Related
Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.
I did not expierence the first problem with the charging issue.
To close and app you can use the (arrow pointing left) key but sometimes i have to push it like 3 or 4 times before it respond.
Same with the touchscreen but i fixed that by increasing the touchpad sensitivity with a regedit.
My device has reset a few times while I been reading email or texts.
John
Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.
Kraize92 said:
Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.
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Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.
no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit
pazookie said:
no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit
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Click to collapse
Sorry my bad. WM phones used to be called touch sensitve but in reality they're pressure sensitive. The only touch sensitive phones out currently are the iPhones and the Omni I would say.
Syphon Filter said:
Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.
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Click to collapse
If the were actual buttons they would be capable of being pushed in which it's not possible to do
Issues:
HTC task man doesnt work properly.
Poor reception
Too many startup apps/services put on by htc to provide touch interface (which i hate)
why on eart you use operaloder on phones stratup just to get 2-3 more seconds fast load time for opera.
i think htc just over done this touch crap.
could anoyone access setupfiles on rom so i can use plain wm6.1
Kraize92 said:
If the were actual buttons they would be capable of being pushed in which it's not possible to do
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Click to collapse
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.
Syphon Filter said:
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.
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No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.
Syphon Filter said:
Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.
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Click to collapse
1 - Not had that problem - hopefully that'll go after your next hard reset or ROM update - these damn things always have, and always will behave differently for different people, it seems!
2 - My Back button missed my press once or twice, but I think it's more of a hardware issue than a software issue though (or possibly user error!). I'll tell you now though, hitting the "Right" button on my Diamond was next to impossible. It was extremely stiff, and would eventually register as a press on the "Hang Up" button. Drove me absolutely mental! But I think I was the only Diamond user who had that problem, and my Raphael is fine.
having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.
ardsar said:
having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.
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Click to collapse
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.
Kraize92 said:
No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.
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Click to collapse
I'm not going to get into an argument over this but the 9 buttons (Home, Back, Call, End, Up, Down, Left, Right and the centre of the D-Pad) on the face of the Diamond and the Touch Pro are buttons which have a tactile feedback, a press will not register until you "feel" the button pressed. The only thing in that area that is a "touch sensitive" thing is the zoom wheel.
Just because the area looks flush does not mean they are not buttons. There's a single piece of material that covers that area but I can assure you there are individual switches under there that provide a tactile feedback. You HAVE to feel that feedback for the button to do anything, simply touching it will have no effect unless you are using the zoom wheel functionality.
If you believe anything else you are wrong.
Kraize92 said:
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.
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1. What do you mean "my pressure threshold is very high"? Are you talking about the registry settings?
2. I thought you didnt have a Touch Pro or Diamond?
I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond
Kraize92 said:
I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond
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Click to collapse
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
If have insiders at HTC why did you ask for donations so you could get a Touch Pro in the other thread?
Syphon Filter said:
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
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Click to collapse
EDIT: Okay. Maybe I'm mistaken. It's only the d-pad that's pressure sensitive. The buttons are tactile even though they feel as if they are pressure sensitive because I don't push into it like I did with the front face buttons on my kaiser.
ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
The "wheel" is the only touch sensitive bit. The 5 navigation functions of the d-pad (up down left right select) are all tactile buttons that work off little switches.
Syphon Filter said:
ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
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Actually. I should show you the light I'm right.
[Link]
Click number 3 and read this caption: "Swipe your finger across the screen to scroll through contracts, zoom, and pan web pages, browse your music library, and more, or press the touch-sensitive buttons to navigate and control your phone."
So concluding to that original fact that I was indeed right
My dpad stopped working properly. Up/down direction are nearly fine but right/left and enter I have to press hard to make it work which gets really annoying. Unfortunately my phone is no longer under warranty.
So I removed the keyboard and tried to clean up under it using acetone. It got better but not for long.
Did anyone face the same problem and managed to solve it ? Whithout buying a new keyboard if possible.
Thanks!
I also had the same problem (had to press very hard to make Up button work). I got help from 4pda.ru forum.
I inserted a toothpick into the point between D-pad, 2, 3 and right softkey, then moved it a little to the left, pushing D-pad towards the 2 button. After that I was able to clean the area under d-pad with cottonwool tampon (+spirit), after that everything worked like a charm.
Be careful! Don't push too hard or else you'll tear the rubber padding and your D-pad will be loose.
My d-pad button actually broke off, the 2 connector pieces snapped and it just fell out.
When you take it apart, are you able to get it functioning by just pressing the dome switches with your finger or a pen? Sounds like the switches aren't making contact properly.
