Database Info

Resco tools and broken IMEI

Got my brand new HTC Touch Cruise the other week and it was working great. I then decided to try and Geotag my photos which apparently is as simple as changing a registery value. So off I go and download the trial of Resco Explorer 2007 and reg editor from their website and change HKLM\Software\HTC\Camera\P9 »Enable« to 1
Soft reset the phone and then the phone no longer connects to the network.
(The geotagging feature of the camera worked fine too.....)
I uninstalled the tools, did a hard reset and reloaded the original ROM to no avail - the phone still refuses to connect to the network (Telstra NextG - Australia) which it was working fine with before. I have also noticed that when there is no Sim in the phone the IMEI does not agree with the one on the back and when the Sim is in it says the IMEI is "Not Support"
Any help would be appreciated, I'm missing my new toy already!

Do a Hard reset and your problems should be gone. Easiest way is "Settings > System > Clear Storage > 1234". Remember to sync your contacts before you do it and good luck

I'd already tried a hard reset and loading the latest ROM (Which was the same as the one it shipped with) but that did not work.
Just tried doing it again the way you suggested and it's still broken.
Also on further inspection my IMEI when it doesn't have a SIM in to is almost the same as the one of the back but just has an extra 01 on the end. It still says "Not support" when I have the SIM in it though....

All sorted out.... It seems it was an issue with Telstra(They said they had a brief outage, and for some reason my SIM didn't reconnect to the network until they gave it a "Kick"), not the phone that just happened at the same time as I was editing the registery. Talk about bad luck......

TMBomber said:
All sorted out.... It seems it was an issue with Telstra(They said they had a brief outage, and for some reason my SIM didn't reconnect to the network until they gave it a "Kick"), not the phone that just happened at the same time as I was editing the registery. Talk about bad luck......
Click to expand...
Click to collapse
Yes so next time your Polaris not working so blame always your operator if the device dont connect, The imei cant NEVER chance with a registry chance what ever you do with the device the imei never changes, with that numbers you cant mess with

you said the imei changed when you have the sim card inside and evidently you couldn't connect to the network because of that... so deosn't that implys there's a 'possibility' that bypass the hardware imei by doing something to the sim? we might be on to something here guys..

How do you hard reset

Hey guys, How to do your hard reset TC, so i can get back to how i got it when i bought it.. Thank you.

Have you lost the owners manual? It should tell you in that

More helpful...
This is how I hard reset my xda orbit 2 (polaris):
1) Get your stylus and place it in the hole next to the USB port, BUT DONT PUSH! Just get it ready but dont actually push the button inside the hole.
2)Place your fingers on the Windows and OK buttons
3)Press and hold the buttons, dont let go.
4)Stright away push the stylus into the hole and press the button inside. You can let go of the stylus once the button inside has been pushed
5)Keep holding onto the Windows and OK buttons
6)After 5 seconds let go of the Windows and OK buttons
7)If asked to press SEND, just press the green pickup call button.
Thats all!

Hi. First of all, sorry for my english. Second - is this necessary to pull out the SIM card and the memory card, when doing a hard reset ? And how to make (or with which software) a backup of my data before reseting - sms,mms, some pictures, docs ?
10x in advance

Great... now the included CDs are lost too... What are you people doing? Seriously!
User manual pages 230-231 for the Hard Reset
For backup, pages 144-146, and software included on the CD...
It's in the manual (you know... little black book which has "manual" printed on it) for Christ's sake...

10x, but...in the user manuals is nothing written about SIM card. The only action required for a memory card is to be pulled out, if is encrypted. What about if is not encrypted ? There`s not a word...
Included CD do not start, because of "...requires Adobe Flash Player version 8.0 or latter...", although I have version 9.0...till now - I fixed it just now . And installed Sprite Backup. So...the only question is about the SIM card ? Sorry for a stupid question, if the answer is simple, but no one said nothing about SIM card. It`s hard to say goodbay for 220 phone numbers....

I did a hard reset with my XDA ORBIT 2 about 30 minutes ago.. I left the SIM card and memory card in. No problems here, all works fine.
Concerning encryption on the memory card, you either need to (before you hard reset) backup all the files from your memory card to something else (e.g. a computer) or turn off encryption.
If you turn on encryption then the memory card will only be readable on the PDA you turned the encryption on to. If you hard reset that PDA then your PDA 'forgets' that memory card's encryption technique and the files will appear corrupt.
So basically as long as you use your memory card on the pda you turned encryption on ONLY and you don't hard reset the PDA, then its fine.
If you need to change the PDA or hard reset it, you will need to backup/turn off encryption on your memory card before doing so.

