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Activesync 4.1 errors

Hi,
I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, Activesync keeps giving me the error code 85010014.
The funny thing is, there's no problem syncing Notes from Outlook. But the other Outlook items such as Contacts, Calendar and Tasks are unable to sync.
What's happening? Does anyone else have the same problem? Why Notes is ok, but not the rest?
Any help is appreciated, thanks!
CQ
Singapore

Had the same problem after upgrading to WM5. If you use offline folders, make sure Outlook is connected to your Exchange Server, they try to sync your PDA. It takes a little while to sync Contacts and Calendar the first time, but afterwards you can "Work Offline" and sync everything successfully.
If it doesn't work, I would start with a new partnership.... delete previous computer partnerships from AS on your PDA and also delete PDA Partnership in AS on your PC.
There's also a few other posts here that refer to performing a "Repair" of the Outlook 2003 installation and another that says to uninstall and re-install Office 2003 all together. I tried the "Repair" (in Help Menu of Outlook) and it didn't work... I wasn't about to re-install my Office.... Luckily I found my solution through further digging on the Internet.
Good luck! Let us know the results.
Ken

Hi kcchen,
It works! What happened was that I had installed AS 4.1 at home over the weekend. On Monday I came to office, sync and suddenly it works! Never knew that it was becoz of Exchange...
Thanks for the great help. Next, to solve the problem with insufficient ROM...too much for programs, not enough for storage.
Thanks again buddy

Glad it worked for you! I was pretty frustrated with the error also...

where do you get ActiveSync 4.1
mine is ActiveSync 4.00.4343
can you give me the link for ActiveSync 4.1
thx

search goes a long way
http://forum.xda-developers.com/viewtopic.php?t=28019&highlight=4+1

I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!

calendar notes sync

has anyone sorted how to get the notes field from a calendar entry to sync ?

I'm having a similar problem where my task notes are not sync'ing. I think this is a bug, since it used to sync with my Tmobile SDA, but not with my DASH.

I have the same problem after upgrading to WM6 on my Samsung i600...
Did you solved it in the meantime and help me with it?
Thanks a lot,
Roel

My calendar notes sync fine with my WM6 Dash -- it also worked with WM5 prior to the upgrade. Currently using Vista with Outlook 2007, previously it was working also with XP and Outlook XP.
Do you have the most recent version of Activesync? Could that be related?

Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance

Sorry, never had a problem with it so never had to troubleshoot. Maybe you can find a forum somewhere specific to your device -- possibly it's related to a i600 (whatever that is)...
Rooligan said:
Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance
Click to expand...
Click to collapse

Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.

notes sync fine with me. i am using:
- tmobile dash w/ iu russian wm6 beta rom
- activesync 4.5
- outlook 2003

You should look for a Samsung forum -- might be something to do with that device. I do seem to recall an earlier version of ActiveSync having this issue, but I really don't remember -- glad it's not something I'm having a problem with, sorry to hear you are...
Rooligan said:
Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.
Click to expand...
Click to collapse

WMDC says outlook has not been installed

Hi guys !
I have :
- wm6 rom
- qtek9100
- Windows Vista Business
- Outlook 2007
No way to sync with my computer. Everything works fine but the contact/mail/calendar. I can browse my phone, sync photos, music and even Microsoft OneNote data.
WMDC simply says that Outlook has not been installed while I'm being using it everyday and even while I was trying to sync.
I heared somewhere that I had to install Outlook before WMDC, which I did, but no success.
Can you guys help me please, this thing is driving me nuts !

Looks like i'm the only one facing this problem, am I ?
I taught about something today. I have groupwise that is running on the same computer. Do you guys think that might be related ?
Thanks.

Cannot Sync with outlook

I was till recently able to sync Imate jasjar with Microsoft office outlook 2007. When one day my ''Microsoft office outlook 2007'' developed an error with some file. After I moved that file I have not been able to sync with outlook at all. I have tried uninstalling and reinstalling outlook that did not work, so uninstalled full office 2007 and reinstalled that did not work either. Recently my phone crashed hence had to do a hard reset and lost all my data.
I was wondering if someone could help me. The error given my active sync is '' Active sync encountered a problem on the desktop Support code 86000107''. The active sync runs and synchronises files but not contacts nor any calendar enteries. I can explore my Imate jasjar with the sync programme but cannot sync with outlook express.
Please help.
Regards

adibaba1974 said:
I was till recently able to sync Imate jasjar with outlook express. When one day my outlook developed an error with some file. After I moved that file I have not been able to sync with outlook at all. I have tried uninstalling and reinstalling outlook that did not work, so uninstalled full office 2007 and reinstalled that did not work either. Recently my phone crashed hence had to do a hard reset and lost all my data.
I was wondering if someone could help me. The error given my active sync is '' Active sync encountered a problem on the desktop Support code 86000107''. The active sync runs and synchronises files but not contacts nor any calendar enteries. I can explore my Imate jasjar with the sync programme but cannot sync with outlook express.
Please help.
Regards
Click to expand...
Click to collapse
Does that mean I will need to reformat my computer. Cmmon guys that option is for lay people not for experts.
Please help me trouble shoot this.

Syncing with WMDC in Windows 7

I am a new convert to an HTC Hermes - very impressed with the forum and the help available. I have decided to stay with WM5 for the moment, but have flashed HardSPL. I have synced with Outlook using Activesync 4.5 with XP and everything looks good.
On Monday I installed Windows 7, on a separate hard drive, installed Office 2003 and then WMDC. I connected the Hermes, and drivers were automatically installed. Everything looks fine, with WMDC saying connected and a sync took place. But there the happy story ends....
WMDC says a sync has taken place, but the contents of my Hermes has not made it to Outlook. I have scoured this forum and the web, and it is clear that some people are very frustrated with WMDC, but other folks have no problems.
Can anyone point me at a guide or similar which can help me diagnose the problem?
I am considering installing XP Mode and running Activesync 4.5 from there and am happy to report back progress on that.

For those who may have been interested in this thread, I managed to crack the problem today. Took lots of Google searching, some of it looking for the correct question to ask . There are a lot of very upset people out there .
One bi-product of being able to sync was that I managed to move all my contact and calendar data from Outlook 2003 on XP to Outlook 2003 on Windows 7. Much better than playing with .pst files .

And? any references to how you did it?
Hi Bellandbottle,
Could you please enlighten us too, on how you solved the problem, or where to find the solution? That would be more helpful than just knowing you solved the problem!! TIA!