I'm having a problem with the d pad too.
at times the down direction doesnt work.
when it does, it sometimes gets stuck and keeps scrolling no matter which application i'm using.
rest all direction keys are working.
very hard to work like that...
New Fuze user and new user to WM in general. I like the device, but it's been a bit overwhelming trying to get things together and tweaking it.
My biggest gripe right now is the sensitivity of the 4 way directional pad. Up and down work pretty well, but left and right are tricky to hit and I usually wind up going home, canceling, or going back. It's quite frustrating and I'd much rather use the directional pad than peck on the touchscreen in many situations.
I'm a bit befuddled: is navigation via the directional pad touch sensitive or is it a physical button? Is there anyway to adjust the sensitivities or sensor zones/regions so as not to accidentally hit one of other hardware buttons?
Thanks.
Got the same issue. The up / down navigation works fine, but left and right is just horrible. It would almost be better if you could use the touch sensitive part, rather than having to press the buttons fully down.
yup its a problem on all i think
lbhocky19 said:
yup its a problem on all i think
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Click to collapse
Wow, how did this get pass R&D and QA? The lack of responsive and accurate left/right keys is abysmal (makes me unable to use Calendar). I sure hope there will be some remedy ....
Yeah, I agree, the d-pad is sorely lacking. It seems to be getting a little easier as I get accustomed to it, but the d-pad from my 8525 was much better.
I agree 100%. And like vexingv said, this is particularly annoying in the calendar application. The D pad on my 8525 was far easier to use.
And all this time i thought i just kept messing up. I have the same problem also.
calendar is where the problem really does shine
This is the WORST part about this new phone redesign. It's almost as if MARKETING came up with this idea than actual engineers.
I wonder if we can just cut the surface so we get the d-pad left-right back and so it's not shared with other buttons.
Thanks a lot HTC! You now have THREE buttons that do the same thing instead of 2 last time on the Kaiser:
Home goes back to Home
Back (formerly OK), goes back to home anyways
Hangup goes back to Home anyways already!
So hitting left or right you have 66% of it going straight back to HOME.
Then, you take away the scroll-wheel capability and replace it with rocker buttons for volume that only do that and nothing else.
Genius by HTC.
NuShrike said:
This is the WORST part about this new phone redesign. It's almost as if MARKETING came up with this idea than actual engineers.
I wonder if we can just cut the surface so we get the d-pad left-right back and so it's not shared with other buttons.
Thanks a lot HTC! You now have THREE buttons that do the same thing instead of 2 last time on the Kaiser:
Home goes back to Home
Back (formerly OK), goes back to home anyways
Hangup goes back to Home anyways already!
So hitting left or right you have 66% of it going straight back to HOME.
Then, you take away the scroll-wheel capability and replace it with rocker buttons for volume that only do that and nothing else.
Genius by HTC.
Click to expand...
Click to collapse
Well, the scroll wheel does work, but its ability is to zoom/decrease the text size, which for most intents and purposes is a waste.
For clarification, is the directional rocker currently touch-sensitive or is there a physical button that is being depressed (albeit poorly).
If this keeps up, how about mapping some of the other 4 hardware buttons to provide some L/R functionality?
Okay guys. Here is the weird crazy part. I had the same problem, I just flashed the original stock att rom back (Well, tried to freeze in the middle to return ) but I had the att rom on it, I tried to re-install via the microSD card, and after it went through all the customization, I was so suprised that the left and right were working, it blew me away. I was like, "wdf? Is this the same phone." I have no idea what happened, but they seem more responsive. No tricks. At first I thought it was just me, but I started to use it more and more and it was working much better than before. No idea what fixed it, but I'm a happy camper
Here's some pictures of a guy who dropped it. http://forum.xda-developers.com/showpost.php?p=2904011&postcount=1
Looks like distinct buttons. We just need to keep the face plate from sharing the presses.
Stock rom here... Moving 'left' seems to work okay but 'right' either hits Call End or Back. And here I thought I was doing something wrong.
NuShrike said:
Here's some pictures of a guy who dropped it. http://forum.xda-developers.com/showpost.php?p=2904011&postcount=1
Looks like distinct buttons. We just need to keep the face plate from sharing the presses.
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Seriously! Whose idea was it to make all those buttons into 1 face plate! stupid idiot designer. At least they could've separated the d-pad somehow, maybe a very precise circle.
Yeah with the new excitement with touch interfaces, HTC seemed to have left their minds/brains elsewhere. But judging from the pictures in the linked thread above, it seems like none of the 4 directions have physical buttons.
Count me in on this problem...
For the Calendar I just open the keyboard and use that D-pad on the bottom right.
