It doesn't matter what kind or strength of signal I have (top reception on 3G or H), I can't make video calls - I just get told the phone can't make the call (and I'm calling a phone that can receive video calls and has the same reception too). I'm on T-Mobile UK - any ideas if I have a faulty phone or there's some other issue I haven't thought of? Cheers!
have you asked t-mobile to activate video calling on your account?
Log into the my t-mobile website and check your activations in the 'review plan and allowances' link.
Once you're in there, make sure that video calling is ticked under 'additional services'
Mine wasn't by default. being that hardly anyone uses it in the uk, they don't seem to activate it automatically anymore.
Related
I started to notice that I wasn't receiving a bunch of calls or texts on my Nexus 5 for a while, and then I was able to figure out that when I'm connected to LTE, my phone won't receive any calls, it just goes straight to voicemail and I never get a notification of a missed call on my phone. Also texts will be delayed until I'm not on LTE. When I turn LTE off and 3G on only, it works just fine. I'm with T-Mobile, but Sprint users have reported the problem as well. Does anybody else have that issue or have you heard of that issue? Is there any type of fix?
There's a link to google's productforums where a bunch of people are having the same problem when connected to LTE. but I can't post the link because I don't have 10 posts yet, lol. The title is Nexus 5 sometimes doesn't ring when people are calling it.
I'm wondering if it's not a more widespread issue but most people just don't realize they aren't missing any calls because they don't have any missed call icons or anything.
This usually occurs when you are on LTE only so I am guessing the issue is that its not switching to HSPA properly. I assume your device when its not on 3g only is set to use all networks. Hopefully this gets resolved for you.
if your phone is on lte only, you can not recieve phone calls or texts, it needs to be set on lte/gsm as phonecalls go gsm and not lte.
Hey everyone,
I just picked up a new Z3 Unlocked with Dual sim mode and was having a very weird issue. I can make calls when the wifi is on, however, I do not receive incoming calls. It will ring twice and go to VM. Has anyone experienced this or know of way to fix it??
I've set the APN setting and everything works fine. I get LTE with AT&T and I have no issues except the issue with incoming calls on wifi.
Thanks guys.
Fredster 6.0 said:
Hey everyone,
I just picked up a new Z3 Unlocked with Dual sim mode and was having a very weird issue. I can make calls when the wifi is on, however, I do not receive incoming calls. It will ring twice and go to VM. Has anyone experienced this or know of way to fix it??
I've set the APN setting and everything works fine. I get LTE with AT&T and I have no issues except the issue with incoming calls on wifi.
Thanks guys.
Click to expand...
Click to collapse
I don't think you actually have wifi calling, as far as I know only tmo has a Z3 capable of wifi calling and its enabled by them and not Sony. I'm not sure if AT&T has even rolled out wifi calling on any phones yet, they've only stated their iPhones would get it sometime in 2015. Not sure how to solve your issue, but it can't be wifi calling.
hanano17 said:
I don't think you actually have wifi calling, as far as I know only tmo has a Z3 capable of wifi calling and its enabled by them and not Sony. I'm not sure if AT&T has even rolled out wifi calling on any phones yet, they've only stated their iPhones would get it sometime in 2015. Not sure how to solve your issue, but it can't be wifi calling.
Click to expand...
Click to collapse
Thanks hanano17
Im not sure what it is exactly. It seems as if it wont switch between wifi and the network to receive calls. I cant turn on my wifi at home because ill miss calls.
Anyone have any other suggestions?
Fredster 6.0 said:
Anyone have any other suggestions?
Click to expand...
Click to collapse
The more detail you can provide about what you are attempting to do, what works and what does not, and the settings/state of your phone, the better.
Dumb question first: Are you sure you are on AT&T, not T-Mobile?
Also, is your Z3 T-Mobile branded by any chance? (You might then want to flash debranded Sony firmware... see the Android Development forum).
Do you have cellular coverage in your area? If you turn WiFi off (and be sure Airplane mode is off also!), are you able to send/receive any calls at all? Can you call voicemail? (Note that calling and receiving call is not dependent on data settings, such as APN).
Do you have another SIM nearby that you can try? (e.g. your SO's...)
Are you sure you have not configured your phone for SIP (VoIP)? Go to Settings -> Call Settings -> Internet Call Settings -> Use Internet calling -- make sure that it says Only to SIP address. (Internet calling is great -- I forward calls to my VOIPo number when unavailable/unanswered, where I can also "spoof" my outgoing number to match my cell phone number, receive my voice mails as email attachments, make calls from my computer, etc... but that's probably a couple of steps ahead).
Hlorri said:
The more detail you can provide about what you are attempting to do, what works and what does not, and the settings/state of your phone, the better.
Dumb question first: Are you sure you are on AT&T, not T-Mobile?
Also, is your Z3 T-Mobile branded by any chance? (You might then want to flash debranded Sony firmware... see the Android Development forum).
Do you have cellular coverage in your area? If you turn WiFi off (and be sure Airplane mode is off also!), are you able to send/receive any calls at all? Can you call voicemail? (Note that calling and receiving call is not dependent on data settings, such as APN).
Do you have another SIM nearby that you can try? (e.g. your SO's...)
