Database Info

Just got a Touch Cruise

I am a long time reader newer poster. I am coming from a Treo 750. Is there anything I should do to this before I start adding my apps and transfering contacts? Is there a better backup of my Treo other than the Windows Vista Sync? I am mainly concerned with contacts and software. Also I am on Att I heard about the only thing I need to do is swap Sim card out, also should I adjust the wap settings for this to work. [email protected] password CINGULAR1. Also does it matter when syning new device the device name be the same? What is the best ROM I should have?

ATT
I also use att and all i have to do is set up the network to use media net and tell it under advanced to not use the proxy. It should work fine for you then. I am using Bepe rom 6.3 premium. The connection wizzard sets up right for ATT in the us except fothe proxy. you do npot have to enterthe wap settings they are there already.

Coming from my 750, I didn't have to do a thing - just stick in sim card and I was good to go. I am on the PDAConnect plan so no issues with proxies and such.
As for backup, use Sprite. It comes with the Cruise on the CD.

Thanks I will do that. I should have it in my hands tomorrow morning.

mpf54 said:
I also use att and all i have to do is set up the network to use media net and tell it under advanced to not use the proxy. It should work fine for you then. I am using Bepe rom 6.3 premium. The connection wizzard sets up right for ATT in the us except fothe proxy. you do npot have to enterthe wap settings they are there already.
Click to expand...
Click to collapse
I got my phone installed bepe rom premium, I thought I got all of the att settings correct I am able to receive sms and email but for some reason It only has edge when before the rom i was getting hsdpa and 3g speeds. can you please take me through a small tutorial of what excat settings I need in the connections panel. I have only 1 listed MEdiaNet I then went to the advanced network and it says: turn on HSDPA it is checked, GPRS PAP authentication is checked, CSD Line Type data rate 9600 bps(v.32) connection element Transparent, SMS Service SMS over GSM. What else do I need to do? Please help
Also under comm manager it shows no data connection available?????
I figured it out. I removed all settings and went through the connection wizard. Also I forgot to change the band type to auto, that is why I would only get edge speeds. I wasnt sure about the proxy settings, I was supposed to checkit not uncheck it. and found the server settings and port numbers. Thak for everything. This phone is so much better than the treo 750. Well worth the money. No more square screen for me.

Out of curiosity what do we need to set the proxy to? Is this for using tethering or something else? I am on ATT as well and the auto network configure app thing seems to have set it all up correctly. Is there anything additional to be done?

Please help wi Pro B4 I return it.

Hi folks,
Please can someone help.
I got my new Pro on Friday and it really is a nice phone. I am on T-Mobile UK and subscribe to web n walk plus.
Like others in the forum the signal strengh is [email protected] wi T-Mobile yet put sim in any other phone and it's fine.
OK, my problem. The phone configured itself to T-Mobile and setup picture message and gprs/3g settings. I can browse net on phone via pocket IE or Opera.
Now if I try to sign in via Windows Live to get my email or configure Activesync to our companies mail server I get the G and flashing arrow but then the program I'm trying to use says it cant find an internet connection.
Switch on WiFi and go through that and it's fine. Take sim out and put it in my cooked Trinity P3600 running Diamond 3.1 on win mobile 6.1 and everything works. I've tried my sim in a T-Mobile branded Diamond and it works.
I've tried various locations, one being 6 feet away from the cell to no avail. Tried my work sim in it (also T-Mobile) and same happens so what can I do to get it to work.
Connection setup as T-Mobile Internet. Cellular Line (gpgs, 3G), general.t-mobile.uk, username T-mobile password one2oneuser.
Can anyone help.
Thanks.
John

I had the exact same problem. The Auto-Config wizard thing has changed slightly and now seems to set up the connection with the usage of a proxy server.
You need to uncheck this and all will be well. Don't return that sucker just yet!
Credit to sub69:
sub69 said:
Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings, and make sure that "This network uses a proxy server...." is unticked.
Click to expand...
Click to collapse

Thanks mate,
I have unticked the box but will need to wait for T-Mobile signal to come back before I can test it. Why is this phone soooo poor with T-Mobile. I get 3 bars on my Trinity at home.
John

weehappypixie said:
Thanks mate,
I have unticked the box but will need to wait for T-Mobile signal to come back before I can test it. Why is this phone soooo poor with T-Mobile. I get 3 bars on my Trinity at home.
John
Click to expand...
Click to collapse
Hrm, I have noticed a slight drop in reception compared to my Kaiser but it's not that bad where I am. I am in London though so I guess coverage is pretty good. Also, I have noticed GPS reception is a little off too compared to the Kaiser. I'm thinking as some more ROMs start appearing with new Radios we will see some improvements. It depends if you are willing to wait or not. The device itself is great, there's no doubting that. Give it time. I am sure things will get better.

