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I'm pulling what's left of my hair out.. Somebody must know how to help me out.
My problem is. As a subby to a very large firm, I have been issued, along with hundreds of other guys, a T Mob MDA II details bit:-
R 1.06.01
G 1337.16
D 1.60.00WWE
I guess you'll need it. Well, an admin geeza has locked them all up sooo tight we can use it to make a phone call and oh yes the other thing receive a phone call.. Imagine my excitement!!!
NO menus no FUNctions nothing! just login as administrator. Now, though very basic, i have a laptop running W98, with Microsoft active sync 3.8, a comm D9 pin to cradle (XDA II from O2 shop) oh yes and no active sync!
what can i do to open access to this wonder of Tech and close the "Kiosk Switcher" window i may not escape from??
PLEASE HELP ME! P.s. great site guys, lookin forward to using my unit as soon as i can.
Doesn't it violate any company agreements/contracts if you modify your company issued MDA ?
Oh where to begin indeed...
Well, i have actually paid in full for the MDA. It's locked up to stop some ppl messing the things up. I'm not the brain of brit but i have a plan. 512mg MMc on its way and no danger of compant software being messed up. :idea:
Please do begin!! Help me..
Also, how long will it take for a donation receipt to come through, i'll need it for the tax man?
hi T3D,
did you try to hard reset it yet?
buzz
Hard reset
That's the power button and reset pin hold down thing yes? Well it all looked good! right up to the point when it ended at the locked window. back to Square 1
Thanks for the reply though.
Re: Hard reset
T3D said:
That's the power button and reset pin hold down thing yes? Well it all looked good! right up to the point when it ended at the locked window. back to Square 1
Thanks for the reply though.
Click to expand...
Click to collapse
Well, it sounds to me that they have modified a reg. string that gets loaded and written during the hard reset, (i.e. somewhere in the Ext_Rom!)
Try to press CANCEL while loading (installing) the ExtROM stuff and if the TAPDisable is functional.. then press on the center NAV button during the same process.
I know that restriction :evil: it sucks huh :?:
how about if you just reflash it to 1.72?
all that admin stuff will be gone as last year's snow...
you can even flash it with 1.60 stock version if you like...
buzz
still stuck!
Helpful.. Well, tried the cancel and nav button via hard reset and no joy as yet. now trying to read up on how to re flash.. Any suggestions? :?
Re: Oh where to begin indeed...
T3D said:
Well, i have actually paid in full for the MDA. It's locked up to stop some ppl messing the things up.
Click to expand...
Click to collapse
Since you paid for it, take it to the admin geeza and tell him to unlock it.
Make sure you look menacing when you tell him.
Update!!
Joy, got in by nav keying the hard reset! Result, had a play but most s/w hadn't installed. This gave me a taste of things to come. Now i looked in the startup for this alpha sequence that boots the thing to locked window and realised it hadn't been installed yet so unable to get rid now i know it's there some where as i hard reset it again and back to sq 1 again!!! this stuff is stored somewhere, but where should i look. gained active link via IR aswell. will re try just need a map to the memory holding install S/W in the hope that maybe i can re write the lock up bit and hard reset to an open book!
Does any one know what the hell i'm on about???? :?
Now that you have succeeded in breaking the start-up sequence, you are left with a basic WM2003.
What did not install iis in the ExtROM.
IF
You install the ExtROM Tools (found on tis site), you can unhide the ExtROMand then one by one install the apps that are in there, UNTIL you find the one that introduces the blocking of functionalty. To do that (after unhide & unlock) look at the config.txt file. That file lists the installation script.
When you find the blocking app, one more time hard-reset, install the tools, inhide AND unlock and: Just remove the line with the app that introduces the blocking.
After you finished dont forget to LOCK the ExtROM & hard reset . . .
BTW Flashing is a good idea too, but maybe you lose some company-specific apps you might need . . .
good luck
I'm in atlast!!
