I am new to the forums and used the DUTTY BETA 2 ATT TILT ROM. Followed all steps and everything works EXCEPT trying to use DIRECT PUSH thorugh the Microsoft Exchange server my work provides. I did a search and can't seem to find an answer. Cannot get anyone on the BETA 2 thread to respond for whatever reason (newb, didn't do my homework, too bad, price I pay for trying something new, etc.)
I have tried searching and have posted on one other thread that looks to be a similar problem.
Have tried enabling SSL and disabling. My tech director changed server side setting and removed certificate requirement from me to the server.
He seems to think there is a problem with the active sync included on the ROM.
1) Is there a way to simply fix the "ACTIVE SYNC" by installing, updating, etc.?
2) Can I simply revert back to a stock ATT rom without doing all of the other steps for the WARRANTY RETURN?? I am not planning on returning this, just want to put all software/rom back to STOCK as if out of box so I can try setting up direct push again.
3) Is there another ROM to flash to that does the touchflo stuff without a lot of hassle?
ANY HELP PLEASE???????? I am sort of lost as to where to go next. Don't want to use the desktop push software if I don't have to as it I dont' want to leave my destop PC on all the time.
THANK YOU THANK YOU for any help that you can provide!
afavre said:
I am new to the forums and used the DUTTY BETA 2 ATT TILT ROM. Followed all steps and everything works EXCEPT trying to use DIRECT PUSH thorugh the Microsoft Exchange server my work provides. I did a search and can't seem to find an answer. Cannot get anyone on the BETA 2 thread to respond for whatever reason (newb, didn't do my homework, too bad, price I pay for trying something new, etc.)
I have tried searching and have posted on one other thread that looks to be a similar problem.
Have tried enabling SSL and disabling. My tech director changed server side setting and removed certificate requirement from me to the server.
He seems to think there is a problem with the active sync included on the ROM.
1) Is there a way to simply fix the "ACTIVE SYNC" by installing, updating, etc.?
2) Can I simply revert back to a stock ATT rom without doing all of the other steps for the WARRANTY RETURN?? I am not planning on returning this, just want to put all software/rom back to STOCK as if out of box so I can try setting up direct push again.
3) Is there another ROM to flash to that does the touchflo stuff without a lot of hassle?
ANY HELP PLEASE???????? I am sort of lost as to where to go next. Don't want to use the desktop push software if I don't have to as it I dont' want to leave my destop PC on all the time.
THANK YOU THANK YOU for any help that you can provide!
Click to expand...
Click to collapse
I am using direct push with Exchange and Dutty's rom. And have no problems. Although it's the latest Rom.
What kind of problems are you getting?
I am getting the 0x80830003 error. I am unable to sync via direct push. I am using the Dutty AT&T TILT BETA 2 rom.
The Exchange server can see the device. I can sync if connected via the internet through my PC.
Which rom are you using that worked with Direct push? How many more things did you have to install with this rom in order to make verything work or did you just have to flash the rom?
I love everything else that the rom flash did except that I can't direct push email, calendar items, etc.
Direct Push with Dutty
I've used several of Dutty's ROMs, currently the one here and have never had any direct push issues. Working 100%
Thnx. Trying some other things first. If not, will try a different rom
yodafunk said:
I've used several of Dutty's ROMs, currently the one here and have never had any direct push issues. Working 100%
Click to expand...
Click to collapse
Exchange push works on the Hermes, and Kaiser, with original Dopod ROMs, and with Schaps. (My IS dept. also could not get it working either. I don't depend on them.) You do not need anything extra for WM 5 or 6, any ROM, and there is no problem with ActiveSync.
Here's a basic checklist.
- Activesync/configure server. Input the "server address" (this is the external internet address for your Exchange server. Not an Intranet address, and not your exchange email id.)
- SSL is checked on mine
- next screen - User Name: (your Exchange id), Password: , Domain: (whatever your domain is for your regular Exchange setup). Check the Save password box.
- next screen, check the E-mail box, and the Calendar, Contacts, etc. This sets what will be sync'ed over your wireless data connection in Microsoft Exchange. If E-mail is checked under your Windows PC setting, then you have to uncheck it before you can select it under Microsoft Exchange.
