Database Info

SPV M500 crash on update

Hi,
I am very lost here... I have been wandering around this forum for a while - but haven't found the answer for my problem.
I was updating my m500 using win98 and the latest update provided by Orange.nl
While upgrading my pc gave me a message 'new usb device found' and started installing it as new hardware. I think that's the reason the connection dropped and the update could not be finished.
I am now left with a m500 that gives me a dark screen and says 'serial v1.00' and when plugged in 'usb v1.00'.
But it doesn't give me anything else. I can't connect to the computer anymore, it seems like there's nothing on. ?
If somebody know's how to solve this: I would be very happy!
Thanks in advance!

Well - I am not so lost after all.
I downloaded the ROM update from the link found in the wiki area here, and just gave it a try: hooked on with usb and ran the installer. Good it have been more easy?
I guess the other update isn't so wonderfull after all...
Thanks for thinking along anyways - and hope this solution helps some one else in the future!

Well - I am lost again!
Since my battery was (nearly) empty [I let it go out to make sure I did everything ;-) ] the starting install went wrong: it fell out and became buggy. I tried to do exactly the same (after hanging on charger for a while) but it doesn't work anymore!
Somebody 's got a clue?

You're battery won't charge without an
OS on your magician. So find someone nearby to charge your battery for you. Somehow the tools work best with XP & some of them don't work at all with WIN98. The usb interface of WIN98 is far from perfect :-(
When you live close to Nijmegen you can drop by & we can save your phone. Otherwise find a friend with XP & have him/her install act.sync & update with a shipped-rom once more, but be quick before your battery totally runs out & you need a spare one to do the update.
Good luck, M
Ps. pls read my update guide http://forum.xda-developers.com/viewtopic.php?t=46628

Hi oltp,
definitely not close to Nijmegen
I'll get a friend install active sync and do it over there, no big deal. But what about that battery thing? I read different stories about it.
Last thing I tried was letting it without battery for an hour to empty the complete backup battery. Plugging it in gave me a red light, where usually the green (or blue in case of BT) light burns.
It's in bootload now. But it doesn't get anything since when wanting to upgrade it give me empty stuff on the present image versions... I read one post about that, but no extra info on what that is... Do you know?
Thanks for your awesome work on this forum btw: you are really everywhere ;-)

When your battery is low you get a red led. General assumption is that the phone isn't charging the battery in bootloader mode.
The empty fields for current versions in the upgrade program are to be expected. Extract all the files from your shipped-rom & you'll find among others 'getdevicedata.exe'. That one's being send by act.sync to your device & executed on your device to produce a file with the current verdions. So your device must be running Windows to perform these functions. Now it simply can't determine your version & it's nothing to worry about.
Succes, M

ok, thanks. I'll find a friend with XP and get to there!
I'll post back what happened.

Well - I'm a happy camper again.
WinXP did it for me.
I think I got inspired doing all this stuff: let's pimp my MDA!
Thanks OLTP!

You're welcome & have fun with your new rom :!:
Off the record: Pimp your magician? Well I can prepare you some splash screens & today themes with which you really feel you're a pimp ;-)
[edit] it's no porn

HARDSPL success or failure how to tell?

Hello First all I am a new owner but I have tried looking for answers elsewhere with out much success. If I can be pointed else please let me know and I will look further.
If not I beg indulgence,
I have tried several times to do the clearing of the ATT stuff on my phone by using HARDSPL but I am not sure if it done? I do not notice any change at this point.
Here is what I have done
I installed the active sync on my computer and then plugged my phone into the USB connection cables to my system and achieved connection at least according to my computer.
I then browse to the HARDSPL (RaphaelHardSPL-Unsigned_190_1_3.exe) and execute it. It says that it takes about 10 minutes
It goes through the standard checks which I agree to and then it verifies for itself.
The first time it seemed to go good but the whole thing took less than 15 seconds and it said installation 100% and I had to exit
But when the phone was turned on there was no visible change
So I thought it actually failed
Subsequent attempts have followed this scenario
I achieve active sync with my PC and am connected to it
I browse to the HARDSPL mentioned above and execute it
Then the screen on my FUZE goes blank and after a little while I get an unrecognized device connection from Windows
After a few more minutes I get a message from the HARDSPL install that the connection was lost and I have no choice but to exit
The phone usually will not turn back on until I remove and put back the battery then the phone turns on normally with no visual change noticable.
So I still do not think that it succeeded
So I tried this
I have a 4G SD card and I created a folder called HARDSPL and put the files opened when I execute the self extracting file above into this folder
I browse to it and excute the file from the phone itself.
Again the screen goes blank after a few seconds and I waited at least 30 minutes now this time the only thing that is different is that the phone seemed to get real warm. Then it cooled back down
After I turned the phone on again it seemed no different.
I was expecting all of my content to disappear(contacts songs) but they are still there when I look at the ROM it says this
ROM version 1.95.502.5 WWE
ROM date 10/20/08
Radio Version 1.02.25.32
PROTOCOL 52.39c.25.22H
Now after thinking about this maybe the HARD SPL is only the first step
Maybe the HARDSPL worked and I need to now LOAD a new ROM and then my phone will be clean
The part that confuses me is the process never quite worked as I was expecting it to so I am unclear if it succeeded or failed
Is there a way to see if the HARDSPL actually succeeded or not and if it did not HOW can do it successfully
I am trying to do things exactly as others have done because I do not want a BRICKED phone so I am a bit confused at this point as to what to do next
I would GREATLY appreciate any and all help with this

