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Last night my touchscreen went down and since I am a noob I have no idea what to do. Went through some threads briefly, but need to head out for work and was wondering if anyone here knows what I can do. The touchscreen and the frame buttons are all down.
Does anyone have any ideas?
Also, this gtab has not been modded in any way.
You may have to remove the bottom and press the soft reset button.
How do you take the bottom off? Will that void the warranty?
Talked to Viewsonic and they said if the screen is not working then there is basically nothing they can do. Returning it is really the only option, be it to the store or them.
Asked about a reset and they said I could take the back off and the battery, but that it would void the warranty.
Any more ideas?
99 % sure this will fix your problem
Here is a link to a post that I think will solve your problem.
Viewsonic told me there was no fix for the screen problem but this process fixed
the same problem on my G Tablet. Viewsonic told me to send in for repair.
This fixed my screen and I did not have to open the tablet.
Let me know if you have questions about this.
When you boot this up to do the calibration, place the G Tablet flat on a table and once you turn it on, don't touch the Tablet or the Screen until after it boots.
Go back and remove the file once you have completed calibration.
You may need to have or go buy a micro SD card if you do this from sd2. Mine cost about $12.00 at Office Max.
Read this thread: http://forum.xda-developers.com/showthread.php?t=882577
Try This
This is a cut and paste from page 7 of the link I gave you in my message above.
Here is another way to do this.
1. put microsd card in Gtab
2. open ES File Manager
3. open your sdcard2 folder
4. hit menu button on tablet
5. select add new from menu option
6. select new file
7. type in "calibration.ini" with out quotes in file name.
8. reboot and enjoy new touchscreen sensitivity.
Or if your screen won't respond at all (like mine was), put your Micro SD card in its carrier and put it in an SD card reader port on your PC.
Use notepad to create an empty file called calibration.ini (make sure Windows does not add the .txt extension to your file) and save it to the root directory of the SD card.
Power down and pop the SD card into SD card2 slot on the G Tablet (behind the door on the side).
Power up the G Tablet and don't touch the Tablet or Screen again until after it boots. Power back down and pop the SD card out and remove the file or rename it.
Your screen (and almost everyone else with the same problem) should now work.
If the G Tablet finds an empty calibration.ini file in the root directory of the SD2 card, it automatically runs its calibration. Once you run the calibration you need to delete the file or rename it so it does not run again.
You do not want it to recalibrate everytime you turn on the G Tablet because as you handle the screen during boot up it could mess up your screen calibration. That is why you must not touch the screen while doing this calibration.
Good Luck, I hope this solves your problem. Also, thanks to everyone who helped me when mine did this same thing.
Did you ever get the touch screen working?
Just curious, did you ever get your touch screen working?
http://www.phonesreview.co.uk/2011/03/16/htc-thunderbolt-user-manual-now-available/
Sent from my DROIDX using Tapatalk
denonlake said:
http://www.phonesreview.co.uk/2011/03/16/htc-thunderbolt-user-manual-now-available/
Sent from my DROIDX using Tapatalk
Click to expand...
Click to collapse
I got a kick out of this...
Removing the storage card while the phone is on
When you need to remove the storage card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
Press HOME > MENU, and then tap Settings.
Scroll down the screen, and then tap SD & phone storage.
Tap Unmount SD card.
Remove the storage card by following the steps in “Removing the storage card”.
How the hell do you remove the storage card without turning it off...
The card is under the battery
Lol. You figure as long as it took they could have proof read the thing
Sent from my DROIDX using Tapatalk
gadget! said:
I got a kick out of this...
Removing the storage card while the phone is on
When you need to remove the storage card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
Press HOME > MENU, and then tap Settings.
Scroll down the screen, and then tap SD & phone storage.
Tap Unmount SD card.
Remove the storage card by following the steps in “Removing the storage card”.
How the hell do you remove the storage card without turning it off...
The card is under the battery
Click to expand...