Whatever you select under Windows PC will sync via your USB connection to your PC. Wireless push will be under Microsoft Exchange, which will only show up when you do the above.
Once you have both setup, you will see two sections when you open Activeysync on the PDA. Microsoft Exchange (for the wireless push), and Windows PC (for activesync through USB cable when connected to your PC)
From your description, you have setup E-mail to sync under Windows PC, and have never setup the push email part of it at all.
Once it is working, you can edit the options and schedule in Activesync to determine how much to download (I set it to 5K text), and how often. Recommend that you do not set the schedule to deliver immediately, but to check every 10 or 15 mins, or longer. Setting it to immediate causes the data connection to be on continuously, and uses the battery up fast. Set it to check periodically, and battery usage can go 2 days, instead of less than 1 day.
afavre said:
I am new to the forums and used the DUTTY BETA 2 ATT TILT ROM. Followed all steps and everything works EXCEPT trying to use DIRECT PUSH thorugh the Microsoft Exchange server my work provides. I did a search and can't seem to find an answer. Cannot get anyone on the BETA 2 thread to respond for whatever reason (newb, didn't do my homework, too bad, price I pay for trying something new, etc.)
I have tried searching and have posted on one other thread that looks to be a similar problem.
Have tried enabling SSL and disabling. My tech director changed server side setting and removed certificate requirement from me to the server.
He seems to think there is a problem with the active sync included on the ROM.
1) Is there a way to simply fix the "ACTIVE SYNC" by installing, updating, etc.?
2) Can I simply revert back to a stock ATT rom without doing all of the other steps for the WARRANTY RETURN?? I am not planning on returning this, just want to put all software/rom back to STOCK as if out of box so I can try setting up direct push again.
3) Is there another ROM to flash to that does the touchflo stuff without a lot of hassle?
ANY HELP PLEASE???????? I am sort of lost as to where to go next. Don't want to use the desktop push software if I don't have to as it I dont' want to leave my destop PC on all the time.
THANK YOU THANK YOU for any help that you can provide!
Click to expand...
Click to collapse
Enable Logging in the advanced setting of the account on your phone. Problem could be heartbeat issues or any number of issues. Ask the admin if the Mail Server has more than one address? Had a similar problem at work recently and our new IT admin figured out the Domain IP routing needed to include both of the servers IPs.
If the direct push works with wm 6.1 hermes,
I would check 2 things.
1. I am assuming you are using https. Check that server certificate is installed on kaiser, correct, and hasn't expired.
2. Make sure that you have https connectivity in general and specifically to the exchange server.
Often there could be issues associated with connection settings where media net was not chosen for internet connection. In any case, I would use setup connection found in settings.
afavre said:
I am new to the forums and used the DUTTY BETA 2 ATT TILT ROM. Followed all steps and everything works EXCEPT trying to use DIRECT PUSH thorugh the Microsoft Exchange server my work provides. I did a search and can't seem to find an answer. Cannot get anyone on the BETA 2 thread to respond for whatever reason (newb, didn't do my homework, too bad, price I pay for trying something new, etc.)
I have tried searching and have posted on one other thread that looks to be a similar problem.
Have tried enabling SSL and disabling. My tech director changed server side setting and removed certificate requirement from me to the server.
He seems to think there is a problem with the active sync included on the ROM.
1) Is there a way to simply fix the "ACTIVE SYNC" by installing, updating, etc.?
2) Can I simply revert back to a stock ATT rom without doing all of the other steps for the WARRANTY RETURN?? I am not planning on returning this, just want to put all software/rom back to STOCK as if out of box so I can try setting up direct push again.
3) Is there another ROM to flash to that does the touchflo stuff without a lot of hassle?
ANY HELP PLEASE???????? I am sort of lost as to where to go next. Don't want to use the desktop push software if I don't have to as it I dont' want to leave my destop PC on all the time.
THANK YOU THANK YOU for any help that you can provide!
Click to expand...
Click to collapse
You get this error because the "This network uses a proxy server to connect to the Internet" is checked for the MEdia Net access point. Go to Settings -> Connections and then select Set up proxy server and uncheck "This network uses a proxy..." box and you should be good to go.
