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Help needed phone doesn´t not boot anymore

Hi,
I have tryed to upgrade my rom to a new version (Prophet WM5 AKU3.2 v3231). Followed the stept correctly, however my phone does not boot anymore. It gets stuck in the qtek logo (when it displays the AKU version i´ve got) and the sceen gets all shacky.
An addictional problem is because it is stuck at that point it does not connect to my computer....
What can I do to fix this, any good suggestions
Thank,
Sebastiaan

You should be able to enter bootloader mode by pressing and holding the camera button while you power on your phone. On the bottom left, you should then see "USB" - connect it to the PC and flash it again.
Had to do this yesterday after flashing failed.
Mike

thanks it worked
Sebastiaan

Error [296] Upgrade Only
Hello
I have same Trouble & I Make Bootloder from USB but Always I get This Error
ERROR [296] UPGRADE ONLY
This NBF file connects used for your PDA Phone. Please get newer NBF file.
Note: I try to Upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but my Phone Stack So I reset as say after 30 m
Now I trying to back to Old Software from I-mate
Also I try to upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but no Connection....
Please help me I with out Live (Phone)

I know it sounds strange but i used a different USB port and then it did connect. Now that everything is back to normal i can use the old one again.
maybe it works for you as well

I tried doing that, but for some reason my computer doen't recognize the device...pls help!

Cant Flash my Vox! Plz Help

Hi All,
Out of the blue my HTC Vox stopped booting. I mean, it would load to the windows mobile screen and then stay there till eternity. Removing my memory card and SIM also did not help! I then tried the hard reset option.
Even after hard reset it sometimes boots(1 out of 15 times) and when it does...it hangs after 10 to 12 minutes. Still have not put my sim n memory card into the phone.
I tries flashing the ROM using the ARA 1.27 ROM. After it rebooted to the bootloader, the flash utility gave a connection error! It did not connect to ActiveSync and stayed at the bootloader screen.
I still do not know how to flash it successfully.
If anybody can help me out, I'll be extremely grateful!
Thanks
Prateek

take the battery out, put it back.
connect your Vox (USB).
Hold the camera button and turn on your Vox.
you should see a red, blue and green screen (if my memory works as it should) and the computer should recognize the device, though you won't be able to explore it with activesync.
Run the SDA_ApplicationUnlock thingy (if you need to)
now try flashing the device.
If it flashes but after 3% restart, you need to do a CID unlock right before flashing.
hope that helps.

Invalid Vendor ID
Hi MoRkusReX,
Its giving me Invalid Vendor ID. How do I CID unlock it?
Thanks,
Prateek

http://forum.xda-developers.com/showthread.php?t=330909
first post , download the last file:
Vox USPL- CID BYPASS.zip
There a Readme file in there, you should read it.
post back where you're done.

No Luck!
Hi MoRkusReX,
Since my phone is not booting into the OS thus I cannot use the UPSL_CID provided in the link.
Only once I have been able to boot into my OS and followed the instructions given in the link. The phone comes to the Linux black screen and then switchers off. Then the ROM Update Utility with which i'm trying to update the ROM gives an error that "cannot connect to the phone".
So, now I need to flash my ROM from the bootloader itself. Have managed to get mtty and connect to the phone. But even trying ResetDevice command, the phone does not boot.
Can you tell me the exact steps to flash a new ROM from the bootloader itself including CID unlocking? Can it be done??
Thanks,
Prateek

prateekswarup said:
Hi MoRkusReX,
Since my phone is not booting into the OS thus I cannot use the UPSL_CID provided in the link.
...
including CID unlocking? Can it be done??
Thanks,
Prateek
Click to expand...
Click to collapse
yes it can be done.
you don't need to boot to OS, I couldn't either. after the steps from my first post here, run the uspl_116_jockyw.bat file. follow instructions.
that will unlock the CID.
Now the VOXs' screen should be white or so... then you run the ROM update thingy.

Hi..
I connected with the usb and got the bootloader screen.
tried running the SDA unlock program...the button to unlock the phone is grayed out. Cant click on it.
Next tried running uspl_116_jockyw.bat file
..cannot connect to phone and hence copy of haret.exe did not occur and neither did pmemtest run successfully...
What am I doing wrong??

ok..
first steps again..
battery out, back in.
connect USB
CAMERA button + Turn on.
now.. does windows do that USB sound? you know.. "tu du" ?

No sound....using win 2k Nt server edition...
but has detected my phone once on that USB and then allows me to talk to the phone using mtty....as in commands like ResetDevice work on the phone using mtty..
also, cannot get into bootlaoder mode with USB plugged in...

Steps and their results:
Disabled USB connections in activesync
Booted to the bootloader (red and green and Blue screen)
Connected the USB
"USB" displays on the left hand side corner
Now tried unlocking using Apllication unlock...grayed out button...
Tried running USPL bat but stops and says phone not connected when copying haret.exe
Using windows NT server 2003

if the SDA Application unlock button is grayed, of course the USPL won't work.
why "Disabled USB connections in activesync"?
And.. I doubt this is the problem but you should check on an winXP pc, I did it on XP.

No Luck!
Tried the same with USB enabled...same result

basically the thing we need to figure out is why your computer doesn't recognize the device.
the rest is obvious.
when I go to bootloader on my device windows pops up with a message says windows found device "and it's ready to use". like when you cannot every other USB item.
have you tried doing that on an XP system?

Going to do that now....lets hope it works....
Does ur activesync turn green when u connect at bootloader?
Also, I have removed my sim and memory card...thats okay right?

yeah, I removed both of them.
and no, activesync didn't turn green, but Windows recognized the device when I turned it on. turn on the speakers and wait for that winxp "USB connected" sound.

Still No Luck!
Tried doing the same on win xp...
no luck...
it connects to win xp ans says new device found...and ur USB device is now
ready to use...
after that i try application unlock it still gives me grayed out button....
ne suggestions???

Finally....
Finally got it done...
Thanks for all the help....
I managed to cold boot into the system for one time ans then SDA unlocked it and then ran UPSL .... it ran and then balnked out...
then i disconnected the usb before the ROM update utility and unchecked the USB option in active sync...
then i flashed it with the ARA rom...
Seems to be working okay now..will test for a day and see...
thanks a lot
prateek

prateekswarup said:
Finally got it done...
then i disconnected the usb before the ROM update utility and unchecked the USB option in active sync...
prateek
Click to expand...
Click to collapse
I'm not sure this step was necessary but as long as it worked.. good times.
btw, how did you boot into the system?

kept trying hard reset and repeated booting...( it was booting 1 in 15 times type...)..and one lucky time it didnt hang..so used that window to slip in the SDA unlock and USPL..
thanks ...

you're welcome.

wizard g3 stuck in bootloader screen

hello everyone. i just bought a g3 wich remains stuck in the ipl/spl screen. i tried VIPPIE 's tutorial (many thanks man for ur work) and flash button rom 1.05 to revive the phone. it flashed without any error , but same result. phone doesnt pass the ipl/spl screen. next i tried to flash Xda_MiniS_LaunchROM_v154102, flashed ok but nothing happend. i m just stuck on the ipl/spl screen. the phone isnt bricked but i can not start it to do a soft spl and flash it. any ideas ?
because it s an o2 xda mini s , i thought an original o2 rom would do the trick (start the phone) but i couldnt find an original rom (tried the xda dev ftp page and the o2 one).
many thanks

hehh
same happend to me once. Go online and finde botton run , update utility 2.00.1
go step by step:
Disconnect your phone from the usb cable,disable any Firewall and Anti virus and reboot your Pc.
1. Make sure your phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t Bluetooth for the Upgrade)
4. When you see usb appear at the bottom of bootloader screen
5. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
After then, install origial ROM. (u can try T-Mobile MDA Software Version (2.26.10.2) )
Let me know if it's working

ty man for ur reply , i have tried every possible solution, including mtty! no luck. from ur post i didnt understand the following
Go online and find botton run , update utility 2.00.1
Click to expand...
Click to collapse
did u mean button rom . if yes , what the 'update utility 2.00.1' ?
ty

can i use mtty to revive my phone? i found some command for erasing my entire rom in the phone , but it doesnt seem to work . help me

I-Mate Jam Bootloader & Connection error!

Hello XDA Nice Team !
By mistaken i wrote some file to my bootloader in my I-Mate Jam ..
That was after using the bad ROM : 2.03
it's the worst cooked version i saw !
Now my bootloader mode is working .. but no way to connect to PC with USB port ..
My computer does not recognize my Magican when plugged in bootloader mode anymore!
Bootloader Ver: 1.0
is there any way to fix or upgrade or restore original bootloader
Now i cant upgrade or downgrade my magican by any method
Noway to use successful connection with any roomupdate utility
Please help me to fix or restore my bootloader!
Thanks to any one read or replay or try to help or help me to resolve my problem
XDA lover

i'm sorry that happened mate...
i've had success with flash-from-bootloader attempts before, both on my Magician, when i accidentally flashed off of Vista and it'd enter the bootloader every week or on a reset using the reset hole, and also on my Wizard when i ignored warnings from WM5torage and it'd only enter the bootloader
what precisely happens when you connect to the PC, allow USB connections in AS/MDC, and let the phone enter bootloader however it does? i can just flash a rom from there, but i won't (iirc) get any reports of as recognising the device...

My experience:
1- when i plug my sd card into my jam .. usb not recognized in bootloader mood !!
2- when i use puty or roomupdate it reaches to USB> then when i type any command it does not respond !
3- i could do something .. i let my phone bootup and this i-mate logon screen stays 4ever .. i connected my ppc to pc and i could explre my imate by activesync ...
i could reach something .. when i explore my phone and remove everything from startup folder .. my phone boots .. and i can see start botton .. no touch alignment comes .. and everything works .. but.. screen is virtually reversed .. i can see the OK botton but i must click on the facing area and it be clicked ..
i think i executed some wrong hard SPL to my phone ant that happened >
is there any way to resolve this problem?
is there any way to erase flash on my I-Mate Jam????
is there any way flash my phone?
i also have prepaid JAFWM with pkey and USB cable .. no BOX ..
Help please!

that's messed up... howsabout flashing it at the point when the phone boots up? if there's an AS connection there, then it may work... i'd flash to an official rom though

Same problem , PLS Help !!!
Thx for help

You should check USB connection I think...
Try plug your battery out of device and wait a moment (e.g.10 minutes) and try again,sometimes it will be fine when you did this.

If your magician isn't detected at ALL by your PC when plugging the USB cable into it (i mean, no new hardware; no unrecognized hardware; nothing is detected in your PC when you plug the USB cable), and unless you had previously made a SD backup of your entire Flash with this procedure ( http://wiki.xda-developers.com/index.php?pagename=MagicianSDflash ), then your only option will be to build a JTAG diag cable:
Here are some general directions / ideias:
Magician JTAG pinout: http://wiki.xda-developers.com/index.php?pagename=MagicianJTAG
How to build/run the JTAG: http://wiki.xda-developers.com/index.php?pagename=DeadBoot
Photos : http://www.cf-box.com/htm_data/55/0912/1679.html
Some interesting stuff for debugging problems: http://pda2u.ru/ptopic205.html
For sure cotulla has one built so to test his ROMs + bootloader - maybe he will be willing to give you some directions if you run into problems, and above all, give you a prepared .nb0 (with the bootloader file) for your magician, which i do not know if there's one out there, extracted from an original ROM.
Anyway, you can always try and do it for yourself using itsme utilities. Follow this link: http://forum.xda-developers.com/showthread.php?t=218643
Regards

Keeper,you're awesome! I'm searching for JTAG,too

xiaojin1985 said:
You should check USB connection I think...
Try plug your battery out of device and wait a moment (e.g.10 minutes) and try again,sometimes it will be fine when you did this.
Click to expand...
Click to collapse
Dear xiaojin1985 ,
Thx for your help, But unfortunately i tried your solution but it dosnt work !

Dear Keeper,
Thanks too for your help,
and i think the solution for my problem is one of the solutions you says ( How to build/run the JTAG: ) ,
but the pictures is not available anymore , so pls can you get the pictures ?

All the pictures are in here:
http://s218.photobucket.com/albums/cc23/alex_beda/ and in attachment there's a .mth file with all the pics built-in.
Don't take it wrong what i'm about to say, but in all honesty if you can't figure this out yourself (digging up the internet for the missing pics), i would suggest that you shouldn't try this, since this ain't easy at ALL...
Just to give you some ideias, it will require you to adapt your magician test point signals (TDO;TDI; nRESET; etc,)seen on the magician pinout pic to what is said; solder very thin wires (best done with a small hot air tip); fixate the small dip switch (micro switch) to be always on; keep the USB connected...idk... plus alot of other small details which ain't easy to accomplish.
Personally i haven't tried this yet but for sure it would work
If you decide to go ahead, please post some results!

Connection error solution
this is my problem
hi all. A friend of mine gave me an S100, and after i played for a few days with it, i decided to update it's rom. A "country error" problem appeared,cause i have the greek version, so i ran MaUpgradeUt_noID.exe which completed (as showed 100% process). My (new) problem is that i cannot update anymore. Every time i enter boot menu, i ran the upgrade
(HTCMAG_ROM_WWE_O2.rar) following all the steps normally. When the device resets (so the upgrade is going to start), it's re-reseting again and showing ERROR 101 connection error. Any ideas?
Qtek Greek version
R 1.12.00
G 1337.42
D 1.12.00 WWE
P.S. apart the problem everything is function properly
and the solution
hard reset
plug usb (uncheck allow usb connection in activesynch )
run MaUpgradeUt.exe radio_1.11_greek but idont reset the qtek in first screen
and upgrate downgrate start all ok
reset
welcome screen
hard reset
plug usb (uncheck allow usb connection in activesynch )
run MaUpgradeUt.exe MagicianRadio_1.12.10. uk but idont reset the qteki n first screen
upgrate from radio 1.11 to 1.12.10
reset
welcome screen
hard reset
plug usb (uncheck allow usb connection in activesynch )
run HTCMAG_ROM_WWE_O5_251209
everything is ok my magisian run the new Rom

here..........................

Need Help with Kaiser !!!! (Blank screen , green light)

Hi ! I have a problem with my Kaiser ! The screen is black, the device doesn't turn on ! But when i hold the power key & soft reset hole at the same time,
green light comes on, but the screen stays black ! Is there a way to make my kaiser working ? (Sorry for my english)

Remove battery and then press power button 30 seconds or more.
Worked for me.

Assface said:
Remove battery and then press power button 30 seconds or more.
Worked for me.
Click to expand...
Click to collapse
it doesnt work ! I think there is a problem with spl , because this problem appears after unsuccessful hard spl installing ! I don know how to fix this

IP13 said:
Hi ! I have a problem with my Kaiser ! The screen is blank, the device doesn't turn on ! But when i hold the power key & soft reset hole at the same time,
green light comes on, but the screen stays blank ! Is there a way to make my kaiser working ? (Sorry for my english)
Click to expand...
Click to collapse
Not trying to oversimplify things, but is the device fully charged? Did you have any problems during the flash? Which SPL did you flash? Have you tried a hard reset? Can you get to the bootloader screen to verify the version of SPL installed vs. the version you tried to install?
Just a few questions to help us try to figure out what is going on. Take care!

