I've seen a few similar issues on the web with various devices... I believe mine to be a bit different though.
Before today my Blackjack 2 (Windows Mobile 6.1) worked perfectly fine, it fell today and the battery went flying out of the phone. I put it back together and it was working fine. a few hours later i realized the phone shut off on its own. Well, it does that sometimes for me since it is over 2 years old and is quite beat up, so I took it as normal behavior, i started it up, and…. it hangs on the windows mobile green splash screen.
Whenever I shut it down, the loading circle that normally pops up, shows on the screen as its shutting down. I've actually gotten it to show the status bar (signal strength, battery, etcetera, however the rest of the screen remained at the splash screen.
Bootup process: it shows the Samsung splash screen, then the AT&T animation, and then the windows mobile splash screen where it finally hangs. When I plug it into my computer using the data cable, it dings on connection, and my computer starts to connect, but then errors out.
I'd like to try to avoid a hard reset or re installation if possible… just added a bunch of contacts that I haven't backed up, and I don't know their numbers off hand, so I'd have to wait for them to call/text me or until i see them again.
Also, if I have to perform a hard reset, I'm unsure if the phone will actually work after-wards since this did appear to begin after it hit the ground.
Since installing WM 6.1 I have not installed any software/programs/apps on the device, just some new contacts. It's not the sim card, my friend has the same phone so I tried it out on his and it worked fine.
Anyone able to advise on this?
Sorry for the double post, decided to format anyways. I have a trip tomorrow and absolutely needed a functional phone. It is now functioning perfectly fine, boot time is a bit longer than usual but it does boot.
Any idea what could have caused this and how to avoid the issue in the future?
Hello!
I have a problem with my HTC Vox (yes, there are still people who have one )
It started out with the display getting different colour tones as soon as i slided out the keypad too slowly.
One day however, the phone didn't boot up again, means, that the HTC logo shows, then the Windows Logo too, but suddenly it starts flackering and then it stays so.
I already tried the hard reboot and since Active Sync doesn't seem to recognize the phone anymore i'm really desperate about this. I hope somebody can help since I would love to keep that phone as long as possible!
Greetings from Germany
Marco
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Have try to flash ruu
Sent from my HTC Hero using XDA Premium App
No, I haven't tried to flash any RUU, I'm on the original ROM.
No more frezes since last freeze last night an hour after i started this topic; I reinstalled some apps but not as much as before; hope I'm lucky and things stay like this....
Anyone else had problems similar to this?
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
Exactly the same thing happened to mine this morning - it froze during normal operation (after six weeks of perfect use) I had no response to hardware buttons or screen touches so I was forced to remove the battery in order to reboot it.
It then would boot but each time would stick at the white htc logo screen and then the screen would timeout.
I was dreading that I'd have to try a hard reset just after I'd finally set the phone up as I like it.
so I removed the sd card from the device and rebooted by removing the battery once again
the device then booted normally, so I did a controlled power off, replaced the sd card and it booted fine.
Thankfully all fine so far (two hours later) fingers crossed.
The application that I was using when the device hung was a streaming digital radio apps that was located on the sd card.
Sent from my HTC Desire S using XDA App
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
The absolutely same symptoms. DS hangs installing new app. Has carried it in service-center. Now I wait for diagnostics results
Did you try to remove the sd card?
Sent from my HTC Desire S using XDA App
ben_pyett
Click to expand...
Click to collapse
For sure.
After the first hangup I have taken out the battery. Then DS hung again showing the HTC logo, over a white background. Then SIM has been removed. SIM were the first suspect. At the very first day of owning DS I have been forced to get new SIM card from mobile provider. Previous card was quite new, only one year old and works normally in Xperia X1i and other phones, but doesn't recognized in DS).
Finally, when I delivered phone in service-center, it was without the SIM and without SDHC cards, but all problems were the same.
Dare I ask was what was the application that you installed?
Sent from my HTC Desire S using XDA App
ReadItLater, but I think that it is simple coincidence. Phone wasn't started even when I managed to make factory reset (Volume Down+Power). After that phone wasn't launched any more.
Needed Hard Reset!
Removed. see duplicate post in more appropriately named thread [URL="http://forum.xda-developers.com/showthread.php?t=1036835&page=3"]http://forum.xda-developers.com/showthread.php?t=1036835&page=3[/URL]
Removing both cards solved it for me today
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
kc1 said:
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
Click to expand...