Boot to tri-color. It will tell you the SPL version. HardSPL will have OliNex signature. Check noob section in Wiki for how to boot to tri-color.

Thank you I powered down and held the volume down while turning the phone on and I came up with the following:
RAPH110
SPL-190.OliNex
MicroP-Raph (LED) v13
MicroP-Raph (KEY) v5
PSOC-RAPH STAGE_CUT v0x36
so I assume that HARDSPL worked and now I can go about loading a new ROM
I was thinking about RRE 5.8 21042 with Manilla. Is this a good choice to begin with or would anyone suggest anything else

There aren't any good answers for ROMs. Maybe you might want to try cooking one for yourself. Ervius' PkgToolsBuildOs kitchen makes it simple now. Locate Da_G's simple ROM kitchen thread for a place to start.

I would suggest Da G's 6.5 ROM. If you want TF3D then use the kitchen for the 6.5 ROM

thanks for help guys
Which process in my original post, in anyones opinion, was the one that actually worked to get HARDSPL on my phone

The first thing you did was good enough for the HardSPL.
Good Luck and Have fun with the ROMs

jjanes0918 said:
Which process in my original post, in anyones opinion, was the one that actually worked to get HARDSPL on my phone
Click to expand...
Click to collapse
It only takes about 30 seconds to flash hard spl (10 min is how long a full ROM takes, the utility doesn't know what you're flashing, it says that every time); you did it correctly, so it's time to move on. Flash a bunch of different roms. Do 10 a day. Knock yourself out and have fun.

assassin82492 said:
I would suggest Da G's 6.5 ROM. If you want TF3D then use the kitchen for the 6.5 ROM
Click to expand...
Click to collapse
Still experimental though. Long list of bugs still but vc taste of the new OS.

jjanes0918 said:
I was thinking about RRE 5.8 21042 with Manilla. Is this a good choice to begin with or would anyone suggest anything else
Click to expand...
Click to collapse
Just getting started I would either go with RRE or RomeOS. Both are good stable roms. Keep in mind though that ALL roms on here are somewhat experimental and are prone to bugs and other issues.
You may want to also read this thread as well as both links in my signiture. When you do flash a new rom please read the thread for that rom in its entirety (I know they are long) so that you know what issues are already discussed or solved and do not ask about something that has already been handled.

Thanks again all
a few questions but first a ROM listing I have in place now:
LocateCaller2r2.cab
netcallerid.cab
both these are really cool one lets you get city and state info before you answer
the other give pretty detailed info after including believe it or not relatives of the caller I tried from my parents phone to my cell and all of my brothers and my sister and even my ex wife showed up in a text message after the call was finished. WOH!
nitrogen-0.2.1-wm6-vga.cab
rre
touch pro
touchresponse
voice speed
have had the chance to try all of these out yet but so far so good now to the questions it seems that my zoom capability (moving around the large central button while a web page is being shown)is missing now. I understand that when I took off the AT&T stuff i would need to reload things. So I am not disappointed
but if some one knows what ROM I could load to get that back it would be great the version of RRE I loaded came with Manilla
So question 2 If I needed to say get rid of a certain MOD say the nitrogen MOD listed above how is that done Do I start over with the base MODS again and thenn simply not load it this time around or is there a simple way to unload a particular ROM.
Why is the 50% battery requirement in place is that just a safeguard against the phone going dead within 10 minutes.
What exactly does the HARDSPL do I found all kinds of stuff on why to use it and threads on how to do it and what to do after you do it and I know you can put the original ROMS back on the phone for warranty issues but how does it work?
Please forgive the NOOB questions hopefully I will graduate soon

Unable to make phone calls

Hi,
My girlfriend recently bought an XDA Orbit 2 which has WM 6.5 install on it.
Everything else on the phone works perfectly and without issue but she is unable to make phone calls correctly;
The phone will be able to dial out and establish a connection but no sound can be heard by either party even though both phones say the connection is there.
This can be resolved by a hard reset, however this only last for about 10-20 minutes before we lose all sound once again.
Can anyone shed some light onto this for me?

