My treo 750 touch screen suddenly doesnt work - Palm Treo 750

bad lucks. suddenly the touch screen doesnt work.
Dont know why. Try to hard reset and and cant use at all
does any1 have got this problem before

Finally works
waks finally it works,
I leave it for a while and do a charging for it.
Cause I though the battery should be in cold condition (winter time in Ozi)
And yeah it works, so if you guys found this problem try above solution and see if it works

noramly it works for 5 -10 min then it geting Fu&#d agein

sadly, this is happening to me as well. What apps have you installed? You're not by any chance using Sprite Backup 6? This problem only started when I installed Sprite Backup...conincidentally, I had a similar problem with my HTC Herald after using same programme, it may reset the backlight to off.

no i dident use sprite backup i had a lot os SPB stuff but i dot think it is any thing to do with it as HARD RESET dose NOT help ;(
what OS do u use Windows Mobile 5 or 6 ?
when it hapened to me i was on WM5 (i had it replaced)
recently i instaled WM6 on my new one it works great !
there was a post about some one having the same problem wich was FIXED by Upgrading to WM6 u shuld try it maybe !
if u will tellme if it workes !
u also cen unlock Ext_ROM and Get rid of ATT junk compleatly and u will get Unbranded ROM (it better if u not on ATT network in mi opinion)

maybe this is just a stupid thought, but do you use screen protectors?
i applied the one which palm has deliverd with it and shortly after that the screen didnt work. any hard- or softreset didnt help.
after removing it everythings works like before

nehvada said:
maybe this is just a stupid thought, but do you use screen protectors?
i applied the one which palm has deliverd with it and shortly after that the screen didnt work. any hard- or softreset didnt help.
after removing it everythings works like before
Click to expand...
Click to collapse
NO i dident use any screen protecters

interestingly, mine just failed the same way as yours just 15 minutes ago. Tried rebooting and eventually hard reset, samething.
I noticed it would work when it prompts "touch screen to begin calibrating". Once the screen is touched, the keyboard backlight lits up, and screen wouldn't respond anymore. If I tap the screen the keyboard backlight would flicker very slightly.
I am running WM6, NO APPS INSTALLED, no screen protector, fresh 2 weeks old phone.
Now I have to figure out how to revert it back to WM5 so I can send it in for replacement.

By the way, if you pull the battery out and let the phone sit for 10 minutes, it will cool down and act normal for few minutes. Enough to do the touch screen calibration thing in case if you are stuck there.

steph280 said:
By the way, if you pull the battery out and let the phone sit for 10 minutes, it will cool down and act normal for few minutes. Enough to do the touch screen calibration thing in case if you are stuck there.
Click to expand...
Click to collapse
yep...my treo exhibits exactly the same symptoms. It only started after I started using Sprite Backup and Handango Inhand. I have now turfed both and propose doing a hard reset and reinstall but don't hold out too much hope. I reckon it is basically a return to Palm job.

Waks it back to old problem again
Dont know why it doesnt work again
Try to upgrade to wm6 seems doesnt help at all.

This is my third Treo 750.
The other two had all a defect touchscreen.
It's a hardware problem.

nehvada said:
maybe this is just a stupid thought, but do you use screen protectors?
i applied the one which palm has deliverd with it and shortly after that the screen didnt work. any hard- or softreset didnt help.
after removing it everythings works like before
Click to expand...
Click to collapse
Mine also failed within a day of applying a screen protector. I got a new one from the AT&T store (still within my 30 days) and haven't had a problem since.
I don't want to go long w/o a screen protector, though...

Related

Screen unresponsive

Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help
http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=16220
I think this will help u.
jesusodin said:
Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help
Click to expand...
Click to collapse
After using my used Treo 750, WM 6, AT&T for about two months, it started experiencing the screen problem. Upon hard reset, the screen would respond to the first tap, and be almost unresponsive to the calibration. I had to press repeatedly very firmly. Went through a couple of hard resets and it didn't get better.
The screen would respond find for a while and then start working. I thought that I had it all taken care of and was working well yesterday until the afternoon rolled around. It started being unresponsive again. After a hard reset, it would respond to the first touch and then calibration barely worked.
Finally, I was able to get into it and installed Palm's Device Reset and ran it. It has since then been calibrating fine. I'm only using it bare bones right now and won't be able to test it more in depth until this weekend to see if the problem is resolved.
I did notice using SKTooks that the gwes.exe process was running at a high percentage while this was occurring, near 40-50 % when it is running at 0% now.
Any thoughts? ANyone tried the device reset at:
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(9260)
Treo 750 touch problem
Hi , I'm having the same problem wit my Treo . Did you solve your problem?
Hey Davidoff,
For quite a while, mine acted up, so much that I bought a used Wizard to replace it. Even after performing the device reset as I noted above, it would still be unresponsive at times, with the GWES.exe process (as shown by SKTools) running much higher.
For a while, I let it set without it's battery (perhaps a week) and then reinserted, fully charged it and immediately disabled ALL today plugins. So far, it has been running great but I'm very tentative to switch back to it as my primary phone, even though I love it.
I'm wondering if you can try disabling your today screen plug-ins, set the screen backlight to dim at one minute and the device to auto-off at one minute and see if this helps to resolve the issue. I'm curious as to whether any of those three combinations made a difference in mine, or have just bought time until it acts up again.
Anyways, I'd be interested to learn your results.
Brian

