strange problem ... any experts fancy a challenge? - General Topics

Hi Everyone,
Please help ... appologies if posted in the wrong place but I thought this would be the best for this problem.
My phone (imate pda2) started acting strangely: no matter what sim card I put in it, it will not complete outgoing calls (they go immediately to call ended) nor accept incoming calls. Calls to emergency numbers work though.
I have reloaded/upgraded the firmware ROM directly from i-mate's website but it didnt help.
I was woundering if maybe a virus could have caused this or more probably a cid lock or blacklist of my imei for some unexplainable reason ...
Any ideas? Im at a dead end ...
I have looked on this forum for similar posts but found nothing so any help is greatly appreciated!
Thanks alot,
Porac69

Are you using Windows Mobile 6? If so, have you enable internet calling? I had exactly the same problem when I was messing about with Internet Calling, I ended up having to turn it off completely in the Phone settings.

Thanks alot for your reply.
Unfortunately I'm using WM2003. This is really making me pull my hair out ;-(

very strange problem indeed i was thinking of problems with you antenna but you said emergency calls are fine!
viruses wont cause this especially you reflashed i.e. clean system
u r not blocked other wise u wont be able to system update
porac69 said:
Thanks alot for your reply.
Unfortunately I'm using WM2003. This is really making me pull my hair out ;-(
Click to expand...
Click to collapse

Does the SIM card work in a different phone? If your IMEI is blocked you could try a SIM card from a different provider, I think usually only the provider you have been listed at blocks you.

Related

Phone not available after using GPRS/EDGE

Hi,
I'm not sure whether this problem was being solved/is resolved somewhere in this forum, but I wasn't able to find a solution to a problem I'm facing.
The thing is, that sometimes (not always) after I've browsed the web on my Vox, the phone seems not to be reachable on the network, i.e. if I try to call my mobile phone from another phone, I just get "The number you are calling is currently unavailable, please try again later".
This seems pretty confusing to me, since the phone shows that it is normally connected to a network and isn't reporting any kind of problems. But it really isn't able to receive a call...the only thing that works is to restart the phone.
Unfortunately, there's no way to tell if the phone is just fine and noone is trying to reach me, or it is stuck in this strange way...
Has anyone experienced simmilar behaviour/found a solution? Any help would be appreciated.
I'm running Dr. Gonzo's Rose v0.3 ROM by the way, but as far as I remember, it also was happening with other ROMs....
P.S.: I'm sorry for my poor english.
Hmm is there really noone else with these problems? Could it be a hardware problem then? Or anything specific for my Vox only?
I have this problem too - my vox sits mostly unused now

Can't answer my phone!!

OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
schwags said:
OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
Click to expand...
Click to collapse
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Thanks for the help, I don't know if I believe any of that though. First of all, the # codes are carrier specific, I have AT&T, what's your service? These codes didn't work at all for me. Second of all, I mentioned that I've changed ROM's numerous times, along with Radios, etc. and I still have the same issue. Maybe this worked for you, but for me it doesn't. I've been trying some stuff recently, re-flashing SPL, hardSPL, Stock ROMs, and I'm hoping the problem goes away although I'm not that confident. I keep thinking it must be physical as my phone's "talk" button works perfect. Every time I try it it always responds appropriately, except when trying to answer a call. Beyond that, when it does screw up, it at least mute's the ringer, so I know it's responding somewhere.
I'm not sure what to do about this. Guess I'd better just wait it out for a TP2 and sell this one and forget about it. Could be due to bad blocks, I've had numerous problems in the past that I've been able to pretty much prove were a result of bad blocks in the phone's memory. Oh well, thanks for trying, although none of that works!!
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
rccola159 said:
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
Click to expand...
Click to collapse
Thanks for the input, I think I'm going to try a different dialer for a while and see if that solves the problem. I wouldn't be surprised if that's the issue.
While his codes may be different (I'm also with AT&T), he may be onto something... I have had the same issue, but after reading this post, I have been watching, and the times the phone prevents me from answering are when I have had some sort of data (browser, GPS, etc) open in another window.
My 2 cents FWIW
schwags said:
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
Click to expand...
Click to collapse
I have an unlocked euro touch pro and cannot answer a call by touching the onscreen answer button. It will continue to ring tho. I have gotten in the habit of just using the hardware answer key. I've flashed numerous diff roms and all are this way, even the htc updated rom from their site. The only one that worked was the oem rom preloaded on the phone from factory. Not a big issue to me. I just deal with it.
Have this problem with energy's Roms. If you are on his 3.0 still go into Start>Tweaks>Advanced Config. Scroll down to Phone, Click on Phone Skin then Disable it. The setup of the call is different. Be sure to re enter you voicemail for it is erased when you disable the skin. Worked for me. No problems here. BTW you must understand that any Rom you flash will not be perfect!
I also have the same problem. And i to beleve its the new dialer thing. will try and change it, although i realy like the way you can search a contact with it. The other one is just a litte to small i feel. Anyway thanx for a good tip.
I'm also running into the same problem. I'll try disabling the phone skin to see how that works out.
Thanks everyone for your input!! I was a little scared to see no one answer this is at first, but now I can see this is a common problem. The dialer has to be the issue here, I've been running a standard dialer (not the phone canvas) for a couple days now and it's been perfect everytime.
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Hey, it worked! I can't thank you enough, as this has been bugging the heck outa me. My slot cycle index was already set to 1, but my SuspendResume setting in the registry was "GPRS_bye_if_device_off". I had gotten to the point that I knew my problem was related to having a data connection going, but I had no idea where to go from there, and had no luck when searching the forums for a solution. Now my phone answers almost immediately, even whan I have a data connection going. Thanks again.