Related
Hi, before I get into my problem let me tell you what I have done so far. I used the great tutorial on here for flashing to WM6. I installed the 2 cabs ran them use shell tool and flashed to Crossbow 1.7 Final. Performed a hard reset. Everything is great! Now I have SunCom and never put on a radio rom etc or anything like this. I setup my GPRS works great. Email works great everything again works great. If I try to goto my comm manager and enable direct push though I get no options it's greyed out. Also I screwed up last night and disabled my Data in comm manager. Couldn't figure out how to turn it back on ended up doing a hard reset . Anyway all these posts are so helpful but I could not find one related to my problem. I am thinking it is because I didn't put a radio rom on I'm not sure that's why i'm turning to you guys. Also the phone is a G4 is this help?
Thanks in advance.
you'll need to configure a server in activesync first. and for that you need to have an ccount with a provider that runs exchange server 2003 sp2. if you choose "as items arrive" as your sync frequency, you have direct push mail.
Ahh thank you. I thought (And could definatly be wrong!) That on WM5 I could select it with just a pop3 account. Am I mistaking? Thanks for the quick reply as well.
nope, you need to have some sort of push email service subscription.. either through work (exchange server, etc.) or something like blackberry connect, 7, etc.
Thanks for the information. I guess I need to do some research into the blackberry app if it works for our phone. Was sure I saw the program on the FTP here. I'm sure I will need to subscribe for there services though. Unfortunatly the company I work for isn't that big and I don't have to resources to build a server just for exchange. Not to mention how big of a pain it would be to set everyone up as well, and downtime I shutter thinking about it .
mail2web offer a push service. it works well too. i used it for a while till i got my office server configured for the job.
But there still is an issue with direct push, at least for me. Before I flashed to WM6 my email would arrive on my 8125 before or at the same time as they would come to my inbox on my PC. After installing Crossbow WM6 the email comes as much as 10 minutes after it hits my inbox on the PC.
seems like you are just synching your phone every 15 mins or so. Do you have exchange server with direct push?
bowlopho said:
seems like you are just synching your phone every 15 mins or so. Do you have exchange server with direct push?
Click to expand...
Click to collapse
As I have stated before going to WM6 direct push would receive the emails few seconds before my PC did, and yes I have it enabled right now and I have selected to receive items as they arrive.
Have a Kaiser not TILT which out of the box had no issue calendar syncing via Exchange directly along w/ emails and contacts.
I am on the AT&T network as well.
Upgraded ROM to Schap's newest and calendar wouldn't sync
Upgraded to Dutty's Touch WWE as well and calendar wouldn't sync
My radio is the standard from Kaiser 1.27.12.11
ANY AND ALL HELP WOULD BE GREATLY APPRECIATED>>>
PLEASE HELP!!!
dsy
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
kwickone said:
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
Click to expand...
Click to collapse
I am doing it directly to Exchange...we don't use certficates and it works on my hermes with no problem and with custom ROMS...yet once I began using custom ROMS on my Kaiser it stopped syncing ONLY my calendar items...I just deleted the partnership directly on the phone just now and re-added it back, but to no avail...problem still exists...during the initial sync Active Sync on the phone even says syncing 200 calendar items, yet the calendar shows nothing...
HELP!!!!
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
shadowace said:
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
Click to expand...
Click to collapse
Unfortunately no error codes at all it as if it works perfectly...yet when looking at your calendar, nothing is there...i am miffed and pissed at the same time therefore miff-pissed
I guess for the sake of narrowing down the issue, you could re-flash the original Kaiser ROM. The link is posted here somewhere.
I don't know what could be going on. I have the Tilt. I have flashed several ROMs (all based on ATT ROM though), and never had any issues.
Best of luck.
i know this sounds strange but did you flash another radio when you flashed the new ROM's?
Reason being, on my Hermes certain Radio's made my Exchange syncing go crazy. Flashing a different radio version solve my problem. Might be worth a try if you havent?
This may sound stupid, but have you verified the date on your phone? Maybe you are accidently 1 year early, so it is syncing your appts but you are looking for them a year from now or whatever. I did this once and it drove me crazy.