Are you sure you have not configured your phone for SIP (VoIP)? Go to Settings -> Call Settings -> Internet Call Settings -> Use Internet calling -- make sure that it says Only to SIP address. (Internet calling is great -- I forward calls to my VOIPo number when unavailable/unanswered, where I can also "spoof" my outgoing number to match my cell phone number, receive my voice mails as email attachments, make calls from my computer, etc... but that's probably a couple of steps ahead).
Click to expand...
Click to collapse
whats your VOIP service If you dont mind me asking?
daraj said:
whats your VOIP service If you dont mind me asking?
Click to expand...
Click to collapse
VOIPo.
I also use PhonePower for my "landline". We have a couple of SIP phones at home, and when going on vacations etc. we simply pick up our "home" calls on our cell phones (using the built-in SIP clients in Android and (gasp) Symbian).
PhonePower is better for international calls (VOIPo has a couple of restrictions, and also does not correctly interpret the "+" prefix in telephone numbers, the way I store them in my phonebook), whereas VOIPo is better as a "transparent" replacement for your cell phone number (if your cell phone is out of coverage, or in airplane mode), in that it can "spoof" the outgoing caller ID to match your cell phone number. (You'll have to verify it first of course).
Have anyone get the Advanced Calling 1.0 to work?? I tried and it said the device isn't supported.
It activated for me, but of course I don't know anyone else with the feature, so I can't really test it. I do wonder if calls are a little clearer when calling a landline since those sound better than the heavily-compressed cellular calls.
The HD calls sound absolutely amazing! Its like you're in the same room with the other person. Works on vzw to vzw calls
rchrdcrg said:
It activated for me, but of course I don't know anyone else with the feature, so I can't really test it. I do wonder if calls are a little clearer when calling a landline since those sound better than the heavily-compressed cellular calls.
Click to expand...
Click to collapse
This feature also allowed you to make a call and use the internet at a same time.
I can make a call and use the internet at the same time on my Moto X 2013 but not on the Note5.
I keep trying to get HD calling activated and it won't work. It says congratulations HD calling is now activated reboot your phone in 5 minutes to enjoy high-definition calling. When I do that and I go back into the advanced calling menu it doesn't give me the options to turn it on or off and takes me back and activation.
I then go into my verizon account and HD calling is not a feature that is able to be added. What am I doing wrong? I have caller ID name deactivated as I understand this feature sometimes won't work with high-definition calling
bash_array said:
I keep trying to get HD calling activated and it won't work. It says congratulations HD calling is now activated reboot your phone in 5 minutes to enjoy high-definition calling. When I do that and I go back into the advanced calling menu it doesn't give me the options to turn it on or off and takes me back and activation.
I then go into my verizon account and HD calling is not a feature that is able to be added. What am I doing wrong? I have caller ID name deactivated as I understand this feature sometimes won't work with high-definition calling
Click to expand...
Click to collapse
I have the same problem. I will call Verizon after work.
Same issue
Alright guys I got it to work. You have to call Verizon, you probably have "Decline HD Voice " on your plan (see attachment). Verizon have you remove Decline HD Voice and add the Advanced Calling 1.0 for you.
My just started working without calling Verizon. It finally removed the decline code and added the advanced calling code by itself.... I dunno
VZ has to activate it on there side.
Hi all,
My son ordered this phone from deal extreme and we knew that it wouldn't have total support for 4G frequencies in our area, but we only needed text and telephone, not data. When the phone arrived, it connected to the network fine and he was able to send texts so we thought all was well since, as I understand it, SMS rides on the voice data packets so if SMS works, so should voice.
We soon noticed that he could not make or receive telephone calls. We spent quite a bit of time playing with settings on the phone and calling Virgin Mobile (Canada) tech support. They, too, thought that since he could SMS, he should be able to call. They could see that the IMEI was attempting to make calls through their network and they added it to his account but to no avail.
I am currently trying to get the phone replaced through deal extreme, but I've been asked if it can be repaired. What do you guys think?
Here is a video of the problem.
https://www.dropbox.com/s/cqvfumo1nbgyeuq/VID_20170830_105400.mp4?dl=0
Thanks for any helpful input!
Greydesk
It's my understanding after reviewing the thread that wifi calling or native WiFi calling is not possible with AT& T and this device??
Can any other AT & T users please comment on workarounds that you have found?.
I understand that you can use Skype or Hangouts dialer to make calls over WiFi if you're out of cellular service but the problem seems to be what happens when you get incoming calls or if you need calls to go to voicemail. What's your setup?
I currently have an AT & T branded device Samsung and I have native WiFi calling but I hate that I don't have any options for custom roms Etc.
Just trying to make some decisions. Thanks
You are correct. With root you can enable VoLTE with a magisk module. But it's well documented and I can personally testify, that unless a device had at&t firmware or is an iPhone you will not get VoWiFi.. it's the dumbest thing every and I wish the FCC would somehow punish at&t for it... But so goes it.. hit em where it hurts and switch to T-Mobile. No issues there.
Hangouts
If you use Hangouts calls coming in will go to voicemail. You get an email to the acct associated with your google#. Then download the voice file in the email and play. I use wifi calls a lot cause I'm on the T-Mobile 100 minute, 5 gig $30. Plan. Wife's on it also:good: