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Got a GPRS disconnect problem on WM6 ROM

Anybody known the issue of GPRS disconnect by itself when the device (Dopod 818) is the standby mode for a long times? (if I need to turn-on GPRS, I must Reset device or off-on the radio again).
I face this boring problem when I used ROM WM6. Not occur on WM5 ROM. How I can fix this problem? Anybody can help?
Thanks a lot for every post and advise.

Check the newest Radio Rom

ํYes, current I using Radio 2.69.21 but the problem still remain....

cpc said:
ํYes, current I using Radio 2.69.21 but the problem still remain....
Click to expand...
Click to collapse
Which WM6 ROM did you installed?
Is that such a big problem to you? You may in line of more surprises from WM6. How about WiFi on/off not stable? How about missing calls? Check out BT with different head sets yet? How is the incoming sound volume adjustable?
You may want to stay on WM5 and read more on this forum and find out which WM6 ROM you want to install. They come with different favors!!!

Lost SMS. WM6 issue? ..any idea?

first of all: sorry for my poor english!
unfortunately I keep on losing some SMSs.
I have changed different ROM (from the NBD 4... up to the 8.2 that currently I have in use, XDA6 in all the releases...) but the problem persists.
sometimes... not frequently (unfortunately always from a person for me very important) I lose the SMSs: the telephone "revives", illuminates the display green and red buttons... but nothing.... SMS=0
(I have called the person that I imagined had written me and has confirmed me)
I have tried the whole radios: 2.69 (good audio...), 2.61...very fast but bad receipt, 2.47 (I thought the best), 2.37 (original of mine k-jam Italian), 2.25 of T-mob and finally the 2.19.. from all declared the best... but with a bad audio according to me.
Any idea?
with a downgrade to WM5 the problems seem to disappear....
Please, help.... i love WM6....

i think its not bcuz of wm6 !
you RESET your phone without any reason ! if you RESET your phone , all incoming data will be lost !
so try shutting down your phone by pressing and holding the power botton and this problem probably will be gone

Tau,
This is a confirmed problem with WM6, if you search around you'll find the T-Mobile Radio ROM and CIngular Radio ROM threads where people outline some of the issues they've been having and the fixes they've tried and gotten to either work or fail. I'd just reccomend either switching back to AKU 3.3 or just keep trying different radios.

That's a radio issue, the only ones that seem to work consistently is Farias version of 2.69 or 2.19. The non faria version of 2.69 still seems to have that problem, at least for me it did.

thanks...i'll try faria's one
xeno1 said:
That's a radio issue, the only ones that seem to work consistently is Farias version of 2.69 or 2.19. The non faria version of 2.69 still seems to have that problem, at least for me it did.
Click to expand...
Click to collapse
thanks
tommy

No problem. The easiest way to figure out if a radio is going to work for you is to hook your phone up to activesync and then call yourself or text yourself while it's connected. If the the send and end lights come on but you don't recieve the call or sms it's time to flash a different radio rom. Call yourself or text yourself a few times to make sure because you may just get lucky and it recieves the call or sms the first time or 2.

Can't turn on the bluetooth

hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.

I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db

MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!

No one has a clue?

I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom

any other idea?

Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!

ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.

has anybody of you having this problem tried to change to another rom?
if yes? did this worked?

any news on this?

No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!

Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great

Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.

What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps

PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !

Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?

Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)

You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps

Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool

Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy

HELP!!!!!

Until about 3 days ago the sound on my phone worked perfectly, I have installed dutty's rom for about 1 month ago. On friday or something the sound simply dissapaired from the phone, and now I am only able to hear sounds through headphones/earplugs.
I have discovered that if i press the wheel on the side inwards, the sound returns as long as I am holding my finger there. What is causing this, and how can i possibly fix it?

I can't anylonger hear when the phone is ringing or anytthing

What radio are you using? Try updating your radio and reading the wiki.
http://wiki.xda-developers.com/index.php?pagename=DuttySeriesKaiser
Problem: I have no sound.
Solution: You need to install a Windows Mobile 6.1 radio.
Click to expand...
Click to collapse
List of Kaiser radios:
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Radio

From what I get he didn't flash anything new or change anything? I would try a hard reset and see if that fixes it if not flash a new ROM and Radio that is known to work and if that doesn't work trade it for a refurb from your provider.

I just tried both hard-reset and installing a new rom. It is not working as I have seen yet. I don't think its a hardware error because i have never lost the phone on ground yet, and it has never been in contact with water. I have also tried to reset the software, but nothing helps
I also can't remember installing a software or making any changes other then gps fix previously before the problems started occuring. Might it be possible that somehow a change or something somewhere have made my phone uncompitable with the current radios?
As I said previously, I get trough the headphone. the odd thing is that i get the sound on the phone back if i press the scrollwheel inward a bit hard. I think there is a registry error or something somewhere.
Though this is very annoying because I can't hear when the phone is ringing. The phone is too big to be in my pocket, and then i need to keep it in my jacket.
I would be grateful if anyone could provide a solution to this-

though i have read through the wiki, and I find it strange that a rom and radio that previously were working, suddenly stops working.

amik5 said:
though i have read through the wiki, and I find it strange that a rom and radio that previously were working, suddenly stops working.
Click to expand...
Click to collapse
I fully agree. I have the same problem with all Dutty's ROM. Once I pair the bluetooth device the first time and have it connected, from then on the sound goes to bluetooth headset. Thus, I miss calls if I am not wearing my bluetooth headset 24/7.
When the bluetooth headset is disconnected, still there is no sound from the phone. Again, I miss calls.
The Radio which I use with Dutty's ROM is alway included in the ROM.
Maybe, some registry settings?
KOR!

