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I am sorry to say, but I am not happy with my new phone !
Some serious problems with it.
1. sometimes when I push the powerbutton nothing hapens, and actualy I can see the phone is fuctioning (round button is flashing for new mail). After a few seconds I get the "famous" grey screen. Reboot is the only option.
2. sometimes I wake up and the phone has boot (I guess) somewhere in the night, because I have to give my accescode for the sim.
3. the "broken glass" isue is a problem and happens twice now
Think these are not small problems for a "Pro" phone.
Right now I don't have a riable and solid phone, and I think a pro phone should be that way .
Hope this things are fixed soon.
I wonder if this is a difference in roms or if you should return your touch pro. I've beating the hell out of my phone software wise to see how it will run and i haven't had a single problem yet. I haven't been charging it via the wall charger so maybe that has something to do with it but i doubt it.
Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve
steveoidm said:
Send it back! At least try that once, if you get the same problem again then either you are very unlucky, or there is a problem with all batches. I haven't had either of those problems once and got the phone the day it came out.
I only see one or two people complaining about these issues.
Steve
Click to expand...
Click to collapse
I am thinking about it, to send it back. But I still hope it is a rom problem, like Bxsteeze said. Flashing another rom could help. Soon that is possible I will try.
If it doesn't help I send it back.(forgive my my English )
TBH i would do it the other way around. If flashing the ROM doesn't help because of a hardware fault and you have flashed another ROM, chances are you may not get the replacement you want.
especially as Olinex haven't finished the SPL Downgrader yet.....
DONT send it back ffs!!
We have just got HardSPL for the thing so you can actually try any ROM you wish, surely its worth the little hassle trying that first?!
I had the same "broken glass" like screen issue only once also when sitting overnight, but it wasn´t charging at all.
I have several other issue´s but it think it´s ROM related, and if it´s not i´m gonna send mine back aswel.
I've had issues 2 and 3 happen to me.
A couple of times now when trying to wake the device from an overnight charge in the morning I get no response, device locked. Soft reset and all is well.
Regarding the broken glass thing, that's definitely a software issue. Its TF3D having a spaz. If you disable it and then re-enable it, all is well.
Check out the issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
and here:
http://forum.xda-developers.com/showthread.php?t=420700
Hey if anyone doesn't want their Raphael. You could give it to me.
hardSPL ? Let the party begin
Problems
Hi,
Four problems i found so far.
First the broken glass effect. When the phone is ringing and i turn it on his screen the ringing stops and the 3dflo breaks. Or the screen turns grey.
Problem 2 After it restarts i get an device.exe issue.
Problem 3 volume of normal calling is very low. In a noisy room it is hard to understand the caller.
Problem 4 During a call several hick-ups. Also when the signal strength is max.
For know. It is a nice smartphone but some things need improvement.
Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.
Syphon Filter said:
Can I remind people there is an issues thread here:
http://forum.xda-developers.com/showthread.php?t=418150
I know a couple of pages got a bit OT about touch sensitive buttons etc but its back on track now. Log your issues in there guys so we can try and help each other better.
Click to expand...
Click to collapse
And dont forget to add the info to the wiki.
My Touch Pro has had the 'wake up' problem (either refuses to without soft reset or shows me frizzed up screen), has frozen on me during basic setup (following a hard reset) and has given me several spontaneous resets.
It also keeps forgetting my wi-fi network exists.
I feel safe in saying that I have a faulty one, so I'm asking for a replacement.
Okay so I've had the HTC Fuze for 3-4 days now and 1 thing that i noticed is in the screen, by the bottom (where the touchflo is) the screen is like "blinking".
It's hard to explain, but if you get closer to the screen you see like its moving and shaking but when you look at any other spot its not.
Is this normal or my device could have a problem?
Oh and sometimes when i use the keyboard and the screen rotates, the "right side" which is the bottom (keeps blinking) sometimes has the letters of the menu before i rotated the phone, so it has like letters with opacity there as if OVER the screen.
Any of you have this problem? Or is it just me?
What can I do? My device is still in warranty but its a really small problem, it just bothers me the screen like that.
Thank you.
