Database Info

Screen Alignment Problem..anybody having too?

HISTORY:
Recently back from screen replacement. Currently on TNT4.0 Professional.
PROBLEM:
It seems that the bottom half is alright. Just the upper half especially on right-hand at OK buttons. I've to click almost 5mm-10mm below to actually press OK or X. It becomes apparent while writing on Notes(I use PocketNote) with handwriting. Below appx. half line it writes where the pen is touching ie perfect. But above half line, it becomes very hard to write anything at all coz of problem in alignment. The alphabets don't appear as should be with some stopping short.
I suspect it's the hardware but also could be ROM(WM6) related. I briefly tested 1908 and it seems fine but due to the lack of time, I went back to current rom.
1)If others are also having same problem then possibly a ROM related.
2)Possibly some has already a solution if it's ROM related.
3)If hardware related, then time for wizard to retire as replacing again is not worth due to the price involved.
Just want to see whether anybody else having same kind of problem in WM6.
Thanks all.

I had similar problem with my previous ROM (but dunno from who was it, but OS said still 10.x.x.x), but this problem appeared and disappeared by itself, sometimes I had to re-align screen. It happened without any obvious reason - while playing solitaire, etc. Started to suspect hw, but reflashed to latest TNT and problem solved.

I have the same issue with my mda it in the same position, top right hand corner. I just haveto realign it, then reboot. And it fixs it for awhile, then I have to do it over again. Gets very annoying, I dont know whats the problem, since it happened when I was on the stock tmobile updated rom on wm5, and it still happens when I upgraded to the wm6. Currently running the black diamond rom, but since running black diamond it doesnt happen that often.
______________________________________________
Device: Tmobile MDA G3 Unlocked
Network: Tmobile US
IPL: 2.26 SPL 2.26 GSM: 02.25.11
OS: Black Diamond V3
SanDisk 2GB Mini SD

these devices are getting old
I've started noticing issues with screen alignment as well. Initially, I seriously thought it had to do with the "TouchFlo" fad and all the related WM6 ROMs, but I had since gone back to WM5 shipped and the problem persisted. So now I am facing the sad fact that my Wizard is probably just getting too damn old!!! I see the posts all the time.....ailing battery life....misaligned screens...flaky usb ports...miniSD cards not working...etc... I looked at various prices to replace parts ( http://www.pocketpctechs.com/main.asp?area=home )- but it just doesn't seem worth it!
Let's see how prices look for the Kaiser early next year... Or perhaps if I-mate gets their act together and produces hardware that lasts...

check this thread out, i tried the last suggestion, and it work awhile.

same ting here, but for me the problem occures on the bottum, at the softkeys. Most problem occures at the bottum left side. I also tried loading WM5 stock ROM (Qtek or T-Mobile) but without any improvement...
When aligning I also need to press the covering at the bottom left side, else I can't even align the screen....
In deed it seem to look for a new device will be the only good solution...

daishi17 said:
check this thread out, i tried the last suggestion, and it work awhile.
Click to expand...
Click to collapse
Which thread??

Screen Alignment Problem..anybody having too?
Click to expand...
Click to collapse
nope, i am using OLD mun.,..

my bad i forgot to paste the thread, but pretty much what the person did was use thier thumb and and wipe the screen with it. I did that and it worked quite well. I also installed the battary status app the beta version that is up on thier site, and have the cpu scaler enabled, and omap enabled with all options on.
omap overclock set at 247
CpuScaler
Min 143
Org 195
Max 247
Boost 260
Since i did this the screen alignment issue has disappeared, working great. Has been going good for a day and 8 hrs.
Try it and see, since this problem with the screen alignement is quite mysterious.

I think native12, is right. I have two Wizards (one OK one bad) and one Hermes. The bad Wizard was replaced by KPN, who told me that its a known problem, works fine now. The Hermes is even worse 1 cm out after half an hour.

