Hi.
I want to use Active sync on WM5 AKU2.0 with client certificates and local stored username, password and domain on our devices.
I have until now not been able to do this.
When using client certificates for device authentication and local credentials, synchronisation only works until first reboot of the device.
When trying to sync after first reboot, active sync tells me that client certificates are used for authentication instead of username and password.
Does anyone knows about a fix or setting that forces the devices to use username and password for authentication even when client certificates are used for device authentication ?
Thanks
Best regards
Kalimaro
I just upgrade my palm 750 from wm5 to wm6.
In the past, I can sync my data and email everywhere with mail2web service.I feel happy.However it's too slow to pick up phone and hang up the call in wm5.0.
so I upgrade to wm6.0.it can solve them.but I got a big problem now.I can't use mail2web sync service.
I've according to its guide.
server: mobile.exchange.mail2web.com
user: myusername_mail2web.com
domain: ad2
(encrypted connection)
If I sync with encrypted connection(SSL),it will appear:
The security certificate on the server is not valid.Contact your Exchange Server administrator or ISP to install valid certificate on the server (Support Code:0X80072F06)
If no,it will appear:
You account in microsoft exchange server does not have permission to sync with your current setting. support code:0x85010004
And I also tried to get the certification from the server via "SslChainSaver.exe" and import all to my palm.
But it still can not work. I am so upset.please help me.
I use mail2web as well. Mine works fine.
You need different settings for WM6 than you have for WM5.
The username is not in the format: myusername_mail2web.com but is username_mailxxxx
It's explained on their site. My email settings then activesync settings I think.
Hi.I've tried to input as you said.but it can not work.
Have you import any certification on your device?
kmc319 said:
I use mail2web as well. Mine works fine.
You need different settings for WM6 than you have for WM5.
The username is not in the format: myusername_mail2web.com but is username_mailxxxx
It's explained on their site. My email settings then activesync settings I think.
Click to expand...
Click to collapse
And their site said username_mail2web.com. it's very strange
I've not put any certification or anything on - just typed it in as instructed on their site and it worked with no problem.
Sorry can't help more.
Try this
Try this:
change your user: myusername_mail2web.com
to
[email protected]
use @ instead of _
no need to fill up "ad2" its automatic.
the setting on mail2web website is not always universal for some devices.
mine is works that way... Good Luck!
Greetings all, first time post.
I have a customer that has the new ATT Captivate. I have tried to get his exchange account working to no avail.
For those who have set this up, what setting have you used? It seems like every smart phone is just a little different.
I have used
domainname\username
domainname.local\username
domainname\mailboxalias
for exchange server I have used the DNS names, IP address, with and without /exchange
With and without SSL
I keep getting authentication errors.
I have tried 2 different servers, 3 different accounts to no avail.
The user was using a blackberry before so I know it can connect.
What am I missing? The password is 4 digits.
i use the following
user: domain\username
server: owa address
flextechs said:
Greetings all, first time post.
I have a customer that has the new ATT Captivate. I have tried to get his exchange account working to no avail.
For those who have set this up, what setting have you used? It seems like every smart phone is just a little different.
I have used
domainname\username
domainname.local\username
domainname\mailboxalias
for exchange server I have used the DNS names, IP address, with and without /exchange
With and without SSL
I keep getting authentication errors.
I have tried 2 different servers, 3 different accounts to no avail.
The user was using a blackberry before so I know it can connect.
What am I missing? The password is 4 digits.
Click to expand...
Click to collapse
Just because it was working with a Blackberry doesn't mean he can Exchange SYnc.
The BB has 2 ways to connect: 1 BES (BB Enterprise Server) - only BB can connect and does all the encryption. The BES talks to Exchange. The BB phone talks to BES.
2. BIS (BB Internet Server) - this is a hack - it screen scrapes the Outlook Webmail.
Neither of these methods guarantees that the exchange admin allows EAS (Exchange Active Sync). Can the user login to the Webmail component? If so, have you tried the server webmail address?
Has the person even asked their Exchange admin if they support EAS?
99% of the time, authentication deny is because they are blocking EAS as many phones that support it, are not very secure. If they are a BB shop, this is not unusual.
alphadog00 said:
Just because it was working with a Blackberry doesn't mean he can Exchange SYnc.
The BB has 2 ways to connect: 1 BES (BB Enterprise Server) - only BB can connect and does all the encryption. The BES talks to Exchange. The BB phone talks to BES.
2. BIS (BB Internet Server) - this is a hack - it screen scrapes the Outlook Webmail.
Neither of these methods guarantees that the exchange admin allows EAS (Exchange Active Sync). Can the user login to the Webmail component? If so, have you tried the server webmail address?
Has the person even asked their Exchange admin if they support EAS?
99% of the time, authentication deny is because they are blocking EAS as many phones that support it, are not very secure. If they are a BB shop, this is not unusual.
Click to expand...
Click to collapse
I am the admin. He was using the att BB setup through the webpage that had where you put in the OWA information. This server is setup like all of my customers. I have other customers using windows mobile just fine. Deafult SBS 2003 Install. He is part of the Mobile User Group and all exchange features for this user are enabled. Reading MS Article ID: 817379
You can use Exchange only if you have owa available to the internet. It sounds like you do.
