How does my phone know I have vociemail waiting? - General Topics

How does my phone know I have voicemail waiting?
Does the handset query the provider to check for new voicemail or does the provider send some sort of signal to the handset when I have voicemail waiting?
I currently have a problem with a large number of handsets on a business account with Orange which sometimes do not get notifications of voicemail for a number of days after the message is left.
If anyone can give me some detail on how the voicemail system works it would be much appreciated.

i'm not sure if this applies for you but my carrier (optus) here in australia sends an sms / text message informing me of voicemail. so say i missed a call or my phone was off (and someone tried contacting me), i receive an sms saying "number 0123456789 called but you were not able to answer. a voice mail was left. please call 321 to retrieve it."
cheers

A little guy is creeping through the air and lighting up a symbol in your phone - hahahaha
It's part of WM registry tracking for notifications
HKCU\System\State\Messages\TotalEmail\Unread\Count
HKCU\System\State\Messages\sms\Unread\Count
HKCU\System\State\Messages\mms\Unread\Count
HKCU\System\State\Phone\Missed Call Count
HKCU\System\State\Messages\vmail\Line1\Unread\Count
This info is basically pushed down to your phone by the provider changing a reg bit from 0 to 1. Sometimes, after you listened to your VM this bit is not cleared thus "dangling notifications" function in a lot of cleaners.

Related

HTC TyTN: Voicemail notifications (text messages) invisible

Hello
I got myself a shiny new TyTN. So far (coming from Blue Angel, then Universal), I'm very impressed with the device. There's only one slight nuisance: I don't receive text notifications for new voicemails anymore. I just spent about half an hour with my operator's technical (competent, by the way) support trying to sort this out.
They told me these notifications were a special category of text messages; say I have one voicemail waiting for me - I get a text message "You have 1 new voice mail in your voicemail box". If I don't listen to it and I get a second, the network only sends an update telling me "You have 2 new voice mails in your voicemail box" etc. I guess this works the same in other countries as well.
Support did a trace and they saw that the notification not only went out, but was acknowledged by my device after between 8 and 40 seconds. Still, my device doesn't show the message. Is there any tool I can use to purge the text message cache on my SIM card (support told me the messages were stored on the SIM)? Or is it possible HTC f***ed up and implemented this feature wrong, so I would have to wait for a firmware update?
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
<snip> Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
They said july to me last week.
cc said:
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
I've never seen that spool icon before, where would it be located? As far as I know, my operator does only support text messages notification :-(
I checked the settings; SMS Centre and Voicemail are configured as they should be, and I even changed them to something else and then back to the correct settings just to be sure. Everything else concerning text messages works, so I guess the settings are correct.
If I put the phone near my computer's speakers when a text message about a new voice mail should come in, I hear the "mobile blues" in the speaker, so I'd say the support specialist was telling me the truth when she said a trace showed that not only was the message being sent out, but that my phone even acknowledged reception.
I'm somehow stuck... but thanks for your help. Guess it's either start hunting for registry settings, or start hoping for a new ROM release
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
It may only be Orange that support this icon, but is a VERY useful feature & has been around for many years. I know that Vodafone & O2 in the UK do not have it, but i thoght that T-Mobile do. I dont understand why they dont all implement this feature. I wouldnt use a network that didnt use it!
The 'spool' icon looks a little like: o_o (it represents a tape reccorder!)
For some info on it, see:
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=2965
http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+with+Asterisk
mccune said:
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
Click to expand...
Click to collapse
Thanks for your help. Hard Reset is a last resort option - and I can't really see that this would be a solution, since the device is brand new and the feature never worked in the first place. I get about 3-4 voice mails per day, so I should have received them from the start. I just didn't notice they were missing until a day later - guess I was too preoccupied drooling all over the device :wink:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.
I already reported the problem to HTC and hope we'll have a solution within days.
Hi guys,
Same problem with my new v1605 TyTN. Spent 4 calls now to Vodafone support and each time they tell me they can see the SMS being sent and that it is acknowledged by the device. However, I never receive any notification of the text message. If I switch the voicemail to use call-and-deliver it phones me within seconds of a voicemail being left.
I tried hard resets, vodafone tried resetting my voicemail - all to no avail.
So - am glad to hear others have this and think it is ROM related. Hope there is a fix soon...
Rich
Am tempted to call vodafone back and let them know....
I *did* call Vodafone to tell them and after some waiting I was told that the tekkies knew of the fault but the manufacturer had not given a fix date yet. They say that once the fix becomes available it will either be sent over air to the device (I find this hard to believe) or a download will become available through their website.
R
I have to say that it works fine with mine. I use the 242 version not 121 and with text and notify it works exactly as it should. Text and spool symbol arrive straight away and go when they should do.
ROM Version 120.161.3
Rom Date 06/06/06
Radio Version 1.03.06.00
Protocol Version 32.36.7010.01W
What is the 242 version, how do I switch from the 121 and what are the implications, if any?
R
EDIT - went to vodafone.net to sign up for this - got as far as 'Your security code will arrive as a text message' and of course - this never arrived. Must be some problem with service originated SMS messages to this handset....
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Mine was already set to 0 Thanks anyway...
Still waiting for a fix....
Rich
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
I dont have Count. I have
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\
??????
mccune said:
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Click to expand...
Click to collapse
On the O2 network you can change from Voicemail notification by SMS Text to the onscreen Spool / Tape icon by ringing the VM system on 901 and selecting the Mailbox Settings (option 4 I think) then selecting "onscreen notification" instead of "notification by Text" - option 3
Hope this helps.
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
Great, it works for me too!