SOLUTIONS...
I propose someone should create software to do 1 of 2 things:
1) Use the G-sensor to control scrolling. This function would be activated by touching, not pressing/clicking, the center of D-pad. Similar to how you focus the camera. This action would activate the software thus allowing scrolling in all 4 directions by tilting the device.
2) Change the input so we only have to Touch the D-pad (like how we zoom in on pictures/Opera) to move in the desired direction.
So who's up to the challenge of developing some software to make this happen? I will gladly donate $$$ as the D-pad is the ONLY thing I dislike about the Fuze/Touch Pro.
it took me 10 days to realize how to left and right buttons work (sprint).
Hmm...maybe the designers/engineers meant for BOTH hardware buttons on either side to be depressed nearly simultaneously in order to register navigation to either the left or right?
Eg.: Placing the tip of my right thumb parallel with the end the bottom of the phone between the two hardware buttons (farther away from the D-pad than one normally would) such that both buttons depressed, I was able to get much better accuracy navigating to the right. Can get the same response on the left side, but it's not as feasible due to the awkward positioning of the hands/fingers.
I got tired of this problem before so I used G-controller. It works.
[Link]
The buttons are both touch-sensitive and physical buttons. The problem is if your thumb is touching any of the big buttons, it will prefer that over the directional click. Add to that the fact that the area the phone considers to be part of the non-directional buttons is much bigger than what it considers to be the directional buttons and it is a problem.
I wish people would stop following Steve Jobs's design ideas. Fewer buttons does not a better product make.
I might honestly have to abandon this phone for just this reason. I am always exiting out of programs cause that damn right press button is so unreliable. And i've read where you should be pressing, but it doesn't help. it is so sporadic as to what actually happens. I need reliability, and this d-pad is so not. Coming from the hermes which had lots of hard buttons i could have lived with a dpad like this (cause it's easier to get back to where u were), but since this hasn't got any buttons i need the dpad that much more to be on point.
Out of 10 presses of the D- "right" button, how many times are you all hitting it correctly?
once i figured out that the you have to press pretty far compared to the up & down, i havn't misclicked at all.
But you are right, its a pretty stupid design and I find myself using the touch screen much more because of it.
Dillsnik said:
I might honestly have to abandon this phone for just this reason. I am always exiting out of programs cause that damn right press button is so unreliable. And i've read where you should be pressing, but it doesn't help. it is so sporadic as to what actually happens. I need reliability, and this d-pad is so not. Coming from the hermes which had lots of hard buttons i could have lived with a dpad like this (cause it's easier to get back to where u were), but since this hasn't got any buttons i need the dpad that much more to be on point.
Out of 10 presses of the D- "right" button, how many times are you all hitting it correctly?
Click to expand...
Click to collapse
You can try using Gscroll. works great as alternative to a d-pad
Correct
I get the same prob.. I haven't got the thickest of thumbs but somehow I keep missing the precise point needed to get this button to function. Just add this to the growing list of flaws.
The area just outside the outer ring immediately beyond the < > keys should allow you to scroll. You don't need to try and scroll using the inner ring circle.
Are you saying its not working this way?
It works this way for me, but it's not reliable enough to hit it 100% of the time. I think HTC dropped the ball on usability here. If you're on the edge of the scroller and press that should be a right, left, up down etc... when there is no clear button it's hard to press...
I'd gladly give up the nice look of the smooth face for some real buttons like my TyTn had.
Someone needs to design a new Dpad for this device!
Rplace the whole bottom panel with something better. Ie- a real Dpad and real buttons.
The Palm Treos have really nice Dpads. And for further inspiration, you can just look at any Nintendo device or controller.
How hard would it be ?
Check this out: http://wmpoweruser.com/?p=1698
the_ozyrys said:
Check this out: http://wmpoweruser.com/?p=1698
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Click to collapse
That's what I meant in my post. However, showing it is so much easier like the article you posted. Good find!
I know exactly what you mean. I keep hitting the home button.
So now I just don't use the D-pad at all
hey guys, i noticed today that sometimes when i press the home button to wake the phone it doesnt react...when i press it again it works normally....this happened to me two times....did anyone see this?
That sounds like a hardware issue. The home button synthesize sensor must not be recognizing the pressure you are applying to the button. Did this happen after a software update?
I'm having the same issue with the home button being super spotty and straight not registering when I push the home button. This is super irritating. I constantly have to press the button and sit like an idiot while it does nothing, then press again.
LTE-X said:
That sounds like a hardware issue. The home button synthesize sensor must not be recognizing the pressure you are applying to the button. Did this happen after a software update?