Ok, unticking allows work email to work but I cant get Windows Live to work.
Looking at the settings on my old Trinity it has the proxy set.
Thanks,
John

That's weird.
It's all working perfectly here, on T-Mo too (UK).

Connect through WiFi or 3G

Hai.
First of all I'm very happy with my HTC Touch Pro UK. Before this I used a TyTN II, also a very nice device.
With the Touch pro a have a little problem when retrieving email through IMAP. On the TyTN II the email was retrieved through WiFi if there was a WiFi connection and through 3G when there wasn't.
For Outlook (ActiveSync) on the Touch Pro this works fine, but for IMAP connections, it only wants to connect through 3G, whatever I set in the Advanced Server Settings of the IMAP account. When I choose Vodafone GPRS it connects through 3G, also when there is a WiFi connection active.
Can this behaviour be altered ?
Hope anybody has a solution for this.
Greenthings,
Martijn

Lion69 said:
Hai.
First of all I'm very happy with my HTC Touch Pro UK. Before this I used a TyTN II, also a very nice device.
With the Touch pro a have a little problem when retrieving email through IMAP. On the TyTN II the email was retrieved through WiFi if there was a WiFi connection and through 3G when there wasn't.
For Outlook (ActiveSync) on the Touch Pro this works fine, but for IMAP connections, it only wants to connect through 3G, whatever I set in the Advanced Server Settings of the IMAP account. When I choose Vodafone GPRS it connects through 3G, also when there is a WiFi connection active.
Can this behaviour be altered ?
Hope anybody has a solution for this.
Greenthings,
Martijn
Click to expand...
Click to collapse
Coming from the Kaiser you should know there are ALWAYS certain issues which later on are solved dude
Give it time and we shall have some more ROMs for your device .

mrvanx said:
Coming from the Kaiser you should know there are ALWAYS certain issues which later on are solved dude
Give it time and we shall have some more ROMs for your device .
Click to expand...
Click to collapse
I wasn't aware that this was a ROM issue. On the TyTN II it was working with the default ROM. I hoped it was just a setting somewhere...
I'll wait for some more tweaks or a new ROM..

I've got the same problem with hotmail using windows live. It always connects via GPRS rather than use the available WiFi. I have found that if the wifi is turned on before soft resetting the device - ie it then starts up with wifi on, i can sync via the wifi connection until the wifi connection is turned off and then it always defaults back to GPRS.

Hmm, I would advise (since i havent got a device here yet to test...will do tomorrow) that you go through the wifi settings and make sure it is set to access "the internet" and not "workplace" or anything else??
Helping out would be so much easier if it was sat right infornt of me...will be soon

mrvanx said:
Hmm, I would advise (since i havent got a device here yet to test...will do tomorrow) that you go through the wifi settings and make sure it is set to access "the internet" and not "workplace" or anything else??
Helping out would be so much easier if it was sat right infornt of me...will be soon
Click to expand...
Click to collapse
I can wait 'till tomorrow.. No problem.. ;-)

Already done that and selected Internet under Wifi. All other programs connect correctly to WiFi ie, Opera Mobile, Opera Mini, GPS Update etc.... its just email that gets it wrong.

ardsar said:
Already done that and selected Internet under Wifi. All other programs connect correctly to WiFi ie, Opera Mobile, Opera Mini, GPS Update etc.... its just email that gets it wrong.
Click to expand...
Click to collapse
Tried the same and results are also the same.

Did anybody find a fix for this ?

Do a search for Modaco nodata. It should allow you to disable the regular 3G data connection, which should (hopefully) force the phone to use wlan if you have a working connection.

This is a fix that really needs to be sorted. If wifi is working, leave 3G alone!
Damn thing is costing me money! I'm not a on a data plan, so it costs a lot more than if I was.
I didn't take a data plan, because everywhere I go, I have access to wifi!
I shouldn't have to disable 3G!
Can't it be done automatically? If wifi has an active connection, don't use 3G/HSPA. Since there is already the nodata program, all it needs is changed to be auto. And yes, I use the word "all" very loosely, I don't know how to code for mobiles!

flinx1 said:
Do a search for Modaco nodata. It should allow you to disable the regular 3G data connection, which should (hopefully) force the phone to use wlan if you have a working connection.
Click to expand...
Click to collapse
I already tried this, doesn't work. Connection times out.