Thank you both for your comments/suggestions...the date is correct as I have verified it...as for the radio, I did NOT upgrade the radio from the original that came with the device...even on my hermes I never ever had this type of issue...guess I will try looking at a different radio and seeing if I should flash that..problem is that most people who have the HTC radio .11 say that there is no benefit to upgrading the radio at all. I am beyond miffed!!!
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
humorme201 said:
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
Click to expand...
Click to collapse
What operating system are you using? Vista WMDC v6.1 or MS Active Sync v4.5? If you're using Vista you may need to update WMDC to v6.1 and if WinXP you may need to update to Active Sync v4.5. If that is done, please delete and recreate your partnership again...sorry, then under File > Connections menu please select option that says "This computer is connected to" and choose [The Internet]. This is basically part of the process for "How to: Connect to Internet via 2 different proxy settings (1 for GPRS and 1 for Wifi/ActiveSync) and somehow it works for me...maybe as a fluke of luck... Establish a cable connection and sync...takes a bit of time...Please PM me for the documentation if you're interested.
I'm having a similar problem but email won't sync on mine where Calendar does.
I'm using a fresh O2 Stellar (no mods) & Vista WMDC 6.1.6965
Calendar syncs over the air without issue.
My previous O2 mini-s worked flawlessly as do others in my company.
No errors are reported by activesync and it thinks everything is wonderful.
Any tips? It's immensley annoying.
I am using Vista along with the most recent version of WMDC 6.1xxx; i have deleted and recreated the partnerships so many times...no matter what ROM i use it only syncs my contacts and emails...never the calendar..gonna try 1 more time now..I just don't understand this...even w/ my Hermes I never had this issue.
Stranger still...
In my case I can sync everything except appointments created on my device. They just never sync.
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Calendar appointments created on my device are the only things that won't sync for me. First noticed it when ActiveSync drained my battery in about an hour and a half from attempting and re-attempting to sync to exchange server. I have not installed any new programs, changed any configuration settings, or updated ROM recently to cause this.
black07civic said:
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Click to expand...
Click to collapse
Had this problem awhile ago, and switched ROMS and it went away. Back again. ran the scanpst on all psts and ost, deleted partnesrhips and no go. Really annoying.
See this thread as well. I started it awhile ago and it never had a firm resolution.
http://forum.xda-developers.com/showthread.php?t=408741
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Tek420 said:
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Click to expand...
Click to collapse
no success for me . . . .
Hey guys:
I'm about ready to pull my hair out.
I migrated from my Hermes to my Tilt now running Sleuth 3.0 WM6.1 everything is fine except my email only syncs when it is teathered to Active Sync. The setting match my Hermes and actually you can Send/Receive mail. It goes through the steps of logging in, downloading headers/folders etc but no mail comes and no errors.
When it is connected to active sync everything downloads.
I have checked both my internet settings for AT&T with & without proxy. IE accesses the internet both via Media Net and Wifi fine. And like I say you can see it going through steps connecting etc but no mail comes even when you can see it on the server.
I'm ready to pull my hair out and stop carrying two phones. I don't have enough hair to pull it out over this nit!
Thanks for the help!
Wallace
Well, if you're speaking Exchange...is the server using a self-signed SSL certificate? And if so, have you installed it on your Tilt since flashing? I ask because I had that issue...finally just tossed the cert on my SD card so I can drop it back in after the next (and frequent) flash.
i have this issue with gmail n yahoo
Same problem with Gmail. Using udK 6.1 Rom, phone data can't sync with Gmail, wifi will grab the e-mails no problem. Any ideas?
i think its the rom you guys using.
bump still cant get email to work on any WM6.1 rom
Firstly, what kind of email?
BBerry, Hotmail, Gmail...
Try: goto hklm>system>versions and change what ever is there to .0.4.2 (The leading . before the 0 needs to be there)
first post here. but I hope this helps as I've had the same issues with regards to gmail messages not appearing.
I've gone through several roms experiencing the same problem, i.e. no gmail - even though it checks and appearing to be downloading them.
I am trying to run both corporate exchange emails and also gmail.
My normal rom install sequence is:
1. do the normal rom upgrade and remove usb cable when the finish message appears.
2. let it reboot a few times as in installs the roms and detects your carrier
3. then I would connect the usb and sync it with my exchange/outlook (which works)
5. and set up my corporate exchange email settings (which works)
4. then set up GMAIL - and normally it starts downloading but no messages appear.
