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Fommy.com and their ship date issues

Has anyone had this happen to them when ordering from Fommy.com? I placed an order for a case they said would ship on 1/18/2010. On 1/22/2010 I checked their site for my order and they changed the ship date to 2/1/2010 without notification. I contacted them and they apologized and said it WOULD ship on 2/1/2010 and that they would expedite shipping. I just checked again yesterday and they now changed it to 2/8/2010, again with no notification. I understand that they may no have much control over their suppliers but at least communicate changes to their customers. Agree?

+1 I had ordered a screen protector thinking they had them in stock. I was wrong. I had placed an order the day the N1 was released...Jan 5. Then I check the status a week later and I didn't see a change in status so I email them. No response so I live chat on their site. They apologized for the delay and said they were going to get them in stock THAT DAY (don't remember which day). So I said fine, let the order stand.
Now Feb rolls in. I have been busy at work so it wasn't a big deal really....I email them on Feb 2 and get NO response. Then on Feb 4 I live chat with a rep again and they apologized again and said they do not have an eta on my order. So I request that they simply cancel the order. The rep then asked if I could wait a few more days. I said why? You do not have a definite eta, why should I wait? I asked them directly, if there was a problem cancelling my order and they finally said no.
Let me tell ya, its worse than cancelling AOL LOL....
FOMMY.COM. Bad online retailer. No status updates on your orders unless you inquire via live chat. No response to emails.

I third this. I oredered some stuff from fommy.co.uk (their UK branch). They like to play around with the delivery dates, literally shifting it back and forth. After the stuff arrived I had to return some stuff. Their customer support is almost none existant, I've sent my stuff back to them for over a week and I've yet to hear back from them. Even the postal tracking confirms delivery and they've yet to get in touch with me.
Avoid like the plague.

+1 still haven't gotten my case.
You get what you pay for I guess

charkosh said:
+1 still haven't gotten my case.
You get what you pay for I guess
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No really. In your case you got NOTHING for what you paid for (the case you ordered hasn't arrived yet).

T-Mobile.com Orders: Is yours "still processing"?

I ordered mine early on 11/1 or 11/2. Mine still shows as "being processed." Just wondering if anyone elses is showing this, if they ordered through t-mobile.com (upgrade)??
Thanks

Yes, mine has done the same thing. I have contacted customer service several times but they cannot tell me other than it hasn't shipped yet. I wonder if they are having problems with the website updating? I sure hope so. My confirmation email said the estimated delivery was today, and online it says 11/8. If it hasn't shipped yet, I don't see how they will make 11/8 with standard shipping. If you find anything out, let me know!

Did you order with the express shipping? I did so yesterday AM, and it showed processing - waiting on shipment all day. This AM however, it has been shipped and is set for delivery tomorrow.

No, I just did standard shipping. Did T-Mobile show the tracking online or did you get some kind of other notification that it shipped?

I ordered around noon yesterday - express shipping. The UPS tracking number doesn't show an ETA yet, but shows "Ground" shipping. I hear T-Mo does this if UPS can guarantee that the "3-day Express Shipping" will be met. Living in NY has its merits, as Ground can happen in 1 day.

I chose regular shipping on either 11/1 or 11/2 and its "still processing" with eta deliver date for 11/8, but in the email it said deliver date of today...

Legaleye3000 said:
I chose regular shipping on either 11/1 or 11/2 and its "still processing" with eta deliver date for 11/8, but in the email it said deliver date of today...
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Have you contacted customer service yet? I am curious if you get the same answer as me. If I don't have a package when I get home from work today, I will be talking to them again.

Haven't called... Stuck at work all day. Hard to make phone calls....

i placed my order about 8 last night and mine is pending shipping. this may be due to the fact that i have express shipping? (offered free through retentions)

VibrantOwnr said:
i placed my order about 8 last night and mine is pending shipping. this may be due to the fact that i have express shipping? (offered free through retentions)
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It should be shipped soon with express shipping. I ordered on Wednesday AM and will get it tomorrow.

Mine is "pending shipping" -- I ordered early morning yesterday. It is set to be delivered 11/10 I thought they would ship out the phone the day I ordered, but apparently they take longer to ship out ground shipping orders.
(Ground shipping -- I was told express shipping could not guarantee the phone coming on Friday, but rather guarantee was for Monday.)

I ordered on the phone yesterday. Called 611 today and said order number, as I didn't have one. The recording came back and gave me a tracking #. Scanned this morning by UPS and due here on Monday.