Don't worry about the SIM card's data... but if you want to be 100% sure, take it out before the HR...

gnick666 said:
Great... now the included CDs are lost too... What are you people doing? Seriously!
User manual pages 230-231 for the Hard Reset
For backup, pages 144-146, and software included on the CD...
It's in the manual (you know... little black book which has "manual" printed on it) for Christ's sake...
Click to expand...
Click to collapse
BTW just for the record, XDA ORBIT 2's don't come with a hardcopy manual; instead it is saved on the CD that comes with it.
If you lose the CD, it can be accquired from the O2 website -
http://www.my-xda.com/pdf/user_manual/Full_user_Manual_Xda_Orbit_2.pdf
gnick666 said:
Don't worry about the SIM card's data... but if you want to be 100% sure, take it out before the HR...
Click to expand...
Click to collapse
If you try to backup all your contacts to the SIM before the hard reset, I would take extra precaution; some SIM cards vary in size and if you try copying your contacts to it sometimes they do not all get saved. This happened to me and I only got about 11 contacts on my SIM. I recommed the program PIM Backup be used before the hard reset. If anyone likes I can provide a link to download it.

prank1 said:
BTW just for the record, XDA ORBIT 2's don't come with a hardcopy manual...
Click to expand...
Click to collapse
OP said TC, not Oribt 2... and yes, I know about it.
prank1 said:
If you try to backup all your contacts to the SIM before the hard reset, ...
Click to expand...
Click to collapse
This is exactly the reason why I don't bother saving contacts to the SIM. All my contacts are synced whith several PCs.

Everything is fine, guys. Now must do some tweaks and registry optimization.
10x a lot for your help.

np.. but on a final note could I recommend SKtools - it has a section on optimising ur device.
also if you turn off the large start menu bar you will find the device is a lot faster - credit goes to te person that posted that

Hide SIM contact

Hi I have problem permanently hide SIM contact.
I used registry editor and made this chage:
HKEY_CURRENT_USER\ControlPanel\Phone
"ShowSim"=dword:0
It works perfectly until I made soft reset. After soft reset went the value ShowSim back on 1 and I see the SIM contact again.
Am I doing something wrong ? I made many others changes in registry which are without change after soft reset.
Please help.
Many thanks
ROM 1.90.401.1 WWE
Radio 1.02.25.19

Change the value to 0,close properly regeditor(menu-exit) and softreset using some software utility or hold power key for power off. Don't use hardware reset button!

Hide SIM contacts with
You can hide contacts with Advanced Config It really works even after soft reset...

This is strange, bud I tested all and it comes allways back on "1" after soft reset.
Do I need to do some unlock to be able make changes in HKEY_CURRENT_USER ? Other modifications in registry was permanent...
Thanks

heba said:
This is strange, bud I tested all and it comes allways back on "1" after soft reset.
Do I need to do some unlock to be able make changes in HKEY_CURRENT_USER ? Other modifications in registry was permanent...
Thanks
Click to expand...
Click to collapse
This also happens on my device, have tried changing this in AC and editing the reg, but with a soft reset it comes back

This program should help (it has been written for diamond).
http://forum.xda-developers.com/showthread.php?p=2413858

ThomasNM's advice worked for me

Great ! NikiSimFix is working perfectly !!!

Problem was already mentioned by me couple of pages below.
Registry settings doesnt help as well as Advanced Config.
NikiSimFix.cab solved this issue.
B.

bzdziagwa said:
Problem was already mentioned by me couple of pages below.
Registry settings doesnt help as well as Advanced Config.
NikiSimFix.cab solved this issue.
B.
Click to expand...
Click to collapse
I'm lost, I've tried this just now and again they keep coming back I really don't know what else to do now

It MUST be performed like this (try to not ommit any step)
1.Change known registry value to 0
2.Install NikiSimFix patch
3.SHUT DOWN TP - don't perform Soft Reset - SHUT DOWN TP.
Now....it works
B.

bzdziagwa said:
It MUST be performed like this (try to not ommit any step)
1.Change known registry value to 0
2.Install NikiSimFix patch
3.SHUT DOWN TP - don't perform Soft Reset - SHUT DOWN TP.
Now....it works
B.
Click to expand...
Click to collapse
I just don't get it anymore....
After doing all these steps it just won't work.
In my contact list I can see still all my contacts twice.
True my mobile shell I can see my contacts twice...
ONLY with my spb diary I see them once....
Really really strange.. who gets this?

@ Pensador:
have you tried this already?
http://forum.xda-developers.com/showpost.php?p=1769534&postcount=2
Offtopic and in Dutch:
hey iemand van de TouchPro Hyve

heey thnx 4 your reply...
No I didn't try that one because I don't want to erase everything on my sim...
Just a precaution....because if someday ( only god knows when ) my device crashes of whatever....I will loose all my contacts....and that's something i do not like...
@ offtopic in dutch:
hehe, jah leuk eh. Maar ik denk dat wel meerdere van hyves hier op t forumpje zitten hoor .

it does not erase your simcard haha! (that would be stupid) it just stops your device from constantly looking @ your simcard and make double contacts in your phonebook
(but it never hurts to make a backup just in case..... Don't you have your contacts sync. in outlook???)