Click to collapse
Too funny. I haven't looked but is it really under the batt? I know w/the Eris it's on the side, so I just have to pop the back off the phone but don't have to take the battery out.
Can't believe they'd do that (well, I mean, I can, really lol).
gadget! said:
I got a kick out of this...
Removing the storage card while the phone is on
When you need to remove the storage card while the phone is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
Press HOME > MENU, and then tap Settings.
Scroll down the screen, and then tap SD & phone storage.
Tap Unmount SD card.
Remove the storage card by following the steps in “Removing the storage card”.
How the hell do you remove the storage card without turning it off...
The card is under the battery
Click to expand...
Click to collapse
Most phones will run without a battery but with a charger plugged in. I know when I develop on Android, I will remove the SD card while the phone is on for my phones.
chimpsnest said:
Too funny. I haven't looked but is it really under the batt? I know w/the Eris it's on the side, so I just have to pop the back off the phone but don't have to take the battery out.
Can't believe they'd do that (well, I mean, I can, really lol).
Click to expand...
Click to collapse
For moto droid x its under the battery
sent from my thunderbolt
One of the first things I did on buying my new Galaxy Tab 2 7" (GT-P3100, Wi-Fi and 3G; Spanish market "PHE" identifier, came with ICS 4.0.3, no updates available either through Kies nor OTA) was to encrypt the Device. It worked.
Then I rooted the device with CF-Auto-Root, which had the side effect of performing a factory reset, and as I understand it from a brief conversation with the author of (the excellent!) CF-Auto-Root this was an expected side-effect of the device having been encrypted at the time of applying CF-Auto-Root.
So, the Tab 2 is back to un-encrypted.
Here are the details:
Android 4.0.3
Baseband version 3.0.8-CL448962-user [email protected] #1
Build number IML74K.P3100XWALD2
But now I'm trying to encrypt again (either/both the SD Card and the Device itself) and I'm having no success at all.
On trying to encrypt the SD card, each time it always returns "SD Card Encryption Error" within a few seconds. (And indeed thereafter I always get a Notification about "SD card encryption error" any time the SD card is mounted by the device). If I go back to Settings -> Security -> Encrypt SD card and select to decrypt the card (even though it's not really encrypted), then I can access the SD Card again - no damage was done (and no encryption either).
If I try to encrypt the Device, I get the black background with the large green outline android, and ... nothing. The green android on the black background just stays there. After the normal screen timeout, the screen goes completely blank; I tap the power button, get the usual unlock screen, unlock it, see the green android again ... and, nothing. If I rotate the tablet, the android rotates. If I tap the power switch, I get the silent/ flightmode/ reboot/ turnoff menu. But nothing will get me back to the normal user interface, and it never finishes encrypting (I really think it never starts).
Eventually (after more than a couple of hours) I give up, tap the power switch and select to reboot, and it comes back up fine, but not encrypted.
One of my main reasons for getting the newer device was to have encryption :-/
Is Encryption (Device, and SD Card) supported/ functional when CF-Auto-Root is in use on a Samsung Galaxy Tab 2 (Android 4.0.3)?
How do I get encryption to work, for both the Device and the SD Card?
Is there a way to get more detailed logging (the Tab is rooted, and I have command line access) and/or to command the encryption from the command line, to see what's really happening?
Thanks!
Hm, I tried encrypting only NEW files on the SD Card now, and that seems to work.
I stored a new file on the SD Card, unmounted the card from the Tab, put the card in a card reader on a desktop computer, and indeed the contents of that file are just "data", not readable. Back in the Tab, the contents are the picture which I'd saved to the card.
But still attempting to encrypt the existing files on the SD Card fails. And still attempting to encrypt the device does nothing (green android appears, but no % complete ever displays, etc, just as I posted before).
One step further with the external SD Card; I copied off all of the data, formatted the card, and then was able to fully encrypt it (and copy back my data).
