Database Info

Please help! My S200 has died

I installed the latest LSVW ROM a few weeks ago and I was very happy with it.
Today I got a crash of my S200 (run out of memory). My S200 gets stuck in a totally white screen after the QTEK logo has been disappeared during a soft reset. So I have to do a hard reset. However, after the hard reset my S200 get stuck in the red-green-blue colored screen (bootloader) and will not go any further.
Can somebody help me bring my S200 back to life?
I read some articles about flashing from the bootloader, but all the ROM updates cannot find my S200. They really need a ActiveSync connection and I am not able to make one....
Can somebody please help me?

ehm, when you can get into bootloader you should be able to plugin your device and do an update via usb.
However, you should do this from an official rom. Not a rom based on PDA mobiz or something, that needs a guest activesync connection afaik.
To quote myself (for instructions):
erm... well you could try the 2.20 qtek rom which seems to be working well for quite some people (found here).
Although you have to make sure you read that thread good and use the ROMUpdateUtility_NoID.exe (found on ftp) to upgrade (or you download RUU-Prophet-G4-AKU2.2-2.20-2.47.21-Jester-r1.exe and take the ROMUpdateUtility_NoID.exe from that using WinRAR, but it's wasting bandwidth a bit ).
Update instructions:
1: With the qtek 2.20 rom you need to extract the zip and the exe file in the zip with WinRAR.
2: Then there is one folder called 'OutputFile' and a folder called 'RUU_TOOLS'.
Inside the RUU_TOOLS there are some other folder (prophet -> WWE), when you go through them and in the WWE folder you see a bunch of files (readme.doc, enterbootloader.exe etc etc).
You need to copy ROMUpdateUtility_NoID.exe to the WWE folder with all the files. And you also need to copy the 'nk.nbf' file to the WWE folder (from the 'OutputFile' folder).
3: And then you need to put your phone in bootloader mode and run ROMUpdateUtility_NoID.exe to upgrade, which should work nicely then.
Click to expand...
Click to collapse
Hope this might help you out.
Very weird btw the device just crashed itself and now you are stuck in bootloader! Doesn't sound too good
Did you heavily overclocked it or something?

RaptorRVL tahnk you very much for your support, but it dis not solve my problem.
I tried it several times. I had a lot of 260 errors and at last I got a 320 error. So it seems that there is something terribly wrong with my device. I think I have to return it to QTEK.
I did not overclock my PDA, so that could not be the cause of this. I was just driving home using TomTom Navigator and the error message 'Out of memory' (error message from WM5 not form TTN) appeared on the screen with an OK option. I pressed the OK button (only thing I could do), the S200 soft resetted itself and got stuck in the totally white screen after the QTEK screen with the version numbers.

Sounds like faulty hardware indeed, perhaps bad memory or a bad motherboard. All the stuff is intergrated anyway, so they just throw the old internals away and get some new stuff in there for you.
Hope they fix it fast!

Fatal downgrade...

Hi there,
My currently installed Rom was RUU-Prophet-G4-AKU2.2-2.20-2.47.21-Jester-r1.exe. (thank you jester for you good job)
Nevertheless, this ROM is in English and I wanted to downgrade to a French One before the selling of my device.
I have tried to install the downgrade kit detailed in this topic : http://forum.xda-developers.com/showthread.php?t=267344
The first step went OK but while trying to make the secnd step, my qtek is blocked at the boot splash screen showing the Jesterz picture and red information about the SPL and so on on the upper left corner... without starting... The USB connexion is not detected so I can't do anything... While trying to install any ROM, the USB connection is not detected ang I get an error message...
Did I kill my phone ?
Please help ! Tell me that it's not dead....

