My phone is hosed, and I can't launch any applications. It opens and can make calls, but very little else works. I can browse the files using ActiveSync, but there's no way to back up all my other data before reflashing it. Is there any way to access the memory and back it up directly over USB? I know I've seen it before using WM5torage, but of course there is no way for me to launch that.
If you can browse the files with ActiveSync you can copy them to your PC. If you're looking to backup the PIM data it's in pim.vol in the root folder.
Wilhelm said:
If you can browse the files with ActiveSync you can copy them to your PC. If you're looking to backup the PIM data it's in pim.vol in the root folder.
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I copied that.
Does that include text messages, contacts, calendars, call logs, etc?
I cannot actually sync with ActiveSync ("Synchronization cannot be completed successfully"), but I can browse the files under "Mobile Device".
Is there a guide on how to back up all my important data before a reflash?
What exactly is contained in the pim.vol file? Will I be able to hard reset and then get my information back for a backup, and then reflash?
Related
Hi,
I had a Magician, now I don't anymore
Fortunately, I have all my contacts backed up on my SD-card. But the question is, how can I extract them to a usable format with just my PC? I would like to insert them into outlook to later be able to transfer them to my other phone. Any help on this would be greatly appreciated!
found it in search
http://forum.xda-developers.com/viewtopic.php?t=25418&highlight=xbackup+extractor
Thanks, but I've already tried that application on my PC, and it just created an empty subfolder called RestoredFiles, gives me an error message and dies.
I tried it on my PC at work too, same thing. :/
My friend has a Qtek Wizard from Vodafone, which (as he's an apple mac user) he's never set up to use Activesync, and has never synchronised.
Now he's managed to break his usb connector, and so can no longer use the machine (can't charge it). Vodafone have offered to repair it for him, but tell him they'll wipe the memory when they do, which means he loses a year's important business contacts.
So, after having agood laugh at his non- existent back- up policy, I offered to help him get his data.
But I'm stuck - I can't find a way of getting the data off his Wizard.
Things I've tried:
1. Activesync via either bluetooth or infrared:
Didn't work - I assume because the first async relationship must be via USB?
2. copying his pim.vol file onto an sd card and transferring it onto my own wizard (02 ROM) (renaming the original pim.vol on my machine to pim-old.vol, and installing his into the root directory
couldn't get the contacts or calendar to open at all. Had to do a hard reset and wipe the phone completely to be able to sync back with my own PC again
- any ideas? I guess the ideal would be to find a way to conver the pim.vol file into a format that can be imported into outlook or whatever Mac users have that's equivalent
copy a backup app to a mem card. install from card to device and then backup device to mem card. restore to phone once vodafone have fix it.
Check his and your OS version. The 'pim.vol' method should work if both PPCs are using the same OS. From what it seems, it is likely to be different OS.
Look for the "PIM Backup" in this forum. It is an OS independant backup software for.. PIM stuff (e.g. including calendar and contacts).
jdl1306 said:
copy a backup app to a mem card. install from card to device and then backup device to mem card. restore to phone once vodafone have fix it.
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Thanks jdl - can you recommend a backup app? I've only ever installed apps using activesync before now - is it easy to do from a card?
hanmin said:
Check his and your OS version. The 'pim.vol' method should work if both PPCs are using the same OS. From what it seems, it is likely to be different OS.
Look for the "PIM Backup" in this forum. It is an OS independant backup software for.. PIM stuff (e.g. including calendar and contacts).
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Thanks Hanmin - I'll look for that software
robbiec said:
Thanks jdl - can you recommend a backup app? I've only ever installed apps using activesync before now - is it easy to do from a card?
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If you look in the ActiveSync dir (e.g. C:\Program Files\Microsoft Activesync), you should see a list of software that you've installed. Go into the backup software directory (get some clues from their names) and you ought to see some CAB files within (most of the time). Get the correct (if there are more than one CAB file) CAB file (e.g. choose based on the given name), and copy it into the memory card, and run it on your PPC.
Success!
Thanks Guys,
I ended up doing the following:
1) Downloaded the "PIM backup" utility - it's here on the forum:
http://forum.xda-developers.com/showthread.php?t=299705&highlight=PIM+backup
2) copied it onto an SD card on my phone.
