Help!! I have a Kaiser through O2 UK which is known as an O2 XDA Stellar. I didn't actually use the phone much yesterday but did send my boyfriend a text at about 1.30 which he got. When I later checked my phone at about 7pm, I noticed that it had no reception so just turned it off and on again - when the Windows Mobile screen came up, I then got an error box saying "Phone not allowed mm #6". I restarted again and soft reset a few times, but no luck. I then thought that I might as well do a hard reset...that worked fine but still getting the error message and no reception!
Decided to ring o2 who were very helpful (bless them!) and got me to do all the stuff I had already tried...no reception and still the same error. I then tried a vodafone and orange sim in my phone which both worked no error!! A ha we all thought - it must be the sim!...Off I trundle at 8pm last night to our local shopping centre to pick up a new sim...got sim back, put it in phone wait for it to be activated and then the same error and no reception!! Both o2 sims work in another phone :-( Have no decided that my phone hates o2 sims for some reason :-( Have phone O2 this morning and they need to send my phone off to be repaired...I can have another phone from o2 on loan if i pay a deposit!...
Does anyone know of anything I can try before I resort to sending my baby off to some far away o2 land??? :-(
xx
Related
A strange one...........
I've been using my T-Mobile PAYG sim on my Wizard for a couple of years now under WindowsMobile5 - all fine.
Then this evening, I've upgraded to WindowsMobile6.1 (TNT-19213)
The strange thing is, though I can recieve calls - the screen displays "No SIM" !!!
I tried putting in an Orange PAYG sim as a test, and that works fine!
Any help would be very much appreciated. Thanks
every time I softreset my pda I got this mesage with no signals for a while and then all goes normal. I taught it was my pda fault but now I will try another rom to make sure. offcourse I am using the same ROM.
Hi everyone,
I love this site, and it has been very helpful with all the information.
I'm stuck in a dilemma at the moment.
I had managed to un-lock my T-mobile MDA Compact. and had been using it on O2 for more than 2 years.
Just the other day,it came up with a message saying "No Service", where it shows the network coverage.
I tried my T-mobile sim card, and that works fine.
I tried the O2 Sim in my mates phone, and thats working fine too.
I tried an Orange Sim in the MDA, and still no coverage.
Could it be that it has managed to SIM-Lock itself again?
I have downloaded the un-locking program again, and tried to un-lock it. It comes up with a message saying "phone un-locked", but still doesn't work with my O2 sim.
I need help to make it work again on O2.
Any information on this will be most appreciated.
Thanks again guys, and keep up the good work.
Cheers,
Jas
Looks like something is wrong with your simcard rather than your phone
Hi Moos,
I have tried the SIM in an un-locked Nokia, and it works perfectly.
I have dropped myself in more problems :-((
I downloaded the ROM update program from xda-developers, and tried to flash it.
It got to 3% and came up with an error message.
After that, the phone says "NO GSM" when you start it up, and won't recognize any sim at all.
I tried to update it with t-mobile's ROM from their site, and now it keeps coming up with a COUNTRY ID ERROR.
I love this phone and don't want to throw it away.
I know there's someone out there that can help me out.
Please, anyone, if you have any info, and any software I can use to flash it, help meeee!
Thanks in advance,
Jas
jassy29 said:
Hi Moos,
I have tried the SIM in an un-locked Nokia, and it works perfectly.
I have dropped myself in more problems :-((
I downloaded the ROM update program from xda-developers, and tried to flash it.
It got to 3% and came up with an error message.
After that, the phone says "NO GSM" when you start it up, and won't recognize any sim at all.
I tried to update it with t-mobile's ROM from their site, and now it keeps coming up with a COUNTRY ID ERROR.
I love this phone and don't want to throw it away.
I know there's someone out there that can help me out.
Please, anyone, if you have any info, and any software I can use to flash it, help meeee!
Thanks in advance,
Jas
Click to expand...
Click to collapse
After spending time on the site last night, I figured out a way of flashing my ROM with the current software.
I managed to do this, and now I'm back at square 1. My phone will recognize a t-mobile SIM, but will not recognize any other SIM cards.
I have ran both versions of xdadev_all_unlock, and they both come up with a message saying that the phone has been unlocked.
But still, no joy with any other SIM cards.
I have also noticed that the IMEI number shown under phone identity is different to the number printed at the back.
As mentioned, I have been using this phone (after un-locking it on xda-developers) for more than 3 years. It has never given me any problems until now.
I contacted T-moble about this IMEI number, and they said that its the number printed on the phone that matters. DOn't worry about the number shown on the screen.
Is this true?
Please please help me out on this one.
Thanks,
Jas
Im hoping someone can shed some light on a problem that is driving me insane! I've looked/searched the forums but cant find an answer so am hoping someone will answer this thread.
