Problem upgrading to WM6, now can't sync - Palm Treo 750

I have a Treo 750 (Telstra, Australia) and today decided to update to WM6.
I have it synced to my PC running Vista Ultimate. Did this just before the install, then ran the install and half way through it crashed. After resetting the Treo, it came up with the initial install screen (date/country/etc). After completing all this it went in and it was still WM5... so obviously the update failed. But all my settings are gone (including email/contacts/etc, which are still on my PC).
BUT, now the computer won't recognise it when i plug in via USB, so I cannot even sync all my stuff back to WM5, let alone install WM6.
I have had a read of these forums, and it seems that to do an installation through a SD card, you need to do some of the steps through sync first, so unless i can work out how to sync it, i think i am screwed. Can anyone help?
Thanks

Related

Faria problem wih upgrade

Righ, I hope someone can help...
downloaded Faria ROM, ran flash utiliy, when it gets to 99%, the utility quits out with the communication error message. The phone, in the meantime, gets stuck on the 99% bit, and doesn't seem to go any further.
Any suggestions, please?
A.
Did you flash to T-Mobile 2.26 b4 upgrading?
Trying searching for solutions. Your problem has been asked several times in different threads... Including Faria's "The Real Thing" thread..
Actually solved it now, using the ShellTool tool...
However, got two new problems:
When trying to re-sync my contacts, I get an error 8007000e, device not having enough memory. Tried rebooting both my laptop and my wizard, bu nothing solved it. Searched the forums, found one reference, but no solution. If anyone has seen this, any ideas? I've also tried removing my partnership, to no avail.
Second problem I guess could be related - when I try to launch contacts on my PPC, it seems to launch, but it goes back to desktop straight away.
A.
AdamR78 said:
However, got two new problems:
When trying to re-sync my contacts, I get an error 8007000e, device not having enough memory. Tried rebooting both my laptop and my wizard, bu nothing solved it. Searched the forums, found one reference, but no solution. If anyone has seen this, any ideas? I've also tried removing my partnership, to no avail.
Click to expand...
Click to collapse
Did you use some backup utility (like Spb Backup) to restore your contacts from WM5 to your new WM6 device? WM5 PIM Database is a different format than WM6 PIM database and I've seen similar errors when someone tried doing a restore from a WM5 backup to a WM6 install.
I'm just using outlook 2003... synced all my contacts into it, and assumed WM6 would sync them back up again?
AdamR78 said:
I'm just using outlook 2003... synced all my contacts into it, and assumed WM6 would sync them back up again?
Click to expand...
Click to collapse
Yes, that is correct (you upgraded to ActiveSync 4.5, right?). Not sure about your error then as I suspected a WM5 backup restored on WM6.
When you upgraded to WM6, did you flash back to an official ROM (like TMobile 2.26) before doing the Faria WM6 rom? I find it cleaner to not flash from a custom rom to another custom rom.
At this point, I think its worth reflashing your phone. Drop back to an official rom then upgrade to the Faria one.
BTW: You've never mentioned if you have a G3 or G4. So if you are a G4 be careful doing this.
yeah, it's a G4...
I think, for the time being, I might drop back to WM5, as I'm travelling from tomorrow, and need my contacts... i'll try again when I get back on monday.
I have exactly the same problems
- activesync memory error
- contacts and new appointments problem
I already flashed my Wizard G4 (MDA Vario T-Mobile) several times with Faria's and X-plode and everyting goes smoothly but the erros always show up. Beside those errors, everything else seems to work just fine. WPA2, GPS softw, phone, etc etc
AdamR78: what rom of WM5 are you using? Can you give me a link so I can download it?
As for the contacts and new appointment problem it seems that if we run Clear Storage (Settings --> System --> Clear Storage) it does the trick. At least for me it seems to be working.
http://forum.xda-developers.com/showthread.php?p=1214274#post1214274

Active Sync Years

Alight I am pretty tired of it.
Its been about a year or so since AS has worked for me. I have gone through 3 devices and they still dont sync. I have reformatted my PC numerous times as well. I dont know if it is a WM5/WM6 issue. That why I am here to ask help to try to get it to work or at least figure why it wont sync.
I have a WM6 Loaded Hermes and WM6 Loaded Exec
Win XP Pro SP2
Office 2003 Basic
ActiveSync 4.5
Any detectives out there?
Alright I am sorry,
I remember I always had problems, but it did sync my 2003SE HP 4700. I have erased everything on the PC and Pocket PC by hard resets and foactory resets on the PC. As of the first post I can connect and transfer files but I cannot sync it just hangs at looking for changes. And I ran the AS troubleshooter and it said nothing was wrong. But I can do guest no problem. I dont recall anything happening when It stopped. My PC is running 2 days after the factory restore/.

