Database Info

All information on this device will be erased after the next unsuccessful password at

Hi,
several persons in our company (including me), who are using WM 6.5 (cooked ROM) and connecting to company's Exchange server via Exchange active sync (e-mails are on server) reported that suddenly this message appears on the phone:
"All information on this device will be erased after the next unsuccessful password attempt"
It is not possible to enter password and do anything with phone (just reboot). Funny is, that nobody did any attempt to enter password before - phone was just lying on table and this happened.
After reboot hard reset on device is performed and also memory card was wiped.
If somebody has same experience - just write here, maybe there will be some solution in future.
And note - if this happens to you, before reboot remove your storage card - it will be erased
Info:
IPAQ 614c, ROM WWE 21215(5.01) from here:
http://forum.xda-developers.com/showthread.php?t=496283
Company policy - forced password.

This has happened to me twice now, once when i was about to go on holiday, of course wiping the 8GB's os music on my card, and again last night.
It really is a problem, at first i thought it was some malicious b*stard at work, but now i think it's an issue with the rom.
I'm going back to 6.1, can't handle this happening every other week.
Artemis P3300 running different 6.5 cooked roms.
Cheers!

There is possible solution - when such message appears, do not press anything just remove batery - we have simulated it once and phone remained unerased.
If anybody can confirm this just give me a message.
z

I can confirm workaround - it worked for several my cloeqes.
Why is this happening still remains secreat.

Maybe solution to mysterious "...unsuccessful password attempt"
I was having this issue exactly as described in the first post frequently. I may have stumbled across a solution. Turn-off Showaco's TitaniumWeather.
Go to TitaniumWeather Options;
- check "Use On/Off Time:" set "On Time" and "Off Time" to 0
- uncheck "Enable Auto Updates"
- Save/Exit, then soft reset
It's been 3 days and I haven't experienced this issue since. It could be a coincidence, but worth a try... maybe others can help verify.

Hi,
this may be a solution for you, but not for us, because nobody is using Showaco's TitaniumWeather. We (3 phones) are using SPB Weather and there is no such settng.
z

I've been experiencing this problem on almost every cooked 6.5 rom I've tried on my Raphael/Touch Pro. As far as I know the exchange server has to be configured for remote wipe and enforce hard security for this to happen. Unfortunally most of the chefs arent working for companies which are as paranoid as mine (and yours) which meens they are quite unaware of the problem.
This problem might be connected to the Activesync "85010013" error when trying to sync for the first time. The "85010013" problem has to do with some security registry settings that are wrong in most 6.5 roms used by the chefs.

Mine has happened twice in the last three days. I'm syncing with a BETA Exchange 2010 server which is pushing typical security settings (wipe threshhold, mandatory screenlock...) Both times occured after the phone was lying around locked (auto screen lock set at 15 minutes) for a while. When I attempted to unlock the first time, the PIN keypad would only take two digits then I'd get a wrong PIN message before entering the reaminig digits or even hitting enter. After 8 attempts at this, the device wiped. The second time, the phone wouldn't even let me enter in the PIN, but said it was going to wipe because I had exceeded the maximum incorrect entries. I'm starting to think the TF3D2 keypad is part of the problem when the device wakes and asks for the PIN. I've set the PIN keypad to classic as opposed to default and set the auto lockout to 24 hours. Once I finish backing up the Exchange sync settings and setting up my spare SD card, I'm going to set the lock time back to 15 minutes and see what happens.

Any solution to this problem?
Is there a solution to this problem? I am getting this about once a day. Thankfully it still allows me to enter the 10th password attempt, so I haven't experienced any data loss yet.
I am running a cooked rom with TitaniumWeather integrated and Exchange forced password. I disabled TitaniumWeather updates; it didn't have the On Time/Off Time options.
KriekV said:
I was having this issue exactly as described in the first post frequently. I may have stumbled across a solution. Turn-off Showaco's TitaniumWeather.
Go to TitaniumWeather Options;
- check "Use On/Off Time:" set "On Time" and "Off Time" to 0
- uncheck "Enable Auto Updates"
- Save/Exit, then soft reset
It's been 3 days and I haven't experienced this issue since. It could be a coincidence, but worth a try... maybe others can help verify.
Click to expand...
Click to collapse

Twice this has happened to me. One time it happened in the middle of me using the internet, the second time it was just laying on the table. I believe the issue is a 6.5 issue, since it never happened before I upgraded. I also use Microsoft Exchange. That also seems to be part of the issue. PLEASE HELP!

