Email contact detail for Palm Support - Palm Treo 750

Palm's website is a nightmare to navigate - I want to report a radio bug to Palm about the UK Voda WM6 ROM. The one where when it;s out of range it stops searching anymore, so you have to turn phone off then on again to get it going, but I'm going round in circles trying to find an email address or contact form to fill in to do so - just get knowledge base articles!!
Can anyone point me in the direction please?

[email protected] or you could visit a Vodafone shop or call Vodafone customer services if it's a Vodafone branded device. They will ship it off to Palm. if there is an irreparable fault, then they will replace it with a refurb.

Thanks!
I'll email Palm, then try Voda.

Related

What was this software for wm 2003 wifi locating please!!!

Hi All,
A few weeks ago I downloaded a small brilliant and useful programme off the net for my XDA2s used for discovering wifi sites in different towns.
I was able to tap in the town In the UK and it would come back and tell me the local sites available (not neccessaraly to connect me) .It appeared many of the towns in the UK were covered.
For the life of me I cannot remember the name of the software and I inadvertantly discarded it....but now wanting to put it back on my XDA2s.
Can any of you knowledgeable guys help me out with the name of the pprogramme I wonder ?...........and of course where I download from ?
Any help would be appreciated.
Kind regards to you all and thanks for a great site.
Traveller
WiFiFoFum?
wfifofum?
I thought so initially but I cannot see anywhere in that programme where you enter the names of a uk town unless I am missing something?
Thank you for the reply incidently.
T[

HTC S710 - new user questions

Hello S710 experts,
I have been browsing this forum for a while but haven't really found any conclusive answers to a couple of important questions I have.. I am ready to buy an S710 but need to find out the following:
I have a Blackberry plan on T-Mobile Czech Republic and everything works fine with my 8700 handset (connected to BES)..
1) if I buy an unlocked S710 how can I find and set the internet connection settings on the device? With my 8700 (which was formerly a UK Vodafone device) I just inserted the SIM and it made an EDGE connection and it was good to go. Is it that simple with the S710 or is there more to it?? Unfortunately I cannot speak a word of Czech so the local T-Mobile site is not much use!
2) I know it will be unsupported but how likely am I to be successful with BB Connect with this device/network? I have seen links to download the BB client for the S710 but has anyone managed to get it working with a setup similar to mine?
3) What about wireless syncronisation of BB calendar and contacts? This is a must for me - does it work?
Am looking forward to comments on the above and hope I can go ahead and purchase!! (now I need to find a retailer who will ship to the CR!)
Fergus

Visto Push / Vodafone Business Email etc

Hi all - trying to find out if anyone has this running on WM6 - when I last upgraded to WM6 the application no longer worked - it connected to the push server ok but no emails arrived in one version of the app - in another, they arrived but were always blank.
Does anyone run this (horrible) application on WM6 and if so, does it work?
To be clear, this is Visto's pushmail application, sold as Vodafone Business Email in the UK and other countries - like Blackberry, and it is not the same as using direct push since Vodafone (at least) sell it on a flat rate contract of £5/month for as many pushed mails as you get.
Look forward to hearing if anyone has any experience.
A lot of people are having problems with this.
http://forum.xda-developers.com/showthread.php?t=300235