WMDC 6.1 not installing on Vista

I am attempting to install, for the first time, Windows Media Device Center 6.1, onto my computer.
What happens is the installer runs for a bit then once it almost gets to 100% it goes in reverse, then the install program closes itself, with nothing being installed.
I then tried running windows update with the BA pluged in. WU detected that there was an update but then it reports that the installation fails with that too.
Anyone know what could be going wrong? I really want to get my BA updated to WM6.... or even get it ready to sync with my computer period.
Thanks for all the help.

ActiveSync with 6.1 ROMs

I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Very common solution with syncing is settings->connections->usb to pc, and then uncheck. try that. you would have found this out if you searched first. If this solution doesn't fix it, then must be a unique problem.
Pisquee said:
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Click to expand...
Click to collapse
Thanks for your help - does seem to be working.
I did search before posting - solutions suggested that I found included deleted sync partnerships, reinstalling office, repair office, deleting pst files ... this solutiuon I did not find.
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Pisquee said:
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Click to expand...
Click to collapse
CHeck which USB cable you are using to sync. There was a massive post a while back around the issue of using non-HTC cables. I was also a victim of this. A standard USB cable has to much space around the connector and can cause it to damage the connector on your Kaiser.
I tried all the solutions mentioned and only when I used to HTC cable could I eventually sync.
It didnt completely solve the issue - my laptop has dual boot - vista and XP and I could only get it to sync with XP. Eventually that didnt work either (the connector must have get more damaged) and I had to send it back to HTC for repair.
Interestingly, when it came back I had no problems syncing with either. I have changed no settings and then last night I could not sync again. I unticked the advanced functionality in the USB to PC settings and it fixed it but why did it suddenly start happening? I havent changed any settings.
If you are woried about damage to your USB connector, have a look at the pin at the bottom of you Kaiser and see if it is straight or crooked.
I also think its a really bad idea that they put the soft reset button so close to the USB connection - how many of you have accidentally pushed the stylus into the connector when trying to soft reset your device? I have a few times and I'm sure this didnt help.
The answers arent always straight forward and its really pathetic to keep bashing people with READ THE WIKI and SEARCH THE THREAD when it is a genuine question requiring thought and support.
Better not to post at all than just to attack someone and waste everyones valuable time and take up room on a thread.
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
It's working for me
Pisquee said:
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
Click to expand...
Click to collapse
I'm not sure what's wrong with your computer but it's not a WM 6.1 problem. Since I started testing new ROMs, I've connected my TyTN II to 3 different computers, using 2 USB-MiniUSB cables (none the HTC supplied one), 2 computers had Windows XP, one had Vista. It was detected and configured by Activesync or WMDC every single time.
I have tried Dutty's, Sleuth, UDK, NoThrills, L26, MobileVista... It worked every single time on 3 different computers.
I don't know either, but moving back to 6.0 ROMs has made the problem disappear. I tried a number of 6.1 ROMs and they all gave the error of not wanting to sync to more than one computer - they would pair up fine, but on syncing would throw up errors and not sync, for example would be set up fine at home and synced, then go to the office set up and syn fine, but on return home wouldn't want to play anymore.
I just hope when official releases of 6.1 come out that they will work properly.
Ok this has worked for some with sync issues. Give it a try.
With Phone diconnected from computer:
Delete partnerships on Device and on computer.
(On Phone)open regedit and go to HKLM/ident
edit Name to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
edit OrigName to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
Power Off (not reset) and wait 30 sec then repower
(on Computer)Go into task manager and close wmdc.exe
go to your computers control panel and open sync center (same icon as old activesync)
Open WMDC
Plug Phone in via USB
Once it starts be sure to name partnership the same as your device ID
Please post if it works. If not there have been a few other methods that may work.
NOTE: if you switch between vista and xp, activesync has a random tendancy to overwrite the device name to something like windowsmobile72 which messes up the sync with WMDC. Changing the device name ussually fixes this issue if it occurs.