Do you have a direct url to your owa site? Do you have an ssl certificate? You should be able to use \[email protected] and just put your direct url as the server. If using ssl then select "accept all certificates."
Sent from my SAMSUNG-SGH-I897 using XDA App
domain\login
password
use mailserver.domain.com/exchange
NOT https: // mailserver.domain . com/exchange
use ssl
accept all certs
hope this helps (sorry, i'm not allowed to post links)
JimmyStale said:
domain\login
password
use mailserver.domain.com/exchange
NOT https: // mailserver.domain . com/exchange
use ssl
accept all certs
Click to expand...
Click to collapse
Just another confirmation that what JimmyStale (and others) wrote works fine:
DOMAIN\Username
Password
Server: OWAserver.domain.com (whatever your Outlook Web Access URL is)
- rp
For Exchange activesync you do not have to put the /exchange or /owa after the server name. It actually uses the OMA part of the default website on the server. I have a dns registration pointing to my external ip for Exchange and it works just by putting the domain\username and the dns name that points to your server.
I also have a hosted exchange account for my personal email on my personal phone (Captivate). It works without the /exchange as well.
It may just be an issue with the password being too short or something along those lines.
Also, if you plan to support Android 2.2 you will need a signed SSL certificate. I verified this with my work phone (Moto Droid) and it would not authenticate until I installed a signed certificate. Outlook 2007 also has this requirement.
naplesbill said:
For Exchange activesync you do not have to put the /exchange or /owa after the server name. It actually uses the OMA part of the default website on the server. I have a dns registration pointing to my external ip for Exchange and it works just by putting the domain\username and the dns name that points to your server.
I also have a hosted exchange account for my personal email on my personal phone (Captivate). It works without the /exchange as well.
It may just be an issue with the password being too short or something along those lines.
Also, if you plan to support Android 2.2 you will need a signed SSL certificate. I verified this with my work phone (Moto Droid) and it would not authenticate until I installed a signed certificate. Outlook 2007 also has this requirement.
Click to expand...
Click to collapse
The phone is a brand new ATT Captivate. From what I understand from the ATT Rep, this phone is brand new. It is running Android 2.1 according to ATT website. The user PW is 4 charaters, so I guess I can try that.
flextechs said:
The phone is a brand new ATT Captivate. From what I understand from the ATT Rep, this phone is brand new. It is running Android 2.1 according to ATT website. The user PW is 4 charaters, so I guess I can try that.
Click to expand...
Click to collapse
I just pointed out the info about 2.2 because the Captivate will be upgraded to 2.2 soon enough.
I would try a longer password and see if that works.
flextechs said:
I am the admin. He was using the att BB setup through the webpage that had where you put in the OWA information. This server is setup like all of my customers. I have other customers using windows mobile just fine. Deafult SBS 2003 Install. He is part of the Mobile User Group and all exchange features for this user are enabled. Reading MS Article ID: 817379
Click to expand...
Click to collapse
Are there other mobile users at this site using winmo? Check server logs for clues. It could a virtual directory permissions issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
A fool I am
Ok. For those of you who know SBS 2003, I had to run the Internet Connection Wizard and turn on the Windows Mobile function. Friggin' duh. I thought it was on.
he used
domain\username
webmail.domain.com
with ssl and auto accept certificates.
Thanks all for who contributed to me finding myself at fault.
I can't beleive all the time wasted. Between the customer, the rep at ATT, and myself about 6 hours. Not including your reading and replies. DOH!
Hi, I'm a noob. I have a work email that I think uses exchange (it's a big corporation and we have outlook/entourage in the offices). I can also access my email from anywhere via https://webmail.*****.com/
I can't figure out how to sync my mail app with that email. Any help would be greatly appreciated.
Try the "Exchange by TouchDown", I'm sure will help
Are you using the default Froyo Email app? or something else?
your username/password combo should be your normal login credentials to login to the webmail service. If your company requires you to append the domain to the user name then it will look like this: domain\username
The server address will be the url of the webmail service for OWA. You may need to also allow all SSL connections for this to work properly.
Hope that helps.
there also is a chance that your company has not provisioned you for Exchange ActiveSync. If none of the above work, give your IT department a call and verify that youre mailbox is enabled for EAS
in the default htc app choose for exchange and put these exactly like underneath
e-mail adres [email protected]
server adres webmail.*****.com
password the password you use to log in to webmail
yes, your server requires an encrypted ssl connection
No domain name is required!!!
Hm. I tried everything above and still cant get it to work. Will talk to IT, thanks guys!
Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
yakaaithiri said:
Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
Click to expand...
Click to collapse
I think Business Outlook installs the certificate on it's own with the password lock etc and enforces the security policies.
My business outlook is set with following details:
Username - the one I use to log in
Password - the one I use for my username
Email ID - the business email address
Domain - your business domain that is generally a prefix to your username i.e. domain/username
Server address: if domain/username can't automatically find it. (mostly it does!)
That's it! It took Outlook literally 2 seconds on 3g network to find the server and start pulling my calendar, emails and contacts.