krouth said:
Not trying to oversimplify things, but is the device fully charged? Did you have any problems during the flash? Which SPL did you flash? Have you tried a hard reset? Can you get to the bootloader screen to verify the version of SPL installed vs. the version you tried to install?
Just a few questions to help us try to figure out what is going on. Take care!
Click to expand...
Click to collapse
The device is fully charged ! The problem was when I tried to install hard spl ...the screen stuck and I made a reset ,after this the phone ca not be turned on and all I see is green light.
I can not get to bootloader screen , when i try to turn on the device the screen i black (blank) but the green light is on

IP13 said:
The device is fully charged ! The problem was when I tried to install hard spl ...the screen stuck and I made a reset ,after this the phone ca not be turned on and all I see is green light.
I can not get to bootloader screen , when i try to turn on the device the screen i black (blank) but the green light is on
Click to expand...
Click to collapse
How are you trying to get to the bootloader screen? Have you fully read through this thread:
http://forum.xda-developers.com/showthread.php?t=533976
Finally, I would recommend downloading the original ROM and installing it. The ROM for the Tilt is here:
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=2&dl_id=94
That is straight from HTC's website, and you might look to see if your specific phone is there. You should be able to download it, connect your phone with the USB cable and run the downloaded file from your computer to bring your phone back to it's original state.
If that works, I would then re-read the link above thoroughly and give it another shot. Hope this helps!

krouth said:
How are you trying to get to the bootloader screen? Have you fully read through this thread:
http://forum.xda-developers.com/showthread.php?t=533976
Finally, I would recommend downloading the original ROM and installing it. The ROM for the Tilt is here:
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=2&dl_id=94
That is straight from HTC's website, and you might look to see if your specific phone is there. You should be able to download it, connect your phone with the USB cable and run the downloaded file from your computer to bring your phone back to it's original state.
If that works, I would then re-read the link above thoroughly and give it another shot. Hope this helps!
Click to expand...
Click to collapse
Active sync doesnt recognize my Kaiser!

IP13 said:
Active sync doesnt recognize my Kaiser!
Click to expand...
Click to collapse
When you try to run the original HTC ROM installation program (from my previous post) with your phone connected - does it recognize your Kaiser?

krouth said:
When you try to run the original HTC ROM installation program (from my previous post) with your phone connected - does it recognize your Kaiser?
Click to expand...
Click to collapse
no,it doesnt recongnize my kaiser ! when I connect my kaiser via USB Windows says that i have conected a "ZTE USB Modem 6000 CDMA 1x"

IP13 said:
no,it doesnt recongnize my kaiser ! when I connect my kaiser via USB Windows says that i have conected a "ZTE USB Modem 6000 CDMA 1x"
Click to expand...
Click to collapse
I am not asking what Windows thinks you have connected, or whether or not ActiveSync sees the device. What I am asking is: When you run the original HTC ROM installation program:
"RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe"
downloaded from HTC's website, is that program able to see your phone and go through the installation process?

IP13 said:
no,it doesnt recongnize my kaiser ! when I connect my kaiser via USB Windows says that i have conected a "ZTE USB Modem 6000 CDMA 1x"
Click to expand...
Click to collapse
Uninstall Ur Active synce And Install Again .
Then Put Ur Phone In Bootloader Mode I Hope Work Fine
CHK And Post Result

krouth said:
I am not asking what Windows thinks you have connected, or whether or not ActiveSync sees the device. What I am asking is: When you run the original HTC ROM installation program:
"RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe"
downloaded from HTC's website, is that program able to see your phone and go through the installation process?
Click to expand...
Click to collapse
I cant install this rom because it shows me an error : "ERROR [260] CONNECTION
The Update Utillity cannot connect your PDA Phone . Please check that your USB cradle/cable is connected properly between the PC and your PDA phone .
Chech the following :
1.The PDA Phone is connected to the USB cradle/cable.
2.The USB cradle/cable is connected to the PC "
I have allready checked the cable (it works with my other PDA)

delower10 said:
Uninstall Ur Active synce And Install Again .
Then Put Ur Phone In Bootloader Mode I Hope Work Fine
CHK And Post Result
Click to expand...
Click to collapse
I cannot acces bootloader mode , when I am pressing keys to acces bootloader mode the phone screen is still black /blank .

