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XDA IIs unstable and untrust worthy. Please help

Hi all,
Would appreciate help and comments on the following issues I have with my new XDA IIs. Have always been a Palm user but some issues that I face looks more than just software issues.
1. Reception - When my phone comes out from an area without phone reception, it does not get back connection until someone calls or sms. So no outgoing calls possible until someone calls me or sms me. It's a major pain in the neck.
2. Bluetooth - does not work with my Motorolla headset which worked brlilliantly with Nokia and Sony Ericsson. I can hear the other party but they hear everything else loud except my voice soft.
3. Hangs a lot or rather, sluggish at times
4. Does not cut off calls even when end call button on the handsfree set is pressed.
Can anyone help???

In my opinion why don't you Upgrade your ROM, there's lots of articles in this forum how to upgrade your handset.. "Search" Follow the instructions and I assume your device will work properly once for all

Get the latest v1.31 ROM update from O2 service center

As far as the hangs go, I would clean out every unnecessary thing that's in the \Windows\Startup folder. This is stuff that is automatically started up on a soft reset. Stuff like the "aPerSave..." file links for example should be moved somewhere else for safe keeping. I have a PDA2K, so I don't know if you have the same files as I do, but I imagine they are pretty siilar. The Pocket PC OS is limited to 32 running processes and out of the box the PDA2K is running close to that number already. I imagine the IIs is configured similarly. Starting more than 32 processes can cause others to shut down prematurely, causing hangs. So, getting rid of the unnecessary processes leaves more free for apps later on as you are using the device.
I had many unexplained hangups on my PDA2K until I cleaned out that Startup folder. Once I did that, the hangs vanished.

Answer to Question 4:
Unfortunately the button is not supposed to hang up. (I think it puts it in Mute mode?)

Can't receive incoming calls

Hi there, I am using VJgrace latest 3.4 ROM, I realized that nowadays, sometimes I would not be able to receive incoming calls, my friends and relatives have complained that I do not pick up their calls, they even showed me the proof of their call logs. They said there were dialing tone. So one day, I tried for myself and true enough, at times, the phone will just light up from idle, but it will not say that there is an incoming calls. When this happen, I cannot make outgoing calls as well, when I try to dial someone, it just hang there.
Any solution? Is this a radio or ROM problem?
I have run the GSM update

I faced the same problem too. I thought my friends were joking. just called myself to confirm. true enough the phone lights up for a second or two then it goes back to sleep.
this is serious. am thinking of going back to WM 5

Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.

bipinsen said:
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
Click to expand...
Click to collapse
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?

illi said:
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
Click to expand...
Click to collapse
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.

bipinsen said:
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
Click to expand...
Click to collapse
not too sure but will check next time i active sync. anyway i rarely sync with my pc so i doubt thats the problem - i noticed once while hooked to pc the phone awakens and then sleep. i use mail2web.com's microsoft exchange to sync my emails. i active sync only to do spring cleaning on my device and SD.
if karhoe subscribe to the same telco as me than i suspect its the operator. (hello karhoe you there;-))

I have this problem even when the phone is not connected to Active Sync, when i'm outside. The phone just light up, and then poof, gone. Well, I am using DiGi telco. But I don't have this problem when using Andot's PEE, don't have it when using 3.0 ROM, only recently when I started using 3.1, had this problem, after so long, then use 3.4, still have it

I had this issue with WM5.. now with WM6 I didn't found (yet) this issue. (using EA ROM)
This is a quote of one of my posts (Oct 7 2006, 18:43, modaco):
i think this is a software issue..
i have a spv c600 and have problem with the telephony part (and many other spv c600 users)
1. some times when somebody is calling me the phone does not announce in any way that i have a call.
2. other times when somebody is calling me the phone send automatically a busy tone to the caller and again does not announce me that somebody has called me.
3. and other times when somebody is calling me, the caller is announced by the robot that 'the user is in an uncovered area or has the phone turned off' or it divert it to voice mail (if the WM user has voice mail active. i have it off)
however, point 1 and 2 can be 'detected' by eye on call (phonesharpen). only detected (no answer, no nothing).
- in the first case, a window with caller information is displayed as long as the caller is calling you.
- in the second case, a window appears and disparears extremly fast
to bad that the phonesharpen does not log the detected calls . i have mailed them about this, but on answer..
i gues the problem is the native telephone application
so .. in conclusion WM smartphones are not recommended for people who want to use them as a phone.. who knows what important calls you miss.. i hope this will be fixed someday
Click to expand...
Click to collapse
@karhoe you should tell this to NiTroGeN and to VJgrace

Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone

ega2oo2 said:
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
Click to expand...
Click to collapse
I tend to believe that it is caused by either of these problems:
1 - the telco (I'm subscribing to the same telco as karhoe)
2 - the voip plugin on the Homescreen
This is what I'll do: I shall deactivate the voip plugin. But I cant afford to unsubscribe from my current telco; it offers the cheapest unlimited data plan. LOL!!

