So.. here goes my problem..
Got my Qtek 8310 three days ago, and the very same day I got it, decided to upgrade from WM5 to WM6. However, the battery charge meter gave me wrong info about the battery charge percentage, and the phone battery died just after I formatted the BINFS and re-setted the device in TeraTerm.
The device still powered on, after each USB cable re-insert, but died, after 5-10 seconds. After a couple of attempts, the phone didn't turn on at all.
Did some info search on the web and found out, that my battery fell to an critical voltage level. Li-Ion batteries require a certain voltage to even be able to accept a charge.
As I got an non-original battery (Sanyo ST26C) I suppose it is poorly designed and doesn't have good under-voltage protection (I have read about other HTC models (e.g. Wizard) having this problem as well), so the battery dropped below these limits and phone now identifies the battery faulty and doesn't let it charge. This is for consumer safety, because attempting to charge damaged Li-Ion cells can be dangerous, as Lithium is known to be able to catch fire/explode.
So the phone doesn't let to charge the battery in any way (1amp wall charger or USB cable).
Anyways, I tried to jump start the battery (charge with bare wires) to give it initial charge and... it worked. However, there goes my main problem: As soon as I insert the battery which has the initial charge, the phone starts immediately and boots to a bootloader (as there is no OS, formatted BINFS) and the the phone does not charge while in bootloader.
Then, I tried to turn off the phone: Hold down power off button for 5 seconds - phone turned off. But as soon, as I release the button, red light flashes once (as it does everytime, when you try to turn on the phone, it's normal) and then orange LED comes for a second, indicating a charge (as the battery is no longer considered faulty - phone lets it to charge), BUT then phone starts again to the bootloader and it somehow prevents further charge.
So: as soon as I release the power off button, after the phone has shutdown, it starts again, everytime, and soon the battery dies again.
My own thoughts of solving this:
* Get a fully charged battery from a friend, install the windows on the phone, and then charge my own battery (I know noone, who may have HTC Tornado, will be hard to get);
* Buy some standalone dock charger, which can charge batteries directly and charge the battery happily (haven't seen any around yet, so will be really pain in the arse, to get one);
* Charge battery with bare wires for an extended period of time, to give it enough juice to install windows (which I strongly doubt, as battery damage could occur);
Any other ideas? Ideas and comments, from people who know, or had similar experience is more than welcome. Looking forward for answers
Its funny. Reading you I've realized what people tell me about "I make a question and I answer it myself" So... You have the answers my friend. For options 1 and 2, use E-Bay. As a matter of fact, there is an aftermarket charger in ebay that charges your phone and a spare battery and it includes the spare battery when you buy the charger. I believe it runs for under $20.00. For option 3 use some wood cloth pins(those used to hang cloth to dry). I would say with at least 2hrs charge you should get a good 50% charge on your battery, enough to flash your phone.
Edit: Here is an Ebay Search. But, keep searching till you find the one that includes the extra battery. Chances are your battery is no good or won't last you very long.
Good Luck!
Get a new battery man, these li ion batteries, are no joke, especially the fact that they are made in China/Taiwan, I myself had used a tornado battery even till the days when the battery has bloated and cracked the back cover, when a single charge could not even last 4 hours.
Those days, were like having a timebomb in your pocket, ended up I got mysel a new tornado at a price cheaper than a replacement battery.
markanthonypr said:
Its funny. Reading you I've realized what people tell me about "I make a question and I answer it myself" So... You have the answers my friend.
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Well yes, I have some suggestions, but I am also expecting others to have some, too. And by sharing the knowledge, maybe I could prevent myself to spend more money on this issue
markanthonypr said:
For options 1 and 2, use E-Bay. As a matter of fact, there is an aftermarket charger in ebay that charges your phone and a spare battery and it includes the spare battery when you buy the charger. I believe it runs for under $20.00.
