Database Info

Best CRM (Customer Relationship Management/Sales) Software for Pocket PC?

Hey guys. I have been looking for some good software for weeks now and have been unable to find one that I really like. So I figure that I might as well post up here since this is where I get all of my other information regarding my phone.
So this is what I am looking for:
I am looking for some type of CRM or Customer relationship management software for the Pocket PC. For those who dont know, this is essentially a piece of software that allows you to record customers, sales, phone calls made and received from customers, interest of customers, and personal information. It is primarily used to keep track of customers, leads and sales.
Ideally I would like some software that can be used on both regular windows as well as Pocket PC Windows. Meaning I can update or add customer information on either my laptop or my PPC and the 2 devices will synchronize and maintain the same information. However if that is not possible, something that just works on the PPC only is just fine. I really need it to be able to store customers, categorize them by where they came from I.E. who referred them, update contact information such as phone calls made and received as well as appointments set, and indicate when the customer has been sold or is no longer in the market or a hot prospect.
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If anyone could recommend a CRM software for the pocket pc that is primarily sales based, it would be GREATLY appreciated. I really need to get something as the old pen and pad mentality is not quite as efficient as I would like and I figure its time to finally step into the new millennium with my sales tracking.
Thanks a lot for all of the help guys! Btw, I dont mind paying for good software, I just need it to work well. Something that is easy to use and makes it easy to update customer information especially including calls made to them and the status of their sales deal. Thx.
-Sayajin

Anyone got any ideas on this one?
-Sayajin

It'd be pretty rudementry, but might work. I know with the task manager, you can set a task, and then throw notes into it. You can then also set custom priority levels. Might be able to use this to your advantage. Use the priority levels to rank the lead (cold, warm, hot, wtf why isn't this closed yet, etc etc), notes for who refered them, and once you close the deal, you can check it off your list as completed.
Just my $.02.
Edit: Goes to show what happens when you leap before you look. You CAN set priorty levels to low, normal, and high, and then can set custom categories to help you sort them by. Good luck!

Thanks for the help, however I tried this initially and it doesnt work well enough for me. It works in a rudimentary manner, but I need more control and information managment than that. Thanks tho!
Anyone else got any ideas?
-Sayajin

My company uses this piece of software; http://www.salesmanager.nl/nl/salesmanagermobile.htm
Its in Dutch and I dont know if there's an English version..
I found this (outdated) article about "Microsoft CRM Mobile"; http://www.sonomapartners.com/articles/microsoft-crm-mobile12.aspx
And this is a download link "Microsoft Dynamics CRM Mobile"; http://www.microsoft.com/downloads/...66-7EC8-4AFE-BBFA-91E7210C55C4&displaylang=en
You do need the MS Dynamics package to make it work tho..
You can also look for "Microsoft Dynamics CRM 3.0 Small Business Edition"..
You can get a demo which is floating around Microsoft's website.

prodinho said:
My company uses this piece of software; http://www.salesmanager.nl/nl/salesmanagermobile.htm
Its in Dutch and I dont know if there's an English version..
Click to expand...
Click to collapse
Here is the english version http://www.salesmanager.nl/uk/uk_products_salesmanagerce.htm
Even though this is an old thread, im curious to hear what others have been using in 2009 and 2010 since devices like the HD2, TP2 etc have emerged.
Thanks

CRM Software
Hi guys,
As per my experience regarding CRM business solutions, CRMLogic is a professional services firm focused on CRM business solutions. Their approach is a blend of management consulting and technology know-how, which provides us with contemporary business outcomes - not just software.
One can get benefit of their wealth of experience from simple solutions with little customization through complex extensions with deep integration to related systems at: crmlogic.com.au

Customer Relationship Management (CRM) Software
From my experience, I have found LionSCRM, which best suits my business. You should definitely go through this site. They provide software for CRM, Email Lead management, security guard management , restaurant management, road & construction software, vehicle mgmt., inventory mgmt., and lots more.
Here you'll find the right solution for your problem.

I tried this initially and it doesnt work well enough for me. It works in a rudimentary manner, but I need more control and information managment than that.