I have a feeling that it is related to VOIP, I did configure my VoIP using the xml method, and then I also installed the VoIP fix button for communication manager. Now im using HTC Home screen and so far, so good

vox problems with recieving calls and sms

hi all!
ever since i got my vox ive been experiencing problems like this.
it only happens sometime and its difficult to reproduce. but problem is as follow..
people send me sms's (sometimes quite alot) and on their phone it just say pending. then if they phone me or just give me a miss call i recieve all the smses at once. but sometimes even when they try to phone me it goes to voice mail. my phone always have full signal during all of this. most of the time im experiencing this problem is when im using my phone as a gprs modem for my pc. i need to know if i should take the phone back or what? but how can i proof ive got this problem? i even updated phone to latest radio and still got problem. any help or suggestions pse!

I am not sure but I think the sms thing happens with my device also, but I have no idea how that could be possible.
?

What Radio versions do you have? If older upgrade to 4.1.13.54_03.10.90

I was on version 4.1.13.54_03.10.90 for some time
but i found the earlier version to be more stable.
just a personal experience.
but i guess i'll give 4.1.13.54_03.10.90 a second shot.

frauhottelmann said:
What Radio versions do you have? If older upgrade to 4.1.13.54_03.10.90
Click to expand...
Click to collapse
thanx i found ur link on another thread some time ago and i upgraded my radio. but its been 2weeks now and no improvement. my previous radio was something like x.x.34_xx.xx.xx or so. but yes, i do however think that i get better signal. cos on old radio when phone was on my desk it was 90% signal acording to the signal icon on home screen. now its 100. another thing about vox is when u type with qwerty ur hand blocks the antenna weakning the signal. kinda stupid as in most phone manuals they say u shouldnt put ur hand over the antenna area while in call or sms. haha!
but pse any ideas r welcome! im gonna use my sim in another phone for a bit to see if problem is with my sim or phone

Damn.
I have the same problem, most boring one.
Time after time, the phone stops receiving phone calls (line busy if you are calling me, I cant call because the green button doesn't do anything if i press it after I type the number or choose the contact) and some other times SMS messages. I keep the Vox close to my speakers and they make the sound like when you are receiving call/sms (can't describe it, but i think you get me) but nothing happens. And after 2 hours people call me and complain why I didn't reply to their SMS...
If someone finds what is the problem and solution to it I will be thankfull to him/her untill my Vox is alive.
Many options with new ROMs are great thing. But if the SP doesn't do it primary duty (make & receive calls and SMS messages) it's worthless.
I have it tested with 3 ROMs and the problem apeared with every one and each of them.
The default one, don't know the version. The radio was earlier version than 4.1.13.54_03.10.90.
Then I tryed 6.1 v1.0a of Dr. Gonzo.
And now I have for 3 days the 6.1 v1.1. At least once I noticed that problem with this, latest, version.

ljesh said:
Damn.
I have the same problem, most boring one.
Time after time, the phone stops receiving phone calls (line busy if you are calling me, I cant call because the green button doesn't do anything if i press it after I type the number or choose the contact) and some other times SMS messages. I keep the Vox close to my speakers and they make the sound like when you are receiving call/sms (can't describe it, but i think you get me) but nothing happens. And after 2 hours people call me and complain why I didn't reply to their SMS...
If someone finds what is the problem and solution to it I will be thankfull to him/her untill my Vox is alive.
Many options with new ROMs are great thing. But if the SP doesn't do it primary duty (make & receive calls and SMS messages) it's worthless.
I have it tested with 3 ROMs and the problem apeared with every one and each of them.
The default one, don't know the version. The radio was earlier version than 4.1.13.54_03.10.90.
Then I tryed 6.1 v1.0a of Dr. Gonzo.
And now I have for 3 days the 6.1 v1.1. At least once I noticed that problem with this, latest, version.
Click to expand...
Click to collapse
i dont think u got exactly the same problem. cos whenever im not receiving sms or calls for a while then when i make a call or send a sms all my msgs deliver to me at one time. so what im trying to say is that i am indeed able 2 make calls all the time. i think ur problem mite b caused by a 3rd party app on ur phone? btw i had my problem with original rom, guava rom, 6.1a and im downloading 6.1 v1.1 now. but i can tell u its gonna b the same. its not a rom based issue.