One thing that always screws up phone calls is the radio on the phone it should be a 1.59.xx.xx to check it go to start => setting => system => Phone Information => Software Information. Will find it there also while you are there what 6.5 rom is she running on it as if its not a stable one it may be worth updating it...

Should the .xx.xx be anything in particular or just stay as .xx.xx?

anything in particular i use the stock one (with the default rom) which is .42.15 any should do the job though...

Ok the radio on it is 1.58.25.14 which im asuming is wrong. How do I change it?

This a custom flash thingy ma bob wont hard reset the phone when you flash it => http://forum.xda-developers.com/showthread.php?t=376119
http://forum.xda-developers.com/showthread.php?t=426203
Is the radio i am using and imo the best for signal/ battery life.
How to do it.
1.Download both
2. Put the nbh file in the same directory as the custom ruu
3. Put the phone into bootloader (Start + OK + Reset whole on bottom, hold the buttons until it show a red green white blue screen)
4. plug it in to computer (let the drivers fully install)
5. Start up the Polaris_Custom_ruu.exe
6. Follow the instructions, shouldnt take too long to go through and flash
7. it will reset and you will have a nice shiny new radio and hopefully no more call problems.
All i will say now is what an idiot for selling the phone in that state... (may actually be the reason it was sold lol)

Im going to sound ike a total idiot now but I have no idea what ruu is or nbh or where to put it or what a bootloader is.
Could you possibly put it in moron speech Chris?

LOL well honestly i thought that i had already done that....
Have a look at the files that you download and then it will be explained.
The RUU is the thing that will do the flashing to the device
The nbh files contains the information of you download the stuff and follow the instructions you will have the result that you want honestly i cant think of a simpler way of doing it
Ive also put 2 screenshots to try to help you (one has a different radio but you get the idea...)
Also give this a read but i feel it may confuse you more..
http://forum.xda-developers.com/showthread.php?t=381600
Its a noobs guide to flashing and has all of the info that you need to have.
It does give one point that it has to have SPL-2.20.Olinex on the screen but i would guess this is there as you already have 6.5 on the phone.

Awesome, thanks chris I will get it done tonight after work and let you know how it goes, if it fails I have no doubt I will be back complaining about my lack of phone savvy.

Hey Chris, just to let you know that it worked perfectly, thank you for your help it was much appricated.

No worries glad that it worked as if it didnt then i would be out of ideas...

Omg i f***ed up!!! Ryan mogul i know you can help pretty please with a cherry on top!

Ok i was forum jumping and i tried a titan rom... I hate it !!!!!!!!! It changed my windows 6.1 to something i have no clue what it is now and i just want everything back to normal. I reinstalled my raphael cdma hard spl and my windows is still on the ugly a** blue and orange screen and i dont know what to do. My email is [email protected] if you can help me you may have to call me or email me direcxtly ill be here all weeek night and day trying to fix this!!!!!

If you flashed another device(htc titan) rom onto your cdma htc raphael, most likely you brick't it, can you see a tri colour screen? if you can it means your device its sitting on bootloader mode since the rom image it has flash is not compatible with it, just grap a OEM cdma rom and flash it, everything should be fine, that is if that screen your phone is stuck in is the bootloader screen, which i bet it is.

Good advice above, follow it. And ffs, read your device wiki before flashing next time, what were you thinking flashing another devices rom to ur Rap?
As said above, if you cant get into bootloader, ur fu##ed, so i hope you can.
Good luck.

Ok so i didnt brick my phone i got everything back to stock now from here any suggestions on getting my wap to work and also my incoming pix? I have tried all methods i have found online and i actually had the wap working at 1 point but i messed that up as you can tell.

Now that doesnt make sense.
I also tried an upgrade to my Mogul from ryans stuff. Started going through boot loader and all of a sudden the screen went to red green blue and white. Very patriotic. but lost windows mobile center. So I wasn't sync'd anymore. so I could proceed in the install until. Sync'd. I can syn' I assume because the phone in a bootloader mode. Tried a hard shut down and everything else. Just trying to get back my 6.1 now. can't until I can sync. Can't sync until I have an OS to sync to. Im a little lost.

Windows Phone 7 Error Code: C101002E

I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks

Never seen that error message. I'd say reset once, if you see it again, get it exchanged.

Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..

Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"

Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.

did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .

Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?

nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .

theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol

pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.

I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers

Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.

i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem

Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409

WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)

day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.

Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!

MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?

Return for warranty replacement. Your phone is broken.

Thank you...i hoped i could solve it to not to wait september to have my phone back.