Customer Relationship Management Software
BasCRM is a Software as a service (Saas) provider of enterprise cloud computing solutions. It enables businesses to create extraordinary customer relationships with the most affordable, flexible and innovative CRM solution in the market. BASCRM applications are already integrated to use. Monitor invoicing , emails, projects, customer support and everything else in one place.

OMA Mobile Device Management

I work in IT at an educational institution and I've recently been placed in charge of a new 'mobile' initiative with the goal of making our campus mobile device friendly for students and staff. At this point I'm investigating Device Management software and would like to hear from anyone who has experience in this area.
Google lead me to some promising looking open source software by Funambol. Can anyone provide some feedback about this or any similar solution?
Requirements:
1) Must be hosted in house. We cannot store any data on third party servers.
2) Must support multiple platforms (Android, iOS and BB are a must... windows not so much).
3) Must adhere to industry standards, such as the Open Mobile Alliance.
I would love to hear about your experience with implementing Device Management solutions. If you have information that you cannot share on a public forum, please PM me so I can send you my email address.

just wondering if you got any of your questions answered? I am in similar situation as you are for my company...

Have not heard anything yet, but I did spend a bit of time playing with Funambol before getting sidetracked with another project. Looks like it might do the trick, but it seems to lack the 'polish' that is expected of enterprise solutions. Being a proponent of open source I really want to give Funambol a serious run, but since my company is in bed with Dell I suspect we'll end up using their MDM solutions.
It'll be a few months before I have the cycles to get back on this project, but I'll try to keep this thread updated.

Device Management (DM) is one way to provision a device. Provisioning is updating the device after manufacture. This may or may not include bootstrapping a device. When an OEM or Operator bootstraps a device after manufacture, or makes any other update (except a firmware update) it is provisioning the device. When an OEM bootstraps a device during manufacture it is not provisioning.

Funambol DM not ready for Enterprise
I've had a bit more time to look into Funambol as a Device Management (DM) solution and determined that it is not going to work. They have a Device Sync (DS) solution that works well for backing up contacts/files/etc., but their DM system is incomplete. You have to compile the client software yourself and even then many of the key features are not yet implemented, such as remote lock and wipe. Funambol is something I plan to try at home, but cannot recommend it for business.
Take a look at this MDM report from Gartner. It is a very thorough examination of several of the top MDM solutions available today and might help you make a choice based on your requirements.

I'm in a similar situation and just evaluated Sybase Afaria.
http://www.sybase.com/products/mobileenterprise/afaria
It has a lot of features and as I've tested it, everything worked as it should - but the management website is just horrible. Afaik Sybase is aware of this issue and is working on a new management site.
Best Features: Working with Samsung and Motorola - means deep integration into its Systems, Touchdown integration.

MDM Solution
DeviceMax MDM can be a on-site solution where the hardware can be installed at the client’s server or a cloud based solution where the hardware is on the Kochar cloud and minimal integration with the client's network is required. It is a customized solution that can be either used as a licensed software or a managed service by the Enterprise. For managed service configurations, we can remotely support device diagnostics and even provide the end user service desk support for Enterprise.

MDM Solutions
We started using the Meraki MDM for our enterprise wide solution, but I highly recommend checking out Prey Project for personal or small scale use.

Question about Prey project
In reference to your recommendation of prey project, I see how they help with security of devices but how does it install the image of the tablet after a user uses it? I am looking for an MDM solution for an academic setting. Thanks.

Re: Question about Prey project
snpohrte said:
In reference to your recommendation of prey project, I see how they help with security of devices but how does it install the image of the tablet after a user uses it? I am looking for an MDM solution for an academic setting. Thanks.
Click to expand...
Click to collapse
I'm not sure if I understand what you mean by "install the image of the tablet"... do you mean install the PreyProject client application on a user's device after they have taken it outside of your physical control? As far as I know, all MDM solutions require the client to be installed before any remote administration can be done on the device. You could email your users a link to the app with instructions on how to install/configure it?
I'm not sure if PreyProject is the best solution for deployments of more than a few devices. It might work if each user wants to administer their own devices, but if you are in a scenario where a few IT people need to manage/maintain a fleet of mobile devices then something like the Meraki MDM solution is more suitable.
Hope this answers your question... if not then please clarify your query.
Regards,

