hi
Im new here my son was given an xda exce there was a lot of ames on it last night he was playing coman and conquer, problem is this morn he let one of his mates on it an he was trying to get to the games an we believe he has reset it he said he had to press 1234 an yes, so we think that all the games that were on are not there or if they are we cant fin them?
Is there a way in going back to resetting it before my sons mate did this? i apologise if i am not explaing myself properly i really am total nooob with comps or phones, we dont have a manual,just cables
any help would be geatefully recieved
thankd
deb1
That sounds very much like a Hard Reset, he probably found the "Clear Storage" icon and pressed it - this will wipe everything on the device, unless you have a seperate backup of the device you can do nothing to recover the lost data and programs/ games. If you have the original software on the PC you could re-install them - Mike
Sounds like your Son's friend is a real A-hole. If the name "Clear Storage" isn't enough of a warning, it also states:
"Clear storage will make all of your data lost, and reset all settings to manufacture default. Do you want to proceed?"
then, as further protection, requires you to enter '1234' then tap 'YES'.
And your Son only gave it to him to play a game. In the future I'd steer clear of that trainwreck of a 'friend'. How much other stuff of your Son's has this 'Friend' trashed?
This is why NOONE touches my phone....
if it sync with activesync on the pc it can get the data back when it connects again
Yes but only if that option was chosen when the PDA was set up initially w/ ActiveSync.
Related
i bought my HTC just 2 months ago, no scratches but my phone takes long periods to get into an application, and sometimes when i write messages it just freezes... actually it freezes all the time. and on top of that it takes the wifi when is available but the internet pages do not load. nor the gprs.... can anyone help me please!!!!!
hi
hi
well u can make clear Storage so times it fix the problems , but u will lose data on the c: drive (where windows are no SD-memory)
Start>setting>look for "clear Storage"
enter 1234
yes
wait
and u will got bran new
another option
some time the memory get full
go to
internet Explorer>option>tools
Delete tempretery Internet file.
u will free some space
Maybe you can close some applications thru start - settings - system - memory and the 3th page. Otherwise a soft reset, this resets you're phone but not the data like "clear storage".
even after soft reset the phone is very slow and also when i try to write messages it just freezes... if i completely reset the phone im going to lose a program from which i can write in chinese... so are there any alternatives? i erased all the temp pages from the internet but i think i have too many contacts. (+100 contacts) could it be bc of that?
hey
hey there i had this same problem, my phone kept freezing so i returned i to vodafone who told me they were going to send it away for a new software flash. once it comes back ill let you know
i hope that its a softwere problem not a hardwere so
give me the full info for ur device and i will try to look about a new software the same as u have.(i.e HTC touch ,speed Ram and provider,maybe i can help u
P.S : if u have a warranty go for it it maybe coused by a hardwere failer and u dont want to make it cost u much.
hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?
So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.
thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..
I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?
my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.
Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.
0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.
Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.
Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave
Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave
i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?
All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.
GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.
If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve
Hoping you can help. I've become 'the phone guy' at my office (i'm already one of the 'desktop guy's'), and as such i have to help with our various Touch's, Diamond's, Touch Pro's, Touch Pro 2's, HD2's and even the occasional Treo (plus E71's, E72's and most of the Blackberry range).
Most of it i've figured out, having been around Winmo since the QTEK 9100, but there's one issue that has escaped me. Outlook/email/activesync, whatever you refer to it as on the device.
All our smartphone users (except the BB's) connect via an exchange connection. But i've found that if you hose up the setup (mis-spelling the server name, user name, domain, etc) without realising it and then try and connect, obviously you don't connect but when you find the error and correct it, the device still won't connect until you do a hard reset and set it up again.
In addition, our AD policy requires a password change every 60 days. Too often, even when the user knows how to update the password in WinMo Outlook, it gets hosed up, and we have to hard reset (again). 60 days is plenty of time for some users to have installed plenty of extra apps, so its always enjoyable to explain that we have to hard reset the phone....
Yes, normally i'd expect to 'right click' "*Outlook E-mail" and select 'Delete', but that's always greyed out.
So, how can you delete the outlook account settings without having to hard reset the phone?
Thanks.
Never mind, i found the answer.
Open Activesync on your smartphone and click Menu - Options. Selct your account and click Menu again and select Delete.
lol yip that was gonna be my advise to you lol, well done!
Hi all, my mom has an Motorola Moto G3 phone. Have noticed many weird things happening on the phone since yesterday.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
A lot to cover there.
First Long press the power button whilst the phone is on.This will reboot to Safemode.See if you can now use a USB Data cable to backup what you need to your PC/Laptop/Tablet.