I used to have this issue until i switched my settings to "the internet" and not work. did u change both the settings for the wifi card AND the settings for the access point? (not sure if that was what made the difference, but now everything is going through wifi for me.

y2whisper said:
I used to have this issue until i switched my settings to "the internet" and not work. did u change both the settings for the wifi card AND the settings for the access point? (not sure if that was what made the difference, but now everything is going through wifi for me.
Click to expand...
Click to collapse
This is part of the solution IMHO. IMAP now connects through wifi when there is a wifi connection available, but it doesn't fallback to GPRS/3G when wifi is not available.
Any other fantastic ideas ?

Nice fixed one problem, created a new one, this I can't reproduce since my email isn't imap. For everything else if there is no wifi it will connect to edge.
anybody out there with an IMAP email account with the same issue?

y2whisper said:
Nice fixed one problem, created a new one, this I can't reproduce since my email isn't imap. For everything else if there is no wifi it will connect to edge.
anybody out there with an IMAP email account with the same issue?
Click to expand...
Click to collapse
What do you use for email ? POP3 ?

Touch Pro + Exchange + 3G + T-mob = No Go

Hello everyone,
Got my Touch Pro yesterday, first impressions were good but I just realised that there is no way to get my exchange to sync through 3G (or even GPRS).
I'm with 1and1, my parameters are fine (they work on my Vario III with the same SIM card). I'm with T-mobile (I know the 3G reception is not good on the TP, I had to switch to 2G to avoid getting cut off during a call, but I get 4 bars from my desk in a loft, so that shouldn't be a problem!).
I tried the default t-mobile parameters setup by the touch, and I tried to configure the connection manually with the parameters that work well with my Vario III:
APN: general.t-mobile.uk
User name: user or nothing (instead of T-mobile)
Password: pass or nothing
Still a no go. I get the same error message:
Activesync cannot reach the server. Check that the server address and proxy server settings are correct.
Support code: 0x80072F78
I've called 1and1 and they say they support WinMo6.1.
Anyone with T-mobile able to sync an exchange account on 3G/GPRS?
Would you mind sharing parameters?
I could live with the Touch Pro with 2G until they release a better rom/radio, but I can't live without push email/exchange!
By the way, there is no problem with the server itself or the exchange parameters, it synchronizes fine on wifi, so it looks like it's a touch pro (works on Vario III), winmo6.1 (works on Winmo 6.0) or t-mobile (works on wifi) issue!
Thanks for your help!
PS: before you ask, I did a hard reset to make sure there is no problem with third party software, this is after a hard reset...

Manni01 said:
Hello everyone,
Got my Touch Pro yesterday, first impressions were good but I just realised that there is no way to get my exchange to sync through 3G (or even GPRS).
I'm with 1and1, my parameters are fine (they work on my Vario III with the same SIM card). I'm with T-mobile (I know the 3G reception is not good on the TP, I had to switch to 2G to avoid getting cut off during a call, but I get 4 bars from my desk in a loft, so that shouldn't be a problem!).
I tried the default t-mobile parameters setup by the touch, and I tried to configure the connection manually with the parameters that work well with my Vario III:
APN: general.t-mobile.uk
User name: user or nothing (instead of T-mobile)
Password: pass or nothing
Still a no go. I get the same error message:
Activesync cannot reach the server. Check that the server address and proxy server settings are correct.
Support code: 0x80072F78
I've called 1and1 and they say they support WinMo6.1.
Anyone with T-mobile able to sync an exchange account on 3G/GPRS?
Would you mind sharing parameters?
I could live with the Touch Pro with 2G until they release a better rom/radio, but I can't live without push email/exchange!
By the way, there is no problem with the server itself or the exchange parameters, it synchronizes fine on wifi, so it looks like it's a touch pro (works on Vario III), winmo6.1 (works on Winmo 6.0) or t-mobile (works on wifi) issue!
Thanks for your help!
Click to expand...
Click to collapse
Use the settings the connection manager applies automatically....untick the proxy server and you should be good to go, i also am on tmobile UK, same settings and use an exchange server. The proxy has been messing which alot of stuff recently, im sure theyve changed something on it since this happened on my Hermes aswell.
Perhaps flash the newer radio onto your Raph....update to HardSPL first then flash Radio 1.02.25.31 to your device from the wiki pages. Read everything to the letter and ul be fine.

mrvanx said:
Use the settings the connection manager applies automatically....untick the proxy server and you should be good to go, i also am on tmobile UK, same settings and use an exchange server. The proxy has been messing which alot of stuff recently, im sure theyve changed something on it since this happened on my Hermes aswell.
Perhaps flash the newer radio onto your Raph....update to HardSPL first then flash Radio 1.02.25.31 to your device from the wiki pages. Read everything to the letter and ul be fine.
Click to expand...
Click to collapse
Thank you, that was quick and efficient! Unticking the proxy did the trick (even with the manual parameters).