no solution mentioned above working here either. nicksimfix wouldn't do it

For those who can't get this working, which ROM are you using? NikiSimFix worked fine for me on the stock ROM, but I've tried everything on DCS V13 and V14 ROMs and nothing works.
Interestingly if you make the registry change and you don't use TouchFlo 3D then this is fine, but as soon as TouchFlo starts the SIM contacts reappear. What I have found is that if you make the registry change after a soft reset the SIM contacts will remain hidden until the next soft reset (or until you manually restart TouchFlo).
I made a .reg file to do this quickly (below), but I would still rather find a permanent solution.
Rowan

Xtreme XL said:
it does not erase your simcard haha! (that would be stupid) it just stops your device from constantly looking @ your simcard and make double contacts in your phonebook
(but it never hurts to make a backup just in case..... Don't you have your contacts sync. in outlook???)
Click to expand...
Click to collapse
ahh allrighty...I misunderstood it then...
But also this fix didn't work 4 me...
Get a little bit tyred of it now....I just don't understand why I still can see all my contacts twice!
I will explain what I did...
I did the setting in AC, then I checked the setting in DT after that I checked the setting @Regiustry editor... So now knew 4 sure everything was off.
I runned my .cab and after that I turned my tp down.. no reset but just turned it down...
didn't work.. also didn't work witrh a soft reset...

Hide SIM Contacts: HKCU\ControlPanel\Phone - create a new DWORD value named "ShowSim" and set it to 0

iRiKi said:
Hide SIM Contacts: HKCU\ControlPanel\Phone - create a new DWORD value named "ShowSim" and set it to 0
Click to expand...
Click to collapse
THNX 4 your reply! but It still doesn't work!
I think I tried about everything right now!
4 the people who maybe have a solution....I use spb mobile shell....

Serious help needed

hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?

So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.

thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..

I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?

my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.

Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.

0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.

Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.

Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.

I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.

asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave

Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.

MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((

asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave

i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?

All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.

GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.

If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****

sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?

asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve

I've never seen this problem before... unable to install/uninstall applications?

Hello,
No matter what application I would try to install, it would fail right away. I thought that maybe the last application I installed was the problem, so I went to uninstall it from the settings menu. When I got to the Remove Programs list, it was empty! I cannot install or uninstall applications!
The last program I was able to install was this: http://wmpoweruser.com/?p=3646
Can anyone help me fix this, or will I need to hard reset?

I gave up and just did a hard reset.

SKTools
Hi
for anybody else still facing this issue, SKTools may help you.
Cheers
andrew-in-woking

i have same problem, i do tweak registry settings, but haven't for about 2 weeks before this problem happened. tried to use sktools to uninstall programs, but same result.
any suggestions? i do have a registered install of sktools for smartphone.
btw, im using a BJII with 6.1
Also, just realized i cant access the "about", "Accessability", or "owner info" info in "settings", it gives me "ERROR The settings could not be opened"
however, "version" and some others in the "settings" menu work fine (i haven't gone thru and tested all of them)
I have already performed a couple soft resets, with no change. seems like something pretty basic is F'ed. any ideas would be appreciated, i am planning to hard reset tonight if i dont get this taken care of...... So so much to re setup/install.... :-(

i did a hard reset, reflashed my bjII to the most recent 6.1 ROM. and now it is doing the same thing AGAIN!.
i have done no registry mods besides unlocking the keys ATT tries to restrict for their ghey medianet/cellularvideo links. and that has NEVER caused any issues before.
i Have installed:
NETCF3.5
Live Search
LEDAlertsSP
GoogleMapsMobile
Resco Explorer
Opera
SKTools
Increase Ringtone size to 25mb
the only app i haven't tried before is Twikini (a twitter app) it seems to work perfectly, but it is the only thing i have not had on my phone for an extended period of time.
Anyone with advice on how i can go about finding out what the real issue here is please lemme know.

PrettyPistol555 said:
i did a hard reset, reflashed my bjII to the most recent 6.1 ROM. and now it is doing the same thing AGAIN!.
i have done no registry mods besides unlocking the keys ATT tries to restrict for their ghey medianet/cellularvideo links. and that has NEVER caused any issues before.
i Have installed:
NETCF3.5
Live Search
LEDAlertsSP
GoogleMapsMobile
Resco Explorer
Opera
SKTools
Increase Ringtone size to 25mb
the only app i haven't tried before is Twikini (a twitter app) it seems to work perfectly, but it is the only thing i have not had on my phone for an extended period of time.
Anyone with advice on how i can go about finding out what the real issue here is please lemme know.
Click to expand...
Click to collapse
Hello I think it wasnt necessary, I had the same problem twice, and flashed it again, and restored the rom and it keeped on non working. So the first thing i did was to unmount the sd card and mount it again and it worked for a while.
Afterwards I format microSD card- FAT32, other guy wrote in a forum with 4096.
here is the link hope it works for you
http://forum.xda-developers.com/showthread.php?t=1124590