I am on an orange contract so have an orange sim. Ive just been given a new 02 xda serra by my brother. (he bought it for his girlfriend but then she dumped him - her loss; my gain bless him ).
Here's the problem:
Anyway, I unpacked it, switched it on and it ran through the whole set up process and loaded 02 customisation on it. Then i put my orange sim in and is says NO SERVICE. I just get the signal icon with an x. The orange sim works in other unlocked phones. Both PAYG and contract. Other network sims also register in this XDA Serra. Ive tried Virgin, O2, Tesco and T-Mobile - all fine, connect and work fine for calls/texts. It seems that the only sim that doesnt work is Orange!!!!
Here's what Ive done to try and resolve it:
Ive been through phone settings and manually selected the orange network. I get a message saying that it is 'REGISTERING ON THE NETWORK' then after a few minutes get another message that says 'UNABLE TO REGISTER ON THE NETWORK, TRY ANOTHER PROVIDER OR SWITCH OF DATA CONNECTION AND TRY AGAIN'. Ive checked in comms and data connection is off. A message tells me that
THERE ARE NO DATA SESSIONS ACTIVE.
Ive hard reset with my orange sim in - I still got 02 setup and no service with orange. I also noticed that after hard reset it prompts for a network as part of the reconfig/setup process but all the options are O2 and appear to be PAYG. I dont know if that makes any difference. It also has an option to remove all settings, I tried this too but still get no service.
Can you help?
I want to know, if this is a setting problem that can be easily fixed? Have I got something turned on/off somewhere that if I adjust, will fix this problem? Do I need to unlock the handset? [Im a complete novice]. Or is it broken?
Failing that, is there someone around the Portsmouth/Havant/Waterlooville/Hampshire area that has experience of 'cooking' these phones and is willing to help me make it work/set it up with whatever it needs?
If it helps, when I switch it on I can see that:
R: 1.02.25.19
G: 52.33.25.17H
D: 1.90.00.00
If you need any more info please ask.
Here's hoping someone smarter than me can figure this out before I pull all my hair out and end up looking like my dad
Absolutely nothing springs to mind but to stop the O2 customisation happening after a hard reset, perform a soft reset in the three second window when it says "custom configuration" or some similar message. I used to do this on my Alpine and it left me with a working Alpine without the O2 garbage.
It's just possible that stopping the O2 stuff installing, and i am guessing that will also include network settings, may enable your orange SIM to get it's feet in the door and let it all work.
Another suggestion would be to flash it with a network neutral ROM from here. It looks as though the Serra is actually Raphael, aka Touch Pro, so go and search in there.
Good luck and persevere, you will get there.
thank you for replying to my question. I tried the hard + soft reset you suggested and it did get rid of the O2 customIsation but unfortunately I still cant get connection using my orange sim. Network still not registering. Screen shows device unlocked.
Since my original post Ive tried an orange PAYG sim rather than my contract one but still no different. So my problem remains.
Im nervous about flashing a new ROM on my own in case I screw my phone up which is why Im asking if theres anyone experienced nearby who can guide me.
Thank you for your encouragement, I will keep trying.
My phone HATES my SIM CARD, First off i rooted my phone, its fully unlocked and has been just fine for over a month. I'm using FIDO but its an unlocked Rogers phone. (SGH-I727R model) and original FW and everything. made a couple of phone calls in the morning and the when i got home i noticed that my phone displayed "unregistured SIM" so i tried reloading sim card, reboot and so on over and over again. and it didnt work. so put the sim card in my 4year old phone, and it worked.
try calling fido aswell as rogers.. they said, sim card might be old and there is a conflict with the NEW phone. so i went to futureshop talked with the dude got the NEW sim card and tested it out with no success. again tried it with old phone, WORKS..
now you think maybe the phone might be locked somehow... NOPE. i even tried dude's sim card and he is on another network. (NOT rogers or fido) WORKED with his sim, proof my phone is totally unlocked to any carrier.
NEW SIM Card Doesnt work with my phone but worked perfectly with buddies SIM CARD on another carrier?!?!... lol
and now it shows "no service"
PLEASE HELP.
Update
i have just formatted, cleared cache and factory reset and it still says the same ****. no service... anyone help? i'm dead in the water here..
I had the same problem, I had to switch carriers then my phone started working properly, Honestly I think its the company...