WM6GSMUPDATE Bug

Hello, I am have upgraded my imate SP5m device to WM6.
I have also upgrade the radio to WM6GSMUPDATE.zip.
My country is Costa Rica (code +506).
I think there is a bug in the GSM radio or WM6.
All my contacts have the +506 prefix in their number, when somebody with number +506XXXXXXX call me the phone detects the phone number as XXXXXXX and then the contact information cannot be found.
Is there something that I can tweak to fix this?
I didn't have this problem on WM5.
Regards,
Oscar
Try to see your regional settings
Another one from CR
Ocalvo, I'm in Costa Rica too, I sell and distribute HTC in CR. I have several customers that have the exact same problem, some of them have the +506 so when they are out of the country they can use international roaming or a sim from another carrier. People in other countries are also suffering from this, but if they never travel internationally, probably they won't even notice.
I haven't been able to fix the problem for months, been posting on every forum I can find, still no results.
Here is what I can contribute, the problem never happens on WM5, but it is not always present on WM6. We have a couple of models that have WM6 and dont have this problem, like the P3600 and the S630.
Our best selling phone has this problem and we haven't been able to solve it. All SMS come with the +506 attached to the beginning so it does not ID any messages, same happens with calls.
I have even flashed a P4350 that worked fine with WM5 and does not work with WM6, but I have an HTC S630 with WM6 that works perfectly. Barajeme eso!!!!
Well, I will continue to research this problem...
Regards,
Beeche
SOLVED
Ocalvo,
Modify the registry like this:
HKCU\ControlPanel\Phone\CallIDMatch and
hklm\security\phone\PBLookupMinPhoneNumberLength
change the value from 8 to 7 for Costa Rica
See, we have seven numbers to match before the International dailing code.
That will solve the problem, if you have any questions call me at the # that you have in your PM.
Regards,
Beeche
Thanks Beeche
obcr said:
Ocalvo,
Modify the registry like this:
HKCU\ControlPanel\Phone\CallIDMatch and
hklm\security\phone\PBLookupMinPhoneNumberLength
change the value from 8 to 7 for Costa Rica
See, we have seven numbers to match before the International dailing code.
That will solve the problem, if you have any questions call me at the # that you have in your PM.
Regards,
Beeche
Click to expand...
Click to collapse
Thanks Beeche,
It worked for me.
I didn't know there was an HTC distributor in CR, way cool!!!!
Do you give support? I am getting tired of giving support for free for all my friends in with HTC phones/pocketPCs.
Do you have a store?
Do you have a store?
Store
Ocalvo,
Yes, we give support, we are located in Escazu, if you need anything you can call my office at 228-9800, I left my cell in a private message for you.
We carry all of HTC models and some E-Ten's. We give full support and warranty.
Regards,
Oscar Beeche

ActiveSync Error 86000107 - possible cause: ringtones!