T-Mobile UK Users - Important Information re Voicemail Issue

Anyone using, or planning to use, the HTC Touch Cruise on the UK T-Mobile network will very probably need to do a special setup on their device to get voicemail access working properly.
The symptom is that your callers will be able to leave you voicemail messages but you will not be able to pick them up from your phone. When you get a voicemail message you will get the notification but when you press the soft key to access voicemail it will dial the number but you will then get an error message saying "access to this number is barred" and the system will hang up on you.
If you try accessing voicemail by holding down the "1" key or by explicitly dialing the voicemail access number retrieved from the network (probably of the form "+44050<your mobile number minus the leading zero>" or ""+44068<your mobile number minus the leading zero>") you will get the same message. Dialing 222 will work but will also initiate a voicemail setup message each time and however many times you switch your phone on and off to reload the voicemail settings from the network it still won't work.
I just spent 2 days with the very helpful T-Mobile support to sort this out, ultimately getting escalated up two levels in the technical support group, until I got someone who recognised the problem.
The issue is simple to resolve. The problem is that the format of the voicemail access number that the T-Mobile UK network pushes down to the handset is incompatible with the HTC software on the Touch Cruise (and maybe other devices too). The thing the software doesn't like is the "+" at the beginning.
To fix it go to the Settings/Personal/Phone application and click the second tab ("Services"). Now select "Voice Mail and Text Messages" and click "Get Settings...". You should now see a screen with two access numbers populated, one for voicemail and the other for text messages. Both will probably start with "+44". The text message access number is OK so don't mess with that but the voicemail access number won't work with the UK network. Simply replace the "+" with "00" and click OK and then your voicemail should work as you expect.
I haven't tried accessing voicemail outside the UK so it is possible that the above might break your access when roaming and you might need to edit back the "+" when travelling. I'd be interested in knowing if anyone has any experience with non-UK access and a "0044..." setting rather than the default "+44...", does it dial the UK access number OK?
(Actually, I never looked at the mechanics of accessing voicemail outside the UK, does it still dial the UK number or does the host network automatically push an alternate local access number to your phone when you register with the network?)
- Julian
Nice on Julian. I bought an Orbit 2 on O2, but my number doesn't transfer to O2 for few days yet, so have been using my T-Mobile SIM, and also experiencing this problem.
Thanks for sharing the tip!
I'm on UK T-Mob Web&Walk. Switched the +44 entry to 0044...but my TC then coundn't send texts. Switched it back and fortunately can still access voicemail as well as send texts. Strange.
I'm with T-mobile running an old T-mobile sim card on my new TC, when first called voice mail it gave me a long introduction then said "turn of your mobile off and on again to not get this messages again", I turned TC to "air plain mode" back to on mode and everything was cool from there on.
It seems that not everyone have that problem OR T-mobile has sort out that problem after Julian told them about the problem. In any case, thanks Julian to share this with us.
PS (today after reading this post is the first time that I use voice mail with my new TC)
Similar problem on WM 6.5 Asus Crystal
I had exactly this problem with T-Mobile and WM 6.5.
T-Mobile technical support was excellent, ringing back on several occasions to ensure that the problem was fixed, even though my handset is not a supported model. Once I was put through to 2nd layer support they fixed it in seconds.
In a nutshell, if you text and voice service centre numbers begin with a +44......, change them to 0044......
This did not happen on my XDA Exec WM5.0, so appears to be a new thing in WM6.5?

