I'm pretty new to ppc's, so this may be a dumb question....
Recently the Outlook server at my office crashed and the guys at work had to format the whole thing. Now the Outlook on my desktop is basically empty, and I thought I could just sync my ppc and get all the contacts and calendar entries etc back to the desktop.
But when I tried, it says "there's been a change made on your server that requires you to re-synchronize all items on your device. You may lose changes made since your last successful synchronization. Support code: 8600050d"
If I click "Yes" to continue, it'll wipe everything from my ppc. I've already selected the option for "If there's a conflict: Replace item on desktop".
What can i do?
I'm using HTC Touch Dual, and running Windows XP....Thanks....
I've seen this error when there is a time difference between the PPC and Outlook, as a result of traveling. In your case, is probably due to the server crash. You can try deleting the AtiveSync partnership and then create a new one. AS will ask you to select which info to keep, i.e. Outlook -> PPC, Combine PPC and Outlook or PPC -> Outlook. Just select the PPC overwrites Outlook at that point. HOWEVER, I don't know how will it handle PPC emails in subfolders (that is, will it create the subfolder structure in Outlook?). So, just to be save, do a PIM backup on the PPC before you try anything. Good luck.
PS,
Also, your IT guys should have a kept a backup!!! Or at least, setup your Outlook to use a PST file on your computer to store the information.
Thank you very much, it worked after I deleted the ActiveSync partnerships.
Hi Folk,
it is not easy to explain, as I also do NOT know when in happened,
the problem is thas some of my notes are not any more readable in Outlook (I use 2007) but they are in my Polaris, and even after hard reset of Polaris, they can be red properly on my phone but not in Outlook,
In Outlook they also changed the icon, it i now a sort of mic and by clicking on it the VLC is starting :? :? :?
any idea, any solution?
Thanks
Isidar
First of all, I would check your advanced settings in ActiveSync. Some files are converted when they are transferred between a PC and Mobile Device, as you no doubt know. Perhaps you need to alter one of the conversion settings?
As for the icons, this may also be the same problem as above (converting them to the wrong format). Alternatively, check options in your Mobile Outlook. On the last page of options you can choose which icon is used, perhaps this is related?
Let us know how you go.
Hi Jadel,
thank you for your answer, I checked the settings on my sync, every one is left with the same .xxx in Laptop and in device, so that cannot be the problem.
I really did not find the exact .xxx suffix for the NOTES, it is not recongnisable.
Also the Icon it IS depending on the suffix, and the strange thing, is that only some of the notes has changed in Outlook and not all ...
May be I could change the suffix somewhere in the laptop, but I do not know where the notes are stored (I thing they are part of the .pst file of Outlook, and cannot be found on their own)
So I still am without solution, ahhh in the device (Polaris) all notes are displaied fine ...
strange thing ...
Hi to all,
no one any idea ... am I the only one who happened this?
...
tks
Ciao
Isidar
Might be same problem...
I have HTC HD mini with WM 6.5. Active Sync 4.5 (WinXP SP3) at work and Windows Mobile Device Center (Win7) at home.
After synchronizing Notes, Notes on PDA not readable more. Outlook Item file converting to .pwi file.
Settings on my sync, every one is left with the same .xxx in Laptop and in device.
MS ActiveSync only syncs in one direction...from the phone to the computer or the other way. I need a bidirectional sync so that any entries I make on my phone when out of the office, or are made to my desktop calendar by my staff, are sync'ed.
As it is now, if I put something on the phone and I plug it in to the USB on the desktop, the appt. is blown out because the desktop calendar controls. I can make it the other way around but then my desktop appts. blow out.
There is a 3rd party app called Easy Sync and it does way more than just bidirectional sync but I am wondering whether (1) there is another method or (2) if anyone has experience with Easy Sync in this context.
DLTempler said:
MS ActiveSync only syncs in one direction...from the phone to the computer or the other way. I need a bidirectional sync so that any entries I make on my phone when out of the office, or are made to my desktop calendar by my staff, are sync'ed.
As it is now, if I put something on the phone and I plug it in to the USB on the desktop, the appt. is blown out because the desktop calendar controls. I can make it the other way around but then my desktop appts. blow out.
There is a 3rd party app called Easy Sync and it does way more than just bidirectional sync but I am wondering whether (1) there is another method or (2) if anyone has experience with Easy Sync in this context.
Click to expand...