I tried this with every rom, same problems.
Today, I installed the Sleuth rom and decided to do SET UP GMAIL FIRST, try and send/receive and THEN connect my Kaiser to the laptop for a full fat Active Sync with my Outlook and setup email to my Corporate Exchange mails.
Now I can get both emails working
Hope this helps someone as its been p!ssing me off for the last 4 weeks and I didn't want to get flamed by some of these posters by posting a I can't get Gmail working post!
I'm running Sleuth 3.0, with working GMail and Exchange server. Have you tried removing the hidden proxy with this cab.
I always managed to setup my email automatically (windiows mobile 6 will connect to my email service provider and downlaod settings automatically).
I tried now 2 offical WM 6.1 ROMs but no luck, I can not setup my email any more neither automatically nor manually.
I am sute the issue is in GPRS connection (but I can use IE to connect to the internet) or in WM 6.1 itself.
did anybody noticed the same thing, and are there any work around this issue.
thanks
Many have this issue. Did you try searching?
I usually start off with, "I will make the assumption that your device is a Tilt". Then I state, "You need a few tools and change some settings". So here is another reenactment of previous post.
First you need to install attsettings.cab
Next, go to start>settings>connection>connection>advanced>select networks>Change both drop down menus to medianet>click edit on both>click proxy settings tab on both>and uncheck everything
Third, set up your email without saving your password.
Forth, install removehiddenproxy.cab
Fifth and finally, go back to your email settings enter your password then save.
You will be all set from here....
Wow, thanks, I did try to search but did not see this. Why all of this, what is the core issue behind it.
thanks again
one thing I fogot to mention, I do not live in the UK and my service provider is not AT&T, does this solution still applicable to me
thanks
worked for me
It is difficult to search for some solutions. I too searched and finally landed here. Thank you much, as your solution enabled me to send and receive email. Although it would connect to the internet with a browser just fine, it kept giving me connection errors when synchronizing.
I have the L26_Kaiser_Diamond_V7 rom installed.
Anyone able to use the stock email app without any problems? I can't access my work email with the stock app. I downloaded touchdown and it works without any problems, currently using the trial, $20 not worth it IMO.
No, i have no issues with Exchange using the stock app. I connect to Exchange 2003 so I can't speak for newer versions of Exchange. Do you get any error messages?
I get a cannot connect to server message. It's not a connection issue though, if I type my password wrong, I'll get a incorrect password message.
shilent said:
I get a cannot connect to server message. It's not a connection issue though, if I type my password wrong, I'll get a incorrect password message.
Click to expand...
Click to collapse
Hmm, so you have the correct domain\username, correct mail server, checked ssl settings, and you get the same message? The problem could be on the server end. Can other android users connect to your company's exchange?
Also, if Touchdown is too pricey, you can try Enhanced Email, i've used it before and it works really well. The only downside is that it's not great with your battery.
Yes other android users are able to connect. I'm also able to connect on my girlfriends Mytouch 4G.
Are you running a ROM? If not, the only thing i can think of that might work is doing a factory reset. I had a problem connecting once but it was due to a bad flash. Did you already clear cache and data from the stock email app?
Some ROMs
Some ROMs have a working email client for my corporate email, some don't. I ahd not luck with Weapon g2x, but Trigger worked, for example. Also the nighlies I used (up to 104) worked, but miui doesn't seem to work.
My advice is try ROMs until you find one that works and report the bug onthe forums if you notice problems.
So far I've tried:
Stock 2.2
Stock 2.3
Weapon G2x
Latest CM7 nightly 119
All have the same problem. Could this be a hardware problem? It's weird, why does touchdown work without any problems?
Miui
I am using the latest Miui and it seems to work with exchange. OTOH, I was able to get several of the nightlies to work with my exchange server too.
LG G2X Corporate Email (Microsoft Exchange) Connection Problem
My phone is a T-Mobile LG G2x (LGP999) running Android 2.3.3 (latest version is updated); using Microsoft Outlook 2007 (not sure what version of Microsoft Exchange is being used)
When I try to setup a corporate email (Microsoft Exchange) on my LG G2x (P999), I am receiving an error message that states: "This server requires security features your phone does not support". The steps are as follows:
1.) Go to the Email application from the main menu.
