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VOIP software hangs phone

Hi,
I bought the Excalibur and the Vox 'cause I though it would have been great being able to place VOIP calls from my phone, using the same setup I use with my ATA.
The files to enable VOIP and MS phones have been circulating since a while, but even though I tried couple of packages I still have some issues.
The problem I have is that, for some strange reason, when the VOIP cab is installed my phone sometimes loses "Calling and receiving" capability.
Sometimes I trie to place a phone call and the phone hangs, I can only switch it off and on again. Sometimes I even have to remove the SD card otherwise it will keep doing a Reboot Loop.
Other times I receive an SMS for a missed call, as if I had been offline. When I then try to call back my phone hangs.
This bug seems to affect only the Calls and not the SMS functionality.
Has anybody experienced the same issue?
Thanks,
Ka.

I also have the same problems except for the SD rebooting.
I installed the VOIP client from the workarround posted here and I also experience the same problems:
1) phone seems to work fine until I decide to place a call, when I finish entering the numbers and I hit the Call button, the phone does nothing (not even the beep) and from that point I know that I can't place calls (dial pad doesn't even works on home screen). I have to reboot.
2) I receive SMS from missed incoming calls. If I call my S710 from another phone I get a calling tone and then the answering service, but the S710 does nothing.
I had email accounts configured and I thought this problem was from GPRS not letting GSM calls come in (as it says in other threads) but now I have no active email accounts, no GPRS traffic and it is ever worst (3 to 4 reboots a day!)
I honestly don't remember this problem before VOIP client installed.
Anyone has this simptoms???

I do have the same probs
Probably others aren't experiencing the same because they disable the VOIP when no Wifi is available. I'll try to reinstall the VOIP Cab and try that way.
Bought the S710 for it's VOIP cababilities and possibility to hook it to my PBX and finally feel the freedom of VOIP (Ok, bit exagerating but you get my point ).
Anyway, since we're two at the moment, promised to keep you posted.
Thanks for your help.
Ka.

kast did you improve your VoIP configuration tool? I once tried it, but it never worked. I gave you feedback in another thread but never heard of you

same probs too

jockyw2001 said:
kast did you improve your VoIP configuration tool? I once tried it, but it never worked. I gave you feedback in another thread but never heard of you
Click to expand...
Click to collapse
Hi there,
sorry for taking so much time. Actually been quite busy lately and well, ok, must admin left this VOIP thing a bit aside.
Anyway, would you mind trying this version, hope it will work a bit better.
Tested with the provider you sent me and it seems to work.
(This is not a Cab Install thing, been packed up in couple of minutes, please unzip it and run it from your mobile.)
I think I'll get back to this so stay tuned for some little enhancements.
Ka.

COOOL.....Works on my modded Tornado with wm06...great!!!!Thanks!!!!

Hello Kast,
After my last post, I unistalled the VOIP software from within the phone's start>Settings>Remove Programs>Sleuth's WM6VoIP
I got this message "Sleuth's WM6VoIP was not completly removed. Do you want to remove it from the list of installed programs?", I didn't remove it.
I then changed the Settings>phone>Internet Calling>"Use Internet Calling" to "Never".
Since then I haven't experienced any troubles at all and I haven't rebooted the phone for some days now! problem solved but no VoIP!
I'll try your VoIP files and see what happends.
Cheers
P.S. My setting for VoIP was "whenever available" but i had WiFi off 99% of the day. (some days even 100%).

Can't receive incoming calls

Hi there, I am using VJgrace latest 3.4 ROM, I realized that nowadays, sometimes I would not be able to receive incoming calls, my friends and relatives have complained that I do not pick up their calls, they even showed me the proof of their call logs. They said there were dialing tone. So one day, I tried for myself and true enough, at times, the phone will just light up from idle, but it will not say that there is an incoming calls. When this happen, I cannot make outgoing calls as well, when I try to dial someone, it just hang there.
Any solution? Is this a radio or ROM problem?
I have run the GSM update

I faced the same problem too. I thought my friends were joking. just called myself to confirm. true enough the phone lights up for a second or two then it goes back to sleep.
this is serious. am thinking of going back to WM 5

Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.

bipinsen said:
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
Click to expand...
Click to collapse
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?

illi said:
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
Click to expand...
Click to collapse
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.

bipinsen said:
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
Click to expand...
Click to collapse
not too sure but will check next time i active sync. anyway i rarely sync with my pc so i doubt thats the problem - i noticed once while hooked to pc the phone awakens and then sleep. i use mail2web.com's microsoft exchange to sync my emails. i active sync only to do spring cleaning on my device and SD.
if karhoe subscribe to the same telco as me than i suspect its the operator. (hello karhoe you there;-))