[Q]Please Help! Microphone not working on incoming calls..

Hello, i need some serious help over here
What's the problem:
I own a galaxy 3 since June, a week ago i started noticing the internal mic wasn't working on some incoming calls.
Details:
First of all the problem began for no apparent reason (the phone works fine otherwise and no major updates / new apps were installed)
This started happening on the official froyo ROM which was an excuse for me to flash the Kyrillos 9.4 ROM (wiped all data / formatted sd card in the process). The problem still occurs on Kyrillos 9.4 ROM suggesting that this is not a ROM issue
I thought it was a hardware issue but the caller can hear me perfectly if i connect the headset or use the speaker Also the internal mic works fine on some incoming calls and ALL outgoing ones!
Upon further investigation i came upon 2 threads on other forums (unfortunately i can't post the urls as i am a new user, if needed pm me or search google for "Microphone not working on incoming calls") which point out that the same problem incurs on HTCs and XPERIAs. Also it happens on replacement phones (original unit shipped back after this problem), on different providers, on official and custom ROMs, on clean phones (only the stock apps installed).
This seems to happen when the phone is idle for a set period of time (unconfirmed). Fast Reboot app / manual reboot / removing battery don't fix this, however making an outgoing call seems to enable the internal mic temporarily (even if the outgoing call never connects)
When this happens apart from the mic not working on incoming calls it becomes also unresponsive for other apps (Tape-a-Talk, Skype, Soundhound etc.)
Conclusion:
It seems to me that there is bug in froyo that keeps the incoming call code from activating the microphone or perhaps there is a conflict of sorts that keeps the microphone blocked. It is highly unprobable i think that the microphone would randomly start to fail on different android phones in the exact same way, so this shouldn't be a hardware issue.
Question:
Does anyone know/guess or can produce a possible solution for this? If not, could you please suggest further testing steps to help reproduce 100% this problem in an attempt to solve it?
Any help would be greatly appreciated as this is a pain in the neck for me (and others i guess?!)
PS: Excuse the thread form, i 'm really bored of writing / reading long posts
PS 2: This is my first post, hello xda community!
samsung vibrant
I have the same problem. I flashed the phone from android 2.1 TO cyanogen 2.3 and from it TO ice cream. I had this problem even to cyanogen and only in incoming call,never in other situation.
Googling I found same information but no solution. Anyone here knows something?
Anyway I found a stupid solution....try switching to 2g( I know that it's not a solution but...). It works for me!
that's ridiculous! how can network state have anything to do with the microphone of the device? can this be related to service providers maybe a more techish member could tell us.
anyway i am on 2g already as i don't have a usim card and this happens even if data network mode is deactivated. glad you found a way out but is it really a solution? i mean you have to ditch 3g for the phone to be actually a phone...
Since we seem to be the only ones among so many to be having this problem i am seriously thinking of taking back the phone for a replacement and hope for the best...
just an update, i lost functionallity of the microphone completely earlier today. That is with outgoing / incoming calls and any app i can think of, so i thought i 'd try changing the network data setting to 3g only since i was already on 2g...
WOW!!! that had an instant effect,it works seamlessly now,didn't even have to reboot.fingers crossed it will last.
that is one nasty and very strange bug. Please any of the developers could you take a closer look at this?
much appreciated
Sent from my GT-I5800 using XDA App