Update
well, it looks like i hit rock bottom. i even installed the new ics rom and its still doesn't take my SIM card. I'm pissed. i need to dump this phone and get a working one. I can't switch over to rogers, I hate them. and when i go on vacation this phone will be a brick if i cant insert everyone elses sim cards around the world.
and i dont think its the company's fault. i have a feeling its because its rooted or something along those lines.
maybe i will wait for the new galaxy sIII and dump this ****. $$560 wasted. i feel soo stupid for getting this phone.
hi,
What have you used to unlock sgh-i727? I have one and need to unlock it so can switch to other provider then ATT.
when i bought the phone it came unlocked. you must goto a website and give them your imei # that is on your phone. and they will sned you a unlock code upto 2 hours later.. DONT try and guess the code. and you will have to pay a fee but it will be minimal. $3-10
Final UPDATE, i went to rogers and got the phone on a contract for $50 and now i think i will give this to my mother to use for pics and ****. i have not a clue what to do with this thing.
And now it works
How reliable is that, i went out and bought a second phone from rogers and after a couple of days of my old phone not working with any sim card, Now it works with both rogers and Fido. Now i am stuck in a 3yr contract and have 2 of these phones. anyways i will try and get rid of my stupid contract. its only been a couple of days and "buyers remorse" law states that you can get out of any contract within 15 days of when the contract was signed.
Same Here
Strange - I had the EXACT same thing happen to me as well. Funny thing is it happened the same day as your first post about this issue on Jan. 25. I am on FIDO as well and had a working, unlocked i727R I bought off eBay from Basatne Electronics.
It was unrooted and working perfectly for a month and a half. All of a sudden I got ‘no service’ and sometimes ‘unregistered sim’ when I rebooted. I tried 6 different sim cards from FIDO and Rogers that worked on other phones and same thing. I cleared cache and did a reset. Same thing. I brought it to FIDO and Rogers and tried their demo sim cards in it. Same thing.
Finally I called Samsung to sent it back to them for ‘repair’. They sent me a UPS label and I sent it to Service Absolut, Samsung’s repair subcontractor in Montreal. It was there for over a week now. Their communication is terrible – it just says ‘open’ or ‘close’ on Samsung’s tracking website, so I called Absolut themselves yesterday asking for the status/tracking number. They said they were going to ship it yesterday even though my repair ticket online said ‘close’ since last wednesday.
I find this really strange, especially since your phone seems to have done the same thing as mine right around the same time. I figure it was Rogers/Fido that messed up their network somehow. Two working Rogers sims didn’t work in it either. My sim card was working on my old blackberry still. My IMEI didn’t appear in any blocked IMEI lists I looked up.
I just got my phone back today 10 minutes ago and it works again. It says 'full software upgrade and reset' on the repair list I got back, although I didn't mod my phone in the first place. At least I had my backup blackberry. Still pisses me off – I spent hours trying to figure out what was wrong with it and I wiped all my apps when I did a reset, so I’ll have to load them all up again and set up my phone.
Just weird.
And Again...
Well, it seems it just happened again.
After a month and a week or two of working perfectly (same length of time as last time), my i727R now says 'No Service' again for some reason on FIDO network and won't connect to anything except through Wifi.
I didn't install any new software or change any settings when it happened.
It was working one minute, put it in my pocket and a couple minutes later it says 'No Service', even though I have always had service before in the area I am in right now.
Does anyone have a clue what can be causing this?
Network, Software (some kind of timer somewhere that would shut off connection), Malware?
This is driving me nuts - I don't want to have to send it back to Samsung again.
Last time Samsung said they reflashed the software when I sent it back.
I don't know why I would need to do that since it was working just fine and I wasn't messing around with any settings before it started saying 'No Service' - same thing happened last time.
i have 2 phones one i us most of the time one is for drunk nights out etc bc i dont want my other one to get lost damanged stolen.
the 2nd phone is lg optimus black p970.
its been working 100% fine.
i havent used it for about a week.
tongiht i go to use it and keep gettin the com.adroid.phone error.
i have NO IDEA why.
i havent updated anything new (apps) i have updated the software or anything.
a week ago i powered it off and it had been working fine. all i did tonight was power it on, went to send a text and it gives me that error. the same with whatapp. dl'ing apps works.
any idea what it could be & why its happened? how to fix?
the phone is NOT rooted its entirely stock standard. (i dont want to root either.)
i'm on O2.
tried the phone with another sim (also o2) and it works fine.
but i dont understand because i have used the phone with my usual o2 sim card before like 1 week ago.
powered the phone off with that sim inside. used the sim in another phone for 1 week now put it back in lg and power on and get that error.
just a bump.
i was given a new sim card from my network provider but the error still exists.
i've done a factory reset of the phone and its still getting the same error.
COM.ANDROID.PHONE
i dont understand why its only that sim card. the sim works fine in my other 2 phone but on the other hand every other sim i've tried (a different o2 one,t-mobile & orange) all work in the phone that gives me the error with my usual sim.
i cant determine is it the phone or the sim. the sim works wiht other phones, the phone works with other sims :$
could it be my phone number causing the problem.