Mobile Device Management
With increasing number of Smartphone’s and smart devices used within the organizations, Mobile device management (MDM) has become a vital discipline for IT departments. IT people are putting their focus towards mobile device management support where they will manage the mobile devices. Mobile device management solutions offer the security to the enterprises with full control on them. With mobile device management solutions you can configure your devices over the air, implement the corporate policies, wipe or lock the whole device etc. Nowadays organizations need MDM solutions that fully manage and organize all the devices and applications. It helps to give the whole picture of the mobile environment. It also analyzes the whole report and find out the gaps to resolve it. It also helps to get the critical device information.

[Idea] Anti-thef system

Unfortunly I have recently lost one of my beloved gadgets, and after that situation I came up with this idea. I presents you an anti-thef system. I don't have the technical skills to develop it, neither I have the time, that's why I decided to post it here and if you consider this idea viable, may some of you want to involve in this tiny project with me
The idea:
Motivations: Most people don’t think about recovering their gadgets until they lose them. There are plenty of applications in Google Play dedicated to this purpose, however they are useless in most of the circumstances, specially if we attend to the fact that except in some exceptions, these apps don’t survive a factory reset
Idea: I propose to develop a system with wide acceptance among developers which in a transparent way for users allows them to gather information if their gadgets have been lost. This system would activate after downloading an application using this technology. This application would gather information about the gadget (permanent data such serial number of IMEI and volatile data such email address or phone number) and send it to a database usable only by the gadget's owner
Design: The system would have two parts:
An API - This API must be extremely simple and it could be integrated in all the applications in Google Play without efforts. The more wide accepted it is, the more effective the system will be. That’s why in my opinion this should be developed by a community like this in order to achieve a great acceptance quickly
The code will run the first time the application is executed. In that moment it gathers all the required information and it is sent to the database
A Web Service - The web service basically is a data base with two user interfaces - One interface designed to receive the data sent by the application - and another interface designed to return the information of a given gadget identified by its serial number. I have been wondering how to verified the ownership of an user, and I there are several ways, however it's an open discussion subject
Advantages of the system:
It’s totally transparent for the user
It’s a reset-proofing system, because as soon as the “new user” downloads a “marked” application, the database will receive helpful information in order to get the gadget returned to the real owner
It has more chances than the traditional applications to have the “thief” triggering events which runs the code
With a minimum cost we can offer something new to the market
Let’s see an example
A nice guy with a new gadget (let’s say a new phone), he downloads some applications, most of them marked with this system. In this situation the database collect the information of this new phone and indexes it using its serial number.
Few days later this nice guy forget his phone in a plane and the person who finds it forces a factory reset. As soon as the phone downloads one application the database stores the new information. Five minutes later our nice guy connects to the web site and discovers the name and the phone number of the person using his phone. They get in touch and the phone is returned to our nice guy

pls take a look @ ceberusapp.com . hope this is what u looking for.
Sent from my GT-I8150 using xda app-developers app

just add an app to /system which want the user to insert a code every 10 minutes when screen is on. after 3 wrong tries device will make wuiuiiiui and run away, hum?
Example: Chuck Norris have a new Phone. He Never Loose it. End.
Example 2: Justin Bieber have a new Phone. He loose it. Haters Destroy it and don't download applications. End.
Example 3: Jader132245324239 has got Xperia arc S and loose it. Jader13254 Find it and reflash Software and remove SIM. Jader1322u45324u239 will not Find it. End.
What Do You Think About?? If The User Wipe the Device & Reflash Software + Removed SIM, there would be no way to remember the Owner..

Cerberus is nice, in fact I use Cerberus on my mobile phone, however it has the problem I mentioned, it depends on the user to install it, and most users won't install anything because they don't even think in losing its mobile.
The system I proposed doesn't depend on the user, it automatically gathers the permanent information (for instance the serial number) and sends it to a database.
The main advantage of this system is that the thief, even after wiping the telephone, will probably download an application and then database will have information about this person.
What do you think?

Not a development thread - moved to General.

[Q] Info on Android bug 8219321 (Android Master Keys)?