Don't worry, its nowhere close to being dead. If you have superCid, then use the SD card image to restore in bootloader mode. However, if the Cid is locked, then you would need a utility that can unlock Cid without Activesync mode (coz in your case, you would not be able to get an Activesync connection). imei-check.co.uk has a utility ($38 i guess) that unlocks Cid in bootloader.--- else show it to a professional. (in my country, I would have to shell out around $20 to get such a problem fixed at a mobile repair shop)

illanz said:
... The USB connexion is not detected so I can't do anything... While trying to install any ROM, the USB connection is not detected ang I get an error message...
Did I kill my phone ?
Please help ! Tell me that it's not dead....
Click to expand...
Click to collapse
Just take out the battery for about 10 minutes and re-insert. If it does not re-start, do a soft resert with the stylus and hopefully you should be fine

Hy,please help!
after downgrade, it doesnt work anymore.... i mean... i cant start the mobile!
after the downgrade i disable the USB data cable and now the mobile is dead... it doesnt starts from the ON/OFF Button and even if i connect the USB cable it makes nothing! No Led on... nothing! absolutly DEAD!!!

I have tried to put off the battery all night long with no result.. but I have achieved to reach the bootloader mode by pressing the camera button while soft reseting and keeping the camera button pushed...
OMG, I have been so scared ! ! !

Try this in order to reach the bootloader:
Hold down the camera button and reset the device. (Boot Loader Mode is: Press Camara + Soft Reset, then release soft reset and KEEP PRESSING camara button till appear the Boot Loader.)

it doesnt work

I seem to have a simular problem. this is my post in another topic. It seems to fit better here.
This is what I tired so far:....
I used the RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_S hip-NoVendorID and it often hangs and was slow with Push Email over GPRS.
I tried to find a way to downgrade but hadn't had time sofar. When I logged on XDA Developers Site I saw there was a new Image.
So I thought Great I dont need to find how to downgrade.
I don't know what G4 and G3 is so as everybody let's try the higest best one.
I uploaded the RUU-Prophet-G4-AKU3.3-Jester-b1
Wrong...
Now as previously stated I get to the multicolor screen with IPL 2.09 and the SPL 2.20..0001 on the screen and that's it.
I can get to the bootloader and load the same image again and get the same result.
I can load another image on and it loads to 80 Percent and says error [326] Invalid Command This NBF cannot be used with your PDA Phone. Please check your NBF file.
If I try an older Version it tells me upgrad only
And when I try to upload the G3 version it tells me error[300] invalid upgrade tool. This upgrade utility canot be used for your PDA Phone. Please get newer Upgrade utility.
Trying to use the nf.nbf or the G3 with the ROMUpdateUtility_NoID of the G4 doesn't work either.
If I would like to do the downgrade tool I need a Active Sync connection which I don't have.
I have no more thoughts. Please Help.

If you would have just read the forums better you would have known if your device is a G3 or a G4. (read this!).
Now it appears you have tried both for an update. Which may possibly have bricked your phone.
But... first things first. Can you get into the bootloader? (read wiki HERE on how to do that).
If you can still get into the bootloader then there is still a possibility for updating.
Try upgrading with the latest Qtek rom (note: this is an official rom, this one works for both G3 and G4! And since it's the latest you should be able to upgrade to this one).
Instructions quoted from another post of me:
You could try the 2.20 qtek rom which seems to be working well for quite some people (found here).
Although you have to make sure you read that thread good and use the ROMUpdateUtility_NoID.exe (found here ) to upgrade.
Update instructions:
1: With the qtek 2.20 rom you need to extract the zip and the exe file in the zip with WinRAR.
2: Then there is one folder called 'OutputFile' and a folder called 'RUU_TOOLS'.
Inside the RUU_TOOLS there is prophet and in that one WWE, when you go through them and in the WWE folder you see a bunch of files (readme.doc, enterbootloader.exe etc etc).
You need to copy ROMUpdateUtility_NoID.exe to the WWE folder with all the files. And you also need to copy the 'nk.nbf' file to the WWE folder (from the 'OutputFile' folder).
3: And then you need to put your phone in bootloader mode and run ROMUpdateUtility_NoID.exe to upgrade, which should work nicely then.
Click to expand...
Click to collapse
This should give you a good enough idea of what to do. This should work (new rom combined with no NoID updater).
However, if it's impossible to get yourself into the bootloader your options of upgrading your device are getting smaller.
Downgrading of a complete rom is only possible on a CID unlocked G3 (when it's CID unlocked you would know! because you would have done that yourself) and not on a G4 device.
Flasing a G3 device with a G4 rom or G4 device with a G3 rom might possibly turn your phone into a brick. This can easily be avoided by reading the forums properly and know what you are doing.
If anything (even if it's a small thing) is not completely clear to you about upgrading/downgrading your device I'd recommend not doing so.
edit: oh yeah... if you have a G4 device (which you should know by now) you cannot downgrade from this rom (well, only via a payed online service). And when you have a G3 device you could try and CID unlock it (read wiki + forums) before you want to downgrade, or don't downgrade at all.
But whatever you do, don't try to downgrade it without doing any of those things because you'll get into trouble. (to put it down bluntly)