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Click to collapse
The main problem with e-bay is... my country. at least 80% of the items, don't ship to my location.
markanthonypr said:
For option 3 use some wood cloth pins(those used to hang cloth to dry). I would say with at least 2hrs charge you should get a good 50% charge on your battery, enough to flash your phone.
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Click to collapse
Thanks for the suggestion. The main reason why I am in serious doubt about this option, is that standard chargers usually have some sort of regulators and monitors the charge, prevents from overcharging, etc. But on the other side, USB charge output is only 100 mA, so it couldn't be that bad if you think about it
karhoe said:
Get a new battery man, these li ion batteries, are no joke, especially the fact that they are made in China/Taiwan, I myself had used a tornado battery even till the days when the battery has bloated and cracked the back cover, when a single charge could not even last 4 hours.
Those days, were like having a timebomb in your pocket, ended up I got mysel a new tornado at a price cheaper than a replacement battery.
Click to expand...
Click to collapse
Well, the fact, that it is manufactured in China actually says nothing Many companies choose China to manufacture their products because of low costs. And the most of electronics is manufactured in China and other Asian countries.
Anyway, before getting myself an new battery, I would like to try resurrect this one If this won't last long for me - no problem, I will get an new one. But until I'm convinced enough, it's a waste of money, which I don't like doing
And one more thing.. maybe someone knows a way to keep the phone power off?
Because as I said earlier on, it's charging only when it's turned off, and not in the bootloader. And problem is that, as soon as I put the battery, it starts-up the bootloader.
Get a desktop charger perhaps?
Or if you are adventurous enough, mod the USB cable, and charge the battery directly, only if you know what you're doing, and only if it works
karhoe said:
Get a desktop charger perhaps?
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Click to collapse
Well.. thanks for the answer, but we've already discussed this option and now I am asking whether or not, someone knows a way to turn off the phone and keep it turned off (prevent from self startup) while the phone has no OS (got formatted BINFS).
karhoe said:
Or if you are adventurous enough, mod the USB cable, and charge the battery directly, only if you know what you're doing, and only if it works
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Click to collapse
I've already done that, and yes, it works. But I need someone to confirm, if it is safe enough to charge the battery for an hour or two.
Have anyone tried that?
I don't think that it's very safe. But I was having a similar problem, and I just left the phone connected to the power cable, and even though it seemed like it was not charging, it apparantly was.
Or you could just get a new battery. On expansys I saw a new one for ~$20.
nav1 said:
I was having a similar problem, and I just left the phone connected to the power cable, and even though it seemed like it was not charging, it apparantly was.
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Click to collapse
Well..
With a modified USB cable (bare wires), which got power output of 100mA I have charged battery directly for approximately 3 minutes, and the phone turned on, and was operational for 4-5 minutes until the battery died again.
And before that, I've tried leaving it on an mains charger, which got power output of 1A (1000mA, 10 times USB). I left it for a hour or two, although no led was showing up to indicate a charge. The phone didn't event turn on after this 2 hour "charge".
And the reason for this is explained in my first post. Will try to leave it charge over a night, though, expecting for a miracle
nav1 said:
Or you could just get a new battery. On expansys I saw a new one for ~$20.
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Click to collapse
But new batteries usually come empty, so it's no use to me. I have also explained why, on my previous posts.
So before buying an cradle charger, I would like to find out if these budget-friendly solutions will work:
1) Find out how to keep the phone powered down (because it's the only moment, when it truly charges);
2) Find out if it is safe enough to charge battery with bare wires for extended period of time (1-2 hours);
Just came up with another idea. Searched the forums and found a very similar problem to mine:
fritzgerald said:
For some odd reason my wizard likes to say the battery is full when its actually dead and that it's dead when it's really full. Well a few days ago I was reflashing to try and take care of the issue and it died during the middle of flashing. It would only goto the bootloader screen and would not charge. Well I decided I'd post a few pictures of my recovery technique utilizing my wife's phone. Cat5 cable striped at the end and twisted to each of the positive and negative battery terminals and the Blackberry's battery put it so I could use it to power the wizard.