how do i setup google voice?

so, i registered for google voice in the past and im thinking about actually using it now for the new thunderbolt since i wanted a new number anyway. has anyone used google voice on verizon before? what should i keep in mind when making the decision or not? does it ring a ton of times before going to voicemail like it did on sprint? have there ever been any issues with verizon and google voice or don't they mind if you use it? thanks.
Sent from my PC36100 using XDA App
I've had it for years. No issues on VZW. Just like your normal number. Voicemail is transcribed for you, though it's not very accurate. You can usually figure out what they're trying to say. If not, you can play the message and listen to it.
I've been very happy with Google Voice on my Android phones. The voice-to-text isn't as good as some other systems I've seen, but it works well enough.
Download the app and give it a try. I think when I set my up on the TB, it gave an error complaining about being able to configure VZW. That was a new error I hadn't seen on my Inc. You may need to manually configure the "no-answer" call forwarding to your GV number. The setup should configure your phone to dial your GV number when you hit the 1 button for "Voicemail".
Give it a try!
Google Voice is the greatest thing since sliced bread, especially if you have multiple phones...one number to rule them all!
I'm testing the theory right now, but on T-Mobile people with NOT-unlimited plans were assigning their GV number as one of their Fave 5 (Friends & Family on VZW) and then telling the phone to make and receive all calls via GV, in effect giving them unlimited minutes. Does anyone know for sure if this works on VZW or not? I've set mine up that way (900 minute plan), and my used minutes seem to suggest that it will, but there's no minutes being charged to F&F on my online billing page yet.
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Google Voice Setup for Voicemail only
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
wrb123 said:
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
I'm gonna drop the Verizon text add-on and give it a try. $70/mo for unlimited LTE is amazing!
Anything I should do to make sure im not being charged for texts? Just composing them within the voice app so I think I'm ok, just slightly paranoid.
Sent from my ADR6400L using XDA App
craighwk said:
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
Click to expand...
Click to collapse
I love the texting service from GV. It's my primary means of communicating with many people. There's so many advantages to it, including, in no particular order:
1) It's free. I turned off my SMS plan with AT&T last summer and have been 100% exclusive GV for texts since. I'm saving $20/month on my AT&T phone bill and selected NO text messages on my new Verizon account and I still have unlimited texts.
2) It works across multiple phones, platforms, devices all at the same time. When you send me a text to my GV number, it shows up on all four of my active cellphones, and on all of my computers and laptops that have GV web page open or the GV plugin (for Chrome). I can respond to them without even pulling my phone out of my pocket if I'm at the computer.
3) My texts are automatically backed up in the Google cloud, no need to worry about losing them or backing them up special on my phone as I swap ROMs or wipe data. And I can access them from any phone or web enabled computer.
4) I get all my messages, no one's ever complained that I didn't respond to something they sent that didn't come through. Seems very reliable to me after 15 on it.
As for MMS service, I think Steve Jobs was correct, albeit too far ahead of his time, when he said on the original iPhone that you didn't need MMS, just use email on a smartphone. It was a bit painful way back then (2007...seems so long ago in cell phone terms) at first, but once I trained all my contacts to just send via email I haven't missed any of the pics they want to share, and I'm not paying anything extra to the phone company for the privilege of getting a lower resolution image that's been scaled down to meet MMS limitations.
Thanks for the directions on setting up GV Voicemail, I had to google the instructions (go figure) and found the same info after a quick search. Tested it today and it's working like a champ.
Sweet Jesus I really dig this phone.
I was told by the verizon customer service rep that call waiting is no longer available if you route GV to be the VM service. Anyone else successfully rig it so they can still maintain call waiting but use GV to intercept voicemails?
I have never had a problem with call waiting. Also when I set it up on my Thunderbolt I got the error message as well but when hit skip and went thru the rest of the steps, I checked to see if it was set in my phone settings and it was had a buddy call to test it and it worked just fine not really sure what happened to make i just work without haveing to complete the step where it makes you make the calls during set up but mine is working just fine.
Oh yeah guess I should mention I only you it for the visual voice mail though.
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Great info! thanx.
Question, how did you get GV to sync your GV on-line contacts list to your phone?
When I setup my phone it would not recognize my GV login and would tell me I didn't have a google account and to create a new one.
After creating a Gmail account it did recognized my phone and said you can use more than one google account login.
My GV login is working now, but I cant access my GV contacts unless I open a browser and login via the web access.
Any suggestions?
Thanx
figured it out, you have to apply a new account using the web assist option if not using gmail.
Mod please delete this post! ** Disregard, added comments in original post ***
I figured out what was wrong with Google Voice. It doesn't work with the 747 area code because Gizmo numbers used to start with 747. Its the new overlay for the San Fernando Valley. 818 area code is running out of numbers. I snooped around my Verizon account page and I was able to change it to a 818 #.
All is right in the world.
Just switched to Verizon last week (got the Droid Charge) and have been trying to get GV working for my outbound calling. I keep getting an error (bad number when it tries dialing out, and have seen more than one bad number). I googled looking for help with it...found tons of 3 year old posts with vague answers...
Anyone else had this issue? Know how to resolve it? Everything else with GV works fine on my phone, just can't dial out.
Thanks -
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
swtkimmie said:
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
Click to expand...
Click to collapse
You need to login in to your google page and activate it, don't remember how but the help section on your google voice page has the steps
Bamf is runnin' my bolt - smoke that vzw!
whenever I go to dial the x71xxx-xxx-xxxx i get a message saying "welcome to verizon wireless your call can not be completed as dialed.