But the strange thing here is that the sound worked perfectly until some days ago, but maybe i should try to just reset the whole phone back to its original setting, and then reinstall everything?
I think its just annoying that something like this occurs when the phone is working perfectly.

Though i don't need to wear headsets when i am talking in the phone; the inbound speakers are working as they are supposed to

Ok, i have tried every radio possible now, and none of them works

amik5 said:
Ok, i have tried every radio possible now, and none of them works
Click to expand...
Click to collapse
Try to install a different ROM which has built in Radio with the ROM. Such as this:
http://forum.xda-developers.com/showthread.php?t=381837
Hope this is helpful.
KOR!

flash it to original radio and rom, if it still does not work i think it's time to get that replaced. you may have to warranty it.

How do I do that? If there is any help, I have 2 other htc kaisers at home if there is possible to retrieve anything from them

amik5 said:
How do I do that? If there is any help, I have 2 other htc kaisers at home if there is possible to retrieve anything from them
Click to expand...
Click to collapse
Just flash some other ROM and see what happens. Either flash the ROM from the link I have given or flash the original ROM.
Spend half an hour and you will know if it is software or hardware problem.
The easy way is to download the ROM from the link given above and let us know the results!
KOR!

Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...

amik5 said:
Until about 3 days ago the sound on my phone worked perfectly, I have installed dutty's rom for about 1 month ago. On friday or something the sound simply dissapaired from the phone, and now I am only able to hear sounds through headphones/earplugs.
I have discovered that if i press the wheel on the side inwards, the sound returns as long as I am holding my finger there. What is causing this, and how can i possibly fix it?
Click to expand...
Click to collapse
You should have made this post in the thread of the ROM you're using!
You don't have a signature so we don't know what the @#$% you have on your phone.
It's not like Dutty only has 1 ROM out.
There's several individuals who go thru Dutty's threads & help individuals like yourself.
So, if you post there....you will get the help you need.
Moderators.....please close this useless thread !

Leechoonhwee said:
Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...
Click to expand...
Click to collapse
Has anyone tried reinstalling the BT then.

Leechoonhwee said:
Same problem here. I noticed that it only happens after pairing it with bluetooth. I was on the ROM for a month before i pair it with bluetooth and then voila ... no sound.
However, my problem can be temporarily solve by resetting the phone. I was about to flash to the latest Dutty's and see how...
Click to expand...
Click to collapse
Just tried Dutty's April 1 (no April fool) ROM and it doesn't have the above problem. Here is the link for it:
http://forum.xda-developers.com/showthread.php?t=380991
KOR!

In the future, please reply to an existing thread when reporting problems. Please do not create new threads.
If you're not sure why this thread was closed, see the forum rules or watch this video.

Resetting the Rom
I have a phone where the hardware is malfunctioning, and i want to send the phone back for repair. The only problem is reinstalling the previous OS.
I had originally a norwegian OS (1.56.409.8711). I do have acess to another kaiser with the OS i want, so is there anyway to retrieve it from the phone?

random no sound issue

I became a couple of weeks ago the happy owner of a HTC Cruise bought with a personalized WM 6.0 Orange RO firmware. Unfortunately I had the great disappointment to discover that from time to time, even two or three times a day, the sounds disappear, I mean all of them – the voice of the caller, alarms, notifications, no matter if the device is on or in stand by. That happens with no apparent reason, in different times, even while I am speaking with a caller – so, while I am talking with somebody, all of a sudden the phone's sounds disappear - I am speaking but I am not hearing the voice of my caller who keeps talking with me. On other occasions, my wife or other persons call me, but because the phone doesn’t ring in my pocket, I am unaware it's ringing and I don't know I have to pick it up and answer.
Whenever it happens and I notice the issue, I soft-reset the device and the sound returns, but after a few hours the problem reappears.
I must confess that I didn't use the original rom at all, as soon as I got it, I upgraded to a a newer rom, at that time deciding on a pdaviet 6.5 ROM, using the recommended radio. Thinking it might be a ROM problem, I hoped switching to an official firmware would solve the problem, so at the moment I am using the official 6.1 firmware (I think it comes with it's own radio). The issue remains.
The only thing that remained constant is the hard spl - could that have anything to do with it??
Any ideas?

I doubt it's Hard SPL issue... too many users (with very various ROMs), and not a common problem.
It could be some software, since problem is not constant. Does problem repeat if using "naked" ROM - meaning, no additional programs installed?

so simple
Great idea! It was so simple it didn't even cross my mind. And you are right, it could be an explanation, considering there is ton of installed programs. I'll do a clear storage and keep you posted.
thanks!

I had de same problem. I beleave it is the radio. Now I have V.1.59.42.15 and it works fine.

I'm not sure...
perpal said:
I had de same problem. I beleave it is the radio. Now I have V.1.59.42.15 and it works fine.
Click to expand...
Click to collapse
I have (and had) the same version of radio, because that's included in the official htc wm6.1 rom.
Right now I'm testing the pda without any additional software installed, and up to this point I haven't noticed the audio bug. I'll wait some more and see

Nice.
Check my list of installed programs.
I have NO audio, BT or GPS problems at all...

i have the same problem with wm 6.5 roms. when i install any 6.5 rom. my polaris goes to silent.. then i reinstall any 6.1 rom it works fine..

Try other WM 6.5 ROM... if you have to...

Same problem here, with 6.1 roms bepe's one an the oficial of movistar (here in spain).
And no other adicional programs instaled. (except TomTom)