HTC TOUCH P3452 Touch screen not working

Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...
negaboys said:
Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...
Click to expand...
Click to collapse
If it is defect, you can replace your touchscreen for low costs. I paid 20 euro's for my new touchscreen. You also need an T6 torx to open your mobile.
negaboys said:
Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...
Click to expand...
Click to collapse
Get a new digitizer on eBay, fairly cheap and easy to replace. Can get one to match your housing color. Less than 20 Euro for sure.
thanks for reply back soon..
there is no way to recover my touch screen??
any technical way to recover my touch screen, techies help me out...
I don't seem how you could 'repair' it. I think it is broken or not. Or the connecter is not in the right position. If so you must open up your mobile either way. I think it's best to just replace the touchscreen it also removes the scratches if you have those. And it's very cheap.
thanks cywood.. its not broken, just it stops working..
negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.
digitizer
i thinks it is less effort and much easier to replace the touch screen. its called digitizer. if u r in india ull get it for rs300/-. changing it is extremely easy, just google and search for videos on htc screen replacement. it took me just 45 minutes to open my htc and change the screen.
jagooch said:
negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.
Click to expand...
Click to collapse
in your case, it will probably be fixed with a hard-reset.
jagooch said:
negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.
Click to expand...
Click to collapse
use mymobiler using that u can control ur mobile thru ur computer google for it
praveen_y76 said:
i thinks it is less effort and much easier to replace the touch screen. its called digitizer. if u r in india ull get it for rs300/-. changing it is extremely easy, just google and search for videos on htc screen replacement. it took me just 45 minutes to open my htc and change the screen.
Click to expand...
Click to collapse
Hi Praveen,
from where u got the digitizer...? was it original?
mine also stopped working two days back. I am in chennai and just heard that HTC has opened a new service centre here so maybe i can try out my luck there.
negaboys said:
i recovered my touch screen..
i have wrote here http://www.negablog.co.cc about how i recovered my touch screen without replacing digitizer.
Click to expand...
Click to collapse
could you please give the exact link where you have mentioned about it?
Thanks
crapula512 said:
in your case, it will probably be fixed with a hard-reset.
Click to expand...
Click to collapse
The hard reset fixed my problem. I also had corrupt files on my microSD card, so I formatted it as well.
Its amazing how many problems that look like hardware issues are actually software/file system issues.
For those who jumped right to "replace the screen" as a solution, I believe you need to rethink your troubleshooting strategy, as you'll convince people to spend time and money performing a fix action that doesn't work.
mohitsapru said:
use mymobiler using that u can control ur mobile thru ur computer google for it
Click to expand...
Click to collapse
That is a great program! I've heard of it before, but never thought I would need it. It looks useful for getting screen shots from your mobile device as well.
Thanks!
repeated screen alignment problm
hi guys,
a month back my elfin screen stopped responding,after searching threads,i foundout that the digitizer was dead so i replaced it .touch response came back,but now every few mins i have to align the screen to have proper response.i m using onyx6.5 /mikys/ahen roms of latest build.and lower part of screen was not responding for touch some times,so to align screen was not possible as start button was in lower part in newer builds,so im starting roms of older builds in them start button is at top,where i came somehow reach screen alignment page.i m not able to find what is wrong wth my device??whether the digitizer was not working properly???
is there anyone who faced similar problm??any one there to help me out????
cant able to bypass alignment screen?
go here http://www.negablog.co.cc i had wrote about how to bypass the screen alignment screen,
change a new screen
Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!

Orbit 2 White Screen need help.

