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I've recently upgraded my MDAc with the T-Mobile 1.13 ROM upgrade from their website.
Everything else seems to be fine except for ActiveSync, it's very tempremental- I managed to sync up data on the first connection but later that same day, I connected the device again and it doesn't seem to do anything except charge. I don't even see the AS tray icon either.
Anyone else had similar problems (and solutions for it)?
Thanks.
Had same type of problem myself, fix was to shut down Activesync on computer completly and deinstall, the reinstall active sync(3.8.0) connect device and give a new device name.
Ok thanks- I will give that a go.... I've got AS installed on 4 PCs :shock:
Still doesn't work- I remember actually trying re-installing AS on another machine with the same result.
Think I may have to go back to the 1.12 ROM.
Try hardresetting device sometimes it takes more than one go to get it stable!!!!!!!!!
I've tried about 5 hard resets now...
But it seems to work for the first couple of times then no more.
Another thing, I tried installing Card Export again and the icon for that also does not show up on the tray.
Anyone know if it is possible to downgrade to 1.12 with a shipped ROM?
If u get an AS connection that is stable then yes
Just to 'close' the topic; I went back to 1.12 ROM and all seems fine again.
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Very common solution with syncing is settings->connections->usb to pc, and then uncheck. try that. you would have found this out if you searched first. If this solution doesn't fix it, then must be a unique problem.
Pisquee said:
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Click to expand...
Click to collapse
Thanks for your help - does seem to be working.
I did search before posting - solutions suggested that I found included deleted sync partnerships, reinstalling office, repair office, deleting pst files ... this solutiuon I did not find.
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Pisquee said:
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Click to expand...
Click to collapse
CHeck which USB cable you are using to sync. There was a massive post a while back around the issue of using non-HTC cables. I was also a victim of this. A standard USB cable has to much space around the connector and can cause it to damage the connector on your Kaiser.
I tried all the solutions mentioned and only when I used to HTC cable could I eventually sync.
It didnt completely solve the issue - my laptop has dual boot - vista and XP and I could only get it to sync with XP. Eventually that didnt work either (the connector must have get more damaged) and I had to send it back to HTC for repair.
Interestingly, when it came back I had no problems syncing with either. I have changed no settings and then last night I could not sync again. I unticked the advanced functionality in the USB to PC settings and it fixed it but why did it suddenly start happening? I havent changed any settings.
If you are woried about damage to your USB connector, have a look at the pin at the bottom of you Kaiser and see if it is straight or crooked.
I also think its a really bad idea that they put the soft reset button so close to the USB connection - how many of you have accidentally pushed the stylus into the connector when trying to soft reset your device? I have a few times and I'm sure this didnt help.
The answers arent always straight forward and its really pathetic to keep bashing people with READ THE WIKI and SEARCH THE THREAD when it is a genuine question requiring thought and support.
Better not to post at all than just to attack someone and waste everyones valuable time and take up room on a thread.
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
It's working for me
Pisquee said:
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
Click to expand...
Click to collapse
I'm not sure what's wrong with your computer but it's not a WM 6.1 problem. Since I started testing new ROMs, I've connected my TyTN II to 3 different computers, using 2 USB-MiniUSB cables (none the HTC supplied one), 2 computers had Windows XP, one had Vista. It was detected and configured by Activesync or WMDC every single time.
I have tried Dutty's, Sleuth, UDK, NoThrills, L26, MobileVista... It worked every single time on 3 different computers.
I don't know either, but moving back to 6.0 ROMs has made the problem disappear. I tried a number of 6.1 ROMs and they all gave the error of not wanting to sync to more than one computer - they would pair up fine, but on syncing would throw up errors and not sync, for example would be set up fine at home and synced, then go to the office set up and syn fine, but on return home wouldn't want to play anymore.
I just hope when official releases of 6.1 come out that they will work properly.
Ok this has worked for some with sync issues. Give it a try.
With Phone diconnected from computer:
Delete partnerships on Device and on computer.
(On Phone)open regedit and go to HKLM/ident
edit Name to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
edit OrigName to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
Power Off (not reset) and wait 30 sec then repower
(on Computer)Go into task manager and close wmdc.exe
go to your computers control panel and open sync center (same icon as old activesync)
Open WMDC
Plug Phone in via USB
Once it starts be sure to name partnership the same as your device ID
Please post if it works. If not there have been a few other methods that may work.
NOTE: if you switch between vista and xp, activesync has a random tendancy to overwrite the device name to something like windowsmobile72 which messes up the sync with WMDC. Changing the device name ussually fixes this issue if it occurs.