But the Device itself, I still can't encrypt at all - just the same as before.
No ideas? None? Nobody? Please....?
Thanks,
-Jay
Bump?
sigh
Try the same thing with the device itself.
Do a factory reset.
Not once,twice.
I know u lose all data.
But try it.
And do this without android to start.
Keep press power+vol up.
Get into menu and do factory reset,wipe dalwik...all.
Hope this help.
libove said:
If I try to encrypt the Device, I get the black background with the large green outline android, and ... nothing. The green android on the black background just stays there. After the normal screen timeout, the screen goes completely blank; I tap the power button, get the usual unlock screen, unlock it, see the green android again ... and, nothing. If I rotate the tablet, the android rotates. If I tap the power switch, I get the silent/ flightmode/ reboot/ turnoff menu. But nothing will get me back to the normal user interface, and it never finishes encrypting (I really think it never starts).
Eventually (after more than a couple of hours) I give up, tap the power switch and select to reboot, and it comes back up fine, but not encrypted.
Thanks!
Click to expand...
Click to collapse
Did u solve the problem?
i have the same problem
MasterBrush said:
Did u solve the problem?
i have the same problem
Click to expand...
Click to collapse
This was over a year ago, and I don't even use the device anymore. Sorry, can't help.
I've since then tried a ZTE "Skate Pro" (the Movistar Spain branding of the "Blade III"). Piece of Sh*t phone. Support encryption natively under Android 4.0.4, but if you do encrypt the phone, the performance of the touch screen becomes unreliable, frequently so bad that swiping (including Swyping) actions don't work right, and you end up less moving things on the screen and more, effectively, tapping things you absolutely did not intended to tap. I discarded the ZTE Skate Pro/ Blade III.
Then I tried a Haier W708, dirt cheap; not a powerhouse, but satisfatory.
And a Nexus 5 which kicks *ss all over the place.
I can't help any more with this thread, and any results in this thread would not longer help me, so I'm dropping off the thread now.
Best of luck to all.
Is anybody else besides me having problems with the MicroSD slot on the tablet itself?
I don't know if it's me, but when I first put the MicroSD card into the tablet, I noticed that there was no icon on screen as mentioned in the manual to remove the card from the tablet when clicked on.
I ended up having to use a needle to get the card out. But now, whenever I try to put the card into the tablet itself, it'll go inside, but it keeps popping out.
If anybody has any advice about this problem and how it can be solved, I'd like to hear about it.
The 'Eject' button is a software ejection, not hardware. (it finalizes all running processes on the card so data doesn't get corrupted.)
Evolution gave you fingernails. You need to use one to press the card in. it's a pop-click system. it clicks into place, and pops out when pressen again.
ShadowLea said:
The 'Eject' button is a software ejection, not hardware. (it finalizes all running processes on the card so data doesn't get corrupted.)
Evolution gave you fingernails. You need to use one to press the card in. it's a pop-click system. it clicks into place, and pops out when pressen again.
Click to expand...
Click to collapse
I've tried your suggestion even though my fingernails aren't long enough to do so and it still won't stay in the slot.
You probably broke the mechanism when you stuck a needle in there...
The microSD has a pretty standard push-over lock mechanism -- you push it in just past flush, and it locks inside, and to get it out you push it in again, past the locking point, and it is ejected.
EDIT: begone, typo!
Sounds to me like you broke the mechanism with the needle. I'd try for a replacement and neglect to mention the needle incident.
Strange issue with my phone. Got off the plane in KC, turned it on, then walked into the terminal. Was using work email and hit the home button to get back to the home screen. Nothing. Recents button doesn't work either.
Rebooted the phone and everything works. 10 minutes later, home button and recents (left soft key) stop working. Another reboot, good for 10 minutes, same problem.