[Q] sms problem

Hello there,
I'm having troubles with recieving messages.
Sometimes, I just don't get a message, while I get all the other messages.
I tried, several things, but none of them work actually.
Does anybody know what I can do or tell me what the exact problem is?
I have had contact with htc and my network provider and none of them could help me.
Sometimes, people send me an sms and I don't get the sms on my phone,
when I look online, I see that people have sended me an sms but I did not recieve it.
I'm getting crazy of this problem.
Now I have got a new simcard.
But htc tells me that its software from google play that is blocking my sms sometimes.
Could somebody please help me with this??
I hope you guys know a lot more than HTC or my provider combined
greetings
Bart
bosuil1880 said:
Hello there,
I'm having troubles with recieving messages.
Sometimes, I just don't get a message, while I get all the other messages.
I tried, several things, but none of them work actually.
Does anybody know what I can do or tell me what the exact problem is?
I have had contact with htc and my network provider and none of them could help me.
Sometimes, people send me an sms and I don't get the sms on my phone,
when I look online, I see that people have sended me an sms but I did not recieve it.
I'm getting crazy of this problem.
Now I have got a new simcard.
But htc tells me that its software from google play that is blocking my sms sometimes.
Could somebody please help me with this??
I hope you guys know a lot more than HTC or my provider combined
greetings
Bart
Click to expand...
Click to collapse
Hi,
Are you rooted using a custom ROM or is your phone all stock?
Id also suspect a rogue app or an issue with messaging settings but if its working sometimes that doesnt explain it.
is it particular people or is it always random?
Hawke84 said:
Hi,
Are you rooted using a custom ROM or is your phone all stock?
Id also suspect a rogue app or an issue with messaging settings but if its working sometimes that doesnt explain it.
is it particular people or is it always random?
Click to expand...
Click to collapse
Hi,
sorry I forgot to mention this
My phone is all stock.
It's just sometimes...
But allmost everyday one sms is not comming in.
Most of the time it's with the same person, but that just because I send a lot of smsses to her
But it's with several people.
Greetings,
Bart
bosuil1880 said:
Hi,
sorry I forgot to mention this
My phone is all stock.
It's just sometimes...
But allmost everyday one sms is not comming in.
Most of the time it's with the same person, but that just because I send a lot of smsses to her
But it's with several people.
Greetings,
Bart
Click to expand...
Click to collapse
hmm
i still think its an app then depending on what you have installed... if you have titanium backup and are rooted u can backup all your apps and remove all of them and see if that fixes it then slowly re-install each one.
other thing u can try is get another sim card ont he same network and put it in your sensation and text it loads see if it gets the same issue. if so its likely the phone.
if you are unlocked u get more options like doing nandroid backup, totally wiping and doing fresh install... using some backup apps and doing a factory reset is an opion open to u.
basically its testing around trying to rule out either the phone or the sim / network.
hope this helsp a bit
Hawke84 said:
hmm
i still think its an app then depending on what you have installed... if you have titanium backup and are rooted u can backup all your apps and remove all of them and see if that fixes it then slowly re-install each one.
other thing u can try is get another sim card ont he same network and put it in your sensation and text it loads see if it gets the same issue. if so its likely the phone.
if you are unlocked u get more options like doing nandroid backup, totally wiping and doing fresh install... using some backup apps and doing a factory reset is an opion open to u.
basically its testing around trying to rule out either the phone or the sim / network.
hope this helsp a bit
Click to expand...
Click to collapse
Ok thx,
I have allready got a new sim, to swap with my previous.
So let's hope it's fixed.
Else I will have to hard reset and start again ( for the 5th time )
But there is no other way to check what is causing this instead of deleting everything?
bosuil1880 said:
Ok thx,
I have allready got a new sim, to swap with my previous.
So let's hope it's fixed.
Else I will have to hard reset and start again ( for the 5th time )
But there is no other way to check what is causing this instead of deleting everything?
Click to expand...
Click to collapse
i mean try a different sim with a different number but on the same network..
there isnt really any other way of figuring this out without removing things and finding out what the culprit is.
if u were unlocked id be saying nandroid backup, totally wipe and see if the issue is present.
I had the same problem some weeks ago, in my case it was caused by a problem with the gsm network of the provider in my area. To solve it I had to switch network mode from "gsm only" to "wcdma preferred".
By the way I'm in Italy, I don't know if this apply to you too!
Inviato dal mio HTC Sensation 4G con Tapatalk 2
Krptxn said:
I had the same problem some weeks ago, in my case it was caused by a problem with the gsm network of the provider in my area. To solve it I had to switch network mode from "gsm only" to "wcdma preferred".
By the way I'm in Italy, I don't know if this apply to you too!
Inviato dal mio HTC Sensation 4G con Tapatalk 2
Click to expand...
Click to collapse
To me they told me to change it to gsm only?
But that didn't fix my problem
I will try to change to wcdma preferred, thx for the info!!
I will keep you posted!
Bart

Can't call my girlfriend!!

