Damaged Screen? - General Topics

I have a HTC Touch Dual and is going to be about 3 months old.
I randomly decided to open VSPainter today and noticed that in one area of the screen there is a faint bluish hue in one area (a circular area about half the size of a pea). If i tilt the device and look at it at an extreme angle it can be seen clearly. You cant really see it unless the screen is white. It wasnt much of a big deal until I investigated further and drew lines in VSPainter across the region and noticed that the lines would 'bend' around the spot.
I think this problem could have been caused by some pressure on that area of the screen...but I could be wrong.
Since I've only had the Dual for 3 months, do you know if I'm covered by any manufacturer warranty? (Im in the UK and on Orange).
Is there anything else I can do?

Hasn't anyone come across this kind of problem?

Related

[Q] Horizontal Lines while recording video in low light

When I try to record video indoors I can see horizontal lines of noise in the video. It generally is only visible in solid brown colors. It looks similar to regular noise from low light except it is in lines. Sometimes it even purple hues. Unfortunately, I upgraded to Lumia Black before taking any videos so I don't know if this is a software glitch in Lumia Black. Anyone else with Lumia Black seeing this problem? Thinking of getting mine replaced as I also seem to be getting the Mura Effect on the screen and want to see if maybe I can solve two problems at once.
Thanks,
Craig
So I just had my phone replaced. The screen has some other defect, no Mura apparently but it was something else. The new one doesn't have the screen issue nearly as bad but now the horizontal lines anywhere are still there. I also tested before and after Lumia Black. Amber, the lines looked different but they were there. This does appear to indicate a hardware issue with some refurb phones as the lines are in a different spot on this one. The first had it on the the right side only. This one has it milder on the right side but also has it across the top.

[Q] Uneven grey on bottom of screen?

I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
TheNuclearDart said:
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
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Try a screenshot, and a photo. Does it only appear on one of those?
Doesn't show in a screenshot. However, I went and looked at a display model and it was somewhat similar... At this point i think it's minor enough not to mess with. Especially since I don't have any of the other issues.
e.: It looks like its the back light shining. I guess the weird part is that I don't see it on a black screen.
The same here. The phone is Rev.2, 10.10.2014. This issue is on many Z3 phones, because i had at least eight Z3 phones in my hands for the last 2 monthes, and almost everyone has an uneven grey (white) or some kind of shadings on bottom of screen. I don`t know what`s the problem, i`m a little bit hate Sony for that, i buy a expensive phone, and it have such a problems, maybe this is not so much critical, but for me it is unpleasant thing.
---------- Post added at 03:54 AM ---------- Previous post was at 03:41 AM ----------
And, by the way, for those 2 monthes i still didn`t found a "perfect" Z3. Everyone has an other issues: if the screen was ok, it has a uneven gaps between screen and frame, if there`s no gaps on the screen, there`s a caps with gaps, if there no gaps at all, there`s a problem with the screen, and, as i wrote earlier, almost everyone phone i looked has a uneven grey (white) on bottom of screen, but some of them has a gaps problem in addition to the problem with the screen, and some of them didn`t, but from those 8-10 phones i looked in a last 2 monthes, noone has no problem at all! This is sad, but it`s true. Or maybe i`m so lucky
I went in and got it exchanged as it was bleeding light from the gap, and now this one is worse, and on both sides. I was told by the sales rep that "All of ours are like that, it must just be how its made", and they wouldn't give me another. This one also has a pink spot on the camera. I am going to another store tomorrow. At this point I can deal with the uneven grey, but not this. I'm going to tell them Sony said the light in the gaps was a manufacturing defect... even if they haven't directly said that.
Got a third one.... better, but same issues. It is lighter in the bottom right corner of the screen, but since you have said that seems to just be how most are, I'll probably just try to get used to it.
same issue
I have exactly the same problem but with the colour white, the lower right hand side of the screen is a tad bit darker than the left when the screen is displaying a white colour, one has to really observe the screen carefully to notice it,however it is a bit irritating after you learn that you spent so.much on a phone with this kind of problem, Sony should really step up heir quality controls.
For me it's the lower left corner that's slightly darker (or the lower right corner that's brighter, whichever way you want to look at it). I've had so many Z3's in my hands and this issue is pretty common. Though it has to be said that grey is a very difficult color for displays in general as it points out even the slightest non-uniformity. It's not surprising that a solid grey screen is recommended for TV's if you want to test for clouding or DSE.
I think in the end we should just let it be if its a general problem, it shouldnt spoil our experience with such a great handset.