Hello
I've this probleme too,
Exemple : I power on the phone at 9h00, that all, and at 11h00 i would like to call a friend, phonebook-->frient-->call mobile and i press the green button it doesn't do anything. Impossible to call someone
I press the voicemail button : no result.
I must reboot.
Exemple 2 : I do anything my friend call me, my phone is power on, good reception, -->He have voicemail !!
I must reboot..
An idea?

padbol2000 said:
Hello
I've this probleme too,
Exemple : I power on the phone at 9h00, that all, and at 11h00 i would like to call a friend, phonebook-->frient-->call mobile and i press the green button it doesn't do anything. Impossible to call someone
I press the voicemail button : no result.
I must reboot.
Exemple 2 : I do anything my friend call me, my phone is power on, good reception, -->He have voicemail !!
I must reboot..
An idea?
Click to expand...
Click to collapse
what radio version and rom are u using? any 3rd party apps that mite interfere with ur call button etc?
PLEASE people lets all give our radio version and rom versions etc so we can pinpoint this problem. it seems that quite a few people are actually experiencing this problem and they dont even realise it.
it does seem that the vox gets in a type of a bottleneck with sms and calls. all ur smses gets jammed and then as soon as i send a sms it blasts open the jam and lets my sms's thru. no point in talking to service provider customer care as they are all idiots

primitive.A said:
what radio version and rom are u using? any 3rd party apps that mite interfere with ur call button etc?
PLEASE people lets all give our radio version and rom versions etc so we can pinpoint this problem. it seems that quite a few people are actually experiencing this problem and they dont even realise it.
it does seem that the vox gets in a type of a bottleneck with sms and calls. all ur smses gets jammed and then as soon as i send a sms it blasts open the jam and lets my sms's thru. no point in talking to service provider customer care as they are all idiots
Click to expand...
Click to collapse
My radio version is : 4.1.13.54_03.10.90
My rom version is Wm6.1 v1.1 : 5.2.19195 (build 19202.1.0.0)
I have just R66mobile7, but i don't think it interfere with my call button

Same problem for me even with the last version of the radio...
I had the same problem with the original rom after installing native voip but no problem with hard reboot without installing native voip on the original rom.
On this morning, I made a hard reboot and didn't install my voip settings only to see...
I will let u know if there are some changes...

I have some problem. Hard reset one day ago .. and till now everything work well.

Did you install your voip settings when you encoutered the problems ?

no route 66 wont interfere. i was thinking more along the lines of smart toolkit etc. it does seem like u got same problem. im read on another thread that the arabic version radio mite be better. so go check on the vox wiki and test the arabic radio. its the second newest version. im gonna try it 2. wil let u know

i never used voip before. but i do however notice if i use my phone as a gprs modem for an hour or so, then i usually send a sms to my gd and all her smses deliver at the same time. now, seeing as voip uses the gprs connection 2. it does seem that the problem is related to gprs being used. my guess is that it has to do with the fact that when u are using ur gprs and someone phones or sms u thru gsm connection ur gprs is supposed to cut out, a gsm connection gets esstablished, and when the connection terminates, ur gprs connection re connects again. now we need to find out if this happens with other devices using voip. and please test it with ur devices also. (while connected with gprs and using voip see if sms deliver to u)

primitive.A said:
no route 66 wont interfere. i was thinking more along the lines of smart toolkit etc. it does seem like u got same problem. im read on another thread that the arabic version radio mite be better. so go check on the vox wiki and test the arabic radio. its the second newest version. im gonna try it 2. wil let u know
Click to expand...
Click to collapse
i will test with the arabic radio, and my voip setting.
result tomorrow.

i just u.dated to 6.1 v1.1 and installed the arabic radio. everything seems to b working fine. ill let u know as soon as i experience my first problem

nope! no luck. i just disconnected from my internet sharing app. i send a sms, and 3 smses delivered to me that should have came thru 30mins ago! damn. gonna try another radio now. if this doesnt work i tried all the radio versions on the wiki. and i honestly dont know how to fix the problem.
anyone know what the difference is between chap and pap authentication in gprs settings? and in csd line type settings.. should it b transparent or not transparent. any one can tell me the difference and if this could probably make a difference?
lastly, can i ask if anyone that is certain they not experiencing this problem can maybe tell me what their csd line settings are?

after hard reset i installed myvoipsetting too ... still work perfect.
i think prob is solved with simply hard reset

ok im happy for u! i did hard reset but still had problem. pse let me know once u experience this problem again. in the meantime i changed my csd line type to transparent. no problems so far... i guess i was thinking that transparent wouldnt block as much sms and calls as non transparent! hehe! will let u know. pse will u check ur csd line settings 2? its under start/settings/csd line type/connection element

Dialing forever on uitgoing calls, and no incoming calls

Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter

deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
Does a different radio ROM help?