Well i found the offending item last night after many resets and nav key meddling... looked in file explorer/storage and an auto run file(?) was there with a clue in it's title. i hadn't read the reply above at that time so i just put an mmc card in, cut n paste jobbie on the file to the mmc card and Bob became my uncle. I hard reset again to go for the full install and it stayed unlocked from the kiosk switcher!! RESULT! However, the above sounds like a far more sencible idea!! Will do that for the rest of the gang..
Thanks for all the help guys
oh one last Q' every 20-30 mins i get a pop up, bearing in mind i've been in every folder, programme and file, I may have changed a thing or two.. :?
"Cannot Connect
If you use a modem to connect to your ISP,
ensure that it is inserted correctly. To
connect to your work network, you must
create a modem (dailup) connection or a
VPN connection. To create a connection, tap settings.
Settings DISMISS"
What the F*** is that?? I'm still learning... What did i press?
...looks like some application is connecting regulary to internet over GPRS, but you didn't set it up yet. maybe email client...
buzz
Good point and makes sence!
I'll stop running programmes from start/settings/system/memory/running prog's, wait till it pops up and go look what's started, we'll see what it brings me..
As i type we find it's "acticesync". Cheers buzz, been a great help!!
i'm finding USB settings every where but my cradle is a D9 pin comm connection. Is there some specific settin listed in the instruction manuals we never had with the MDA's?
Oh yes. the V2.2 unlocker worked first time for me. No probs as yet to report... OPCS sim works fine. better signal in some places but only to be expected from a different network!
... it is funny...
i can remember, that there was a guy here on the forums, some time ago, asking how he can lock XDAs for employees... just wanted to allow them using the phone only...
maybe it was your geeza admin... ;o)))
try to search for those threads... maybe you'll find some interesting info..
buzz
Tellin me!
Buzz,
YOU WOULD NOT BELIEVE..... Just how much info there is on Locking these up. Every site every official O2 an T Mob Site hold details on who, where and how to lock the babys up. Could i find a thing on unlocking?? Beleive me I did my home work. I know soo much about the selfish safe software and by total luck i heard of this site. Full of PDA guru's i was told!
Hat's off to you guys, you got a great, all be it, hush hush reputation!
Cheers for the guidence guys. If i wasn't told you could interrupt the installer i would have tied a noose round the MDA's bettery by now!! Hope this string helps others in my OLD shoes.
T3D
damn I'm pissed. I was messing around with my phone as usual, setting up pRSSreader and updating all the feeds/channels. I had the phone plugged into my PC because it gives me a faster connection. My connection went out however, and pRSSreader gave me an error. No big deal... so I tell it to update all channels again, and it freezes. I soft-reset the phone twice and it doesn't get past the 3rd boot screen (for me, the blue WM6 screen from mfrazzz's XM6r3 ROM which I'm currently using). Damn. hard reset was the only thing I could think to do.
What would you guys suggest I do incase it happens again?
I sure am getting better at having a list of programs to execute on a fresh install
First you need to figure out if its something that you installed to cause this to happen. There are programs that don't play well with WM6 (but those seem few and far between). Make a list of everything you install on top of the custom rom. If it happens again, you may want to give this a try (but I wouldn't use it until you have the issue again, so you know its something you have added and not this program itself ):
http://www.airscanner.com/blog/blog.php
Its an alpha product (and I've never used it) but supposed to give you a SafeMode (like XP) so you can get back into your phone if software / regchanges go bad on you. SPB has similar, but I haven't used that (and not sure it works on WM6).
Unfortunately, if you are stuck in the 3rd splash screen there isn't much else you can do. You can try pulling your SD card and rebooting to see if that might fix the issue. Also don't be plugged into the USB cable when you reboot (I've seen programs like BatteryStatus hang on restart in the past if you are hooked to USB). Speaking of BatteryStatus, if you are overclocking (or using CPUscalar) try turning that off to see if the problem goes away.
Good luck, and let us know what you find...