Click to collapse
active sync is syncing in 2 directions (if you make an entry on the device...it will be synced to desktop pc,and vice versa)
that what you mentioned (one way-ppc to pc or pc to ppc) reffers only when you have 2 same entries but with some modifications
eg. i have DLTempler entry on both my phone and pc...i edit DLTemple contact in the phone...eg change the number...if the pc to ppc is checked DLTempler entry will be reverted to entry on the pc...or if ppc to pc is checked entry on the pc will be updated
Make sure you check your settings because the general idea of the PPC is to have a computer away from home. So, "bidirectional syncing" is an automatic function, unless anything has been changed, or your using software that doens't sync properly.
found a setting on the phone side of AS that was a problem. Changed it. Have to test and see if the problem is solved.
Well, what was the setting? I'm having the exact same problem (phone entries will sync to desktop, but desktop entries won't sync to phone).
On my phone I opened AS, I clicked on Menu, then Options, then Settings,
Conflicts: replace item on device
event logging: none
Why that worked? I have no idea.
Hi there.
I've the same problem, my pc sync's with my HTC but not the inverse.
Just to add a note.
Itens on calendar are bidirectional sincronized!!!!
I have a AT&T Fuze that I use with MS Mobile Device Center as a bridge between Outlook on my MS Exchange Server at Work and Outlook 2007 on my Windows 7 laptop & desktop at home. The system works like a top. Lately the display seems a little small however. I've been looking at an HTC Thunderbolt (Android) with the HTC sync application and several after market sync applications. Windows Phone 7 is off the table because of a decision by Microsoft not to sync with it's own product, Outlook. Has anyone solved a similar problem with Android? Any thoughts appreciated. Thanks.
I'm running WinVista x64, which uses the Windows Mobile Device Center to manage syncing instead of ActiveSync. From reading on this forum, I understand that Office Mobile included on the AT&T Fuze is Office 2007, right? I'm using Office 2003 on my PC and I can't get the Word, Excel, or OneNote files to actually synchronize. I don't mean putting them on the device; I'd like to update one file on the Fuze and have the corresponding file on the PC updated next time I sync. Does Windows Mobile 6.1 and WMDevice Center really not support this functionality?! I can't figure out how to make this work. When I click on the "Files" and "manage settings" (or something like that) I get an unhandled exception error. Do I need to reinstall WMDevice Center on my PC? I also tried Documents to Go (3rd party software). I like their Word and Excel applications better than Office Mobile, but the Adobe Reader LE is better than PDF to Go. However, DocsToGo doesn't even support syncing documents on the Windows Mobile platform (or at least not with Vista and WMDevice Center).
Please help! I'm really floundering around here with this thing. There's so much to like about this phone (and so much that I do like about this phone) that I find it impossible to believe that I can't sync changes in a Word or Excel file with my phone and PC; something I've done on the PalmOS for years now!
Hello,
I had a Nokia 6620 and I synced all the contacts with my laptop running Vista through Nokia PC Suite. I have a folder named "Contacts" in Vista now, which is also linked to the Windows Live Mail. Windows Live Mail is supposed to be the updated version of Outlook Express. When I opened Windows Mobile Device Center to sync all the contacts and calendar items to my HTC Fuze, the options to sync my contacts and calendar are disabled. Am I doing something wrong here? How do I sync all the data, which was stored on my Vista system by Nokia PC Suite, with my HTC Fuze, without opening a Windows account? Is there any other application I can use for this, other than Windows Mobile Device Center?
Thanks,
Keith
I am really stuck with all my contacts in Windows "Contacts" folder and not being able to sync them with my HTC Fuze. I would really appreciate if someone can point me in the right direction or help me out. Thanks.
Now I could be way off here so apologies if that is the case. I think WMDC only deals with Outlook (not Outlook Express). If that is the case then try importing your contacts into Outlook and then re-setting up your sync settings. That might help.
Another thing to consider is to go into Activesync on your device and then options. Look at what it thinks it is syncing. If contacts are already set to sync with something, then uncheck this and run the WMDC connections wizard again. You may find that this time you can select the contacts folder this time.
As I said, I could be way off as I am not a computer guru by any stretch of the imagination. All the best.
Sorry, 1 more thought. You may want to try and uninstal Nokia PC suite-it could be that WMDC sees the contacts being synced with Nokia PC suite and thus wont allow it to sync with your HTC. If you do unistall just remember to back up your contacts etc otherwise you could end up loosing them all. Not good me thinks!