3) moved the SD card to his (broken) phone
4) copied the file into one of his programs directories
5) Ran the app for a complete backup, with the backup data going onto the sd card.
6) Moved the SD card back to my phone
7) Backed up my phone using the same app, making sure I named the data file so I could recognise it later
8) "restored" my phone using the back-up date from his (broken) phone
9) Opened Outlook on my PC. copied my calendar, contacts and tasks to another folder. Deleted all my contacts and tasks from the "Outlook Today" personal folder.
10) Ran Activesync, changing the settings so that only the PIM data wqas syncronised (no internet favourites, no files) , and so that the phone overwrote the PC
11) Checked Outlook to see if the stuff had uploaded correctly (all except Calendar which merged the two did)
12) To be sure (well he does use a Mac) I exported the contaces as a CSV file
13) copied contacts & tasks to another, new outlook folder and data file.
14) emailed the new .pst file, the CSV file and the backup application and backup file to him to use now & when the phone is repaired.
15) On My phone, "restored" my old PIM stuff: Contacts came back well, as did calendar and tasks. For some reason I still have his sms messages ??
16) Deleted his sms messages
17) In outlook, deleted his stuff from the "Outlook Today" folder's contacts and tasks, and then copied mine back in.
18) Used activesync to get it all nicely synced.
- thanks again all!
Hello,
Ive been having some problems that I dont recieve notification of a new calendar event reminders. It used to show a screen saying if I want to snooze or dismiss the event, however that doesnt show anymore.
HTC support told me to clear storage so that would replace all settings to factory default.
I did a backup using Sprite backup before doing the clear storage. My question is how does the restore process work? If I plug the phone to the computer then active sync will start restoring everything, but I rather used the backup software that restores even the programs.
Any recomendation from people that used this before?
Thanks in advance
gamesstate said:
Hello,
Ive been having some problems that I dont recieve notification of a new calendar event reminders. It used to show a screen saying if I want to snooze or dismiss the event, however that doesnt show anymore.
HTC support told me to clear storage so that would replace all settings to factory default.
I did a backup using Sprite backup before doing the clear storage. My question is how does the restore process work? If I plug the phone to the computer then active sync will start restoring everything, but I rather used the backup software that restores even the programs.
Any recomendation from people that used this before?
Thanks in advance
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did u takethe backup correctly? and if u did it correctly, where did u save the backedup file?
I believe I did take it correctly and saved it in my pc.
Cheers,
If you saved it on your PC, you will need to run the Sprite Backup Manager on your machine, it will allow you to select which backup file and then restore it via ActiveSync. I prefer to make and restore backups directly on the phone, it seems to be faster than over USB. Backup to SD (creating a self-extracting backup with Sprite) and after a hard reset you can restore it right away.
One more question,
If I clear storage, then I will delete all programs on the device.
If a program is installed on the SD Card, do I have to reinstall it when I clear storage?
What do you recommend?
gamesstate said:
One more question,
If I clear storage, then I will delete all programs on the device.
If a program is installed on the SD Card, do I have to reinstall it when I clear storage?
What do you recommend?
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I think you have to re-install most of the programs, because you delete your whole registry when clearing the device memory. Not many programs will work without their correct registry entries.
^^ Yep, however you can restore selective sections of your Sprite Backup. If you open it in Sprite Explorer, you can export sections that you choose - namely your HKLM tree which should have all the registry entries for installed software.
I maybe mistaken but isnt there a backup option somewhere in active sync to back up your whole phone and if so where is it located
huh? backup where.. on your PPC?
backup a copy of your ppc to your computer
Hello
I had to reset my phone tonight and I backed up everything to the cloud and I backed up my SMS as well using the stock app, for which I have a HBK file sent to my email.
Now, I am having trouble restoring the SMS, the phone says : "no back up files found" . I did transfer the HBK file to the phone but its not working, Is there a specific fold for it ?
Thank you
Hell all, after a good night of sleep I was resolved the problem this morning
There is indeed a specific folder the HBK file has to go into, it's called "SMS_back-up" , it resides in the SD card menu, along Android, Pictures, etc...
I had to create a new SMS back in order to create the file folder needed to complete the restoration, after that I simply copied the HBK file into that folder and the restoration was done!
Hope this helps