illanz said:
I have tried to put off the battery all night long with no result.. but I have achieved to reach the bootloader mode by pressing the camera button while soft reseting and keeping the camera button pushed...
OMG, I have been so scared ! ! !
Click to expand...
Click to collapse
If you have reached the bootloader screen, just run my installer (or any official ROM) to get your phone working again.

My Prophet Died
I need help, to restore my Prophet, i upgrade wrong rom, i need will try the SD Backup, where can i see this process ?
Sorry my Inglish is too bad.

I've merged a couple of threads under this one, as they are all about the same problem (mostly)
Opening a new thread for the same problem isnt very useful

Hi RaptorRVL
Thank you very much for your patience in resuming all this for me.
I do try to read the forum but it isn't like a manual where you find the procedure stepby step. Like the G3 and G4 version I have newer come across until now. Sorry.
I tried the image you metioned and I have the result that at 80% it tells me error [326] Invalid Command This NBF cannot be used with your PDA Phone. Please check your NBF file
Any more thoughts?
As you seem to be an expert Can you let me know more about goldcard solution.
Cheers
Mick

From a readme I once found inside an update:
* ERROR [320~328] : INVALID COMMAND
These errors seldom occur. However, if one of these errors occur, it could not be recovered and the device had to be sent back to the customer service center. In this case, you have to flash a new ROM code.
Click to expand...
Click to collapse
Doesn't sound too good really. Maybe someone else here on the forums know what to do with this error :/
You did use the ROMUpdateUtility_NoID.exe and not the normal updater right? Can remember someone getting a similar error when using the wrong updater, but I'm not sure about that though...
edit: try doing a search on the prophet forums for "INVALID COMMAND" maybe there is a helpful post in there somewhere...

THANKS!! I was worried b/c i had the same problem today. I've been looking for so many threads abt this problem. Thanks for ur help guys!

same problem
so i have the same problem. I want to downgrade and it break at 95% invalid file. But now XDA is still alive. I can`t go into the bootloader but i tried this file: RUU_Prophet_220734_2207114_024721_NVID.exe
and now my Prophet is still running again. Hope i can help you. Good luck.
peter paul
P.S. sorry for my english, but its good to learn it again

Dead QTEK pu10

Hello!
I had been using Helmi_UNI_AKU3.5_v1.3 for a while, today i tried to flash WM6_TrueNeytral rom and now my pda is dead. Before that i enabled the RAPI using the enableRapi cab, as my pc kept on saying that "Cannot copy files". But after enabling rapi, i tried again and i was flashing WM6_TrueNeytral rom, half way thru flash(after creation of partition's), i got some error message [some lame win error- i am using win xp xp2). And now my PDA is not working.
I had a some prob before when i had tried to upgrade Phorpeth IVVV, but i used HELMI rom to repair and overcome the problem...
Please tell me an GENRIC version of ROM which i can use to repair it.
Regards,
admin22