I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.

deechte said:
I'm a bit scared for doing that... It hasn't always been like this, so I'd rather send it back I think.
Click to expand...
Click to collapse
If it's under warranty, do that!

deechte said:
Every now and then, probably after using it for a couple of days, my TC gets problems with the phone function. First, it will not notify me of incoming calls, these get diverted to the voice mail. Second, when I try to make a call, it starts to dial, but the dialing never succeeds. After a minute or so of dialing it just ends the call.
I found out the following funny thing: when it is dialing, if I push the off-button at that time, the screen goes off and the sound comes on. I'm even properly connected to the person I'm trying to call!! So the connection was already there, I just can't hear anything, neither can the other person, until I push the off-button.
This behaviour doesn't happen all the time, just after a day or so of use. The solution is to soft-reset the device, not really a solution though in my opinion. Switching the phone off and on in the comm.manager doesn't help. Is there any bettter solution? I'm using the standard dutch ROM.
Thanks! Wouter
Click to expand...
Click to collapse
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?

sounds a little similar to this...
http://forum.xda-developers.com/showthread.php?p=2374406
hopefully that ^ solves the problem

Thanks for your reaction. It's not the same problem though, when my problem occurs it stays. I can never make a phone call normally again anymore, nor receive a call. I have to soft reset.

Kukatrap said:
I'm experiencing exactly the same problem since a week with bepe 0.67 rom.
Please, anyone with the same problem?
Click to expand...
Click to collapse
Do you have Webis Note2Self installed?
I cloned my device's software and settings to a new one from the shelve. After a few days the problem occured again. So it's probably not a hardware problem in my case. With the problem occuring, I changed the phone settings from Auto to GSM and the UMTS settings from Auto to GSM(900+1800)+UMTS(2100), both didn't solve the problem when it was occuring.
Then I opened Memmaid and discovered there was an instance of Note2Self (Webis) under the running processes. I closed that one down and closed Memmaid and then the problem was gone!!
On their forum, other users report about audio issues. I'm looking in to this further. I'm using N2S 2.01 build 2326.
[edit]
Yes! Upgrading to version 2.03 solved my problem! Finally!

deechte said:
Do you have Webis Note2Self installed?
Click to expand...
Click to collapse
Yes, I am!!
I'll upgrade, thanks.

I had the same issue with the standard WM6 ROM thats the whole reason I changed to Diamond R4 ROm, has not happened since then. One thing I did notice is that I had my phone in my hand and it came out of sleepmode by it's self and 3 minutes later after putting it back to sleep I receive a message to say I had voice mail. Now I am thinking that the phone knew a call was comming in but it was to lazy to ring so it just sent it to voice mail. When I tried to call voice mail the phone connected but there was no sound. I had to power cycle the phone for it to work again.

[Still awaiting solution] Cannot call from my Fuze, need urgent help.

Suddenly today, around an hour ago, I found out that I am not able to call from my Fuze. I can dial, but I don't hear any ring of the number I am calling. I put the SIM card in other phone and it can make calls. I am now sure what is wrong, could someone please provide some much needed suggestions?
I wouldn't have opened this thread as a new issue, and even if later it gets moved, I am seeking some urgent help, so I am posting it as a thread. Thanks.

Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?

ourtech said:
Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?
Click to expand...
Click to collapse
Yes, I did and the Airplane mode is off and the Radio is on. Somehow, not being able to call has coincided with not being able to connect to 3G too. The problem happened all of as sudden. I even made some calls this morning from my Fuze, and suddenly, it just would not make any more calls from it. Any more suggestions? I really don't want to hard reset it, as I have so much customization on it. Thanks.

i would backup and preform a HR to make sure it's hardware related

is the speaker bad? does the phone work on speakerphone?
does the call fail?

Agreed do a hard reset...if that doesnt work its the phone itself and a warranty issue. Which AT&T will take care of

I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.

incisivekeith said:
I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.
Click to expand...
Click to collapse
The music and the speaker form calling are not the same, does it work on speakerphone?

Thanks for your response scotchua. The speakerphone was not working, to answer your question.
Update: I can make calls now.
But, instead of closing this thread, I would like to keep it alive, as I don't know what created the problem and what solved it. As I said, when I couldn't make calls, the data connection was not getting established either. If it was a problem with the connection or AT&T's tower, I would not have been able to make calls when I inserted my sim card into another phone. For about 6 - 7 hours, I had to use another phone, which does not have the features that Fuze has.
later in the evening, I put the sim cad back into Fuze, just to try if it worked, and it did work; I can make calls now. This actually complicates the problem, as I don;t know what caused it and it scares me that this can happen again and I, or anyone else who would be having a similar problem, will not know how to fix it. If keeping this thread alive does not seem like a waste of time to the community, please provide more suggestions regarding what may have caused the problem. Thanks.

i had the same problem with my fuze. I could not hear from the phone when making a call, but i could hear from the speakerphone. I reset the phone, changed ROM and tried everything. Nothing worked so I had to return the phone for a replacement.