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Gmail SMTP Problems

So, I've had no problem with GMail on my Dash pretty much from the day I set it up. Pretty much the only thing I've tweaked is the setting for how often it checks my mail. But for some reason, about two weeks ago, I stopped being able to send mail. I can still receive messages, but I get a rather unhappy screen telling me that it can't find the GMail SMTP server, and asks me to make sure I have network coverage. I've got at least five bars, and I get the exact same result when I try to send messages via WiFi.
Before you ask, yes, I've got SSL turned on, and I also tried appending the traditional SMTP address (smtp.gmail.com) with Port numbers (smtp.gmail.com:587 and smtp.gmail.com:465), neither one of them made a difference. And I'm sure that smtp.gmail.com is the correct address to use, because I have the same address in my laptop settings and it has no problem with this.
Any idea what the cause is, or has anyone else experienced this problem?

I have the same problem. It worked fine for some weeks, but then suddenly stopped working.

Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.

Yup, i had the same thing happen, and deleting the account and re-configuring (I did it manually) fixed it.
tytnguy said:
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
Click to expand...
Click to collapse

Thanks a lot! That solved my problem!

Hey I am having this identical problem on my Hermes, and have already deleted and re-added the account once. It fixed it for a while, but then it happened again. Unable to send due to unable to contact SMTP, check connections etc..
Any further thoughts? I don't want to have to continuously delete and re-add the account..

I'm also experiencing the exact same problem. Has anyone found a solution?

I have this problem too, the microsoft fix won't install on my PDACorner 6.1 rom, does 6.5 fix it :~

AT&T Fuze trying to Send/Recieve mail on outlook

I have AT&T and when trying to Send/Recieve Mail on the Mail outlook, I get "Error Synchronizing" I'm using v1.40 ROMeOS, however i am able to update my RSS feeder without any problems. it worked an hour ago when i had the stock att rom. how can i fix this issue? thanks

It's an AOL email btw

try manually entering the settings. if i remember correctly aol's mail server should be these....
imap.aol.com:194
smtp.aol.com:587
try that and see what happens

ACMilan07 said:
I have AT&T and when trying to Send/Recieve Mail on the Mail outlook, I get "Error Synchronizing" I'm using v1.40 ROMeOS, however i am able to update my RSS feeder without any problems. it worked an hour ago when i had the stock att rom. how can i fix this issue? thanks
Click to expand...
Click to collapse
I just had this problem, and fixed it by going under the Advanced Server Options for the SMTP configuration. Make sure it's set for MEdia Net and not The Internet.

Fuze email send issue

Hey, I just got the fuze and setup my gmail. I can receive, but can't send. Whey it tried to send I get the message "The messag(s) could not be sent. Check that you have the network coverage and that yhour account information is correct. Then try resending".
I did verify my account info was correct and I double checked the gmail settings. Also I thought maybe the proxy was active so I did run the disable proxy.
Anyone else have this issue?

piggity said:
Hey, I just got the fuze and setup my gmail. I can receive, but can't send. Whey it tried to send I get the message "The messag(s) could not be sent. Check that you have the network coverage and that yhour account information is correct. Then try resending".
I did verify my account info was correct and I double checked the gmail settings. Also I thought maybe the proxy was active so I did run the disable proxy.
Anyone else have this issue?
Click to expand...
Click to collapse
If you have AT&T set your SMTP to: CWMX.COM

This is a known, and now fixed Microsoft problem with WM 6.1 Here is the link to the download on the Microsoft site.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Hope this helps,
Brian

I got the same error trying to send an email to Gmail IMAP server over a 3G connection. Does the WinMo 6.1 problem/fix apply to Gmail IMAP the same as it does to POP3 accounts?

Sure does.
Brian

Thanks for the verification, Brian. I applied the fix, and Gmail IMAP is working as it should.
Rick

This forum is a treasure...

Confirmation - It Works
This resolved the GMail outbound email issue for me as well.
Thanks to all of you who help others around here!

Okay, so I'm having this problem as well. I installed the Microsoft update, but like ... it's still not working.
I recently switched from a Tytn II/Tilt and Touch Pro/Fuze. I had email working on my Tilt, but it won't let me send on the Fuze. I am 100% sure all the settings are correct, and like I said, the update is installed. Aside from the proxy server thing, I have no ideas of how to fix this. But I don't know how the proxy server thing works.

