i've had the Touch Pro for a little over a week and i absolutely LOVE IT.
the only problem i have is that every now and then, all sound output dies in the device
the phone wont ring anymore, it would only vibrate.. and if you try to raise or lower the volume, no sound comes out at all either.
the only way out is to reset the phone which i'm doing now on a daily basis hoping to avoid missing calls and messages when the phone only vibrates while it's away from me.
anyone have the same problem and/or a solution?
ROM: 1.90.456.3 WWE
ROM Date: 08/20/08
Radio: 1.02.25.19
Protocol: 52.33.25.17U
Hello AntiProxy,
Unfortunately, welcome to the club...
You are the 3rd person I've counted that has that problem. A post is already active on it:
http://forum.xda-developers.com/showthread.php?t=422322
What is weird is that you don't have the same ROM as Zillator and I (we have the same ROM).
I'm really starting to think it is an hardware problem then and that we'll have to send the phones back...
Please check the other post.
Hello Flippy.
yeah i noticed your thread earlier but thought our general symptoms are different.
in my case and when the problem happens, the phone no longer rings, no more message notifications, etc.
and it doesn't happen while the phone is ringing.. it just seems to die off randomly.
like the other day a friend came over and asked if i got his message.. i checked and found 3 messages.. no missed calls.
figured the sound was low, so i hit volume up and increased it to the max, but still no sound was coming out..
i asked him to call.. the phone vibrated, no ringtone.. i answered.. he could hear me, but i couldn't hear him.
now the only good news i might be able to give you, is that i've had this same issue back in the day with my blueangel (i-mate pda2k) and it got solved with a new radio rom.
don't ask me what's this got to do with the radio.. it worked back then.
Same here m8!
When my phone does like that I usually realize when calling. But when it does happen all my sounds are ded as well (volume up/down you don't hear sound, it vibrates without ringing and all other sounds are dead).
We have exactly the same symptoms!
i have this prob too. is worse when i use my bluetooth headset. the, it crashes while in the middle of a call.... how do we get this fixed? called HTC service centre and they suggested i upgrade ROM. read in other places that htc changed the mainboard...
any ideas??
PS, i have the exact same rom, radio and proto as @antiproxy
Related
I am running asergs' aku3.3.12 for some time and I was very happy. Yesterday something very strange must have happened. I can make calls normally and I hear everything very good, but I don't have any other sound any more, meaning I don't hear my phone incoming ring, I don't have sound with windows media or any other app. When I go to sound and notifications (settungs), all sounds are still there, but I can't hear them.
I can hear sounds with the earphones, not loud, but I can hear them!
Does anyone know this problem or have a solution? Thx in advance.
I think it's the hardware problem, you can hear the sound when connect with earphone, right?
I met this problem before and it's because the connector in prophet still think the earphone is connected although it's not actually.
I don't if I understand your problem exactly but this is my understanding, and try to send it back to prophet service department to repair it.
palo
Hi,
I have the same problem. Just after installing version 12, I got this issue. I couldn't believe it was a hardware problem but, If I press at the back of the phone it starts working so now, without any doubt, I'm taking the qtek back to the shop where I bought it and see what they can do. I'll try to avoid the manual fix (replacing the speaker).
Regards,
Encinas.
Hi All,
Has anyone experienced this:
Talking on the phone using a bluetooth hands free (Moto H500) and any kind of notification comes in (new txt msg, new voicemail, low battery, etc) the call switches from the headset to the handset. I only had this happen in the WM6 ROMS, but it has been in all the ROMS i have tried. Maybe there's a fix i missed somewhere, maybe it only happens to me... Any thoughs or suggestions would be greatly appreciated.
thanks
Ya, I have the same issue with the WM6 ROMS.
I think I solved it though. You have to set Voice Command to only announce notifications though the device speaker. That seems to have solved the (annoying) issue for me.
Thanks for the info GadgetGuy, I'll give that a try... I just prefer that the people around me not know I just got a new message or my battery is low... If I find anymore on that I'll post again.
I'm having a very strange audio problem with my Qtek 8310. I had a phone conversation a few hours ago which went fine. However, someone rang me up an hour ago, the ringtone went on as usual, but I couldn't hear anything from the speakers. I received a text message after that where the notification tone played as usual aswell. I then tried playing some audio/video files which had no sound either.
The people on the other end can't hear me either
Strangely enough, if I go under Settings:Sounds I can hear everything.
When I reboot the phone, there's a sweekish sound when the bootscreen comes up.
Does anyone have a solution for this?