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i only noticed this today...and yes 2 days ago i have done an OTA update....
I have a Verizon version running 5.0.2
i tried now to see if this is happening when i am pressing the sides of the home button...and yes...it looks like sometimes i press the sides thats why it doesnt work....but the thing is my home button is a bit loose...so its easy to hit the sides...
I had the S4 and the Note 3. Never had a problem. If I press the button and it clicks it should work.
hajyihia said:
i only noticed this today...and yes 2 days ago i have done an OTA update....
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Click to collapse
Hmm that could be a number of things. It could be the hardware. It could be the update that you've installed that is causing wake lock on the device. Since your phone is covered by the one year limited warranty, I think you should contact Samsung and request an exchange/replacement. You can, however, try a factory reset to see if the wake lock problem goes away.
Ok I've been able to replicate the problem 100% if I choose. It is most definitely a hardware problem. If the home button is pressed on the left corner of the button it fully depresses and even clicks. But it doesn't register as so.
Definitely a hardware issue.
My phone had this issue as well where it wouldnt register soft clicks or off center taps and I would regularly get missed presses when using the phone (unless I pressed the button hard). I had verizon send me a replacement. The new phone just showed up, and the home button works almost perfectly. I can still get it to not register if I try really hard to push extremely lightly, on the very edge of the button with my finger nail, but its easily 100x better than the previous one.
The new button is also almost silent while the old one made kind of a cheap plastic click sound like it rattled slightly. It also feels like it requires a tad less force to press than the old button. The old button I could easily recreate the issue 100% of the time by just pressing lightly or pressing off center and it would regularly bother me while using the phone.
Buttons don't work
Front buttons stops working, then i reset phone they work some time and again stoped everything else work fine.
I have warratny but from shop they sadi that buttons working i don't now what to do pls for help.
Krizatata said:
Front buttons stops working, then i reset phone they work some time and again stoped everything else work fine.
I have warratny but from shop they sadi that buttons working i don't now what to do pls for help.
Click to expand...
Click to collapse
Here is a "solution" that has worked for me. My S6 is the Verizon variant, but I think these steps will work on any Service Provider.
Settings > Accessibility > Dexterity and interaction > Assistant menu
From here, toggle the switch to "ON". This will create a hovering circle with a window with four panes inside it. If you interactive with the hovering circle it will open a new window in which you have access to the back and recent apps buttons via an onscreen button.
Not sure what has disabled the hardware buttons, but this should give you access via onscreen software.
I know it's not a true fix, but a work around.
If someone finds a true fix, please post it! But in the meantime ...
I hope this helps!
Hello,
I had a S6 and after 4 days I noticed loose home button: it made noise the tap on it (not press). And also didn't registered clicks on the left side.
I exchange it for another and this one is almost perfect. I notice the left side of the butto to be a bit pressed. Anyway, I suspect a harware issue.
Lollipop 5.1.1
This video worked for my GS6
hajyihia said:
hey guys, i noticed today that sometimes when i press the home button to wake the phone it doesnt react...when i press it again it works normally....this happened to me two times....did anyone see this?
Click to expand...
Click to collapse
youtu.be/K-zLB7XMihE[/url]
My home button stopped working all together right after an update. How can I remove this issue? Every thing else works perfectly. Please help!
I have issues with my home button as well, it's "loose" and rattling. It has always been a bit loose but the last few months it has gotten worse and worse, it started to require more and more pressure to register the press (way beyond the pressure needed for it to *click*). As of now it does not even work at all, no matter how hard I try pressing it.
I've tried the assistant menu that's mentioned here in the thread but I just find the menu annoying. Instead I have learned to live with it for the time being, I just multitask to instagram or facebook and then spam the back button until I'm back at home.
100% hardware issue.
Apparently it's possible to replace the home button, and there are replacement home button to buy from ebay, but the replacement procedure is ridiculuos. The home button is basically the last thing you will demount from the phone when disassembling it.
I found a temporary fix by dabbing the home button with Isopropyl, this made it like new again. But two days later it's back to as it was before, or maybe even worse.
Annoying as hell, especially since this is a result of poor quality control from Samsung.
Update: Found a nice little app on play store called "button remapper" which lets me rebind the default system buttons without requiring root, i have rebinded the "recent apps" button to act as a home button instead, and a long press opens the regular "recent apps". Seems to be an alright workaround.
Just go to samsung shop,let them see,if no exchange or replace or fix, take their demo phones like s8 (2017) throw on to the floor and then take any phone u want, leave the s6 phone alone (make sure it is factory reseted).Ran away and shout #ALLAHUAKBAR!