Google Voice - T-Mobile Prepaid

I just got T-Mobile's $30 pre-paid plan with 100 Min Talk + Unlimited texts & Web (5G @ 4G). Perfect plan for me on my HTC Sensation.
I use Google Voice... and that is my primary number. I don't give my T-Mobile number out to anyone, only the Google Voice number.
With T-Mobile Prepaid, you can't change the voicemail forwarding number... so if I decline a call, it goes into T-Mobile's voicemail instead of my GV mail. If I let the phone ring, and don't decline the call, it goes to GV after 4 rings.
I've been looking for a solution where GV will work under all circumstances, and think I understand one, but want to be sure before I do it...
If I call T-Mobile to disable their voicemail, I should be able to use only my Google Voice mail. Is that right? Will it go to GV if I decline a call?
Any confirmation, or additional advice would be greatly appreciated!
Google Voice
I had T-mobile prepay on a G1 last year. When i found Google Voice, I had wanted to do what you are looking to do. I called T-Mobile and asked them they told me even if i disabled my voice mail the phone would just ring and ring. Never giving the option for Google Voice voice mail to kick in.
Currently I have a regular Sprint account and want to keep both numbers but use the Google Voice voice mail. I had set it up but it told me one of the numbers would have to be deleted if i continued. Basically i want to give random people and bill collectors google voice. Then save my real number for people closer to me.
Thanks for the reply...
I'm not sure that's right though. If I decline the call... it might still continue to ring a couple more times on their end, but GV kicks in after 20 seconds... doesn't it?
You may be right, I'd like to get more confirmation though.
I appreciate it.
I found this out the hard way too. It was very disappointing. I read in a couple forums that people called T-Mobile support and asked for their tier 2 support who could manually override the forwarding numbers. Unfortunately, when I tried it, the support agent said that forwarding wasn't possible under the prepaid plans. I still wonder how it was possible that others reported having success. Will there ever be a fix for us T-Mobile prepaid / Google Voice users?
Sent from my CM7 LG-P999 using XDA
I appreciate the responses...
but it still doesn't answer the question...
If I disable T-Mobile voicemail on the phone. Wouldn't Google Voice pick up the call after a certain number of seconds?
Rather than just keep ringing, GV would answer it and play the VM message... wouldn't it?
Works for me, thanks everybody.
Ok, I called CS and had them de-activate my voicemail on my prepaid voice service.
If you call my tmobile # directly, and the device is on, it rings for 30 seconds, then goes into tmobile voicemail system asking for a #. If the device is off, it goes directly into the tmobile voicemail system asking for a #.
If you call my google voice, it rings for 30 seconds whether the device is on or not, then goes into google voicemail.
This works for what I need, and I hope it answers a question or two for others.
Also, the tech support guy said it can take a couple hours to go through, but it worked for me within a minute. The text msg I received however, said something about changing my service to monthy 4G, and I had to go make a payment. He said to ignore that, and it appears he was right, as my account still says monthy prepaid voice on mytmobile.com.
Somehow, I think the tmobile voicemail system doesn't send a pickup signal unless it's going into a mailbox. Or, maybe the Google guys programmed their end to know about this non-answer, and ignores it.
Ok so i am on the same plan and here is what I got so far after having them turn off the VM feature. You can call Tmobile customer care free using *8646.
1)If Tmobile Phone number is called calls will either continue to ring or will get a busy signal once decline/text response is initiated
2) If GV number is called, phone will ring 5 times regardless of decline/text and will go to GV VM.
More short codes can be found here for t-mobile pre paid services.
Hope this helps.
check out this post. it works. ive done it.http://www.talkandroid.com/guides/g1/replace-t-mobile-voicemail-with-google-voice-visual-mail/
How to get Google Voicemail on StraightTalk (with T-Mobile SIM card)