For no apparent reason, Activesync (4.5 5096) of Outlook on my TC (standard ROM see below) has stopped working. Outlook email/contacts/diary not getting synced.
After plugging USB in a message says 'Sync cannot be connected succesfully...try again... and run troubleshooting..'. But Activesync/Help/Troubleshooting/Reporting says there is nothing wrong! Indeed, I can still explore TC and card, sync other software (e.g. Media Player, TomTom Home, eWallet etc).
But I can't get in to the ActiveSync/Options menu to check out the relationship. Have soft reset TC, turned off PC firewalls etc, but nothing helps. Little puzzled because it all worked fine for the past 2 months and I wasn't even playing around when it decided not to work!
Any ideas please?
Thanks,
CI
Touch Cruise
ROM vers: 1.25.405.1 WWE
ROM date: 12/11/07
Radion vers: 1.58.21.23
Protocol vers: 25.65.30.04H
had the same problem some time ago. changed the cable and everything was fine.you could also try uninstalling and reinstalling activesync.
Jackster
Thanks. Cable was OK, but uninstall/reinstall of activesync worked. indeed speeded up activesync and fixed a lot of other minor secondary problems while it was at it would recommend it for all every now and then. strikes me that activesync is one of the those bolt-on bits of MS obeseware that needs regular maintenance?
USB Device not recognized
To mark the anniversary of me posting my original message, all of a suddden and for no apparent reason, Activesync has stopped working again. Bizarre
This time its a little different, I don't get anything except a pop message on PC saying 'USB device not recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance click on this message'. Which of course I di and it didn't help!
So, I've tried
- un-installing/re-installing Activesync 4.5
- rebooting PC and TC umpteen times
- changed USB port/cable
- tick/untick Settings/Connections/USB-to-PC/Enable Advanced network functionality
- putting the kettle on
Nothing is working (Although the cup of tea was nice
Would really appreciate some help please
Thanks
CI
Help! Really desperate on this one. I have been trying to think why this should suddenly happen. Two things possible:
- During my last succesful sync I received and answered a call. Would this damage registers or something?
- I accidently pulled the mini-USB headphone cable a bit while listening toi music. But the sound is still perfectly OK, and I receive power charge via USB even though it won't connect/sync. And like I said, I've swapped cables/ports.
I've Googled this a lot and most people fix by fiddling with stuff I have already done and praying!
Please. Anyone got any ideas before I too start praying!
Thanks
1. No, it should not. Never heard it did.
2. AFAIK, not reason as long as it charges trough USB port.
Try to delete device from Active Sync while device is not connected. You might need to restart PC.
You'll have to set options again when device is recognised.
This is what I have to do often.
Also, check device name on device itself, it tends to change from time to time for no apparent reason (at least to me). If it changes, it causes following problems to me:
1. Active Sync troubles
2. BT connection to car audio stops working.
Hope some of this will help...
BTW... you have WM 6.0 on it? If so, don't upgrade to WM 6.1... IMHO, WM 6.0 is faster than 6.1 and has less problems with Active Sync...
Bodisson,
Thanks for suggestions. Alas, none work
It looks like I am going to have to hard reset and/or burn new ROM. For those of us who don't do this regularly, this can be a nerve racking experience. However, I was perhaps sweating too much about it for a couple of reasons:
- it seems very few people have anything good to say about WM6.1. Until now I have been pretty happy with WM6.0 and have had 14 months of virtually trouble-free use, so maybe I'll just stick with that. I'm not a power-user, so the vast array of cooked ROMs is rather bewildering. Unless one is rock solid and aimed at non-power end-users?
- I thought installing a new ROM without Activesync was impossible, but I see someone has worked a way to do it via the SDHC card. Well done XDA
So, unless anyone has some further ideas I will just hard reset to WM6.0 and hope for the best. I have this terrible feeling though that my mini-USB port is damaged and I'll get the same bubble of doom even after hard reset.