I have this strange problem since 1 month ago more or less.
I'm not able to make call only to my gf, it's the only number I can't call. I can text her (sms and wa) but not call!
I tried to reset and change rom and kernel to my NexusS, and I also tried to reset her galaxy ace, and to delete my contact from her list.
nothing.:crying:
any idea?
ty
RevengeITA said:
I tried to reset and change rom and kernel to my NexusS, and I also tried to reset her galaxy ace, and to delete my contact from her list.
Click to expand...
Click to collapse
If you REALLY did that, then it might be a network problem, a radio problem, or someone cursed you both.
But i think it's a network problem. Can you call other contacts normally?
Maybe try changing your radio! If that doesnt help call your provider or call somebody in the same network as her!
But maybe theres a reason you cant call her? (jk)
ej8989 said:
If you REALLY did that, then it might be a network problem, a radio problem, or someone cursed you both.
But i think it's a network problem. Can you call other contacts normally?
Click to expand...
Click to collapse
Maybe a curse yeah :laugh:
4I-I said:
Maybe try changing your radio! If that doesnt help call your provider or call somebody in the same network as her!
But maybe theres a reason you cant call her? (jk)
Click to expand...
Click to collapse
which radio cuold I install? and where can I find it? now i have I9023XXKI1
Maybe your gf's phone isn't working properly?
Me Gusta!
RevengeITA said:
I have this strange problem since 1 month ago more or less.
I'm not able to make call only to my gf, it's the only number I can't call. I can text her (sms and wa) but not call!
I tried to reset and change rom and kernel to my NexusS, and I also tried to reset her galaxy ace, and to delete my contact from her list.
nothing.:crying:
any idea?
ty
Click to expand...
Click to collapse
What happens when u call?
Nothing?
Voicemail? Or
Something else?
If voicemail then it could be her phone that has ur # set as "send call directly to voicemail"
If nothing then its ur phone... But if ur able to make other calls then try dialing her number with the 1 in front of area code then try without. It could have been changed somehow.
Lastly, do either u or ur gf use Google voice or any other service besides ur phone company? ... If so check those settings just to make sure.
Good luck
Vs Nexus S4G using tapatalk2
Me Gusta said:
Maybe your gf's phone isn't working properly?
Me Gusta!
Click to expand...
Click to collapse
that's right
either your girl or someone with acces to her phone could have easyli put you on a call black list eaven if the rom she has doesent support that it cant be done with certain apps....or her phone has problens, if it would be a Nexus radio problem it couldent affect only her nomber
RevengeITA said:
Maybe a curse yeah :laugh:
which radio cuold I install? and where can I find it? now i have I9023XXKI1
Click to expand...
Click to collapse
Here's a link to most(/all?) nexus s radios/modems: http://forum.xda-developers.com/showthread.php?t=1116884
i cant tell you which to flash cause it depends on your area. i used to use the kb3 because i had faster internet and better connection with it... but i moved away and i didnt care about looking which works best.
but it does seem more likely that theres sth wrong with your girlfriends phone...
good luck!
well thank you all for the replies first of all!
I had a look at her phone yesterday and there's no "send to voicemail" option activated, it was the first thing I tried.
She has no apps for blacklisting contacts and, at first view, no option to do that.
we both can make call to everyone, and she can call me but i can't call her: when I try I hear for a moment the "tuu" sound (hope you understand what I mean) then the typical sound of call terminated.
I'm pretty sure it's a problem related to her phone. It has a GB 2.3.7 custom rom installed by me last year, I never updated it but it always work perfectly!
I will try a different radio just for trying to speed up my internet connection, I don't think it can be related to this problem too.
RevengeITA said:
well thank you all for the replies first of all!
I had a look at her phone yesterday and there's no "send to voicemail" option activated, it was the first thing I tried.
She has no apps for blacklisting contacts and, at first view, no option to do that.
we both can make call to everyone, and she can call me but i can't call her: when I try I hear for a moment the "tuu" sound (hope you understand what I mean) then the typical sound of call terminated.
I'm pretty sure it's a problem related to her phone. It has a GB 2.3.7 custom rom installed by me last year, I never updated it but it always work perfectly!
I will try a different radio just for trying to speed up my internet connection, I don't think it can be related to this problem too.
Click to expand...
Click to collapse
Or call your provider.
Maybe your Nexus is trying to tell you something.
Lol, anyway, check both phones, Google voice, and carriers for any sort of blocks. I know that on some phones, it's easy to accidentally put someone on a block list.
Sent from my SGH-T999 using Tapatalk 4 Beta

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