Legaleye3000 said:
Haven't called... Stuck at work all day. Hard to make phone calls....
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I am at work also, but I did the live chat a little bit ago. The rep said that she has seen it happen where the online shipping doesn't get updated, and even if it says processing, it could have shipped. I don't know if that is true or not, but I guess we will see. Other than that, I got the canned answer that based on ordering 11/1, I will get it no later than 11/10.

My status is 'complete' according to T-Mo. UPS still shows that only billing info has been received on 11/3 with no date of shipment. I wonder what that means?

floepie said:
My status is 'complete' according to T-Mo. UPS still shows that only billing info has been received on 11/3 with no date of shipment. I wonder what that means?
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UPS has been notified of the shipment. When they pick it up it the next scan will say origin scan, which should be sometime today.

I ordered mine through customer retention on 11/3 at 6:15am and was told they would ship it out express. I called in to check the status this morning and it is still processing and they now show it GROUND. I complained and they stuck to their plan saying it would be there in 3 business days. I called in again about 3 hours later and was told to check it on line with the order number. I did and it shows a delivery date of 11/10 and it was sent GROUND. First they denied me the red color and now they are playing games with the shipping. I am ready to call corporate. i have been with t mobile over 13 years and this is the third phone in a row shipped to me that went ground after telling me they were shipping express. Either UPS is ripping them off by shipping ground instead of express or T mobile is just cost cutting and wants to make the customer feel like they are being treated royally. This really puts a damper on the excitement of the new phone. When a business starts telling you one thing and doing another then they have lost all care for the customer and their customer relations awards are bogus.

tenbeau said:
I ordered mine through customer retention on 11/3 at 6:15am and was told they would ship it out express. I called in to check the status this morning and it is still processing and they now show it GROUND. I complained and they stuck to their plan saying it would be there in 3 business days. I called in again about 3 hours later and was told to check it on line with the order number. I did and it shows a delivery date of 11/10 and it was sent GROUND. First they denied me the red color and now they are playing games with the shipping. I am ready to call corporate. i have been with t mobile over 13 years and this is the third phone in a row shipped to me that went ground after telling me they were shipping express. Either UPS is ripping them off by shipping ground instead of express or T mobile is just cost cutting and wants to make the customer feel like they are being treated royally. This really puts a damper on the excitement of the new phone. When a business starts telling you one thing and doing another then they have lost all care for the customer and their customer relations awards are bogus.
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When you talked to the rep on the phone, when did he mention the phone would be delivered by with express shipping? Mine told me with express he could guarantee the phone would arrive on Monday at the latest and if it didn't arrive on Monday my shipping charge would be refunded. I, of course, denied the express shipping because if I was going to have to wait the weekend I may as wait it out for ground shipping.
Now, it turns out my phone is set to be delivered on Monday with ground, which makes me think express would have delivered by Friday, so I am not a happy camper.

I ordered through retention also yesterday AM. While it was pending all of yesterday on the check order page on their website, it showed expected delivery on 11/10 - must be a default date without regard to actual shipping method.
As soon as I checked first thing this AM, it showed shipped, with next day (Friday) delivery.
tenbeau - have you checked the status online today - hopefully it has been shipped?

Just got a message from t mobile stating the phone has not been shipped yet and is due to arrive on 11/11/10. I was promised express to arrive within 3 days and according to the rep Friday the 5th at the latest. Upon calling in again I was informed that it was never meant to be shipped express but only ground even though all of the past 4 orders were supposedly sent express. Of course UPS shows ground for the last 4 orders. What a cluster f**k. This just sets the tone for the phone, I am ready to call and cancel the phone order and talk to other carriers. What really upsets the applecart is that they denied me the red color when I called in and when I called back they said red was no problem but they could not place the order until the first order was cancelled in their system and that could take up to 48 hours. The retention rep than told me that you will have the phone by Friday maybe even tomorrow so I declined to cancel and place the red order. I decided to just let things be and now the phone is 7 days away and not even the color I prefered. I am reading threads in this forum where locations did not have a selection of colors even the corporate stores. You would think that their new flagship phone would be well stocked with all colors available and everything ready to go on launch but NOT T Mobile.
Edit Just got online with T Mobile and sure enough still showing processing and delivery date of 11/11/10. I should have kept the G2 would have avoided all the hassle even though the G2 had issues. Does anyone know of the corporate phone number for T Mobile-Just spoke with Customer retention and was informed that it was processed ground even though it was ordered express. Now showing a delivery date of 11/12 and they cannot tell me why it has not been shipped. The rep offered to take $50 off of my bill. She than said T mobile paid for the shipping and I said I would have been happy to pay for the shipping to avoid all of this hassle. What mess!!!!!!!!!!!!!! Anyone else experiencing this type of clown act.