MutatedSpleen said:
Okay, so I'm having this problem as well. I installed the Microsoft update, but like ... it's still not working.
I recently switched from a Tytn II/Tilt and Touch Pro/Fuze. I had email working on my Tilt, but it won't let me send on the Fuze. I am 100% sure all the settings are correct, and like I said, the update is installed. Aside from the proxy server thing, I have no ideas of how to fix this. But I don't know how the proxy server thing works.
Click to expand...
Click to collapse
What provider do you have, what account are you trying to set up, what ROM are you on, etc, etc, etc.....
I hope you weren't expecting someone to answer your vague question...
Yes, you mentioned Tilt and Fuze which tells me that your on AT&T but you really haven't provided enough info to assist you.
For your proxy, go to Start\Settings\Connection\Connections\Manage Existing Connections\Proxy Settings and check "TAhis network connects to the internet" uncheck "this network uses a proxy" and clear out any proxy listed.
Also go to Advanced\Select Networks and set both to MediaNet.
Depending on WHAT e-mail your trying to set up, check your settings for the outgoing server.
For example default settings for Yahoo put in smtp.mobile.mail.yahoo.com but I have to remove .mobile to get it to send.

Fuze and gmail
I have pop enabled for gmail--do I need imap instead?
I can't seem to connect--it rejects my password.
Hotmail works.
Pop3 through Lunarpages server works fine.
I can access my gmail just fine on my desktop computer.
oopsss, it decided to start working..didn't do anything different, not even reboot. persistence pays..

Fuze--change default email account?
How do I change my default email account?
I have several apps that send email to the default email set in Windows, and they all end up in the Outlook E-mail account Outbox, which is the Exchange one, and I don't use it.
Can't delete or change it. AT&T support was clueless.

Gmail error

Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone

hate to bump...but just curious if anyone else has experienced anything like this.
thanks.

I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.

I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.

Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!

Changed 'The Internet' to MediaNet, still no go on the sending.

email problems

hi,
i am having an issue on my TytnII where i cannot get my email to download from Yahoo.
in pocket outlook, almost mediately when i click send/receive i get 'error syncronising' in bottom left hand corner then a bubble appears with 'cannot connect : cannot connect with current connection settings....'.
any idea whats causing this?
i can get web access no problems and all other comms seem to work fine. Just can't get email to work.
any help appreciated!
p.s. my phone is a UK O2 Stellar (unlocked) and i'mm on t-mobile, dunno if that makes any difference. Standard 02 ROM i think.

if you're positive that your out and inports are set correctly
and ssl and the likes are set correctly
then maybe your cellphone network may be blocking those ports
in which case you can try the same using wifi bluetooth or usb to performe
the same operations

using Wifi i can get a bit further so there is definately and issue with my email contacting the mail server via GSM.
But i think there are also issues with my setting so i will try that first, when i get it working solid through wifi i will try to sort the GSM issues.
thanks,

i have it working fine over wifi now but still having same issue with GSM.
any idea how to resolve? change ports?
i had email working fine on my old phone (hermes) using same SIM and email address.

hi,
i am still experiencing the problem listed in the initial post.
I can connect to internet and browse websites, can access mail on yahoo website, MMS and SMS both work fine but still get 'error syncronising' and 'cannot connect : cannot connect with current connection settings....' when i try to use pocket outlook to download my POP mail.
it works fine when usig WiFi so must be an issue to do with the setting that pocket outlook uses for connecting to web but i cannot see where i can change this.
any help appreciated.

all the experts on this forum who know WM inside out and noone has even a suggestion to help with this problem?
sorry if it is too simple for you, but quite simply, i don't know how to fix it!

Hmmm,
I would say you answered your own question! It just looks like your GSM network provider is blocking this ports since your email settings seem to be correct (otherwise it would not have worked via Wi-Fi either!), so, you will have a hard time finding a solution.
However, here a not-so-convenient workaround:
If you can access other (non-YAHOO) pop-email accounts, try to forward all incoming YAHOO email to that email account, then set also your outgoing messages regarding to the functioning pop email account but as reply email use the YAHOO.
Try to contact your GSM network provider's technical stuff to verify your settings / ports. If they can asure you that this ports are not blocked, well, then there is only 1 other party to contact: YAHOO themself!
If you are a paid YAHOO SUBSCRIBER and you upgraded to the pop email account at YAHOO, they might be able to walk you through. If you use only YAHOO's free email: the free service does not work with pop email clients - only via their webmail.

hi,
thanks for the suggestions.
i am fairly convinced it is nothing to do with Yahoo as i can access when using wifi so that rules them out (no?) it also confirms the pop settings etc are correct as i can send and received mail with no problems.
using GSM I can access the rest of the web and i have previously used the same sim in another WM device to access email with no problems so forbidding a change to t-mobiles policy at exactly the same time as i switched phones i think it leaves only the phone as the possible cause.
i have tried t-mobiles technical helpdesk who are still to get back to me after 3 days... i am not holding my breath.
i think it may be something to do with it being an O2 phone/ROM and that it may be trying to connect using their settings when using email? does that sound reasonable?
i will flash a new ROM in the new year when i get new satnav software to replace the dodgy copy of TomTom on the device when it was delivered. hopefully that will solve it.
Thanks for your help.