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Hi Folks,
I know, there are so many postings about problems with the Palm 750v and Blackberry Connect. But because I desperately need help and I can not find a solution for my problem, I raise this question again.
My device:
Treo 750v from Vodafone Germany
Software-Version: TREO750-1.16-VFD (latest one)
Firmware: 1.12.0c.00
For Blackberry I am using the software which Palm and Vodafone promote on their homepage.
Blackberry-Version: 2.1.1.31
My company has an Enterprise server an everything is set-up properly.
NOW THE PROBLEM:
Once it starts connecting to the server, after the message DatecTunnel is available it is going to turn to: NO CONNECTION and this is not going to change.
By the way, the PIN is generated without any problem or failure again.
Pls Folks try to help me, because otherwise my destiny will be that I will be forced by the company to change to a BB device :-( So guys, this is a real emergency case.
Looking forward to your kind reply.
Bye
Dirk
dhuels said:
Hi Folks,
Treo 750v from Vodafone Germany
Software-Version: TREO750-1.16-VFD (latest one)
Firmware: 1.12.0c.00
For Blackberry I am using the software which Palm and Vodafone promote on their homepage.
Blackberry-Version: 2.1.1.31
Click to expand...
Click to collapse
With firmware 1.12.0c you have to use the client 2.1.2.52 attached in this thread:
http://forum.xda-developers.com/showthread.php?t=304670
Hi, thanks for your suggestion. I tried it, but it did not work either.
Any other idea ? I am getting mad about that.
Thanks in advance for your kind help.
Dirk
Hi, I re-install everything, soft reseted and now it connects. This is the first step, but still I can not receive and send any mail. Any idea ?
You have to cradle the device with the BlackBerry Desktop Configuration Tool for Windows Mobile on a PC within your company network. This way you connect to your companys BES and get the service books you need.
Sorry, maybe I did not mentioned it. I did this already, but still, no success.
maybe I have to use a different version as well ?
Do you have service books on the device? Check the settings in start >> system >> blackberry.
Normally when you start the BB connect desktop and click on connect, you have to generate a key by moving the mouse. Then your calendar is loaded to the device. Did that happen?
Yes, services are booked. I generated the key and calender was loaded. that is all fine. but still no emails are delivered
Delete the service books (should be 3: ALP, CMIME and CICAL). Then cradle the Treo again and click on connect. Calendar is loaded and key generated.
Plug out the device and make sure that no other programs as Active Sync or Internet Explorer are running in the background (check in task manager on the Treo). Then go to blackberry settings and use the option "register now"
Did it, but no change. The only thing I realized, that a key was not generated, by moving the mouse, because system did not asked for it. But when I see the BB Desktop Software, my PIN is still there. Maybe how to clean the BB Desktop Software ? I de-install and install it again, but the PIN is still there. Does it has something to do with that ?
To make sure that everything is fine on your side, do the following:
Uninstall the Desktop Configuration tool.
Then install this version:
http://sems.org/content/download/bbc4/activesync_bbconnect_desktop_setup_4.0.0.17.zip
Don' t use the default path, change it to another one.
Uninstall the BB client from Treo.
When asked if you want to preserve configuration settings, check no.
Reboot the Treo.
Install the BB client again.
Reboot the Treo and when you are connected do register now.
Then cradle the Treo to the new desktop tool and click configure wireless device.
If you still get no emails then, there is a problem with the settings of your user on the BES and you should contact your BlackBerry administrator.
Hi !
I checked with my Admin and with Vodafone. Finally it was a problem on Vodafone side.
That is the comment from VF: I have checked the Phonenumber. The User uses a Palm-Device, and on the RIM-Database, was the Device a Prosumer-Device.
So I changed the settings on the RIM-DB, and resend the necessary Servicebooks. The Device should work better now (maybe make a Softreset from the Palm)
After that and a soft reset all works great.
Thanks for your kind help, which I appreciated a lot.
Dirk
dhuels said:
Hi !
I checked with my Admin and with Vodafone. Finally it was a problem on Vodafone side.
That is the comment from VF: I have checked the Phonenumber. The User uses a Palm-Device, and on the RIM-Database, was the Device a Prosumer-Device.
So I changed the settings on the RIM-DB, and resend the necessary Servicebooks. The Device should work better now (maybe make a Softreset from the Palm)
After that and a soft reset all works great.
Thanks for your kind help, which I appreciated a lot.
Dirk
Click to expand...
Click to collapse
Hi can you explain how you changed the RIM-DB settings? I have the same issue changing from an E61 trying to setup a Voda 750v
RFBakeruk said:
Hi can you explain how you changed the RIM-DB settings? I have the same issue changing from an E61 trying to setup a Voda 750v
Click to expand...
Click to collapse
Sorry, I can not tell you, because my ADMIN did that in co-operation with VF. But it seems, that if at VF side your device is registered as a BB it will not work, therefore there must change it. Call your ADMIN and VF and tell them that you are running the BB service with a WM device and tell them it's a PALM Treo.
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?
Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.
i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble
us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.
THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.
I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.
Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.
Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.
I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance
My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.
No file ActiveSyncMode.cab !
Help
No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe
would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.
When I plug my TyTN II to my laptop or pc, The active sync icon starts to lookup, but after 1/2 minits i get screen that it was failed to connect. I have this problem since trying WM5Storage. Does someone know how to fix it?? Cause I want to upgrade to dutty's newest rom.