Removing JGUI safe.my.windows.phone

Hi there,
If you have a few questions regarding the safe.my.windows.phone software. Anybody who have used it before please help me out!
1. If I have already set my password, how do I change it?
2. If I want to set a password only for unlocking when I remotely lock it and not for prompting when device is not used, how do I do this? As far as I know, I can only set a password if I tick the check box 'Prompt if device unused for'.
3. Finally, I've finished my trial evaluation of the software and want to uninstall it. However, after uninstallation, my phone is still asking me for the password to unlock my phone whenever the screen is turned on (unfortunately I set to prompt for password every 0 minutes and I can't find the password page to change this). How do I completely remove this?!
I tried re-installing but the page that asks you for the password after the first installation doesn't come up anymore I also then tried uninstalling after re-installating but the asking of the password still comes up everytime I turn on my screen!
Many thanks!

After two weeks of waiting for an email from [email protected] to come back to me, I can only warn everybody here to not install this application! Obviously the program is flawed (doesn't have a place to remove it) and you don't get any support. Don't install, don't buy! ><

Just as I thought a hard reset was around the corner...JGUI replied! Going back to the password settings page is actually very simple. Just go to Settings --> (Personal tab) Lock. From there you can set when to prompt and what password to use.
Still, there is a limitation where if you want the program to lock your phone when the correct SMS comes in, you need to activate this password protection but you can set this to 24hrs rather than 0min like I did.

[Q] PIN Change Error - Locked Out

Hi,
I was changing my PIN on my Samsung Note 3. After putting in the current PIN and then putting in the new PIN. I was prompted to confirm the PIN. The "settings app" was then forced closed. I returned to the PIN change setting but my current PIN nor the new PIN that I was trying to change to worked. I then restarted my phone and I'm completely locked out.
If the PIN was not changed due to the force close of 'settings' shouldn't the PIN be unchanged? I tried all PINs I've used in the past as well as 1111,0000,1234, last 4 digits of phone number, SSN... everything but still doesn't work.
Any suggestions? I don't want to factory reset the phone. Please help! Please!
------UPDATE-------
I found that using Google's Android Device Manager I can remotely change the PIN. I can see from the website and also on the phone that the password is changing. If I change from a numberic PIN to a text password, the password input keypad changes from number only to a full keyboard. So, i'm sure that the password was changed remotely. However, the temporary password that I recent using Android Device Manager still doesn't work!!!! Can anyone help?

Can't unlock device!!

Hi guys, I created this account just for this question so I hope I'm posting in the right section!
On to the problem, I have a SM-G920I S6 that I have locked with my fingerprints. I set my backup password to my gmail one so it would be easy to remember. This morning I went to unlock my phone and the scanner didn't recognise my finger 3 times(happens sometimes as we all know). It asked me for the backup password which I entered and it told me was wrong (3? times). It then asked for my google email and password which it also says is wrong!
I haven't set up the 'Find my mobile' thing yet (idiot) so I can't remotely unlock it. I tried logging in and out of youtube on my pc and that works fine but now I can't access the verification code message because there are multiple messages/texts (on my phone) at this point *sigh* - but it demonstrates that my password is working at least!
I guess the last thing I can do is wipe the phone? but I obviously don't want to do that...
I also only just recently changed my password and enabled 2-step verification (before buying the phone though so that shouldn't break it???) if that helps.
Thanks guys!

Hi again guys, I just want to announce that my phone has magically let me in with the password I've tried dozens of times!
I'm not sure how to delete/end a thread so I just wanted to post a conclusion. Sorry if I haven't done the right thing.

Password/pin security issue!

I already posted here about an issue where both my wife's and my GS7E's had a login issue where our pin/password would not be accepted, but with new info thought this should stand alone. It happened again this morning. I awoke to a request for my password to "protect" my fingerprints. The password like the pin in the previous 2 incidents is not accepted. My phone is locked and it seems after contacting both Sprint and Samsung? The only option is a factory reset. I spoke to a rep at Sprint and she said this is a known bug and they are receiving many calls about it. Sometimes, after rejecting the password/pin repeatedly it will suddenly work, but I'm already at the 1hr between tries point. I even tried to use the google dashboard but it will not replace the password because the phone is already locked with a password. I have removed security from my wife's phone to prevent this. I will do the same with my phone when I gain access. After loving the phone, I'm now at a point where I'm considering returning both for either G5's or holding out for the HTC 10 which should be released within my 30 day window. I don't know if this is specifically fingerprint related or pin/password? If you don't want to face a factory reset? You may want to consider turning off login security till a fix is found. Waking up with a locked device and no way of fixing without completely wiping the same is not conducive to a good day.

Why not just use Fingerprint with pattern backup?

its the update APC thats warned about in this forum
it breaks all kinds of stuff

(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.

corey52 said:
(I posted this in the other topic but will post it here as well to help further discussion)
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
Click to expand...
Click to collapse
FYI, find my mobile services will allow you to lock an unlocked device with a new password, but will not allow you to lock an already locked device. So far, it appears that using a pattern as the fingerprint backup is immune to the issue, pin and password are not. ALSO, the issue can go away and your pin/password is accepted, even after many tries. The worst case scenario is when this happens after a restart, when you must use your backup method (pin, password or pattern) instead of a fingerprint.