is this a general problem? i've read the MS article on it, and have done "manage folders...ticked box by sent items" etc, but it still doesn't save the contents in the sent items folder.
anyone got the same problems or seen a fix?
ric
workaround!
The trick or workaround I have discovered is to set up a new mail rule in outlook:
Tools->Rules & alerts->New rule->Start from blank rule->check messages after sending. Now select "through the specified account" and select your imap account. Now select "move a copy to the specified folder" and select your imap sent items folder.
This works but you still have a copy in your old sent items in your personal folder.
HTH, Shaun
I don't have rules and alerts on my tools menu
IMAP sent mails should be saved by the server. If you are using a compatible server, then, it will work. See my IMAP Bible at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=1247&more=1&c=1&tb=1&pb=1 for more info.
@100thMonkey sorry, you have got to do this in outlook on the pc. If sending email from PPC then it will be sent using your operators smtp server. Using the above workaround you can still view sent emails from your pc on your ppc.
Related
I was trying the mail2web OWA service but I found the email I sent from Pocket Outlook account would NOT be retained. I checked the Sent Box and nothing inside. But the email was sent out successfully though. Any advice please?
Just sync again, and your email must appear in your sent box.
from manage folders menu did you selected the send box to sync with other folders...
I have my 8125 sync'd up w/ my exchange server at work with direct push. The only mail I can "see" on my PDA is in the Inbox folder. Once I move it to another folder it dissapears on the phone.. but it does actually get moved where I tell it too... same with sending mail, it sends it fine.. but once its in the sent items folder I can't see it unless I'm using OWA or Outlook on an actual machine.
Probably set this way by default to save space?
... what sajib said should allow you to see mail in other folders...
Sorry about the somewhat-late reply.
My Sent folder doesn't sync, as well. When a message is sent from the device, it'll briefly appear in the Outbox then disappear completely.
It used to work correctly. I could send an email from my PC and within seconds have it appear on the device. Now it doesn't. I did restore from a backup since it was first setup, and that could be the problem.
sajib said:
from manage folders menu did you selected the send box to sync with other folders...
Click to expand...
Click to collapse
No I did not, until I got the reply from 4smartphone support
Now it works flawlessly !!
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Same here
I'm experiencing the exact same issue with a Cingular 8525 with WM6 using a hosted exchange account with Hostway. Items sent from my device items do not appear in the sent items folder in Outook on my device and they do not appear in my sent items folder in Outlook on my PC. I'm assuming that means they aren't saved in my sent items folder on the Exchange server. However, the messages are being sent because I see them quoted when a recipent replies. It's unnerving because I have no confirmation that I sent the email until I see it quoted in a recipient's reply, which isn't very useful for business purposes.
Have you found a solution yet? TIA.
rxb216 said:
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Click to expand...
Click to collapse
If I send an email from pocket outlook it is never synchronized to the sent folder in the desktop version of outlook. Anyone have any suggestions? What a bad design! If I ever have to do a soft reset or phone upgrade (= YES at some point) then all those sent emails are lost?
Partial Solution - Sent Mail FolderSynchronization
I do not want my emails left on a server, so I use POP3. "Profimail", a third party PPC prorgram - is the one I use. It is the only one I can find which allows automated BCC copies to be sent that are not listed on each email - and copies are automatically sent to a different email account I use for this purpose. I also have profimail set up to hide emails sent to that addres in it's sent folder that have been sent to that BCC addres..I have outlok set to receive emails from that BCC address as we'll, but with a rule to automaticaly move any emails sent to that addresss automatically moved to the sent folder in outlook. This works perfectly except for one gap left... showing all the emails sent from the desktop only - on the pocket PC. Any ideas?
i have set up up gmail as pop and imap on my tytn ii (wm6) using settings off google site. i can send emails and download received emails but nothing shows in 'sent items' on either account.
also, the imap account has set up sub folders for all my labels but only folder that has anything in in the inbox. anbody help
...
I believe it start out syncing the Gmail account with the phone "as of" the time in which you turned on IMAP. Don't bother with POP, sorry for the language, but it sucks. Give that a try, send some emails today and see if they store in the sent folder.
Cheers,
Paul
thanks paul, did some tests,
imap nothing appears in sent mail on pda but does go to sent folder online on my pc and also to pop3 account inbox on pda
pop3 does save email into sent folder when sent from pda but not when sent from online. i will keep pop3 account on pda and delete imap for now.
Hi I own an Omnia 7 and also own a iphone 4. I am loving my Omnia 7 but there is one thing really bugging me. I have email accounts sync and on my iphone 4 I notice on sync all sent items (sent outside of the phone) are downloaded.
I have sync'd my gmail account and inbox is fine, but when I go into the sent folder and sync nothing happens! Is this a wp7 bug or an issue with my phone? I assumed it would download all my sent emails from my account from the last two weeks but sent items inbox is empty.
Just signed up to xda but have read this forums for years but registered in the hope someone out there can help me!
many thanks in advance.
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
this is happening to my gmail as well. I am using an hd7.
most inboxes load but the "sent" and "outbox" folders do not sync.
One way I found around this was to sync the "all mail" folder. This will allow me to see both inbox and sent mail. however, it also shows mail in the trash
If anybody has any insight into this issue please advise. thanks
The Gate Keeper said:
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
Click to expand...
Click to collapse
You do the same w/ gmail and it will sync the outbox folder.
Thanks for responses and glad to hear I am not the only one. Its doing it for hotmail and gmail. Just tried suggestion by @mrroey and no joy. Its a very strange issue. I assumed it would download all my sent emails from last two weeks but not working only showing sent emails that were sent from the device itself. Anyone else getting this?
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Google uses a whacked out version of ActiveSync. It's not the Official ActiveSync that Microsoft uses for Exchange/Windows Live, AFAIK.
So there are some issues with it that may pop up.
thanks! creating labels seemed to fix the problem. great workaround.
rwhiteside said:
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Click to expand...
Click to collapse
Works OK on my HD7 many thanks!
If you don't require push email then you can just set up gmail using IMAP. You should be able to sync any folders using that method.