Annoying yellow spot on display

Hi Guys,
New to this forum. I recently sold my one plus due to the exact reason but this was at the bottom of the display. Many have said that it would disappear over time but after 6 months, the yellow band was still haunting me. Gave up because of how infuriating it was and sold it. Got this beast, loving it but I noticed straight away at the top left of the display there was a yellow spot which spreads slightly to the centre. Im not familiar with the characteristics of certain displays as I am aware of the different kinds of displays these two devices use. Just wondering, would this problem disappear over time ?? I saw this post on this particular "fix" sites, which says that it will over time given the glue dispersion from heat and what not. BUT, im just afraid (skeptic here) it would end up like my one plus. Im trying to avoid going back to the reseller as this phone was purchased from a grey importer. Any input from any of you guys would be greatly appreciated. Thanks in advance!
androFRUST said:
Hi Guys,
New to this forum. I recently sold my one plus due to the exact reason but this was at the bottom of the display. Many have said that it would disappear over time but after 6 months, the yellow band was still haunting me. Gave up because of how infuriating it was and sold it. Got this beast, loving it but I noticed straight away at the top left of the display there was a yellow spot which spreads slightly to the centre. Im not familiar with the characteristics of certain displays as I am aware of the different kinds of displays these two devices use. Just wondering, would this problem disappear over time ?? I saw this post on this particular "fix" sites, which says that it will over time given the glue dispersion from heat and what not. BUT, im just afraid (skeptic here) it would end up like my one plus. Im trying to avoid going back to the reseller as this phone was purchased from a grey importer. Any input from any of you guys would be greatly appreciated. Thanks in advance!
Click to expand...
Click to collapse
a lot of people have yellow spots . the spots are mostly visible in 0% brightness and grey backround. Install dead pixel detect and fix and choose gray from the menu. if the result is not good contact with lg service center to change the screen.
you mentioned also oneplus. I also had oneplus before. it had 2 issues the first one was the led light bleeding and the yellow banding. the led bleeding is only visible down due to the position of led lights of the phone and cannot be fixed. the yellow band was due to the glue that didn't properly fixed. I personally had this issue but after some months It was fixed by the use of the phone. I also let it 2-3 times under direct sunlight for 20-25 minutes.
kutulu32 said:
a lot of people have yellow spots . the spots are mostly visible in 0% brightness and grey backround. Install dead pixel detect and fix and choose gray from the menu. if the result is not good contact with lg service center to change the screen.
you mentioned also oneplus. I also had oneplus before. it had 2 issues the first one was the led light bleeding and the yellow banding. the led bleeding is only visible down due to the position of led lights of the phone and cannot be fixed. the yellow band was due to the glue that didn't properly fixed. I personally had this issue but after some months It was fixed by the use of the phone. I also let it 2-3 times under direct sunlight for 20-25 minutes.
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Click to collapse
Just wondering, would it work if id put the Flex 2 under the sun as well? The discolouration is only noticeable, like you said, on Grey background.. wonder if this would go away over time.. thanks again!! :crying::crying:
androFRUST said:
Just wondering, would it work if id put the Flex 2 under the sun as well? The discolouration is only noticeable, like you said, on Grey background.. wonder if this would go away over time.. thanks again!! :crying::crying:
Click to expand...
Click to collapse
you can try it but I don't know if the glue is the issue. on the other hand lg has a very good service maybe it can replace your screen if the problem is so obvious
kutulu32 said:
you can try it but I don't know if the glue is the issue. on the other hand lg has a very good service maybe it can replace your screen if the problem is so obvious
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Click to collapse
hey, i managed to exchange for another one. Though there is some improvement, the yellow spots are still apparent albeit less noticeable and only in Grey background. Did your's disappear, or at least improve overtime? How is it? I have tried using a 38W UV lamp for nearly an hour and the yellow spots are still there..
androFRUST said:
hey, i managed to exchange for another one. Though there is some improvement, the yellow spots are still apparent albeit less noticeable and only in Grey background. Did your's disappear, or at least improve overtime? How is it? I have tried using a 38W UV lamp for nearly an hour and the yellow spots are still there..
Click to expand...
Click to collapse
you may need to try a lot of screens to find a good one lol. Mine also has some yellow spots visible in grey but I can live with it... I have still 23 months to think about it (warranty)

Screen Discolouration

My Z3 has just started showing a spot of discolouration at the top left of the screen, right by the charge port.
A phone repair guy told me that this is caused by overheating, does anyone else have experience with this? The place I purchased the phone from told me over the phone they wouldn't replace this under warranty due to my neglect putting too much pressure on the screen at that point, are they kidding me!!!
See attached photo
I had a similar issue but my phone had that color all over the edges and they did replace it under warranty. But mind you the screen they replace it with is not the original sony display. It looks and works OK but i dont think its the original one. Also I doubt the gorilla glass quality after replacement.
Interesting I was just about to post same issue, I have this green discolouration around all the edges of my phone as the pic attached shows, thought my eyes were seeing things,but it has definitely has gotten worse over the last few weeks, it easily seen on greys or white background.
Same like mine problem...
http://forum.xda-developers.com/showthread.php?t=3182816
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then a small bit of discolouration, then there was a second spot and then eventually it became what it is now it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then a small bit of discolouration, then there was a second spot and then eventually it became what it is now it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Maybe you push you power button too hard, lol.
It was also interesting to note that the Z2 had the exact same issue reported and displayed
hmsq said:
Interesting I was just about to post same issue, I have this green discolouration around all the edges of my phone as the pic attached shows, thought my eyes were seeing things,but it has definitely has gotten worse over the last few weeks, it easily seen on greys or white background.
Click to expand...
Click to collapse
And wow your screen is bad

Pink tint on screen?

Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
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Click to collapse
I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
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Click to collapse
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
Click to expand...
Click to collapse
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
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Click to collapse
I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
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Click to collapse
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
Click to expand...
Click to collapse
Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen

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