I want to do a factory reset, but work forces me to encrypt my SD card. I uninstalled AirWatch, go to Decrypt SD card in security settings. Get to the page to execute the decryption and push "Decrypt SD card". Nothing happens. Thinking it might be a dead zone at the bottom of the screen because the button was right above the home button, I flip the phone 90 degrees. Press "Decrypt SD Card", nothing.
Now I can't factory reset or I can't access my SD card.
Thoughts?
cjranucci said:
Strange issue with my phone. Got off the plane in KC, turned it on, then walked into the terminal. Was using work email and hit the home button to get back to the home screen. Nothing. Recents button doesn't work either.
Rebooted the phone and everything works. 10 minutes later, home button and recents (left soft key) stop working. Another reboot, good for 10 minutes, same problem.
I want to do a factory reset, but work forces me to encrypt my SD card. I uninstalled AirWatch, go to Decrypt SD card in security settings. Get to the page to execute the decryption and push "Decrypt SD card". Nothing happens. Thinking it might be a dead zone at the bottom of the screen because the button was right above the home button, I flip the phone 90 degrees. Press "Decrypt SD Card", nothing.
Now I can't factory reset or I can't access my SD card.
Thoughts?
Click to expand...
Click to collapse
Will it let you copy SD contents to a PC?
Then you could just wipe and copy back / encrypt again
*Detection* said:
Will it let you copy SD contents to a PC?
Then you could just wipe and copy back / encrypt again
Click to expand...
Click to collapse
Hmmm, so it would decrypt to copy? Are you sure I wouldn't get an encrypted copy on my PC, then wipe the phone and be unable to decrypt? I guess if I can see the files on my PC, then they have to be decrypted....
cjranucci said:
Hmmm, so it would decrypt to copy? Are you sure I wouldn't get an encrypted copy on my PC, then wipe the phone and be unable to decrypt? I guess if I can see the files on my PC, then they have to be decrypted....
Click to expand...
Click to collapse
That's what I'm saying, find a way to copy them obviously decrypted, to the PC, then you can wipe and sort everything out
Afaik the main storage on the S7 is encrypted by default, and it has no problems copying things from there to PC decrypted
Can't speak for SD Card, not tried
*Detection* said:
That's what I'm saying, find a way to copy them obviously decrypted, to the PC, then you can wipe and sort everything out
Afaik the main storage on the S7 is encrypted by default, and it has no problems copying things from there to PC decrypted
Can't speak for SD Card, not tried
Click to expand...
Click to collapse
So that worked. Data is over on my PC and I can read it, so it is not encrypted. Perfect, right?
Time to factory reset. Go into settings and click the box to format the SD card as well and hit factory reset. Nothing. Nothing happens. What the hell is going on here? Can't use Home or Recents button, can't decrypt SD card, can't perform a factory reset. Malware?
Just going to reset it from the recovery menu I guess.
cjranucci said:
Just going to reset it from the recovery menu I guess.
Click to expand...
Click to collapse
No idea what's wrong, possibly just something has corrupted, strange one, have you got any screen overlay apps installed like blue light filters? They can do that
If you can view, open, read the files on the PC they're no longer encrypted
I noticed yesterday that indeed the home button and menu/recent buttons were working strangely
- HOME opened the google now, even though Apex is the default home app
- Menu opened recent, both with long and short click
After a reboot this seems to be corrected, but I still find it strange. Not rooted that device either.
Late response but my s6 and s7 have had this happen with airwatch. Something glitches when time to change my pin.
The phone will just turn off, screen only. Turn it on, log in and home and recent buttons don't work. Trying to manually change the pin will make the soft keyboard not come up so you cant change pin/pass, but clipboard works if you happen to have something useable in there.
Best option, although I am one of the admins, is launch chrome, request desktop, go to our airwatch portal and clear/force a pin change. Phone flickers and home/recent works again. I have to do this every 60 days or so. It's happened 4 times now.
Maybe there's a UFO near you.
Joking aside, do you have Direct access turned on and set up, under Settings - Accessibility?