admin22 said:
Hello!
I had been using Helmi_UNI_AKU3.5_v1.3 for a while, today i tried to flash WM6_TrueNeytral rom and now my pda is dead. Before that i enabled the RAPI using the enableRapi cab, as my pc kept on saying that "Cannot copy files". But after enabling rapi, i tried again and i was flashing WM6_TrueNeytral rom, half way thru flash(after creation of partition's), i got some error message [some lame win error- i am using win xp xp2). And now my PDA is not working.
I had a some prob before when i had tried to upgrade Phorpeth IVVV, but i used HELMI rom to repair and overcome the problem...
Please tell me an GENRIC version of ROM which i can use to repair it.
Regards,
admin22
Click to expand...
Click to collapse
I would suggest restoring your Doc table with MTTY, then upgrade your BootLoader version if you have not done this allready and re-flash the rom of your choice.

?
admin22 said:
Hello!
I had been using Helmi_UNI_AKU3.5_v1.3 for a while, today i tried to flash WM6_TrueNeytral rom and now my pda is dead. Before that i enabled the RAPI using the enableRapi cab, as my pc kept on saying that "Cannot copy files". But after enabling rapi, i tried again and i was flashing WM6_TrueNeytral rom, half way thru flash(after creation of partition's), i got some error message [some lame win error- i am using win xp xp2). And now my PDA is not working.
I had a some prob before when i had tried to upgrade Phorpeth IVVV, but i used HELMI rom to repair and overcome the problem...
Please tell me an GENRIC version of ROM which i can use to repair it.
Regards,
admin22
Click to expand...
Click to collapse
I think you are on the wrong forum.
universal is NOT the name of universal rom versions for all ppc's, but rather one particulair kind of ppc.
greetings,
Wout

thanks
Hello beast0898 & wout,
Thanks for letting me know what to do next.
I will be doing the needful, and try to get it to work.
It was really helpful.
Mods : If incase this is the wrong forum, please move the thread to the appropriate forum and please pm me sub forum where it is moved. Thanks.
Regards,
admin22

bootolader state working?

Hello,
It has been like 3 days, i am an NDE and dont have time to update it. Hectic work.
Well yes the boot loader mode can be seen. It display's
USB or SERIAL
V 1.0

Hello,
Could someone please help me out?
with this issue? It has been like five days.
Regards,

Hello, Beast
Thanks for all the help.
I could recover the PDA yesterday using the method u suggested.
I was doing something wrong before so could not find the USB port, later i browsed all the posts to get it and did the required thing. Please close the post.
KISSES.
Hehe, u made me that happy!
Regards,

admin22 said:
Hello,
Could someone please help me out?
with this issue? It has been like five days.
Regards,
Click to expand...
Click to collapse
Have you tried installing one of JWright's ROM's?
Also, I have never heard of any of the ROM's that you are trying - I do know that you are using a Universal (since its called the PU10), so thats not the issue.
Additionally, try a different computer and cable - they may be causing the problems

please help i beg you!!!

i JUST BOUGHT A NEW O2 EXEC, AND TRIED MY BEST TO UNLOCK cid AND SIM, O2 APPARENTLY SHIP THEM UNLOCKED, SO I TRIED AND IT WAS. TRIED TO cid UNLOCK BUT NO LUCK KEPT GIVING ERRORS. SO I BEGUN THE INSTALL CROSSBOW LATEST, AND IT THEN WAS STUCK ON O2 SPLASH SCREEN, TRIED TO REFLASH WITH THINGONASTRING, NOW ITS STUCK ON BOOTLOADER, SAYING V2.01 AT BOTTOM AND SERIAL OR USB (WHEN CONNECTED), I HAVE LOOKED AND TRIED ALL OPTIONS, I TRIED UNI_EXTBOOTLOADER, AND THE OTHER ONE WHEN I WAS STUCK IN SPLASH SCREEN. NOTHING IS WORKING, THEN I TRIED TO SEE IF I COULD INSTALL OFF CD WITH O2 EXEC, BUT CANNOT FIND RUU. THE ONLY WAY I CAN NOW GET INTO BOOTLOADER IS FIRAT ATTACHING THE USB CABLE THEN BOOTLOADING, I CANNOT DO IT WIHOUT USB CONNECTED, BUT IF I TOOK THE USB OUT AFTER I HAVE GOT IT INTO BOOTLOADER, IT STILL STAYS ON. WHEN I ALSO PRESS THE RESET WHILST USB CONNECTED, THE LIGHT ON O2 EXEC FLASHES RED EACH TIME PRESSED?
ANY HELP WOULD BE GRATEFULL.... COULD THIS BE VISTA??? AS THATS THE OS I USE.