As many others I've had the error message 86000107 during ActiveSync synchronization. In my case the cause was the multiple change of ringtones on the PPC using 'VIP PIM Ringtone' (used version, see signature). Think, the cause was not using the tool but having changed >100 contacts at once.
Solution in ActiveSync on PC:
Uncheck 'contacts' in synchronization options. Take care: This will delete your contacts on PPC and your individual assignments of ringtones to contacts, too!
Confirm Deletion.
Synchronize without having 'contacts' checked. Now everything could work fine.
Check the option 'contacts' again.
Synchronize having 'contacts' checked.
Now try assigning individual ringtones again. But check synchronization after each assignment. Perhaps you find out more (ringtone not proper? ...).
llok like it is Active sync 4.5 with Wm6.1 device
Look look like if many changes happend between two sync then Active sync 4.5 with wm6.1 produce error.
v3patel said:
Look look like if many changes happend between two sync then Active sync 4.5 with wm6.1 produce error.
Click to expand...
Click to collapse
Sorry to double post the same thing but
I don’t think its to do with the amount of data changed to be synced ,I have desk top cradle at home and in the office and I stand the phone in the cradles to charge and even if I have not changed any data the issue still happens ??
But if I un check JUST THE CONTACTS let the device sync it is ok if I then check contacts its ok again ,that is until it see the other pc this happen when no data has been changed on pc1 pc1 or ppc
Actually, it is the amount of information, but it isn't just ringtones. If you have more than 100 of anything, it will cause this error. 100 contacts, 100 appointments, 100 tasks, 100 notes, anything. Since I have far more than 100 (1300 contacts, 397 appointments in the next 2 weeks), I get the error every time I switch from one computer to another. There is a solution, but nobody is as yet releasing it. Microsoft has acknowledged it is a WM 6.1 problem, and they have supposedly released a patch, AKU 1.2. But either it has not actually been released, or all the providers are currently evaluating it and won't admit it.
I wrote HTC earlier today inquiring about the AKU 1.2 patch, and got the response that my provider would have to release it for them to provide it on their site. My provider is US Cellular. I called tec support, the original rep had no idea what I was talking about, but he transferred me to the tec support specifically for smartphones, and talked with a rep. She also didn't know about the problem, but searched their knowledge base. She first tried to give me the "solution" many have tried (removing the relationship, etc.), then she found the AKU 1.2 patch I had told her was the real solution, and acknowledged this was the real answer. Unfortunately, she says that Microsoft has not yet released the patch. My complaint was noted, but she said there was nothing to do until Microsoft released the patch. My response was that they needed to call Microsoft and complain, just I was doing with US Cellular.
I suggest that everyone needs to start calling your provider and asking when the patch will be made available. We need to light some fires. If I'm the only unhappy customer, that's too bad. If they start getting lots of unhappy customers, perhaps they will become a little more motivated. I seem to have been the first unhappy person to have called US Cellular.
To cut down the time you have to stay on hold, if you are a US Cellular customer, here's the direct # for the tec center that deals with smartphones: 888-996-5499
BTW, one suggestion the rep had was to reinstall WM6.1. "It won't hurt anything". I installed 6.1 it at the beginning of the week, and just got everything the way I liked it, including installing TouchFlo 2D. Even with backing stuff up, this isn't the solution I'm looking for. Has anyone else tried this? Does anyone want to? Can anyone see a reason why installing it a second time would make it work, when Microsoft has acknowledged they have a problem?
... i faced the same problem... founding finally the best solution - promissed.
Just use Pocket Mirror Prof. for Calendar, Tasks and Contacts. Notes u can still use with AS.
It will sync 100% without probs, much faster and seeing what is left.
(contacts about 4500, 3500 calendar entries in 30 min.)
Cheers
himariohere said:
... i faced the same problem... founding finally the best solution - promissed.
Just use Pocket Mirror Prof. for Calendar, Tasks and Contacts. Notes u can still use with AS.
It will sync 100% without probs, much faster and seeing what is left.
(contacts about 4500, 3500 calendar entries in 30 min.)
Cheers
Click to expand...
Click to collapse
So your solution is to buy a $50 program, instead of MS fixing their problem? This sounds like the spam another thread warning noobs was talking about.
MS have fixed the problem in later AKU releases - it's down to the vendor to implement the fix on within their ROM's...
The HTC Diamond has been fixed, the Pro will be fixed, the HD will not have the problem, etc. etc.
Grey handsets are the Dual, Cruise, TyTN 2 and x7510 - this all use AKU1.2 so shall be affected the the '107' problem.
If your handset is branded, you will need to petition them in order for the fix to be released.
yrreP said:
MS have fixed the problem in later AKU releases - it's down to the vendor to implement the fix on within their ROM's...
The HTC Diamond has been fixed, the Pro will be fixed, the HD will not have the problem, etc. etc.
Grey handsets are the Dual, Cruise, TyTN 2 and x7510 - this all use AKU1.2 so shall be affected the the '107' problem.
If your handset is branded, you will need to petition them in order for the fix to be released.
Click to expand...
Click to collapse
I have, my first post was meant to encourage others to do the same.
Bogy54 said:
So your solution is to buy a $50 program, instead of MS fixing their problem? This sounds like the spam another thread warning noobs was talking about.
Click to expand...
Click to collapse
...
First of all, I agree on that "MS needs to to fix that".
By the way, I talked to MS and I talked to SE, both linked to each others.
In differrent forums, the topic is hot without any proofen tested "YES it works".
For this reason, I open to pay an amount for a working solution.... and meanwhile, where other people are trying to fix and to fix and to fix.... I go riding my snowboard, knowing everything works
How is that....
error message
The '100' contacts error message cropped up on my touch pro today - Im back in xda land after my mini-s died when water entered my jacket pocket on my motorbike! The xda finally came back to life....but its backlight didnt.... ah well. I played with a google G1 for three weeks before crawling back to winmo...fancy that. Android is so much easier to use than windows mobile...shame about the hardware.... but soon..... soon...
Anyway im just about to reinstall the 690 contacts on my pro - Im only posting because I happen to notice I have 90 entries in my calendar! ooo close one!
Time goes by without a working solution.
Any help yet?

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