Note:Some USB cables are,"Charge Only" so check the USB cable is Data transfer capable.
Then if you have a Google account and are connected via Phone data or WiFi go Settings/Accounts/Google and untick and re-tick all sync options to make sure all your Google stuff is updated.
Then do a,"Hard Reset/Factory Restore.
Just put Moto G3 into youtube with the words Hard Reset,
https://www.youtube.com
Although a Hard reset seems like a big move I do one at least a couple of times a year as a kind of 10,000 mile service for my Android phones even if they are running well and it clears out all the junk I tend to accumulate and keeps them slick,fast and problem free.
HTH
Thanks a lot for your reply. Your post comes as a lifesaver.
I took a backup of the data by transferring stuff on to the SD card and then transferring the data from there to the computer.
I had booted in safe mode, but there too the phone showed same behavior. I also noticed that the home button, or the task manager button were not working too.
After taking the backup, I also changed the password for the Gmail account for security, in case the mobile was somehow compromised.
Then I wanted to do a factory reset, but the button seems to be greyed out, and there seems to be no way to perform a soft factory reset. So, your post comes at the nick of time to save me, as I was thinking what to do now. Thanks a ton!
Performed a hard reset of the phone, and the phone is working fine now. Everything is normal.
What might be the reason for such behavior though?
Not being able to lock the phone, install/update apps, factory reset... all this makes me think if it was some kind of malware.
Another reason I can think of is that the storage got full, and so these strange stuff started, but it should go back to normal when stuff was deleted and sufficient storage became available. Still, doesnt explain why lock wouldn't remain.... and other stuff. Really weird.
Modern,"Smart Phones" are very complex computers.With so many apps on them that get updated some updates don't always play nice and mess up the phones.You could spend hours tracking down a single app that might be a cause of a problem.
As you say as well the the storage on the phones might well have got clogged up with old Temporary data that has not been cleared out as it should.
For future reference another trick is to wipe the Cache partition from Recovery mode.I would have suggested this first but as you said space was running out it's best to have a clean start
Yes, it was good to have a clean start with the phone.
Thank you for that trick to wipe the cache partition from Recovery mode. Will keep that in mind.
Thanks a lot again.
Hey guys, so I work for an IT company that buys and sells ex gov, ex school etc stuff in bulk and resells to whoever, at the moment we have 9 of these things and they are all locked with a number password, we have tried to contact the people we got them from but as so often happens, they haven't been helpful in providing the pin, usually we would give up and throw em out but these things aren't cheap, so as the head tech, one of my superiors offered me one of them to keep/sell myself if I can figure out how to unlock them.
So backstory aside, the easy solution is boot into recovery and wipe, but these things (which ive personally never seen before) have a password in the recovery menu, requiring you to enter a password before it will actually wipe.
What is my best option to unlock/wipe these things? annoyingly the "master reset" codes etc that Panasonic have are not usable cus the dialer cant be accessed from the lock screen, my thought was adb but its been a while since ive messed with that and could do with some guidance on it.
I promise you these are not stolen, we just really dont want to lose a large chunk of change on these.
Thanks guys!
edit: so updates, usb debugging isnt on so ADB cant be done, nothing detects, recovery simply has wipe or reboot, wipe involving a password to be entered before itll wipe, its running android 5 so with some messing around im able to bypass the lockscreen and let the dialer show up and be used, by calling an emergency number and quickly hanging up while frantically clicking back and or home button, I can get it to (while in a semi locked state still) launch the home menu thats set up, annoyingly this is some organisations software and exiting it to the actual home screen requires a password again..this time a text password so forget basic guessing, and thats basically where im at, from here launching any of the tools or chrome etc will take you back to the lock screen, if I can somehow get chrome to launch, I could enter settings from there and wipe, but so far cant seem to without it going back to the lock screen and starting all over again.
Any help or advice would be greatly appreciated, Thanks!
Hi,
I have the same problem! But this thing is brand new!!
I purchased a Panasonic toughpad Fz-x1 a couple of days ago and the first thing I did was to do an update on it which went well and the version of android on it is 4.2.2. I checked the Panasonic website to see if there was an update to 5.1.1 and there was. So I downloaded the file to my sd card and done the update, but now I am stuck with the dreaded dead android red exclamation. There is a menu of two lines, 1: Reboot system now and 2: Wipe data/ factory reset.
When you do a wipe data/ factory reset the next screen is to delete all user data and say yes to that. But now it wants a password that is numeric and I have no idea what that is as I haven't set up any security on it yet. I am hoping someone here can help me with this problem. Thanks
I am getting in touch with Panasonic and when I receive a reply from them I will pass it on here.
i need the same, my japan fz-x1 have a password in this function