YUP ! very true our ol'wizard are aged wearing out and goners
but certainly not a Rom upgrade malfunction,I must say only due to hardware malfunction or wearing out,

My story goes like this:
I've been having this realignment symptoms for over 6 months now but it got worse during the Summer. I used to have a protection film and read somewhere that the pressure it applied on the screen was responsible for the misalignment. By this time that was happening several times a day so i took the film off and it appeared to be the solution. It wasn't... after two weeks or so it came back and i started considering applying for warranty replacement or repair.
I have a friend that works at the official dealer repair center and offered to take my Wizard for observation regarding this matter. He saw i was running a WM6 customized ROM and was concerned that the repair guys would complain about void warranty so i decided to downgrade it to the original shipped ROM: 1.06 WWE
So he took it and in less than a week i had it back. You wanna know what they did? They upgraded it to WWE 2.17... HAHAHAHAHA After the large amount of ROMs flashed and countless times i read and flashed it to test WST they upgrade the device to solve a hardware issue.
Man, that almost makes me not want to send it back for the real repair/replacement...
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')

mestrini said:
My story goes like this:
I've been having this realignment symptoms for over 6 months now but it got worse during the Summer. I used to have a protection film and read somewhere that the pressure it applied on the screen was responsible for the misalignment. By this time that was happening several times a day so i took the film off and it appeared to be the solution. It wasn't... after two weeks or so it came back and i started considering applying for warranty replacement or repair.
I have a friend that works at the official dealer repair center and offered to take my Wizard for observation regarding this matter. He saw i was running a WM6 customized ROM and was concerned that the repair guys would complain about void warranty so i decided to downgrade it to the original shipped ROM: 1.06 WWE
So he took it and in less than a week i had it back. You wanna know what they did? They upgraded it to WWE 2.17... HAHAHAHAHA After the large amount of ROMs flashed and countless times i read and flashed it to test WST they upgrade the device to solve a hardware issue.
Man, that almost makes me not want to send it back for the real repair/replacement...
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')
Click to expand...
Click to collapse
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')
THAT"S IT

Asking "how" is like travelling through space in 3 seconds...(nice one )
It got worst from bad after using "search" function- with those cutting card method, screen protector off things. Now even the screen calibration never ends.
No....even can't sleep as "KAISER" is on my head.

Touchscreen periodically stops working!

My Treo 750 (WM5) from ATT touchscreen periodically stops working... I just got it a few months ago. After a soft/hard restart, the touchscreen will work for one click then stop working.
When the screen is dim, and I touch it; it lights up and becomes bright again. So it's responding to touch... just not when i select any buttons, etc.
I tried the align screen, but it can't get pass the first cross hair... so I have to do a soft restart.
All I've installed is Microsoft Live, Google Maps, Good Messaging, and the HSPDA hack.
It was working with all of those apps without any changes for about a month.
Any ideas why the touchscreen stops working?
I would like to upgrade to WM6... but I am afraid that if it's broken and I bring it back to ATT they'll say it was because of the unoffical WM6. Is there a way to backup my WM5 and upgrade to WM6?

I have the same problem with my Treo 750 "German Version". The Hotline from Palm was very competent and I send the Treo to repair. After the repair it works fine. I think the best way is send it to reparation
Good Luck
Oliver

I have had exactly the same issues on two units, the first one was replaced in the first month return to base policy.
The second one was replaced after some discussions with Palm technical support, they asked me to Hard reset etc. with no resolution to the problem, so they instantly offered a replacement.
The replacement from Palm has been fantastic, it was 1.16-RWE, and is now 2.23-RWE., so I ended up with a non-branded phone as well.

And same here too. At 3 weeks, my new Treo, started to not respond intermittently. A few days later, the touchscreen failed completely and I ended up with keyboard input/navigation only. Service provider sent me a new unit (as failure was within their 30 replacement period). Now I'm on day 15 of my second 30-days and hoping this one will be OK.

I had the same issue few months back when I first got mine. Did some search and saw several others have the same problem. Exchanged it for another one and has been working fine.
I believe it was some type of hardware issue. If you let your Treo sit powered off, it will come back for a life, but only long enough for it to "warm up."

hi can you guys tell me how to contact AT & T for replacement? what's the number to call and how would i know if it's till under warranty? please let me know how.. i have a cingular unit, unlocked. I'm in the Philippines right now. please help me, I am very frustrated right now since i cant get my touch screen to work.

whoopsie said:
hi can you guys tell me how to contact AT & T for replacement? what's the number to call and how would i know if it's till under warranty? please let me know how.. i have a cingular unit, unlocked. I'm in the Philippines right now. please help me, I am very frustrated right now since i cant get my touch screen to work.
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Click to collapse
answer anybody?