I have this problem even when the phone is not connected to Active Sync, when i'm outside. The phone just light up, and then poof, gone. Well, I am using DiGi telco. But I don't have this problem when using Andot's PEE, don't have it when using 3.0 ROM, only recently when I started using 3.1, had this problem, after so long, then use 3.4, still have it

I had this issue with WM5.. now with WM6 I didn't found (yet) this issue. (using EA ROM)
This is a quote of one of my posts (Oct 7 2006, 18:43, modaco):
i think this is a software issue..
i have a spv c600 and have problem with the telephony part (and many other spv c600 users)
1. some times when somebody is calling me the phone does not announce in any way that i have a call.
2. other times when somebody is calling me the phone send automatically a busy tone to the caller and again does not announce me that somebody has called me.
3. and other times when somebody is calling me, the caller is announced by the robot that 'the user is in an uncovered area or has the phone turned off' or it divert it to voice mail (if the WM user has voice mail active. i have it off)
however, point 1 and 2 can be 'detected' by eye on call (phonesharpen). only detected (no answer, no nothing).
- in the first case, a window with caller information is displayed as long as the caller is calling you.
- in the second case, a window appears and disparears extremly fast
to bad that the phonesharpen does not log the detected calls . i have mailed them about this, but on answer..
i gues the problem is the native telephone application
so .. in conclusion WM smartphones are not recommended for people who want to use them as a phone.. who knows what important calls you miss.. i hope this will be fixed someday
Click to expand...
Click to collapse
@karhoe you should tell this to NiTroGeN and to VJgrace

Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone

ega2oo2 said:
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
Click to expand...
Click to collapse
I tend to believe that it is caused by either of these problems:
1 - the telco (I'm subscribing to the same telco as karhoe)
2 - the voip plugin on the Homescreen
This is what I'll do: I shall deactivate the voip plugin. But I cant afford to unsubscribe from my current telco; it offers the cheapest unlimited data plan. LOL!!

I have a feeling that it is related to VOIP, I did configure my VoIP using the xml method, and then I also installed the VoIP fix button for communication manager. Now im using HTC Home screen and so far, so good

Dialing forever on uitgoing calls, and no incoming calls

Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter

deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
Does a different radio ROM help?

I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.

deechte said:
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
Click to expand...
Click to collapse
If it's under warranty, do that!

deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?

sounds a little similar to this...
http://forum.xda-developers.com/showthread.php?p=2374406
hopefully that ^ solves the problem

Thanks for your reaction. It's not the same problem though, when my problem occurs it stays. I can never make a phone call normally again anymore, nor receive a call. I have to soft reset.

Kukatrap said:
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
Click to expand...
Click to collapse
Do you have Webis Note2Self installed?
I cloned my device's software and settings to a new one from the shelve. After a few days the problem occured again. So it's probably not a hardware problem in my case. With the problem occuring, I changed the phone settings from Auto to GSM and the UMTS settings from Auto to GSM(900+1800)+UMTS(2100), both didn't solve the problem when it was occuring.
Then I opened Memmaid and discovered there was an instance of Note2Self (Webis) under the running processes. I closed that one down and closed Memmaid and then the problem was gone!!
On their forum, other users report about audio issues. I'm looking in to this further. I'm using N2S 2.01 build 2326.
[edit]
Yes! Upgrading to version 2.03 solved my problem! Finally!

deechte said:
Do you have Webis Note2Self installed?
Click to expand...
Click to collapse
Yes, I am!!
I'll upgrade, thanks.

I had the same issue with the standard WM6 ROM thats the whole reason I changed to Diamond R4 ROm, has not happened since then. One thing I did notice is that I had my phone in my hand and it came out of sleepmode by it's self and 3 minutes later after putting it back to sleep I receive a message to say I had voice mail. Now I am thinking that the phone knew a call was comming in but it was to lazy to ring so it just sent it to voice mail. When I tried to call voice mail the phone connected but there was no sound. I had to power cycle the phone for it to work again.

[Still awaiting solution] Cannot call from my Fuze, need urgent help.

Suddenly today, around an hour ago, I found out that I am not able to call from my Fuze. I can dial, but I don't hear any ring of the number I am calling. I put the SIM card in other phone and it can make calls. I am now sure what is wrong, could someone please provide some much needed suggestions?
I wouldn't have opened this thread as a new issue, and even if later it gets moved, I am seeking some urgent help, so I am posting it as a thread. Thanks.

Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?

ourtech said:
Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?
Click to expand...
Click to collapse
Yes, I did and the Airplane mode is off and the Radio is on. Somehow, not being able to call has coincided with not being able to connect to 3G too. The problem happened all of as sudden. I even made some calls this morning from my Fuze, and suddenly, it just would not make any more calls from it. Any more suggestions? I really don't want to hard reset it, as I have so much customization on it. Thanks.

i would backup and preform a HR to make sure it's hardware related

is the speaker bad? does the phone work on speakerphone?
does the call fail?