PS. Ill post a video if you want to see more clearly.
not normal
I agree this is not normal. Reflash your ROM.
xlinkx said:
I agree this is not normal. Reflash your ROM.
Click to expand...
Click to collapse
I've never done this before. But i wanted to take all the A&T stuff of my phone and make it faster. What ROM would you recommend me?
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
PryorDaniel said:
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
Click to expand...
Click to collapse
Oh so should I send mines back or just keep it?
It doesn't bother me at all, i mean, i could live with it, but sometimes i think it would be better if it didnt do that.
It just happens when my device is hot. I mean, when you use WIFI the phone gets warmer and thats when the screen starts doing that, when i turn it off and let it rest it works fine again, and sometimes when i put it in standby mode and then back to normal it comes with the blinking thing and sometimes not.
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
PryorDaniel said:
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
Click to expand...
Click to collapse
Thanks a lot for this information!!
Ill just keep my device and live with it.
I'm flashing to a new room soon, ill see which one i'd like.
Thanks again.
I need to align the screen again & again can any one help me out wer the problem lies
how did this happen? i also encounter a similar problem, when the phone gets warm... when i press on the right side, the click registers mode and more to the left... and when that happend, if i try to go to the alignment screen, it just hangs in there like.. forever... if i put the phone in standby mode, everything gets back to normal in a few minutes.. the problem repeats every time the phone gets warm...
Same
First i was also having the similar problem but now its totally unaligned i.e even after a time its same i click on extreme left it click on extreme right
nasty man... dunno why this is happening... so, my screen is dying.. damn :| what kind of mods did u do to your phone? software ones
I have the same problem! Seems this is an manufacturing issue that's affecting many Diamonds! Does the warranty cover this?
Same problem
Hi Guys,
i'm also facing the same problem,
i have hard resetted my mobile then for a week it worked fine and then again the same problem... damn i lost my all data while hard resetting.... does any one have solution.
did u guys found n e solution
crazymushroom88 said:
did u guys found n e solution
Click to expand...
Click to collapse
YEAH! ) i sent mine to warranty today, lol 15 long days at max until it will be back in my loving arms
i dont know if this might help
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
i can see some leaked fluid above my screen ........... i cannot even explain it , because it's above the screen but i cannot touch it ........ so it's in between.....
i've had the same thing happen to me and sent it in for warranty.
came back ok for awhile, now its happening again. I usually just suspend my phone (power button) and give the LCD a rub that helps it a little, buts its quite unbearable at times.
I've sent it in to warranty for a second time today, warranty is expiring on the 8th of next month so they better fix it by then .
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again.
bevoc said:
i used to have flickering screen, not being able to display alpha blend, transparencies or the colour black, and also not being able to keep the screen alignment (it resets everytime i soft reset the phone) ....
this happens when i used the latest update from htc.
it seems that the upgrade is not suitable for devices bought in 2008 as it has the ols original spl.
i read in the forum and found out that the radio, and the hard spl was part of the problem. so i read on and found that by using Olipro's hard spl 1.93 will fix most of the problem. but its for only gsm devices.
i flashed 1.93 hard spl and all my problems went away...
just sharing!!
Click to expand...
Click to collapse
HardSPL didnt fix my problems have flickering (blurry/vibrating screen) but it disapears after setting the phone in standby and waking it up again. (Only gets blurry flickery at boot)
My diamond only get flickery at the boot and by going to standby and back it disapears.
Guess im lucky
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
Please do update if replacing the LCD does in fact get rid of the problem
JexL said:
ye iv had enough of this problem shall embark on replacing the lcd in a few weeks
Click to expand...
Click to collapse
dont think that actually helps - you'll prob need to replace the digitizer .
hello2004 said:
I have the same screen align problem. When the phone gets hot, the screen alignment screw up, similar to this one:
http://www.youtube.com/watch?v=5-IUzerAT0s&feature=related
I was told this is a hw problem as I've tried flashing different ROMs, update radios etc. but still doesn't help.
Right now I'm trying to avoid using the phone when charging or when it becomes warm. That seems to help a bit. Not sure if replacing the screen will help but a few folks here have suggested that.
Click to expand...