I just sent an email to palm, in Australia, they replaced the unit.
Just go to your counties palm web site and look under support.
Replacement is the only fix I think. Mine has been working great since it was replaced.

The Touch Pro death thread - what are your experiences

I love my Touch Pro - really I do, its got all the features I want currently (except a digital compass would be good with some AR software, but that's not important roght now).
However, having got my first TP back in February I am about to send my handset back yet again as it has died again.
The first handset had a serious problem with battery drain and switching itself on (ie screen on) when not in use - I posted here about this at the time (clicky).
The o2 UK repair centre (Anovo) first of all said they'd fixed the fault, but after two weeks the phone was doing the same again - I did confirm this was not a software issue by running it ofr two weeks without any of my usuall applications on it.
So it went back again and was returned 'No Fault Found'.
At this point I demended a replacement handset. The replacement I received (a refurbished unit) had a speaker fault - crackling whenever the speaker activated, ie before a call connected and during.
That one went back as well and I ended up with an SE X1 for a while. OK but not a Touch Pro (and wouldn't run my legitimately purchased Tom Tom Nav 5 s/w). This was because o2 UK said they had no more stock of the Touch Pro and wouldn't be getting any more (why? too many problems with it?)
Eventually I got a call from o2 after numerous letters of complaint saying that they were going to exchange the SE X1 for a brand new boxed Touch Pro.
I have had this brand new replacement since August now.
About a month ago it died on me again. It just wouldn't switch on. Disconnecting and reconnecting the battery resulted in the flash on the back flashing, the handset vibrating (as though it was starting up) but nothing else.
Connecting the charger resulted in the flash on the back flashing bright about every second.
A hard reset would not work at this stage.
After a couple of days I heard the 'battery low' sound from the drawer that it was stashed in. SO tried a hard reset again - nothing. Tried a hard reset again with the charger plugged in and it reset and cam back to life.
... for two weeks...
then it died again.
This time is very similar to last with theflash falshing thing, except that if I try a hard reset it seems to go through the motions but without the screen coming on (ie the vibration. The beeping sound. Click the volume down and it pings again as though its starting the reset, then about a minute later the vibration again as though its restarting after the reset). But the screen doesn't come on at all. And the lights don't light up on the front buttons or the keypad.
Unfortunately I didn't have myMobiler installed on the handset so I couldn't try connecting to it from my PC (myMobiler did try installing but as I couldn't click the 'OK' button it didn't complete).
So. Are my four deaths of the TP unique or has anyone else had similar problems with this handset?
-FM

Not I.
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.

Anonymitee said:
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Click to expand...
Click to collapse
you need the 1.14.25.35 radio. and a different rom. maybe atts 5.11 rom if you want to still keep it stock. 1.14.25.35 is atts radio too so that stock and wont void your warranty as well.

Fuze Died Today, I Think
I've used this fuze since December of 2008 and have been quite pleased with the performance. (considering that it IS Windows) My signature radio works quite well in the mid west North America and travels well through different data protocols. Like H to Edge to GPRS and back to 3G again.
Today I flashed a new rom via usb and now it won't pass the splash screen. That flash appeared normal in all respects. Tried several hard resets (to the bootloader screen) and have tried to re-flash a different rom via micro sd card.
I've begun to think that this may be a hardware failure and would appreciate any advise for troubleshooting. Keep in mind that device will NOT connect via usb.

my screen went white a couple days ago. it would end up showing the windows logo for a while then a white screen. i hard reset a few times but nothing worked so i reloaded atts 5.11 rom and now it just stays at the "initial setup of the touchflo interface may take serveral minutes please wait" screen and wont get passed. i saw another thread about the white screen months back but i cant find it again. im just gonna wait till they have tilt2s and claim it under warranty. im gonna miss having flash, i use it to light up everything, but im sure a larger screen will make up for it.