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So.. I've got a Sony Ericsson w810i, would this technique work? The w810's battery is Li-Polymer, 900mAh 3.6V (although some sources say, that this exact battery is 3.7V..), compared to Li-Ion 1150mAh 3.7V Tornado's battery.
Voltage seems suitable..
Haven't got any answers to my previous posts, so I tried.
The trick worked, Sony ericsson's battery can feed HTC Tornado perfectly. However... got another problem..
Here's how I wired it up. The positive wire takes two contacts and the negative takes another two aswell. The ends of the wires are then connected to the sony ericsson's battery. Phone starts, and boots to a bootloader. Everything's seem to be perfect.
Then I plug in the USB cable into the computer, the other end to the phone. Phone recognizes the cable and puts label "USB" at the bottom of the screen.
However, there's something wrong with the connection.. TeraTerm fails to connect and Update ROM utility fails, too, with an "cannot connect" error..
After that, I have tried using the original battery, with no wires attached, just plugged it in (gave it an initial charge again) and the USB worked without any problems: TeraTerm can connect.
So the problem seems to be in wiring.
I have tried to connect the wires in different random ways (crazy, I know), but only one alternate way did worked. Although, phone did heat-up rapidly at the area, where it says "HTC Innovation" and phone's display showed "USB" even if no USB cable was connected.
So.. looking forward to some thoughts or any knowledge, of why is this happening, wiring schemes, or any other suggestions..
FINALLY! SUCCESS!! I've connected the wires from the sony ericsson's battery to touch only one pin on the phone, instead of two, as shown in the picture. The phone didn't turn on, as I've tried this before.
But then remembered that the same pins charge the original battery, so inserted the battery and VOILA! Phone turned on to the bootloader and the USB circuit wasn't blocked no more! Flashed the phone to WM6.5 now successfully and the original battery is charging, as I write this post )
So, if anyone got HTC smartphone dead, while flashing, let me know, will try to help you out, since I've walked through this hell myself
Thanks goes to karhoe, for an excellent guide for flashing, also dharvey4651 for an excellent guide on installing vista's USB drivers (got new PC, upgraded to vista) and last, but not least - the whole XDA-developers community for helping me out
1A Wall Charger Works!!
I've had the same problem discussed above. I was trying some of my own 6.5 ROMs, which by the way were getting stuck at the initial boot screen itself. Due to some unavoidable reasons and circumstances, the phone freely was left to itself at this exact state, untethered to any power source, for extended periods of time, during which it slept and refused to wake up again, all my pleadings going in vain. And when it did boot, it went into the tricolor screen conveniently and switched off in ten seconds. I turned to the net for help and found that any charger with rating above 1A would help in giving it the required juice. I didn't want to waste any of the 6 USB cables I have.
I got the original charger, which is an 1A charger, after 2-3 hours of searching my room (Hey, Don't be too hard on me! In the end, I got it, right? Actually, I use the PC for charging, and a smaller 550mA one sometimes-- both didn't work this time) and then, when I connected it showed the screen again. But this time, I found that it was capable of running it without the battery being present.
So, all I did was I kept the charger connected to it with the phone switched on in the tricolor mode and with the battery inside. After half an hour, I tethered it to the PC and flashed a proper ROM. And Voila!!! IT WORKED!! It was 2.45 in the morning!!
I guess the power from the 1A charger is enough for the phone to run and charge it too which is not the case in the 550mA one and the USB cable.
rajathvsm said:
I've had the same problem discussed above. I was trying some of my own 6.5 ROMs, which by the way were getting stuck at the initial boot screen itself. Due to some unavoidable reasons and circumstances, the phone freely was left to itself at this exact state, untethered to any power source, for extended periods of time, during which it slept and refused to wake up again, all my pleadings going in vain. And when it did boot, it went into the tricolor screen conveniently and switched off in ten seconds. I turned to the net for help and found that any charger with rating above 1A would help in giving it the required juice. I didn't want to waste any of the 6 USB cables I have.