Please help, this is supposed to be a christmas present... i just couldn't help myself!!!!

vistar said:
Please help, this is supposed to be a christmas present... i just couldn't help myself!!!!
Click to expand...
Click to collapse
Hi vistar,
Hopefully, you will have it sorted out by Christmas!
Yes, it is Vista problem and you need to change the USB Vista driver in your PC to XP driver.
I don't mean changing the Windows Mobile Device Center to Active Sync 4.5!
But the USB drivers. Look here:
http://forum.xda-developers.com/showthread.php?t=313001
http://forum.xda-developers.com/showthread.php?t=291723
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
I believe that the first post should solve your problem. If not try the others. Basically, in Device Manager of your PC, the USB driver should be the old XP driver dated 2004!
Any other year won't do you good!
Merry Christmas!
Happy New Year!
KOR!

It is highly recommended NOT to use Vista ... even with the proposed driver patch.
I have developed a Radio ROM issue because of this: http://forum.xda-developers.com/showthread.php?t=347375
If you are using Vista, it is highly recommended for you to use Virtualisation and install XP.
I have been using XP under VMware forever without problems as far as flashing my Qtek is concerned ... until my Vista mis-adventure that is. I know that VMWare is not free, but you may want to give http://www.microsoft.com/windows/products/winfamily/virtualpc/default.mspx a try.

I flash my two Universal at least once a day under Vista with no problems at all.
Flashing Radio, CE ROM and ExtROM with Vista hasn't created any problem for me.
Vista like XP automatically install latest update from Microsoft site, this update also includes drivers too.
Just before flashing make sure that your old 2004 driver is not changed to the latest 2006 or 2007 driver!
That's all folks,
KOR!

will try the threads above thanks, i have tried in vista, and also i use vmware too, with xp pro spâ. which seems to work better but get error ăđă, radio update error, i think i have wiped the radio??? as when the first screen comes up it says:
from,
Radio:
EXT Rom:
Bla bla:
to:
Radio: 2.?.??
EXT Rom: 2.2.??
Bla bla: 2.2.??
I cant remember what numbers came up, but it was blank at top and version numbers at bottom.
any help would be grateful

ok i got it to work , through vmware, i ran PsiDOC_WM5_20041_Taster, which worked think its WM̀ still but its back on, I want WM̉ though, i'll try again.. some advice wouldn't go a miss. thanks.
Note: If anyone has problems blame vista..... Good OS, Bad PDA Partner...

ok every rom i try fails with the following: Error 114, Radio Rom Upgrade error.
why is this??? i have looked through the wiki and forum, people have had this problem before, but no answers.
I have this when WM5 loads up,
1.09.00
42.42.p8
2.00.41 WWE
and bootloader v2.01 (G4)
just incase this info is needed.
thanks, i will leave it on WM5 till an answer is given, preferably before christmas...lol.
thanks guys for at least helping me.

vistar said:
thanks, i will leave it on WM5 till an answer is given, preferably before christmas...lol.
thanks guys for at least helping me.
Click to expand...
Click to collapse
If you have tried all the links I have given, you could have easily upgraded the ROM to Windows Mobile 6.
Read carefully, my above post #3.
Did you know that you could just flash the CE ROM (Main ROM), if the Radio is not flashing.
KOR!