IP13 said:
I cannot acces bootloader mode , when I am pressing keys to acces bootloader mode the phone screen is still black /blank .
Click to expand...
Click to collapse
To access bootloader, you should hold down the camera button (on right side of phone) and the use the stylus to press the reset button (on bottom of phone.) When the phone goes blank, release the camera button.
When you do this, do you still get the blank/black screen?
Also, did you follow EACH step in the following thread:
http://forum.xda-developers.com/showthread.php?t=433835

krouth said:
To access bootloader, you should hold down the camera button (on right side of phone) and the use the stylus to press the reset button (on bottom of phone.) When the phone goes blank, release the camera button.
When you do this, do you still get the blank/black screen?
Also, did you follow EACH step in the following thread:
http://forum.xda-developers.com/showthread.php?t=433835
Click to expand...
Click to collapse
Yes ! I also get the blank screen after following all this steps !

IP13 said:
Yes ! I also get the blank screen after following all this steps !
Click to expand...
Click to collapse
I am not sure.... I have done some searching and ran across this thread:
http://forum.xda-developers.com/showthread.php?t=423486
It has numerous posts about problems people have experienced flashing - maybe you might get some insight there - or at least post your question there where more people might be monitoring the thread. Good luck!

Please take your issue to the right place, better than open a new thread, I sugest
http://forum.xda-developers.com/showthread.php?t=433835
Your situation should be taken by the right guys, not just gessing if this or that might solve the situation, male a post there
Also have a look at the sticky on the top, try to get Dave Shaw help

THx I will try to ask there ....

Fanning the flames.
Okay if you can't access the boot loader then you need to go higher up. I think the chain is Radio Rom, then SPL, then OS. Basically your SPL is gone, that is why your screen is black and you can't get into the boot loader --- cause its gone. So no duh, it can't load the OS. So, your only hope is that your radio rom is working so you can access the phone via cmd interface programmed within it.I really don't know what i'm talking about, but I've bricked my phone too and with some guidance (er explicit instructions in chat) I was (er she was) able to fix it [my situation was far more complicated with a "security locked" device, and a "radio from hell"]. Your key words are frankenkaiser. which you can find here:
http://forum.xda-developers.com/showthread.php?t=394584
Good luck, if you can get into the oemsbl I'm sure your in business. If your feeling nervous bust out the paypal and head to irc.freenode.org #xda-devs {albeit someone will likely help you without the donation but for real your going to hold someone up for an hour or two you should throw them atleast 20$ to save u 200$ }

tyler51773 said:
Okay if you can't access the boot loader then you need to go higher up. I think the chain is Radio Rom, then SPL, then OS. Basically your SPL is gone, that is why your screen is black and you can't get into the boot loader --- cause its gone. So no duh, it can't load the OS. So, your only hope is that your radio rom is working so you can access the phone via cmd interface programmed within it.I really don't know what i'm talking about, but I've bricked my phone too and with some guidance (er explicit instructions in chat) I was (er she was) able to fix it [my situation was far more complicated with a "security locked" device, and a "radio from hell"]. Your key words are frankenkaiser. which you can find here:
http://forum.xda-developers.com/showthread.php?t=394584
Good luck, if you can get into the oemsbl I'm sure your in business. If your feeling nervous bust out the paypal and head to irc.freenode.org #xda-devs {albeit someone will likely help you without the donation but for real your going to hold someone up for an hour or two you should throw them atleast 20$ to save u 200$ }
Click to expand...
Click to collapse
Thx man , appreciate this !!