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
adellefrank said:
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
Where is this? I want to turn off those bloody notifications too.
Turn off voicemail notifications if not Google Voice
thebobp said:
Where is this? I want to turn off those bloody notifications too.
Click to expand...
Click to collapse
For me, on cyanogenmod7, I stopped getting T-Mobile/StraightTalk voicemail notifcations by UNchecking the box at: Settings > Call Settings > Other Call Settings "Voicemail notifications".
adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
It works, but as soon as you cycle power on your phone you loose the settings. At least I did on my Galaxy Nexus
adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
Hmm, doesn't work for me, on ICS, Tmo $30 prepaid, galaxy s2.
Under call settings, voicemail service ... doesn't list a number, nothing to change.
In call, settings, there IS a "call forwarding" option for unanswered calls, with tmo voicemail number in it, but, I can't change this number, keeps saying network error when I try.
Anyone got this to work with ICS?
Thanks!
I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.
manlisten said:
I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.
Click to expand...
Click to collapse
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!
noneone said:
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!
Click to expand...
Click to collapse
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.
daweeze02 said:
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.
Click to expand...
Click to collapse
Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.
noneone said:
Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.
Click to expand...
Click to collapse
No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.
daweeze02 said:
No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.
Click to expand...
Click to collapse
Just to be clear .... Google Voice works just fine, with a VOIP program (grooveip, talkatone, etc.) you can make calls over the wireless data plan, or use google voice straight on the tmo cell minutes.
The issue ... by default .....
1) calls to your tmo cell number get answered by your tmo voicemail, NOT by google voice mail.
2) Calls to your google voice, if forwarded to your cell number, ALSO get answered by your tmo voicemail.
So google voice works great and fine. There is an issue only if you want to use google VOICEMAIL ......
There are two scenarios .....
1) You ONLY want to use your google voice NUMBER, you never want to use your tomo number (or at least don't want to get voicemails if someone calls your tomo cell number.
The solution here is to simply turn off your tmo voicemail, and all calls to your google number will be answered on google voicemail if you don't pick up, and all calls to your tmo cell number will go to /dev/null (nowhere) if you don't pick up. BUT, if you're not giving anyone your tmo number,you don't care.
2) You want to use your google voicemail for google number calls, and you DO want to use tmo number and to have google voicemail, work for your tmo cell number i.e. you want to have two active numbers each going to google voicemail.
Well you can't. At least that's what we think for ICS ...
Post earlier in this thread shows a technique that might work on gingerbread, but, with ICS, doesn't seem to be anyway to forward the tmo voicemail number to google voice.
Please someone post back if they figure out a way to get this to work.
Thanks!
Guess I should have clarified I was only trying to get it for VM's. GV calls, sip etc all work fine for me.

Divert Withheld Numbers to Voice message (not Voicemail)

I use Root Call Blocker to blacklist specific numbers, answer & hangup.
But I also want to deal with all withheld, unknown numbers. In that case I'd like them to redirect to a voice message saying Unknown numbers are not accepted. Don't want answer & hangup in this case. I'm even happy to pay £2 per month for an ip number where I can put that voice message. DO not want Unknown callers to be able to leave voicemail.
I want to keep normal voicemail useage for numbers that are ok, so changing that message is not an option.
Any ideas on how to do this ?

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