For no apparent reason, Activesync (4.5 5096) of Outlook on my TC (standard ROM see below) has stopped working. Outlook email/contacts/diary not getting synced.
After plugging USB in a message says 'Sync cannot be connected succesfully...try again... and run troubleshooting..'. But Activesync/Help/Troubleshooting/Reporting says there is nothing wrong! Indeed, I can still explore TC and card, sync other software (e.g. Media Player, TomTom Home, eWallet etc).
But I can't get in to the ActiveSync/Options menu to check out the relationship. Have soft reset TC, turned off PC firewalls etc, but nothing helps. Little puzzled because it all worked fine for the past 2 months and I wasn't even playing around when it decided not to work!
Any ideas please?
Thanks,
CI
Touch Cruise
ROM vers: 1.25.405.1 WWE
ROM date: 12/11/07
Radion vers: 1.58.21.23
Protocol vers: 25.65.30.04H
had the same problem some time ago. changed the cable and everything was fine.you could also try uninstalling and reinstalling activesync.
Jackster
Thanks. Cable was OK, but uninstall/reinstall of activesync worked. indeed speeded up activesync and fixed a lot of other minor secondary problems while it was at it would recommend it for all every now and then. strikes me that activesync is one of the those bolt-on bits of MS obeseware that needs regular maintenance?
USB Device not recognized
To mark the anniversary of me posting my original message, all of a suddden and for no apparent reason, Activesync has stopped working again. Bizarre
This time its a little different, I don't get anything except a pop message on PC saying 'USB device not recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance click on this message'. Which of course I di and it didn't help!
So, I've tried
- un-installing/re-installing Activesync 4.5
- rebooting PC and TC umpteen times
- changed USB port/cable
- tick/untick Settings/Connections/USB-to-PC/Enable Advanced network functionality
- putting the kettle on
Nothing is working (Although the cup of tea was nice
Would really appreciate some help please
Thanks
CI
Help! Really desperate on this one. I have been trying to think why this should suddenly happen. Two things possible:
- During my last succesful sync I received and answered a call. Would this damage registers or something?
- I accidently pulled the mini-USB headphone cable a bit while listening toi music. But the sound is still perfectly OK, and I receive power charge via USB even though it won't connect/sync. And like I said, I've swapped cables/ports.
I've Googled this a lot and most people fix by fiddling with stuff I have already done and praying!
Please. Anyone got any ideas before I too start praying!
Thanks
1. No, it should not. Never heard it did.
2. AFAIK, not reason as long as it charges trough USB port.
Try to delete device from Active Sync while device is not connected. You might need to restart PC.
You'll have to set options again when device is recognised.
This is what I have to do often.
Also, check device name on device itself, it tends to change from time to time for no apparent reason (at least to me). If it changes, it causes following problems to me:
1. Active Sync troubles
2. BT connection to car audio stops working.
Hope some of this will help...
BTW... you have WM 6.0 on it? If so, don't upgrade to WM 6.1... IMHO, WM 6.0 is faster than 6.1 and has less problems with Active Sync...
Bodisson,
Thanks for suggestions. Alas, none work
It looks like I am going to have to hard reset and/or burn new ROM. For those of us who don't do this regularly, this can be a nerve racking experience. However, I was perhaps sweating too much about it for a couple of reasons:
- it seems very few people have anything good to say about WM6.1. Until now I have been pretty happy with WM6.0 and have had 14 months of virtually trouble-free use, so maybe I'll just stick with that. I'm not a power-user, so the vast array of cooked ROMs is rather bewildering. Unless one is rock solid and aimed at non-power end-users?
- I thought installing a new ROM without Activesync was impossible, but I see someone has worked a way to do it via the SDHC card. Well done XDA
So, unless anyone has some further ideas I will just hard reset to WM6.0 and hope for the best. I have this terrible feeling though that my mini-USB port is damaged and I'll get the same bubble of doom even after hard reset.
Thanks
Either do a hard reset back to factory (and hope you can re sync all your stuff with the PC),
OR
Re flash the rom to C Shekar's "b" rom. It really is very good, and transforms the phone. In fact, it is so good that I have finally stopped fiddling with my phone! (and I'm a born fiddler!)
It is very good, and works immediately, but you might need to spend time tweaking it - the must is to install the correct radio.
I've done quite a lot of rom upgrading, so am quite comfortable now with the process. If you want to do it and need a hand, let me know.
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Have tried disabling all firewalls with no luck.
I've hit a brick wall on this one, but am fearful it will be hard to get device back to working order again if I do hard-reset and still can't sync
Suggestions very welcome
Thanks
New_Wizard said:
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Click to expand...