I finally called Customer Loyalty and the rep said that they just switched warehouses and that many orders have been getting lost. He said that my order was lost and would never ship. He was not able to cancel the order but was able to put a note in my account to allow me to upgrade "again" at a T-Mobile store. I suggest anyone who has been stuck in a "being processed" call Customer Loyalty and get it resolved...
Hope this helps.

fyi Merimobiles :)

Got a email from Dec. 26 Sale (the Dock)
Merimobiles added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper USPS
Tracking number xxxxxxxxxxx
Shipping status Shipped
Your order has shipped. (Order#: xxxx placed on 12/26/2010)
and
Label/Receipt Number:xxxxxxxxxxxxxxx
Service(s): Registered Mail™
Status: Foreign International Dispatch
Your item left BEIJING, CHINA PEOPLES REP on January 05, 2011. Information, if available, is updated periodically throughout the day. Please check again later.
Its on the way

+1. I received the same exact message. They probably did all the orders from the 26th in bulk.

not yet
I ordered the afternoon of the 26th. I haven't received an email from merimobiles yet.

What did you guys order the Malta unit? If so why no the Viewsonic which seems to be lower priced?

Dude-They are talking about the docking station, not the tablet.

Nothing for me yet.

also ordered on 26th, no shipping info yet sob..

Also ordered that night, no email, yet
Sent from my ADR6300 using XDA App

I ordered mine on the 26th -- got an "Your order has shipped" email on Jan. 6th
I get the impression that they are working through a backlog -- but you may want to contact them to get a status JIC

I ordered my dock on 1/5/2011, so I guess that I shouldn't expect anything soon.
It looks as if they are using drop shipping for the docks. They must wait until they get enough orders to get a volume discount from the supplier. Then the supplier ships them to the individual buyer. They don't even touch the docks, but handle the sale and make a profit.

I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.

gksmith said:
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
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I order on the 27th not email received yet...

Merimobiles.com Customer Service?
... or the lack of?
I ordered mine dock on 1/3/11, order was processed and my card was charged on 1/5/11; got 2 emails to confirm that.
Since then, two + weeks later, their web site states: Order Processing(?)
No response to two of my emails, no one picks up their phone, goes to VM rightaway and no calls back from them.
Was anybody able to speak to a live person there or gotten a response to their emails?

I am sorry to hear about everyone's troubles with receiving the dock. It sucks when you pay for something and then having to wait for what seems like forever.
If you guys get tired of waiting for the one you've already paid for from this company, there are a couple of guys in the gTab forums that have ordered in bulk and are sitting on some right now. And, at least one of them ships the same day he gets the payment.
Just thought this was worth mentioning.

I paid for 2 through it2steve yesterday and he send tracking number very quickly. I think we're both in the DFW area so maybe I'll get them tomorrow?

Same here. He's quick and helpful.

I ordered 1 from it2steve yesterday, i have a tracking # today and should have by Saturday if not sooner.

I ordered 2 docks from MeriMobiles on the 26th of December as well. I sent them an e-mail last week for an update and finally received a response today. I also finally received a tracking number that the package was shipped on the 15th but that it could take 10 - 14 days to receive.
I wonder how much business this company has lost due to its lousy customer service. I was going to file a dispute with Paypal if I hadn't heard something by tomorrow.

ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.

sixvoltsystem said:
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
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Well I'll be...they just sent me the e-mail that it is on its way, their ears must have been burning.

[UK] Carphone Warehouse pre-orders

Hi all
Anyone pre-ordered from CW yet?
what did you get and when do you think it will be shipped
Cannot remember if last year they were OK or not at shipping them ahead of others
Also are there some freebies with these orders?

I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!

Ordered instore at CPW inside Curry's Bolton today. Black S8 (SimFree). Took 10 mins, collect from store on the 20th & get a free Samsung speaker

Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!

scgf said:
Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!
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Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...

Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.

comicbookguy72 said:
Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...
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Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.

scgf said:
Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.
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Good to know the returns policy works. Just hope rooting is possible and the custom rom scene is good enough on the S8. (had Nexus devices since the GNex & really going to miss crack flashing).....

I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.

scgf said:
I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.
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It's actually not the same sensor either ,it's the same specs but a new one that no other phone uses. I'm sure it will be better in many scenarios with the improved processing and new features and will probably knock the Pixel from 1st place on dxomark. I can't wait to do some testing once I get it.

