If that is the case you might be SOL. They will look for any reason not to send you the $700 prize, because technically if you aren't a resident of those countries you weren't supposed to enter. I do hope you get your phone though. Congratulations and good luck to you!
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I sent an email asking that... hope the answer is positive!
WISH ME LUCK GUYS!

Haymarket are a legit company I get some magazine subscriptions from them.
Congratulations on the prize nice little phone to win.
Sent from my GT-I9100 using Tapatalk

Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A

Awesome news! The company feedback was positive. i will receive the phone in two weeks in Portugal
Sent from my GT-I9100 using xda premium