Manni01 said:
Thank you, that was quick and efficient! Unticking the proxy did the trick (even with the manual parameters).
Click to expand...
Click to collapse
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.

mrvanx said:
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.
Click to expand...
Click to collapse
Not yet, trying to get the basics to work first. Used to do this with my Vario III (BT PAN) and was very happy with it. I'm hoping it will be faster with the TP.
Forgive me if I'm being think, but the radio you mentionned is listed as coming form Cingular in the wiki. Will it work with UK T-mob, and will it improve the 3G reception issue?

Manni01 said:
Not yet, trying to get the basics to work first. Used to do this with my Vario III (BT PAN) and was very happy with it. I'm hoping it will be faster with the TP.
Forgive me if I'm being think, but the radio you mentionned is listed as coming form Cingular in the wiki. Will it work with UK T-mob, and will it improve the 3G reception issue?
Click to expand...
Click to collapse
Ive had some improvment with the reception yes, calls dont seem to drop as much, it works fine with tmobile.

it is possible.
Hi, I got a pro, use it on the dutch tmob netwerk, both G and H work fine with the (free) mail2web exchange service.

t-mobile uses standard proxy to bring webpages faster .. unfortionatly it doesnt map all other ports so youtube and such wont work either.. it keeps trying to connect when one plays a video. since it is not neccesary to have a proxyserver it is best practice to turn it off.

mrvanx said:
yer its a weird problem tbh. Have you used the HSPA connection for a laptop/pc yet? fast as hell.
Click to expand...
Click to collapse
Hi MrVanx!
I've tried to setup my BT Pan as usual with my Vaio TZ11, and although the pairing and setup goes fine, when I try to connect I get a "connection is denied" error. Does the BT PAN work out of the box on the TP or do you need a tweak like on the Kaiser?

Sorry I'm afraid this was a "RTFM" case...
As the internet sharing option has disappeared from the comm manager, I assumed the connection was automatic...
Of course you need to launch internet sharing and select BT PAN...
It works great, I get 400-500kbps down and 300-400kbps down, 130-140ms ping. Far from my home broadband, but still good enough.
I tried with my Vario III, I get about the same results (with 3 bars on HSDPA on Kaiser, 4 on TP).
So two questions now:
1) Do you get better performance with T-Mobile UK on the Touch Pro (I'm in Salisbury)
2) Any way to bring Internet Sharing back to comm manager?

This worked for me
Man I wasted 30mins - had already read this post before I ordered and forgotten. XDA dev is the best!

Why cant I browse the web?

I cant browse the internet on my phone if I set it up on 3G connection.I can download emails, connect to MSN Messenger just fine but I cant access any websites it just times out. Why is that? If I connect to a wireless access point I can browse to internet but Im not always around an access point and want to get it working via 3G connection. Do I have to make some sort of configuration on my phone or something?

You probably need to change your proxy settings. Either add or remove the hidden ATT proxy.

Ohh, how do you do that?

Ok I think I found it, I went into Settings, Connection manager and selected My Proxy, its not checked but I did select the connection type to Vodafone live which is my carrier. I also found a program that I have which was called disable proxy and it installs but I cant find the application anywhere to run it, all it said was disable proxy.cab was installed. Damn this is annoying trying to figure out the network connection settings. I cant find that "Hidden ATT Proxy" but.

If you're not on ATT, you won't have the ATT proxy. I don't have a data plan, and am clueless about connection stuff, but I've had issues using PIE over wifi with the stupid ATT proxy.

Nope Im not connected via ATT. I am connected to Vodafone Australia. Its bizare,I actually deleted my proxy thinking that was it, but I still cant browse the web. Man I want my phone to work so I can access the web. Its handy when Im at work or traveling especially now that NBA is startling lol.

Check your selected networks in advanced connection settings. Since you're on Vodaphone I don't know what they use, but I change mine to MediaNet for AT&T.
@Farmer Ted, this may be your issue with PIE over WiFi.

for me... all i had to do was go to settings>system and press "Update PRL" and then "Update Profile"
I'm with Sprint though... and that's what they did for me.
Call your provider up and ask

If none of the above works, your best move is to just flash a custom rom. Then everything will work the way it's supposed to.