I can't wait for the 20th and my new phone! I pre-ordered it from CPW on Saturday.

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
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I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!
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On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier

scgf said:
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!
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I had the same issue - got an email later saying card didnt go thru - had to call bank and them to sort it out - annoying - but still better than the crap samsung website service

tim2london said:
On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier
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I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.

ewokuk said:
I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.
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On JL website - they only have S8+?

I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!

FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Depends what you want. I'd much rather have the speaker than a VR headset or a memory card!
I'm not sure the UK is getting screwed - the S8 launches here at the same time as the States. There are many countries that don't see phone releases until much later after launch. We generally get them pretty quickly.

tim2london said:
On JL website - they only have S8+?
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I thought they had both but I have ordered the + anyway.
---------- Post added at 13:18 ---------- Previous post was at 13:17 ----------
FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Yup battery life worries me too but I have not found another device that I would be willing to go for and my S5 is getting on a bit so I need to upgrade.
UK being screwed is nothing new. We get screwed on price and screwed on deals for just about everything. Now they are using brexit as an excuse to stick the prices up on everything when we were already paying far more than the exchange rate says we should have been paying in the first place! They have all just spotted an opportunity to increase their profits by a big chunk and hide it as being brexit. And Samsung themselves can keep whacking up prices all over the world because they dont really have any serious competition at the top end, otherwise they wouldn't be able to.

XxSPARC0xX said:
Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.
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arrgh how did u managed to get extra 50 quid on top xd i just preordered s8 plus and free speaker... for delivery on the 20th

Slickwraps never ships

So I bit the bullet and decided to wrap the Note9 and found that only SlickWraps lets you buy wraps for the sides of the phone. So went ahead and ordered them on the 8th of this month.
At this point the order has not changed status at all. They are also not responding to any customer tickets. Nothing, it's like there's no one home.
I was wondering if anyone else got anything from them, and if you did, how long did it take you to get it?

They are SLOW during their sales. I too bought 3 skins this time during their 70% off sale. The last time I bought during a sale, I didn't receive my items for 3 weeks. I emailed them and like you got nothing for a while. Eventually they did let me know that during and after a site sale their shipping and email response times are longer than usual. Hope this helps.

I should have learned my lesson from last time this big sale happened. My order that was placed on the 8th is still waiting to be arrived at a USPS facility. Label created only. My second order placed the on the 9th still has no shipping label created.
This will be the last time I order from them at all. Sale or no sale. They don't even respond to emails. Small operations. Mom and pop-like operation from the looks of how they're running things. Dbrand is not much better than them in this regard. I think skins are dead to me because of the selling experience as a whole.

roaduardo said:
I should have learned my lesson from last time this big sale happened. My order that was placed on the 8th is still waiting to be arrived at a USPS facility. Label created only. My second order placed the on the 9th still has no shipping label created.
This will be the last time I order from them at all. Sale or no sale. They don't even respond to emails. Small operations. Mom and pop-like operation from the looks of how they're running things. Dbrand is not much better than them in this regard. I think skins are dead to me because of the selling experience as a whole.
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Least you got some movement. I'm still in processing. And I completely agree with you, this makes me never want to buy a skin again.

I should have learned my lesson the first time.
I ordered some during the holiday season and like another user stated took about 3 weeks to get to me. Understandable during the holidays. Now I have placed an order and have not heard anything for over a week.
Last time I order from them. I could care less they are made in the USA. Make them in China and ship them out sooner.

I ordered mine on the 5th of this month and is still processing. I emailed them and 3-4 days later they emailed me back stating that during their sales they get behind but assure me that once my order is complete I will receive a tracking number. Going on 2 weeks already.
Very annoying. Last time I ordered, took 4 days to receive item. I think this will be the last time I order from SW

apatcas said:
So I bit the bullet and decided to wrap the Note9 and found that only SlickWraps lets you buy wraps for the sides of the phone. So went ahead and ordered them on the 8th of this month.
At this point the order has not changed status at all. They are also not responding to any customer tickets. Nothing, it's like there's no one home.
I was wondering if anyone else got anything from them, and if you did, how long did it take you to get it?
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Not in the US so my usual shipping is 2 weeks if I order from them. Currently waiting for 2 orders. First order made March 17. Second order made March 29. Guess what? My March 29 order got tagged as shipped last April 3. March 17 order? Got tagged as shipped last April 17. The problem is I still order from them. Oh well. I'll just have to wait, i guess.
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