KOR support center !!!

How do i Flash that alone? do i just remove the radio file from the WM6 folder and run RUU again??? just to confirm...
Thanks M8 much appreciated.

vistar said:
How do i Flash that alone? do i just remove the radio file from the WM6 folder and run RUU again??? just to confirm...
Thanks M8 much appreciated.
Click to expand...
Click to collapse
Read the four links, I have given you.
1. nk.nbf (CE ROM - Main ROM)
2. ms_.nbf (Extended ROM - Storage ROM)
3. radio_.nbf (Radio ROM)
If the ROM is in .exe format, than excute the ROM without hooking your universal to the PC. In the temporary folder, you will find all the files.
Read,
KOR!

sorry what i meant was how do i flash the files to the device??? i have all the files ready..
do i remove radio from folder then execute RRU? or do i use a different way?

Thanks for your support KOR!!!
the later worked perfectly on my G4 device, i ran the update without the device attached, put into bootloader, and found all files in temp directory, then removed the radio file. connected the bootloaded device, then ran the update, it worked straight away, only in xp/vmware though.
Thankyou..... I really mean that KOR..

vistar said:
Thanks for your support KOR!!!
the later worked perfectly on my G4 device, i ran the update without the device attached, put into bootloader, and found all files in temp directory, then removed the radio file. connected the bootloaded device, then ran the update, it worked straight away, only in xp/vmware though.
Thankyou..... I really mean that KOR..
Click to expand...
Click to collapse
Hi Vistar,
You are welcome. If you download the drivers from the first link in post #3, then you can use Vista without any problems to flash your device.
Just make sure that the driver is dated 2004 before flashing the device. Check the driver for the Portable Devices ->USB Disk in the Device Manager of your PC.
Best Regards,
KOR!
BTW, I did reply to your PM.

King of Rapture™ said:
I flash my two Universal at least once a day under Vista with no problems at all.
Flashing Radio, CE ROM and ExtROM with Vista hasn't created any problem for me.
Vista like XP automatically install latest update from Microsoft site, this update also includes drivers too.
Just before flashing make sure that your old 2004 driver is not changed to the latest 2006 or 2007 driver!
That's all folks,
KOR!
Click to expand...
Click to collapse
Perhaps that's because both your Unis are G3 - and mine is a G4.

wm6 upgrade

hi all,
just want to know how to upgrade my xda exec on O2 to wm6 from wm5
what files do i need and where do i get them from? including instructions on how to do it.
many thanks to those of you who can help

First you need to download a WM6 or WM6.1 rom. It can be found here on the forum. So search for it and upgrade. Then you have to unzip it or just run it. (You'll see what to do.) Then connect your PDA to the computer and if it is recognized you may run the files that you downloaded. The uprgrade has a guide so you just have to follow that. Than reset your PDA, and you have the rom that you downloaded. (At least i did this way. And it works) For the first run you may wait for a little longer but after that, you are good to go.

how to revert back to official original rom after upgrading with a cooked rom
SunnyRio said:
First you need to download a WM6 or WM6.1 rom. It can be found here on the forum. So search for it and upgrade. Then you have to unzip it or just run it. (You'll see what to do.) Then connect your PDA to the computer and if it is recognized you may run the files that you downloaded. The uprgrade has a guide so you just have to follow that. Than reset your PDA, and you have the rom that you downloaded. (At least i did this way. And it works) For the first run you may wait for a little longer but after that, you are good to go.
Click to expand...
Click to collapse
hey i wanted to ask, how to revert back to my original official rom after i have upgraded with a cooked rom from here. is it possible and where to get the detailed info on how to doing it. thanks

To rewert back to an older rom you have to do the same. Just download on and run it. If i remember correctly you can find original roms also in the forum. Try serching for it. Good luck.