2.) Select MS Exchange.
3.) Set up email: Type your full email address and password.
4.) Server Settings: Type Domain\Username; Password; Server; Select check boxes “Use secure connection (SSL)” and optional “Accept all SSL certificates” when first box is selected.
5.) Account Options: Select how often you want your mail to arrive and your notification preference.
6.) Type a name for your account.
I am getting hung up on step #4 (Server Settings). I am 100% certain my domain\username and server address are correct but when I click “Next” to proceed to the next step I get the message "This server requires security features your phone does not support".
For a test, my colleague entered his information on steps 1-4 into my phone and proceeded to step 5 immediately (Account Options). This problem happened to one other individual and he had to purchase a new phone to correct the problem (a Samsung). The problem seems to be around the phone or mail-server but I am out of options. Is there some setting to get it to work?
Another test I performed, I successfully logged onto my friends phone with my account settings and managed to pull up my calendar / email. He was using a Motorolla phone that used Android 2.2 (an older version than I am using).
Other Notes:
A.) I can log into my webmail but this feature does not sync my calendar or give me instant email notifications. My email in Microsoft Outlook is working as well.
B.) My username and password combination is definitely not the problem. I tried typing in a different password and it gives me a different error (username/password entered is incorrect).
C.) I tried using “/” and “\” in the Domain\Username section. I also tried checking and un-checking the SSL options. I tried other servers available on-site (01 and 02 versions).
D.) My work technical support insists there is nothing different about my security settings but unfortunately since it is a personal device they won’t offer any real support. They blame the phone or T-mobile. T-mobile blames the phone or the server. LG blames T-mobile or the server. See my problem?
E.) I had a work phone recently that was taken away due to budget cuts so I know it is possible to get my email / calendar with an i-phone (3GS).
F.) I also tried using “Other” on step #2 and entering the information manually (selecting exchange since it is not a “Pop” server). I still get the same message.
G.) I rebooted the phone and even pulled the battery and restarted.
H.) I can connect to my work wi-fi. I activated the wi-fi and tried to enter in all the server information but it still gave me the same error with wi-fi enabled.
I.) I have setup my home email account but could not do it from the “Other” option in Step #2. (sbcglobal.net and a yahoo mail both required the yahoo app to work). I also got the g-mail account to work through the “g-mail” app.
J.) It is a brand new phone purchased yesterday 12/13/11 (i.e. factory reset seems pointless and not attempted).
Is there some phone setting I am missing? Any help on this matter or another method to sync my calender / work emails to my phone will be appreciated!!!
Thanks in advance
I don't believe Android currently supports some features of Microsoft Exchange yet because of security permissions. There is an app in the market that bypasses those checks but it's risky, because if your phone ever gets stolen and your work needs to wipe it, they can't and you may get in trouble for breaking policy. For the most part though, they wont know. I'll search for it for you but I don't remember the name.
EDIT: Sorry didn't read all the thread My browser pulled me to the last post of the thread and I thought it was OP haha
Still though, it could just be security restrictions stopping you like I said.
shilent said:
So far I've tried:
Stock 2.2
Stock 2.3
Weapon G2x
Latest CM7 nightly 119
All have the same problem. Could this be a hardware problem? It's weird, why does touchdown work without any problems?
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It's weird that you tried CM7 and it didn't work. The stock rom has an older email.apk that is not compatible with the newer versions of Exchange and some security policies but CM7 should not have that problem.
what settings are you using?
I've used both Touchdown and the default Android email client at work without a problem, but your Exchange server must fully support ActiveSync. I would ask your IT support or server admin to help you out.
BTW, while Touchdown may seem pricey, it just works. I use it daily and would recommend it to anyone wanting to connect to Exchange servers. I tried other solutions but always went back to Touchdown. Their support service is top notch.
The only problem I have is that once in a while the email app will delete my account. It only happens to exchange, my pop 3 accounts stay there.
Edit: Of course, as soon as I say this I have a problem connecting I changed my password at work and when I tried to change it on my phone it would not work. I removed the account and added it but still nothing. I wiped the cache and davlik cache and added the account, great success.