Am I the only one in the world with this problem:
Sometimes nobody can call me - they get the "temporarily unavailble" message. And I don`t even get to notice not being reachable . But I can always make outgoing calls, any time. This problem does not have anything to do with radio signal strength, I tested that!
Now I tested the SIM in another phone, and it seems I`m not having that problem. So it must have something to do with the S710.
But it`s not even logical, or ist it?!
And I can`t even rely on soft-resets: sometimes this f***ing problem is still existent after a soft-reset.
How can I be unreachable while I could make a call at the same time????
This drives me mad! I cannot use the S710 anymore as long as this is not fixed.
Any suggestions?
I'm sure you've checked this, but you don't have any diverts setup do you?
uummm,...
I am not sure what you mean, to be honest.
but the Phone is not "tuned" in any way.
I have no additional programs installed or overclocked the phone. and for 3 months in usage before, I did not have this malfunction (asaik).
Let me state, that I always have bluetooth turned off.
Could you look up what radio and ROM version you have?! Where did you buy it and what language is it?
"CE-ROM update versionen":
Operator: 5.2.1235.17740
"Funkempfängerversion (= Radio Version):
4.1.13.37_02.83.90
Provider Orange
Language German
ROM-Version 1.16.407.1
Radio-version 4.1.13.37_02.83.90
I saw your Post on MoDaCo, did this help you? Otherwise you might wanna flash a new ROM?!
you might want to do a hard reset b4 reflashing!
I still am collecting advices. So far I haven`t taken any steps to solve the problem despite asking in different portals.
So you think, I should prefer flashing a new ROM instead of or before installing that Bluetooth Hotfix by HTC?
Is there a ROM version that is known to be "the best" or "the worst"?
No no try the hotfix first! Way less work to do! And safer anyways! I fyou're satisfied with your ROM then there is no need to flash!
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db
MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!
No one has a clue?
I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom
any other idea?
Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!
ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
any news on this?
No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!
Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great
Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.
What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps
PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !
Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?
Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps
Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool
Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy
Hi to all, I'm new to this forum and to Smartphone devices and I just got an HTC Fuze this week and I still cant get the Wifi to work trough a wep encripted router, I already tried with 3 diffrerent routers and still get an odd "incorrect key" message everytime I try (Im sure the key is correct because I connect my laptop there) and I already discarded a hardware issue (but you are the expert) because I disabled one of these routers wep encription and leaved it unprotected, therefore I could get a connection.
I already searched for an upgrade or something inside the Htc site and windows update and nothing..
Can anyone of you guys help me out? maybe point me in the right direction? or at least give me some advice?
I searched the threads in this forum and didnt find any problem like mine ,so I started this one.
Thanks in advance
Edit:
Question-- If the problem its software related, could it be possible to be fixed by flashing it with a custom ROM ?
If the answer is yes, what Rom its recomended for a smarthphone newbie (a noobproof ROM lets say), because my phone is very importanto to my work..
IdeAS? suggestions?
2nd Edit:
Plz someone at least tell me if my problem can be solved by installing a custom rom =S... or say you dont know I feel ignorated =(
i am having battery drain issues on my sprint touch pro. i believe it stems from the phone waking itself up when it goes into roam mode. i live in a rural area of west TN so as you can imagine this happens quite a bit. i have been through many, many threads on here via the search function and so far haven't found anything that can help me.
i thought maybe the s2u2 program would be the answer, but after reading a bit, it seems like maybe i will have the same issue.
i've also looked into every menu i can find (on the advanced config program even) and so far nothing has worked. i've had the phone since january now and i really like it, but this involuntary waking/battery thing is really killing me.
anyone on here know a fix for this other than disabling roaming? i do like to make and/or receive calls ocassionally.
tnvento97 said:
i am having battery drain issues on my sprint touch pro. i believe it stems from the phone waking itself up when it goes into roam mode. i live in a rural area of west TN so as you can imagine this happens quite a bit. i have been through many, many threads on here via the search function and so far haven't found anything that can help me.
i thought maybe the s2u2 program would be the answer, but after reading a bit, it seems like maybe i will have the same issue.
i've also looked into every menu i can find (on the advanced config program even) and so far nothing has worked. i've had the phone since january now and i really like it, but this involuntary waking/battery thing is really killing me.
anyone on here know a fix for this other than disabling roaming? i do like to make and/or receive calls ocassionally.
Click to expand...
Click to collapse
Turn off 3 G or HSPDA and see if that helps.
i dont know how turning off 3g works with sprint (Cdma) but i could recommend using some sort of auto locking program (start here: http://forum.xda-developers.com/showthread.php?t=547367). that way it would keep your phone locked and not completely active when it "wakes up". another option would be to use a program that shuts off your screen when it's in your pocket (http://www.fuzemobility.com/phone-upside-down-backlight-off/). other than that, i dont have much for you.
does anyone know of any reg keys to change that will disable the auto-wake on teh roaming?
I had this - but it didn't seem to be related to roaming.
See: http://forum.xda-developers.com/showthread.php?t=504016
I'm now on my third Touch Pro.
The first had the above problem which o2 (UK) repair denied was a problem.
The second didn't have the above problem, but did have a faulty speaker.
I'm now two weeks into my third Touch Pro whch so far does not have this problem.
I hard reset and reinstalled software one app at a time and concluded it wasn't a software issue.
After swapping handset's and not seeing the issue, despite having the same software and ROM loaded (stock o2, but the latest handset is a later stock ROM) I've conclude it definitely was a hardware issue.
Can you get a replacement under your warranty?
-FM
Hmm I just got back to Kyoto from a trip to New Zealand and found that my phone will no longer connect with the opensoftbank connection. THE PHONE CAN BE USED AS NORMAL. Anyway, when connecting to the internet, I get the following error:
"Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason"
Neither installing of the connection .cab or the wifiwake method , with the correct wifiwake, nor even putting the password in by hand, worked. I have tried several different roms. Of course, I did the usual and checked the connection to make sure password was actually inputed, etc. Anyway, I am sure I know what I am doing since I have been doing this since the Hermes; and remember, the think worked before leaving Japan.
So, I thought perhaps I had a phone problem. Well it appears not. Installing the original softbank rom works! Anybody else had any similar issues of late? Strange indeed.
UPDATE: On the original Japanese ROM I deleted the original settings (which are hidden by the way) and manually put the opensoftbank settings in and all still worked. Now, get this: I installed jmckeejr's Chrome 23037_Beta2 and even put in the autosettings (the vodafone [email protected]) just to see if it would let me connect... it did not. SO, neither the old vodafone nor the softbank open settings appear to work. Damn, makes me think softbank have clamped down on us, somehow... Anyone got any good ideas, please let me know.
Softbank seems to have stopped service to my phone this morning as well. It was fine yesteday, I've been paying my bills and using the data connection very modestly.
For me, however, it's not only the data connection that won't work anymore but I can't even make phone calls. I reinstalled the 6.1 official Softbank rom and this didn't help the problem. Something strange is going on here.
Hi Jonathan. I hope you could solve your problem. I solved mine by installing the latest NRGZ28 EnergyRom Warhawk. It worked fine. It seems that some of the later roms than this (released around end of Aug/beginning of Sep) do not work with softbank's connection settings.
I will do a little more poking around to see if I can find out any more information as to what may be causing the problem, as at the moment it is all a mystery to me. Cheers.