Nokia Suite maintains its own database which is independent of Outlook's. Both can reside on the PC without conflict, however, the OP needs to have the data (Contatcs/Tasks/Notes/Cal, etc) in Outlook to sync to WM devices.
@incisivekeith
Easiest way to deal with this is:
Export out of the PC Suite to csv format (comma separated)
Import into Outlook
Sync with addressbook in outlook (combine records)
Sync with phone using active sync
Thank you everyone for your responses, but I have been struggling with another major issue here now. As I mentioned in my earlier post, I was not able to select contacts and other data in Windows MObile Device Center, so I unstalled WMDC as well as the device driver update. I restarted my system and when I installed both the WMDC driver update and WMDC istself, my system doesn't recognize my Fuze anymore. Not only that, I don't have many options in WMDC now, and, the WMDC window doesn't open most of the times. I have tried uninstalling both of them again, installing their versions from Microsoft's Web site, but to no avail. So now, I have the following problems:
1. I don't have functioning WMDC
2. When I connect my Fuze, it is not recognized, although the system makes a sound that there is something connected on the USB port
3. Vista has Windows Mail, not Outlook or Outlook Express
In response to suggestions about Activesync, I just learned that Activesync is installable only on XP, not Vista. I have been struggling with these issues since today morning. This shouldn't be this difficult, after all.
I will try connecting my Nokia 6620 to my system and try to export the contacts to csv format. When I opened Nokia PC Suite without connecting my Nokia phone, the contacts list showed empty on the Suite, maybe because it doesn't store them on the system, and pulls them out only from the phone? I will find that out too.
If someone can, please let me know how to unistall WMDC properly and reinstall it so that it functions the way it did the first time. Are there any other free software to accomplish this? All the help is greatly appreciated. Thanks.
Connect Fuze to WMDC
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
tyguy said:
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
Click to expand...
Click to collapse
Thanks, that somehow helped, I am not sure how, but it did. When I cheched that option off, it again recognized my Fuze as a new device and installed the driver and WMDC, which works fine now, but still doesn't allow me to select contacts, calendar items, etc.
I followed a method here: http://manish.wordpress.com/2008/11/14/importing-contacts-to-windows-mobile-without-ms-outlook/
That method imported all data, with all contacts named "Unknown" and missing the details (phone numbers, address, etc.) of most of the contacts. So, I installed Outlook 2007 and tried to import the csv file in Outlook, but it gave me an error saying its translator was not able to read the csv file (the clipping of the error is attached). I have the following questions now:
1. How do I overcome the importing error
2. How do I sync contacts from Nokia phone directly into Outlook instead of Windows Mail, so that I can have the contacts in Outlook and then, I can just sync Outlook and Fuze.
3. Or, is there a way to have the contacts synced between Windows Mail and Outlook?
Again, thanks for all the help.
@incisivekeith
Haven't had a Nokia for some time but AFAIK the latest PhoneSuite allows you a full sync with outlook.
CSV can be tricky because it may fail at custom fields. Check the CSV file using Excel if you have all headers.
Worst case - take a deep breath and read what google has to say ...
http://www.google.com/search?hl=en&...k&btnG=Google+Search&aq=1&oq=import+csv+file+
OP, do you have OL installed? Otherwise, get OL and setup your Nokia PC Suite to sync with OL, then you can bring your contact & calendar from the Nokia into OL, then sync to your WM device thereafter. If you are not going to have OL soon, then dump your Nokia contacts onto the SIM and drop the SIM into the WM, but you still need to find a way to "scrub" the data.
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
tyguy said:
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
Click to expand...
Click to collapse
Agreed, hence the "scrub" I threw that in b/c it appears the OP doesn't have OL readily available.
PHEW , finally!! It took me the whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
I remember I had to do a lot of work to solve this, and now I want my E90 back, cause all issues of this bad phone. It is not "safe": does not always ring the alarm, appointments gestion is very very bad, contacts sucks.
I have now the trial version of outlook, now it is over on 31/01 and I have no idea hot to do. I can' t syncronize anymore cause I will not pay for Outlook.
The reality is: wm sucks, i' m waiting for android.
PS: I saved contacts then copied one by one in outlook.
(forgive my english)
alessio
incisivekeith said:
PHEW , finally!! It took me whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
Click to expand...
Click to collapse
And well, WM contacts only support 1 mobile number. Lots of contacts i have to register twice! It sucks!