Hi all.
I recently came into the posession of one of these awesome devices.
my only problem is that when turned on, the screen comes on but is just pure white.
the device seems to boot up ok as you can hear all the noises in the background, also the digitizer works as the backlight comes on when you touch the screen and you can hear windows mobile clicking away.
could this be the lcd thats broken? or could it be an issue with the mainboard?
anyone have any ideas? or have had the same problem?
i just dont wanna go out and buy a new screen to find out thats not the problem lolol.
(btw i have tried hard reseting multiple times and that dosent seem to be the problem)
thanks all.
Um how du know that you have HR properly if you cannot see the screen, or can you see it on the HR screen?
Also if you can can you see the bootloader, and have you tried a different rom, never know it may work
heya chris, thanks for the reply.
reason i know it has hard reset ok is i used a htc touch next to it to guage where the setup screen (screen calib etc) buttons were and tapped on the digitizer unitll it got to the main screen and reset itself after customisation (took friggin aages to do that lol)
then managed to fudge it to get media player running by using the arrow buttons etc.
sayin that what combo of buttons do youse to HR. ill give it a try if theres another way ;-)
For me its ok and windows key, the one beneath the send and end keys
Then when booted it will say "blah" and press send to restore. Press send then it will take about 15 seconds or so to restore then it reset's and boots up again.
To do the bootloader its the camera button and reset, but i dont know if thats helpful if you cant see the screen!!
Um is it still under warrenty if so go that route and if not try taking it apart and then try to see if any of the screen connectors are loose i think that someone has done this already on here with pictures if you want some help with it.
tried the hard reset again and still met with the same white screen. dang...
as for warranty, its an ex business phone i got through my work so no warranty, and i have since stripped it down 3 times to look for faults.
have tried slotting the ribbon cable in and out of its socket and had no luck.
hmm i would say maybe new motherboard or screen, which you prob already know by now.
Apart from that im out of ideas as to what to say would be a solution for the problem with it or how to fix it without replacing parts
cheers for all your help chris.
i think ill just have to take the dive and order a new screen.
god i hope its the screen lol

Kaiser goes to Tri Color Screen

I have a HTC Tytn II and for the past month and a half I have been using the Android OS (Haret) on it. Just a couple days ago it somehow went to the Tricolor screen. I can always boot up Windows Mobile by plugging in the usb charger and then soft resetting it but it I think there is something wrong with my phone. Sometimes my keyboard doesn't work when I'm running Windows and sometimes I cant hear calls. When I boot up Android sometimes the buttons on the front wont work with the exception of the directional buttons. Every time I reset it, it goes to the Tri Color screen. I need to fix this.. can anyone help me?
Hoz said:
I have a HTC Tytn II and for the past month and a half I have been using the Android OS (Haret) on it. Just a couple days ago it somehow went to the Tricolor screen. I can always boot up Windows Mobile by plugging in the usb charger and then soft resetting it but it I think there is something wrong with my phone. Sometimes my keyboard doesn't work when I'm running Windows and sometimes I cant hear calls. When I boot up Android sometimes the buttons on the front wont work with the exception of the directional buttons. Every time I reset it, it goes to the Tri Color screen. I need to fix this.. can anyone help me?
Click to expand...
Click to collapse
Android on Kaiser is as beta as it gets, if I were you, I would flash back to a stock rom and start testing to see if you have software, rom or hardware problems
I did a hard reset and I still have the same problem. It continuously goes back to the Tri Color screen and sometimes my keyboard doesnt work when I am typing texts. But the Android was running very smoothly. I used it for over a month. Could dropping my phone have caused this?
Hoz said:
I did a hard reset and I still have the same problem. It continuously goes back to the Tri Color screen and sometimes my keyboard doesnt work when I am typing texts. But the Android was running very smoothly. I used it for over a month. Could dropping my phone have caused this?
Click to expand...
Click to collapse
That would do it ! Like I said, try flashing back to the stock rom amd see if that solves any issues.
Hoz said:
Could dropping my phone have caused this?
Click to expand...
Click to collapse
Lol thanks for that I needed a good laugh. Next you'll say things rattle inside it when you shake it. Or it's no longer waterproof after you went for a swim.
As previously stated, reflash and check that way. If no joy you might wanna open her up and check the guts for any loose connections.

[Q] Backlight Goes Away..!

hi..
i've touch pro.
today.suddenly backlight goes away..
PPC keep working.. but it's hard to see the Screen..
i've hard reset..
flash an other ROM
but none of them works..!!
any help!?
I think I'm having the same problem as you.
Everything ok but the screen is dark but still working?
I've tried the same as you and also took the phone apart and reseated all connectors and still have the problem.
It seems similar to the Diamond issue but the solution hasnt helped.
If you fix it please let me know
if your back light wont come on, its most probably that your ribbon has broken somewhere
Same here..
I've got this problem too.
Sometimes the backlight is ok, for like half a second.
I'm gonna disassemble my Touch Pro tonight, hopefully I'll find something what will fix this problem.
I got this Touch Pro for like one month now, and I dropped it once.
I have no idea how I got this problem(I guess because I dropped it..)
i had this happen to me before. i would go to power options and move the slider of the brightness and it will correct itself, after a while it is not happening anymore.
I had Toshiba G900, and currently has Qtek S200 and this horrible TouchPro. Only one month old TouchPro changed completely my opinion about HTC. Backlight does not work properly and it goes away completely. I change from official WM6.1 to Energy WM6.5, but problem still not resolved.

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