Thanks
Either do a hard reset back to factory (and hope you can re sync all your stuff with the PC),
OR
Re flash the rom to C Shekar's "b" rom. It really is very good, and transforms the phone. In fact, it is so good that I have finally stopped fiddling with my phone! (and I'm a born fiddler!)
It is very good, and works immediately, but you might need to spend time tweaking it - the must is to install the correct radio.
I've done quite a lot of rom upgrading, so am quite comfortable now with the process. If you want to do it and need a hand, let me know.
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Have tried disabling all firewalls with no luck.
I've hit a brick wall on this one, but am fearful it will be hard to get device back to working order again if I do hard-reset and still can't sync
Suggestions very welcome
Thanks
New_Wizard said:
Have you tried to verify your firewall? Last time I had some Sync problems was just after updating my firewall that changed settings to default, blocking the Polaris-PC communication.
Click to expand...
Click to collapse
OK, I feel for you on this one!
If you don't want to flash to a new rom (or, re flash to your old one), there is a solution but it involves removing and renaming your Outlook.pst file ... the procedure (which is on this site somewhere) seemed fraught with danger, to me, so i preferred to re flash when i had a similar problem.
Before re flashing, if you decide to, you backup your data using PIMBackup - only your contacts and maybe phone call list, not anything specific to the phone's operating system or software.
Re flash, then restore the data.
Then, Active Sync will see the phone as a completely new system.
I have WM6 running on a HTC Trinity (the Orange SPV M700 variant) has been wonderful for over a month now, last night I reset it cause I hadn't in ages and it was getting all bunged up and slow, when it came back everything just stopped working.
Touchflo, HTCHome, all the stuff i had running on startup instantly blasted errors at me, and all the applications i have installed wont run, including .cab installers..
The error is:
"The File [File name] cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring the file."
I'm not one of these idiots who just panicks and complains about a problem, i've searched google a lot, found that its probably the 'security configuration' and found a program that should be able to change it, only, it can't connect to it properly through activesync, i assume because of the same thing. I would just wipe it clean, even re-flash the ROM if i had too, but I want to back everything up first with something like PPCPimBackup which has worked wonders in the past, only, I can't run the executable...
If it really comes down to it i will just manually backup my contacts list and suffer the other losses, but i'm sure there is some genious on these forums who has a magic sollution..
Always keep in mind, it's called a Pocket PC, because it's just like a PC. So from here on out, be sure to reset daily, it's quick and can help over a long run. As far as it not running now (don't know if you have fixed it yet) but try another reset, sometimes when there are too many startup apps, it can cause some chaos and certain apps won't run. Or try uninstalling the apps not working and reinstalling after a reset, after the uninstall.
Also, always a great idea to backup.
I would like to think i'm pretty good with computers, if this happened on my laptop or desktop I'd be able to find the registry values or find a program to change them for me to stop it blocking the apps from running.
Trouble is, I can't run the PPC version of RegEdit because it is blocking EVERY .exe, If it wasn't PPC i'd boot it up in safe mode, using all the default values, but there isn't on in WM6 by default (to my knowledge anyway)
I've reset many times and nothing changes, turned it off, even taken the battery out just in case it made a difference.
I think i'm going to have to do a hard reset and suffer the losses..
Sometimes a hard reset is the only solution.
Saw this in a signautre from NiteStalker, both hilarious and true, "If knowledge is counted in Hard Resets, I must be a genious!"
Does the HTC Raphael have any kind of Safe Mode that you can boot into which would disable any auto-run programs and allow you to use the device in a "plain vanilla" mode?
My specific problem is that I've managed to install a program which apparently sets itself up to auto-run at startup, and which has effectively bricked my phone. The device isn't completely unresponsive. Using keyboard shortcuts I can run certain programs such as Opera or the mail client. Unfortunately, I can't get into the Remove Programs settings applet.
I also can't get it to sync with my PC, which would be another way to remove a program. When I plug the USB cable in, I get the "Choose a connection type" dialog, but the PC doesn't recognize that the device is plugged in. So that's a dead end.