Synchronization problem after Vista SP1

After I installed Vista SP1 i can't sync my tc with my pc.
My PC does find the phone, but when the phone is starting Activesync i get the message on the phone:
"If you want to sync this phone to pc, you have to install ActiveSync 4.5 or higher".
But i have Windows Mobile Device Center 6.1, i guess that's the latest version. Before SP1 it worked fine !
I hope somebody knows a solution for this !
Thx !!
PS already tried the setting USB to PC. When it's checked the phone does nothing. When it's unchecked, the phone tries to sync but gives the message above !
It works now !
Very strange !
But after some reboots, hard resets, un- & reinstalling WMDC, remove phone from device manager and reconnect, ......
Suddenly it worked out !
Why it did now, i really don't have a clue.
So for people with the same problem, just keep on trying all the actions i listed above and cross fingers
goodnight
Problem returns
This morning problem just came back
nicoschoeters said:
This morning problem just came back
Click to expand...
Click to collapse
a mouth ago i had vista sp1 too and it works really great. now i have xp x64 and i hate active sync. mobile device center is really great and i can use my cruise like a usb stick and not the crapy active sync explorer......
can't sync anymore
The problem is back and can't solve in anymore !
Help please ?
Thx
I have the same issue. Few days ago it appeared and after soft reset of the Cruise and turning off and on the PC I was able to solve it. But today no way for the PC to detect the Cruise. Same issue as described above.
Anybody having a solution?
I have tried to update windows Mobile manager without result.
same issue without SP1
Now i have the same problem even without VISTA SP1.
Did full format of my pc so SP1 has never been installed !
Really getting sick of this ...
Please help,
Thanx already !
Nico
WMDC is nothing but headaches. I've had tons of issues with both the 32-bit and 64-bit versions. The endless synching issues is annoying, and I hate that it deletes all my mobile IE Favorites that are nested in folders. I really wish you could use ActiveSync with Vista
IMO -- WMDC is a promotional tool for the iPhone...
Hello,
Try this http://support.microsoft.com/kb/950506/en-us/
By the way, I got the same problem after installing Windows XP SP3 !
The reason is that both WMDC and ActiveSync are not supposed to be compatible with new SPs.
"Note: Microsoft ActiveSync works only with Windows XP SP2 or earlier" (same for WMDC for Vista)
can be found at Microsoft web site:
http://www.microsoft.com/downloads/...roductID=7C1FA894-B2C5-41BE-8D97-E145DD2A883B
I had to install SP3 in my company computer. That's what I got:
1) ActiveSync 4.5 behaves quite stupid with WP-SP3 (it opens Network drives at each sync/desync).
2) After multiple reinstallations it has allowed me to connect Polaris, but as "Guest" only -- with nothing installed.
3) The only solution to me was hard reset and consequent reinstallation of all I had in Polaris ...
syncing woes
I am having the same issues with syncing as well. tried all of the steps that everyone has listed & called HTC for help. was able to fix it once, but not the next time it happened. I don't think that the problem (at least for me) is with Vista-- I have an old laptop that runs XP and the same thing happens with that computer as well. the company I bought my phone from suggests that I send it back for repair-- aparently this is covered under the warranty and maybe an issue with the phone itself??. If I ever get this sorted out I will post back.
otherwise the phone works great. maybe I should have held out for that 3g iphone.
After uninstallation of Vista SP1 the synchronization was working fine again for me.
Then few days ago I tried to reinstall SP1 and did uninstall and reinstall WMDC as indicated by Microsoft. WMDC was working for 1 day with correct detection and synchronisation of my Cruise but now it's again not working.
I have again tried several times to uninstall and reinstall WMDC with the same result: no detection...
I have tried to make a filter in Bit Defender to force authorization of WMDC.. no result.
I have spent hours not being able to solve the problem.
I am really fedup.
I had much less issues with Palm OS...
I would like to avoid to uninstall again SP1.
Any idea?
I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well
...if only that was a permanent fix It'll make things work for a while, and then one day things just break again. WMDC is a iPhone sales tool
jacob12 said:
I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well
Click to expand...
Click to collapse
I have also tried to disable advanced network functions... no result
I have tried soft resets, uninstallation, reinstallationl... no result
I have tried to stop the partnership and to re-create it (major mistake: it took me few hours to resynchronize all my contacts, notes and calendar events...)... no result
Sometimes it works for 1 day and after the issue comes back again.
According to forums I am not at all the only one facing this.
Only solution is to uninstall Vista SP1. Then it works fine again.
Microsoft is making products that are not compatible while done by the same company...
Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!
Many users have reported the same issue relating to SP1. Personally, I had sync issues before and after SP1. Can be very frustrating. I'm just glad that for the most part, I sync with Exchange.
bally3 said:
Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!
Click to expand...
Click to collapse
I sent my phone in to HTC for repair 5 weeks ago. still waiting.....
In my case, I confirm I have the problem only if I install Vista SP1... When I remove SP1 I have the synchronisation is working perfectly. With SP1 it's sometimes working but most of the time not.
Vista SP1 is clearly causing the problem in my case and I was not able to find any solution, except removing SP1 (see above description of all my trials).
Vista SP1 and same problem
I checked Microsoft's "solutions" - it didn't work... of course
few days ago I could connect my XDA Orbit 2 after computer reboot or via bluetooth anytime
now non of this works, but my totalcmd still see my mobile (plugin for WinCE availeble on ghisler.com)
any ideas?

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