Hi All,
Has anyone gotten any details of Android bug 8219321 being discussed in the media? That's the Android master key talk coming up at Black Hat. AOSP bugs reporter is not showing any information (http://code.google.com/p/android/issues/list).
I'm wondering if the platform builders are using the default keys. Marko Gargenta discusses the four default keys briefly in http://www.youtube.com/watch?v=NS46492qyJ8. (Excellent video, btw).
Are there any controls we can place to mitigate the possible threats (assuming they are threats)?
Jeff

noloader said:
Hi All,
Has anyone gotten any details of Android bug 8219321 being discussed in the media? That's the Android master key talk coming up at Black Hat. AOSP bugs reporter is not showing any information (http://code.google.com/p/android/issues/list).
I'm wondering if the platform builders are using the default keys. Marko Gargenta discusses the four default keys briefly in http://www.youtube.com/watch?v=NS46492qyJ8. (Excellent video, btw).
Are there any controls we can place to mitigate the possible threats (assuming they are threats)?
Jeff
Click to expand...
Click to collapse
From everything I have read, this 'bug' won't really affect anyone unless somebody manages to get malicious code onto your Android device. Therefore, the best way to limit the risk is to only install reputable apps from the Play Store - don't use other dubious sites or .apk copies, don't install brand new, unproven apps etc.

SimonTS said:
From everything I have read, this 'bug' won't really affect anyone unless somebody manages to get malicious code onto your Android device. Therefore, the best way to limit the risk is to only install reputable apps from the Play Store - don't use other dubious sites or .apk copies, don't install brand new, unproven apps etc.
Click to expand...
Click to collapse
Thanks, I've been reading that stuff too. From http://bluebox.com/corporate-blog/bluebox-uncovers-android-master-key/:
Device owners should be extra cautious in identifying the publisher of the app they want to download.
Enterprises with BYOD implementations should use this news to prompt all users to update their devices, and to highlight the importance of keeping their devices updated.
IT should see this vulnerability as another driver to move beyond just device management to focus on deep device integrity checking and securing corporate data.
This advice is useless. For example, "device owners should be extra cautious in identifying the publishers [sic]." The code signing model using self signed certificates does not lend itself to identifying anyone. The relationship that exists is between Google and the publisher; and does not extend to the user. The only thing self-signed certificates ensures is that an app can only be updated by the same author. Even Apple or Microsoft's PKI and code signing model do not make those guarantees (read their CPS'es some time).
Below is from Nikolay Elenkov in an off-list reply. Nikolay does excellent work with Android security (http://nelenkov.blogspot.com/), and can be often found hanging out on Android Security Discussions (https://groups.google.com/forum/#!forum/android-security-discuss).
They are using the 'master key' phrase to hype this up, but this has nothing to do with keys. This is related to the way Android verifies APK (JAR) signatures. A specially crafted APK can be repackaged without invalidating the original signature....
Click to expand...
Click to collapse
Jeff

[APP] Deposit and withdrawal for study exam

Hi all, first of all I would like to introduce myself as I am new to this site.
I am studying Mobile Software Development and as part of my Study I do have an project to complete that I am not sure how I should start with.
In project itself shouldn't be a big deal ( I hope), but I am not sure where I should start coding etc.
That app can be as simple as possible as I am not worrying about UI, but functionality.
To the point. I need to write an mobile app that will allow me deposit money from my bank account into the app and withdraw them back successfully.
I have made some project planning and the below are my concerns:
1. Application need to allow user to create Username and password to their account (username cannot be duplicated, e-mail address cannot be duplicated)
2. Which deposit method will be the best (paypal like or debit card based - including card details, owner name, security code and expiry date)
3. What kind of security should I use ( keep in mind that as project purpose this will not be released to the market, but in theory as Windows app this should get some security solutions from Windows Store, is this correct?)
4. Does any database need to be created?
4.1 If so, I believe this will require server solution installed.
I am asking this questions as fully working application even if will handle only myself as user will need to be supported by documentation explaining what, where, why and what for.
I hope that you will be able to give me some advices and this can become quite interesting thread.
I would like to thank you in advance for any help given.