Well I now have a bit more info on this since the phone cam eback from 'repair'on Saturday.
All they had done at the repair centre was to 'reload software' (their words, not mine). ie I guess they flashed the ROM again.
It worked for a day, though I guessed that was more coincidence than anything - after all, when this handset first did this a few weeks before it suddenly started working again a few days later.
Luckily in that time I'd remembere to install MyMobiler this time, and so when the screen died I connected to my laptop and fired up a remote view of the phone.
The screen itself was dead, but everything else seemed to be working on the phone - except that while the screen was dead I had an error displayed on screen. The error was "MicropERROR" as attached here.
So I Googled the error message, and what a shock a nice long thread on XDA-dev about it. Seems it s a fairly common problem with the Diamond, Touch Pro and Touch HD. Joy!
So the phone is now back with 'o2' again for another 'repair' this time with the attcahed screenshot enclosed. I have been warned again, though, that the Serra is out of stock and if they can't repir it I may have to select a substitute. As far as I am concerned there is no substitute - there is no other phone at the mo with the Touch Pro's features (hardware keyboard, VGA/WVGA screen, A-GPS, g-sensor, WinMo, runs TomTom Nav5).
I fear the worst again, and fear I'm back where I was in July with an impossible choice to make thanks to o2 UK discontinuing the Serra / Touch Pro after a few months of supplying it.
-FM

well i got my TP back in March.09 and last month i have to replace the mother board and the back speaker other than that all is good so far
but i was so frustrated with HTC support centre (which is the main one in Taiwan ) real unpleasant experience as you all may know
Cheers!

Time to send mine back
Just had an issue with my last one, it was only 5 months old and the screen started looking like it had a vertical hold issue. Just got my refurbished one in Wednesday and now it is doing the same thing after playing games on it for 5 minutes. The speaker phone is crackling too for some reason and when charging it at night it's like the screen will not fully black out. I am wondering if I even want to try another one of HTCs products or not. Nice phones but to many headaches it seems.

Htc tytn 2 making a hissing noise

Hi thank you for having me here on your forum as i am new, im a well know member on rcr but not on anyothers.
My problem i have had this phone for around 1 year when purchased from a friends nanna as it was to complicated for her to use, 2months after i got it the lcd and digitizer broke so yesterday i recieved my new shiney screen and i fitted it works perfect except the following problems can anyone help me thank you as i dont see anyother with the same problems.
HTC TYTN 2 Running wm6.1 and tomtom 6
Problems:
1. When i dial a number i.e. dad its fine untill i end the call as soon a I hang up there is a constant hissing noise untill i do a soft reset.
2. Sometimes after a soft reset there are no sounds from the phone untill i do a soft reset again
3. When i open the camera there is just a blank black screen (this isnt a new problem its always happened)
If anyone can help me i will be so greatfull and i will help as much as possiable if anyone wants help with anything.

[Q] touch screen and battery.

Hello again,
because in italy we say "no two without three", in 3 months i have bought 3 different HD2 with different problems. first, had red (t mobile) button hard, i had the bad idea to open this unit, now is for spare parts. second, i told you last week, has an hardware problem in RX section, seen by a Lab, and no Rdio or Om can solve my problem of signal. it 's broken, and seller says me "it starts from here Perfect".. ok, he sent me in a pizza box, may be someone thought to taste it... but from USA to Italy, i could think that could be a good idea to make a very strong packaging.. waiting for refund, so i can send back tihs item, i have bought another HD2 T-mobile, this time in Italy, used, but "perfect" and i asked before, not to have bad surprises. Arrived with WM6.5, put inside SIM, switch on, but can't unlock SIM, the touch is "sleeping". after some attempts, touch begin to run, and i can use the phone. i thought it had a bad system may be old, or a little corrupted. so, at home, task29, radio 15.50, magldr 1.13 and DFT android 2.2 with htc sense. wonderful, but when unlocking, after pressed red button, i must do it several times before touchscreen begins to work.
put on a non original battery, seems it is 1550 mAh, against 1230 of original HTC batteries. at full charge, th touchscreen stop to have problems and lock. this morning i try many times, the phone runs, but, in the afternoon, suddely locks and no way to use it. now, with 100% big battery, works almost perfect.
the question is: WHY THIS TOUCHSCREEN WORKS WELL ONLY WHEN BATTERY IS FULL? If it's damaged, no way to use it in every moment, but if with full charge, it runs, what is the problem? not software, because did the same with wM6.5. so is a little problem i can solve takin it in a lab, or is something worst, so is better if i change touchscreen? thank you.