Ps. It does sync with my exchange server but not local with a pc or laptop.
You should check if WM5 Storage is activate (left soft key in the program screen), if yes you should deactivate before connecting with ActiveSync.
I don't know if you have to restart the device, probably yes...
Ciao.
Ensure that usb advance connection tab is unchecked in connection settings,
also you can sync when using wm5torage so you have to disable probably have to restart both computer and device.
If it doesnt work un-install mobile device centre and re-install again, ensure you back up your pims first.
See if it works.
It seems wm5torage mess something up in your connections
let me know if those works
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
leochan2005 said:
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
Click to expand...
Click to collapse
My friend told me I had a much faster rom in november and nothing compares to it
adreyanholley said:
I know this has nothing to do with the topic but Dutty could you make a rom for the Hermes because I love the roms but are not able to use them?
Click to expand...
Click to collapse
There are lots of great rom in the hermes forums, Maybe in he new years I havent got a hermes but I might do one for old time sakes. fingers crossed
I too am having problems sync'ing my Tilt. When I go to uncheck the "advanced network functionalilty" in USB to PC, I get "Failed to disable RNDIS to use Serial"
Please help!
I found an answer after googling "Failed to disable RNDIS to use Serial", where someone mentions a bluetooth COM entry they found and deleted that solved it.
So, I look, find a COM entry from when I was playing with my (old) bluetooth GPS, deleted it, and now I'm able to uncheck the setting.
Now to see if I can finially sync with my PC...
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
alltheway said:
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
Click to expand...
Click to collapse
I have this problem in XP, windows server 2003, vista. Also on diffrent computers + laptops.
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
Did you find a fix yet?
Nope, I realy don't want to do a hard reset, but might friggin have to.
I was hoping to find another soloution.
I will say this, last time I was able to sync anything, it was my 8525 before I flashed a WM6 ROM, but I know it's not a WM6 - XP compatability issue, others here have no problems. I know Vista has issues, so I'm not even worried about that right now. My Tilt still has the factory ROM, and still others have the same setup with no problems. I can't tell you how mad I'll be if I do a hard reset and it still doesn't work!
Would be nice to be able to copy the pim.vol to/from the memory card and have Outlook be able to import the databases from it.
im having same issue with wm6 ever since flash but wing and mda still sync running wm5 think its some sort of hardware issue havent been able to find anything on it though if you figure it out please post..... by the way i tried hard reset didnt work
HTC TYTN - Not Synching
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
SFProphecy said:
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
Click to expand...
Click to collapse
Dunno, I had never witnised this problem. Always had synced with all my devicec. Try the HTC helpdesk and if they can't help you they will tell you a hard reset aswell
Unable to sync using USB...
When I sync using Bluetooth, all is fine & dandy. BUT. When I plug my Tytn II (MDA Vario III) into my USB port, it starts installing a new "Windows Mobile Remote Adapter" (I run Vista, with Vista SP1, BTW). This fails, with a message "The required registry key is missing"? I have tried removing any trace of Windows Mobile Device Center, reinstalling that, installed the MS driver update, no joy. Obviously,Vista being a Microsoft OS, it doesn't tell me WHAT THAT bloody registry key is/is suposed to be!!! Help?
I've d/l 4.5 into my PC but I can't sync into my HD2. OK in my house I can only wi-fi data , I have to go outside to make phone calls on network. When I go to active-sync it sends me to MS like I'm on the PC & it gives me the interpretation to d/l 4.5 into the HD2. What the heck am I missing? Help!
Pls. Someone point me in the right direction,so I can sync my HD2 to my PC ,pls. Thanks ahead of time.
Okay, try uninstalling activsync. Re-download and re-install Activsync (remember for XP only, Vista and Seven get WM Device Center) then go through the setup. Plug in your HD2 via USB it should connect. Then, press the syn button at the top right corner I believe. It's been a while since I've used it since i'm now using Android but I believe it should still be the same!
Sorry for being late (sleep) Thank You that worked. It's been awhile & I thought I thought I overlooked something but it's good to know windows still works the same. If I didn't get this phone for a penny I'd be working with something else. Again Thank You.
I was really looking forward to being able to use my phone from my laptop, but it wont finish installation. i've been stuck on check your phone / check your computer, i did have my note 8 connected and thought it might be interfering so i've removed it from the ms account. It looks as though my computer is not sending the key code to my phone...
any ideas?
thanks
Connecting over wifi or bluetooth? You need to change a setting to allow it to use mobile data if you are using bluetooth and not wifi.
I just get an error, " something happened, please try later". Tried later, still the same.
Not sure if it's because my laptop is connected to the phones hotspot, but that's all I use so I dont currently have an alternative.
S1lentKn1ght said:
I was really looking forward to being able to use my phone from my laptop, but it wont finish installation. i've been stuck on check your phone / check your computer, i did have my note 8 connected and thought it might be interfering so i've removed it from the ms account. It looks as though my computer is not sending the key code to my phone...
any ideas?
thanks
Click to expand...
Click to collapse
Do you sign in to your laptop using MS account?
Exactly the same problem here.
Tried uninstalling My Phone Companion on the laptop and the Microsoft app on the phone.
Note 8 worked perfectly
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