Click to collapse
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
reflexivemedia said:
Long story short: it is a hardware problem! nothing you can do to fix it via software... and it gets worse, so get it fixed
I have just received mine from service a few days ago... Of course i lost my warranty and I paid almost 200$ to get it fixed... The front case gets replaced entirely (that includes both digitizer and LCD), because it comes in one piece... all components are stuck together that is, even if you have a perfectly working LCD, it will be replaced anyway... Fortunately this helped and I am not experiencing any problems... Also I've been told that this problem may occur again, after some time (1-2 years), if the phone is heavily used (gps, connected on 3G + screen awake for a long period of time), and that the simptoms may vary: some get the digitizer / misalignment problem, others get weird spots on their lcd, etc...
Hope i didn't make to many mistakes and that my reply will help you understand and get your problem solved...
Click to expand...
Click to collapse
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
realazyjai said:
I'm not too sure about that actually - how you stated the LCD / Digitizer and case comes all in one.
I've actually experienced the same issue, sent it back the first time. Fonebiz did not replace anything but a flex cable. Ironically, issue came back after a months time.
Sent it in a second time for warranty, i specifically included a note stating the issue - they replaced the LCD, but did not replace the digitizer; so guess what ? issue came back within the month.
Phone was finally out of warranty, i decided to send HTC a ***** email and they were very helpful and they've promised me a replacement. Waiting for Fonebiz to check for hardware faults if its all clear then i get a new phone
Click to expand...
Click to collapse
i assure you cannot replace just the lcd, not without a hammer! I got my old part back, I can take some pictures of it, just in case And the digitizer is one and the same with the front case... the diamond is a very small phone, that's why there are no screws or other stuff to hold together the lcd and the rest of the case.
So unfortunately for you, they may have told you they replaced the lcd, but i think they did nothing :|
It is very clear that we had the same problem... the digitizer itself got broken... not some cable or lcd
anyway, if your phone has warranty, you are a happy man
hi..
i've touch pro.
today.suddenly backlight goes away..
PPC keep working.. but it's hard to see the Screen..
i've hard reset..
flash an other ROM
but none of them works..!!
any help!?
I think I'm having the same problem as you.
Everything ok but the screen is dark but still working?
I've tried the same as you and also took the phone apart and reseated all connectors and still have the problem.
It seems similar to the Diamond issue but the solution hasnt helped.
If you fix it please let me know
if your back light wont come on, its most probably that your ribbon has broken somewhere
Same here..
I've got this problem too.
Sometimes the backlight is ok, for like half a second.
I'm gonna disassemble my Touch Pro tonight, hopefully I'll find something what will fix this problem.
I got this Touch Pro for like one month now, and I dropped it once.
I have no idea how I got this problem(I guess because I dropped it..)
i had this happen to me before. i would go to power options and move the slider of the brightness and it will correct itself, after a while it is not happening anymore.
I had Toshiba G900, and currently has Qtek S200 and this horrible TouchPro. Only one month old TouchPro changed completely my opinion about HTC. Backlight does not work properly and it goes away completely. I change from official WM6.1 to Energy WM6.5, but problem still not resolved.
I don't know if this was ever fixed but I just bought the HD2 off a friend and i saw it work for him but when i received it, it boots up normally, but then when i try to touch the screen, nothing responds except for the actual buttons. It seems to be running fine, just the screen doesnt respond to anything. No warranty. Is there a fix?
It sounds like the digitizer may be busted... You could consider trying to replace it yourself but it's a tricky business, especially when some models of the Leo require soldering to get the new one on
You could also try a different ROM. To be honest though, I would ask for your money back, as it's not in the condition you wanted.
I am wondering if this truly is a digitizer issue. This happened to me the other day. I reflashed my nand rom, and it eventually "woke up" and started working fine after about an hour.
Very strange, indeed. I'm hoping it is a software issue and that my digitizer is not failing...
love to hear some more thoughts on this!
I also have this issue, but when I press the screen very hard (very very hard) or when I press the end call button continuously then it works all again.
Same thing here. I got my HD2 since last March. It works really well until recently. If I let it sleep, the screen would not respond at all when if I wake it up. Luckily, it still under warrantee so T-mobile will replace a new one for me.