Click to collapse
OK, I feel for you on this one!
If you don't want to flash to a new rom (or, re flash to your old one), there is a solution but it involves removing and renaming your Outlook.pst file ... the procedure (which is on this site somewhere) seemed fraught with danger, to me, so i preferred to re flash when i had a similar problem.
Before re flashing, if you decide to, you backup your data using PIMBackup - only your contacts and maybe phone call list, not anything specific to the phone's operating system or software.
Re flash, then restore the data.
Then, Active Sync will see the phone as a completely new system.
Don't know how to name my problem, so...
when I'm writing messages, sometimes screen get to bright and I cannot send, cannot phone, nothing. When I turn off Uni, and turn it on again, it ask me for a password - I don't have any password.
I tried to slow down CPU, I tried to minimize file system cach... still don't know, where's the problem. Now, I think, the amout of messages mayby the problem. So, I deleted half of them and wait, what happened.
Does anyone have similar experience?
I've realised that the problem is caused by outlook (mean sms|emails messanger). The program is named tmail.exe. When I shut this program by taskmanager, the screen get normal and other function too. Even phone (lastly i forgot to write, when I get this bug, and try to open phone, i get error message (this program does not cooperate)).
I found, that this ROM - Tomal (Ranju) 7.7 is made from Wizard ROM - maybe this is the prob.
Does someone know what's happening? And how to get it normal. I think (but have not prove it yet), that after flash it is normal. And couple of days after, all is getting worse. Only what I've installed after flash was SPB pocket plus and Tom Tom 6. No other programs.
i had the same problem in one of the earlier roms i tried....
It can be quite frustrating for sure! Try other roms and see what works, I couldnt find what the problem was and i just moved on to another rom!
San
I tried also TOMAL 8.2 rom. And the problem doesn't dissappear.
Maybe it's collision between SPB pocket plus and WK task manager. So I turn off Wk task manager (which is preinstalled with TML rom) and see what happend.
So... noone has suggestions?
i have seen this in every rom i used. somewhere here somebody even posted photos of his uni while this happened. probably reason for this is a some low-level os bug which lead to this thing, maybe overflow of some cache because for me this happened only when i was typing a lot, no matter which program i used, the result was the same. the only solution i found is to soft-reset your device every hour even if everything seems to be ok at that moment.
i installed the cab for redfly on my phone and it wont get past the white att boot screen with the red version numbers in the bottom right. any ideas? i can hard reset my phone in hardspl but i prefer to use that as a last resort since i havent backed up my phone yet. i use microsoft myphone and didnt hit sync up before, i didnt think it would break wm like that. is redfly just not meant for 6.5 or something like that?
RU running 6.5? You will need to load a rom via hrdspl. Same thing happened to me.
+1 for learning this the hard way. RedFly and 6.5 do not like each other. I had to hard reset to get mine going again.
Frankly the RedFly and the TouchPro do not work well together even with 6.1. I have 2 RedFlys and both are on the shelf until I replace the phone. They worked great with my eTen X500, but that phone is not very good compared to the TouchPro.
I really cannot think of any way to get your data back. I assume you have tried to connect to the PC and browse to the phone? Maybe at the hard reset screen, you can connect. If so, just copy the PIM over and restore later.
Good Luck,
Doug M.
i had to hard reset. twice actually cause i tried again checking everything. well that sucks.
Bummer about your data. You may want to look at emoze. It will sort of do activesync OTA in real time. It will sync, contacts, email and tasks, but to your own PC, not the web. And your PC has to be running so you will need a desktop rather than a notebook. Kind of nice but not perfect either.
The emoze website has very little information. Best way is to install and see what it does.
Doug M.
dwmackay said:
+1 for learning this the hard way. RedFly and 6.5 do not like each other. I had to hard reset to get mine going again.
Frankly the RedFly and the TouchPro do not work well together even with 6.1. I have 2 RedFlys and both are on the shelf until I replace the phone. They worked great with my eTen X500, but that phone is not very good compared to the TouchPro.
I really cannot think of any way to get your data back. I assume you have tried to connect to the PC and browse to the phone? Maybe at the hard reset screen, you can connect. If so, just copy the PIM over and restore later.
Good Luck,
Doug M.
Click to expand...
Click to collapse
Actually, my Touch Pro works great with my Redfly, I wonder why it doesn't' work well for you? It does really suck that the Redfly drivers don't work with 6.5, because I would definately be running a 6.5. It sucks especially since there are hardly any any new 6.1 ROMs any more.
development on 6.1 is done. 6.5 is the current os. and i cant leave finger scrolling and the performance of 6.5 behind.