I got the original charger, which is an 1A charger, after 2-3 hours of searching my room (Hey, Don't be too hard on me! In the end, I got it, right? Actually, I use the PC for charging, and a smaller 550mA one sometimes-- both didn't work this time) and then, when I connected it showed the screen again. But this time, I found that it was capable of running it without the battery being present.
So, all I did was I kept the charger connected to it with the phone switched on in the tricolor mode and with the battery inside. After half an hour, I tethered it to the PC and flashed a proper ROM. And Voila!!! IT WORKED!! It was 2.45 in the morning!!
I guess the power from the 1A charger is enough for the phone to run and charge it too which is not the case in the 550mA one and the USB cable.
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Click to collapse
Glad to hear that it worked for you Unfortunately, it didn't for me (as I only have an after-market charget, not the OEM one, although it is 1A), so I had to search for alternative methods.
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
TLDR: Skip to TLDR near the end!
Well, this is probably the tipping point that will make me demand a new phone from Magenta, because this is getting out of hand. My phone will periodically stop charging, for seemingly no reason at all. Usually its when it has relatively low power already that it decides it doesn't want to recognize the cable being plugged in.
Usually, I will just pull the battery and drain the remaining power via the power button, put the battery back in and all is well. Lately, it happened that it stopped charging and didn't respond to battery pulls, then got so low that it refused to even boot (flashing empty battery icon). This lasted about a day and after I had went into the T-Mobile store (Which they MADE me drive 30 minutes to the store to be there in person so they could hand me a piece of paper saying they'd mail me a new unit. Bull**** in and of itself.) the phone decides it wants to start charging again. After a few more frustrated battery pulls and doing nothing new with it.
When I get my new phone (no new battery), I put the battery in that one and use it, and all seems fine. This one has worse screen bleed (top left corner was pretty much a spotlight), but I'll take that for a working phone at this point. A few days ago I was just heading out on a 3 hour trip for a short vacation when the phone reboots on me while I'm listening to podcasts. Never had this happen with the other 2 G2X's I've had. Yesterday, the thing decides to stop charging as well, but a battery pull while the device was still on did the trick and it charged again.
Once I got home I figured I'd use the original G2X, as that has everything still on it, and migrating those app settings and data is a pain. Also, if it has worse bleed, reboot problems, and the same battery issue, its worse than what I already have.
(TLDR)
Now to my current problem. The phone, once again, stopped charging and has again discharged to where it wont boot. My questions:
1) Is there a way to recover my battery without just letting it sit and praying it charges again?
2) What is the underlying issue here that could cause this? Bad software? Bad hardware (in the phone itself)? Bad battery?
3) What is the best way about getting a new phone for free (or as close to free as possible), preferably an upgrade like the Sensation 4G? I don't want to deal with my local store, as they have been proven to not know ****, and the first line of defense on the phone isnt much better.
Well i am not an expert here but Just by process of elimination it seems to be the battery. They gave you a new phone and not a new battery and now it is doing the same thing. It has to be the battery so I would go back to the store and tell them that they gave you a **** phone as a replacement and it was the battery that was the problem the whole time. They shold be able to give you a new phone and battery. Tell thewm the screen bleed is terrible and the phone yoyu had was really good except for the battery issue. Maybee someone else can give a second opinion about that battery though. Dont just go on my words I am not a pro. Good luck man.
Charlie
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Chris How said:
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Click to expand...
Click to collapse
Without the cleaning part of the charge port I had a similar experience. In my case, rebooting the phone once was the solution. It might sound obvious to try, but I walked around for a week before I tried that so may be you haven't tried it yet. I normally hardly ever reboot the phone.
So you might give it a try.
Regards,
Salvolin
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Chris How said:
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Click to expand...
Click to collapse
Have you tried clearing caches?
Go to recovery and wipe dalvik/cache.
Generally solves the problem for most.