Agreed do a hard reset...if that doesnt work its the phone itself and a warranty issue. Which AT&T will take care of

I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.

incisivekeith said:
I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.
Click to expand...
Click to collapse
The music and the speaker form calling are not the same, does it work on speakerphone?

Thanks for your response scotchua. The speakerphone was not working, to answer your question.
Update: I can make calls now.
But, instead of closing this thread, I would like to keep it alive, as I don't know what created the problem and what solved it. As I said, when I couldn't make calls, the data connection was not getting established either. If it was a problem with the connection or AT&T's tower, I would not have been able to make calls when I inserted my sim card into another phone. For about 6 - 7 hours, I had to use another phone, which does not have the features that Fuze has.
later in the evening, I put the sim cad back into Fuze, just to try if it worked, and it did work; I can make calls now. This actually complicates the problem, as I don;t know what caused it and it scares me that this can happen again and I, or anyone else who would be having a similar problem, will not know how to fix it. If keeping this thread alive does not seem like a waste of time to the community, please provide more suggestions regarding what may have caused the problem. Thanks.

i had the same problem with my fuze. I could not hear from the phone when making a call, but i could hear from the speakerphone. I reset the phone, changed ROM and tried everything. Nothing worked so I had to return the phone for a replacement.

Microsoft Voice Command making my phone unusable

This has been an ongoing problem with my last two phones. First was an HTC Touch Pro, now an HTC Touch Pro2. It doesn't matter if I am on a stock or custom ROM or whatever.
I noticed that when I called people, especially when the headphone jack was plugged in (using the auxiliary port in my car speakers) that people would be unable to hear me for a good 5 to 30 seconds. I could hear them but they couldn't hear me. Eventually they'd be able to hear me.
I kept killing processes one by one until I narrowed it down. It was Microsoft Voice Command! I was really surprised because I use the program only for announcing who is calling me (very nice feature so I don't have to run to the phone if it's someone I don't care about). I don't use it for dialing or anything of the like.
I have Googled for hours and a few people have the same problem but the only fix appears to be "don't use Voice Command" which sucks. I guess what I'm asking is if either a) there's a way to fix MSVC so this doesn't happen or b) there's a program that announces who is calling you that I can use instead of MSVC.
MSVC was annoying anyway because when you click "mute ring" when someone is calling you it still repeats the name! Pretty stupid. So I guess I'd just like some sort of replacement program for announcing incoming calls. Any suggestions would be greatly appreciated.

Have you tried fixing this issue using this?
http://forum.xda-developers.com/showthread.php?t=586901

Pumpiron579 said:
Have you tried fixing this issue using this?
http://forum.xda-developers.com/showthread.php?t=586901
Click to expand...
Click to collapse
Thanks but that program did little more than allow me to change the volumes and speeds.

I have the same issue with my Blackstone. When I check the running process I find that Voice Command takes almost 100 pct and James everything else.
I also Need it to announce who is calling.

Yeah I'm essentially giving up on MSVC ever working correctly, so if anyone know of a program that just announces who is calling, that would work just great.

daddylonglegs said:
Thanks but that program did little more than allow me to change the volumes and speeds.
Click to expand...
Click to collapse
LOL,Yea, it does a lot but I would ask your question about your headjacks in that forum. I am sure you would get an answer.

um, what versions are you guys using?
tried using an up to date one?
Microsoft_Voice_Command_v1.6.23562.cab
(for 6.5.x)
Microsoft_Voice_Command.v1.6.21881.cab
(for 6.5)

pyrorob said:
um, what versions are you guys using?
tried using an up to date one?
Microsoft_Voice_Command_v1.6.23562.cab
(for 6.5.x)
Microsoft_Voice_Command.v1.6.21881.cab
(for 6.5)
Click to expand...
Click to collapse
I am on 6.5 and your CAB is actually older than what I have cooked into the ROM... :\

MVC1.6 - no please! i am looking for a Voice activated app...
What good is that MVC1.6 if you have to Press a button and then say command? its called crap. Such a Program is already inbuilt in my WM6.
I am looking for a Voice program that keeps running in the background and its always in the listening mode and I can simply "SAY" these commands "as well".
1) WakeUp - wakes up my PPC
2) Sleep - PPC goes to Sleep mode (PPC is On though)
3) Programmed to wake me up at a particular time (by a beautiful Virtual Girl)
4) and Features of MVC1.6
is there anything like that for PPC WM6 ? CE5.2 version?
regards
fifthelement