I've done multiple soft resets, to no good effect. The phone hangs at the same place each time, which is before the Today screen appears BTW. I'm viewing a hard reset as a last resort, since I really don't want to spend the rest of the day reinstalling and reconfiguring applications and system settings.
Any ideas would be appreciated. I've been searching the forums and wiki for about an hour, but haven't found anything relevant except for something for a different HTC device. I've spent several hours trying different things that I've thought of with varying results, but the basic problem remains. And finally, while I'm new to this forum, I'm definitely not a noob. I've been a serious PocketPC user back to the days of the Casio E-100, and a mobile device user starting with the original Newton.
Thanks in advance.
Scott Trotter
i know the older versions of spb mobile shell had a safe mode, i havent use spb since my nike tho so i dont know if its still included
obviously as you cant install programs in your current state i suggest u try a hard reset
it was wkTask or ILauncher that had it. Check it out
What did you install? And how does it run at startup? Is it just a link in the windows/startup folder, or a reg entry? If you can launch a file explorer, reg editor, or sk tools, you should be able to disable it.
I'm not 100% sure, but I believe that the culprit is SPB Wireless Monitor. I had a discount coupon for SPB software that expired last night at midnight, so I installed a couple of trial version programs to check them out. Everything worked fine until I tried Wireless Monitor, which apparently bricked the phone. I say "apparently" because its possible that the problem is caused by some type of interaction between Wireless Monitor and something else. In any event, I'm not able to run anything on the phone that will help me diagnose or fix the problem...whatever it is.
I'll probably wait until tomorrow to see if anyone comes up with a reset-saving solution, then throw in the towel and do a hard reset. Probably take the opportunity to try a different ROM while I'm at it.
SPB Pocket plus brings a safe mode to every windows mobile device; it deactivates all autostart proggies & has helped me a lot of times. i have one more cab to install safe mode, but i dont know where its from, and i remember that it does not work so good as SPB Pocket plus does ...
hope it helps
Boris
In my own situation, I ended up having to hard reset and start from scratch. Oh well, such is life.
To wrap up, based on the responses above or the lack thereof, it appears that the following is true:
1) There is no "safe mode" capability in the Raphael, neither as a hardware feature, nor as an operating system feature.
2) There are some third-party software alternatives which offer this capability, but you need to have the foresight to have them installed so that they are available in an emergency situation.
Thanks for everyone's help.
Very much bolting the stable door etc etc but
Get a decent backup client and schedule it to backup every day (week, hour, month - depending on how often you change the data on the phone).
If you envisage more than a few hard reboots in a year (changing / testing roms, trying software you might decide you hate, or just a geek etc etc) spend a little time creating a UC setup (there are a few different versions / ways now so i wont prejudice by linking to any one).
I know its not a fix, and requires a little preperation, but for a few $$ and a handful of hours, its can save a whole load of grief later on.
borisku said:
SPB Pocket plus brings a safe mode to every windows mobile device; it deactivates all autostart proggies & has helped me a lot of times. i have one more cab to install safe mode, but i dont know where its from, and i remember that it does not work so good as SPB Pocket plus does ...
hope it helps
Boris
Click to expand...
Click to collapse
yeeah spb pocket plus not mobile shell thats what i ment lol
Beeble said:
Very much bolting the stable door etc etc but
Get a decent backup client and schedule it to backup every day (week, hour, month - depending on how often you change the data on the phone).
If you envisage more than a few hard reboots in a year (changing / testing roms, trying software you might decide you hate, or just a geek etc etc) spend a little time creating a UC setup (there are a few different versions / ways now so i wont prejudice by linking to any one).
I know its not a fix, and requires a little preperation, but for a few $$ and a handful of hours, its can save a whole load of grief later on.
Click to expand...
Click to collapse
I've given that lecture many, many times myself. Its embarrassing to be on the receiving end.
I'm surprised that the Safe Mode feature isn't in SPB Mobile Shell. After having it in Pocket Plus, and it being so useful, why take it out?