Im using "Windows Mobile 6 for Tornado Perfect English Edition V6", by the way
Thanks in advance
Hey, I have had this happen several times to me. Did you end up finding a solution?
I'm not sure if this is a WM6 specific issue, as I've switched from using the Qtek 8310 over to the HTC TyTN II, which, strangely enough, has the same problems at times. The only temporarily solution is to restart the phone and ring up the person who called you in the first place
Hey, I fixed my issue today.
The symptoms I had that I couldnt hear or speak to people when they rang, nor did system sounds work like dialing tones etc. I could only talk through a headset. But sound came out of the main speaker if i went into the control panel then to sounds and played the ringtones.
What I found is there is a little switch inside the plug for the headset, it must have become jammed. To fix it I straightened a paper clip and swirled it round the inside of the plughole (all sorts of furry things fell out!), then it started working. It has been good as gold so far. Give it a go and let me know if it works for you or not.
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
Does a different radio ROM help?
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
deechte said:
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
Click to expand...
Click to collapse
If it's under warranty, do that!
deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
sounds a little similar to this...
http://forum.xda-developers.com/showthread.php?p=2374406
hopefully that ^ solves the problem
Thanks for your reaction. It's not the same problem though, when my problem occurs it stays. I can never make a phone call normally again anymore, nor receive a call. I have to soft reset.
Kukatrap said:
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
Click to expand...
Click to collapse
Do you have Webis Note2Self installed?
I cloned my device's software and settings to a new one from the shelve. After a few days the problem occured again. So it's probably not a hardware problem in my case. With the problem occuring, I changed the phone settings from Auto to GSM and the UMTS settings from Auto to GSM(900+1800)+UMTS(2100), both didn't solve the problem when it was occuring.
Then I opened Memmaid and discovered there was an instance of Note2Self (Webis) under the running processes. I closed that one down and closed Memmaid and then the problem was gone!!
On their forum, other users report about audio issues. I'm looking in to this further. I'm using N2S 2.01 build 2326.
[edit]
Yes! Upgrading to version 2.03 solved my problem! Finally!
deechte said:
Do you have Webis Note2Self installed?
Click to expand...
Click to collapse
Yes, I am!!
I'll upgrade, thanks.
I had the same issue with the standard WM6 ROM thats the whole reason I changed to Diamond R4 ROm, has not happened since then. One thing I did notice is that I had my phone in my hand and it came out of sleepmode by it's self and 3 minutes later after putting it back to sleep I receive a message to say I had voice mail. Now I am thinking that the phone knew a call was comming in but it was to lazy to ring so it just sent it to voice mail. When I tried to call voice mail the phone connected but there was no sound. I had to power cycle the phone for it to work again.
Hey friends ;]
have a problem, just bought my first smart phone and it was TP1, phone is new, newer used. Found some problems with loudspeaker, when i'm using it when talking with friend by phone(gsm conn) after about 3-5minutes(phone goes hotter) and starts that from loudspeaker there is no sound, but when i push icon to turn on earspeaker and then back to loudspeaker the sounds backs but for a while to loudspeaker(there is no problem i think with earspeaker), so in this case i can't hear normally, because after 3min the sound from loudspeaker crashes.
The same problem appears when i'm using wifi and youtube app to watch some videos from the web, after couple of minutes the sound starts crashing, and i can return sound only when I try to stop video for a few seconds and then turn play button again.
Playing video and music from the phone memory doesnt occur this kind of problem.
Also some times observe that keyboard doesnt work, after slide out, but dont know is this reffered to this problem, maybe it's normal
Tried to flash roms, arrived with german vodafone original, then htc WWE(quite similar to german), and now using vodafone UK original rom
5.10.161.1 1.14.25.05 52.63.25.34U
but problem stil exist.
Please give me some advice! p.s. sorry for my english..
Probably hardware if you have flashed other ROMs & issue still exists.
What HardSPL are you using ? you could try the ROM in my signature & the radio version & if issue persists try getting a replacement unit if possible.
Thanks for you reply!
I have used HardSPL:
RaphaelHardSPL-Unsigned_1_90_3
A couple hours ago i tried to downgrade rom from new one
5.10.161.1
1.14.25.05
52.63.25.34U UK vodafone WWE
to old one
1.90.707.4
with leving rom radio and protocol
1.14.25.05
52.63.25.34U from UK vodafone WWE
and after hour of trying to watch broadcast and talking, problem not appear. So i don't know is that fixed my phone, but now it looks like it does, but i will test it more in the future.
One more question, when talking and using loudspeaker, there should be the sound of GSM signal comes through speaker? The simple Gsm phone with loudspeaker don't have so obvious sound of that.