Click to collapse
Blimey, thats doesn't sound good
This is the point where I had to perform my first hard reset to re-enable the device.
How many times has this happened to you now and in what timeframe? have you had to do a hard reset before now?
I'd consider getting a new replacement SIM card and even using a different SD card, just so that you can rule them both out of causing the problem and if it happens again then return the device and be confident that its at fault!
If you return the device currently the shop's bound to say that the problem is with SIM and/or SD!
I've had it about 2 months and the involuntary reboots must have happened about 8-10 times starting in a about week 2. A sort of partial reset happened about a week ago (wallpapers and app short cuts disappeared). Then the phone crashed today while dialling into voice mail (Vodafine UK), and rebooted into a black home screen that would report a com.<whatever> error if I tried to get into the settings, or run anything. It would let me power off, but the only way to invoke the hard reset was vol key down when powering up
Today has received the answer from the service center.
They didn't name the reason, but have told that it is a guarantee case. Have suggested to replace the motherboard.
HTC DESIRE S Factory reset doesnt work
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Petrit said:
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Click to expand...
Click to collapse
did you flash a ROM? which one? did you wipe the phones partitions before the ROM flash via recovery?
Hello there,
I have recently received an HTC HD2 from a friend of a friend of mine. It didn't work and was stuck at a black screen.
After receiving the HD2 I saw that the HD2 was in a boot loop of some sort. Every time I would turn it on it would vibrate once, and then turn off. Then it would vibrate once again and it turned off again. The backlighting of the screen would turn on, and then after a certain period of time (maybe like 5 seconds) they turn off again.
Somehow (by luck, maybe) I managed to boot the phone into windows mobile 6.5. I still got a black screen, but I could hear the sound that the phone makes after it boots windows. I then attached the phone to the computer and downloaded the latest HTC HD2 Windows 6.5 ROM and flashed it to the phone as standard procedure. Now, every time I turn the phone on I hear the sounds of windows booting up and I can connect with it using windows mobile device center. I also hear sounds when I push the buttons on the phone.
TL;DR-> Black screen, phone reacts to input.
Question: will replacing the screen fix the phone? Or is it some other component failing. Booting windows proves the phone isn't bricked, right?
Thanks in advance.
Might Help
ikheetkoen said:
Hello there,
I have recently received an HTC HD2 from a friend of a friend of mine. It didn't work and was stuck at a black screen.
After receiving the HD2 I saw that the HD2 was in a boot loop of some sort. Every time I would turn it on it would vibrate once, and then turn off. Then it would vibrate once again and it turned off again. The backlighting of the screen would turn on, and then after a certain period of time (maybe like 5 seconds) they turn off again.
Somehow (by luck, maybe) I managed to boot the phone into windows mobile 6.5. I still got a black screen, but I could hear the sound that the phone makes after it boots windows. I then attached the phone to the computer and downloaded the latest HTC HD2 Windows 6.5 ROM and flashed it to the phone as standard procedure. Now, every time I turn the phone on I hear the sounds of windows booting up and I can connect with it using windows mobile device center. I also hear sounds when I push the buttons on the phone.
TL;DR-> Black screen, phone reacts to input.
Question: will replacing the screen fix the phone? Or is it some other component failing. Booting windows proves the phone isn't bricked, right?
Thanks in advance.
Click to expand...
Click to collapse
Hi, you can always try to boot into three colored screen, by turning the phone on while holding the DownVol key at the same time. If this doesn't work you would need to buy a new screen to see if that fixes the problem.
Heres a link to amazon where you can buy a new LCD, you can also search how to change the screen on Youtube
http://www.amazon.com/HTC-HD2-DIGITIZER-COMPLETE-ASSEMBLY/sim/B003QSDSM0/2
Apologies if this has been asked before but I have had a look through and although there are similar threads nothing is quite the same.
HTC Desire s
This is my sons phone and is contract Vodafone
He reported that the phone was freezing and turning itself off
I did a quick look up and found the factory reset tips so told him to do this.
Using the volume down and power button brought up the menu but not exactly as described as it had no erase data tag, it did however have a factory restore tag so he used this.
the phone shut down ok but then on restart just kept starting to the HTC quietly brilliant screen, made its jingle then displayed the vodafone screen, then after about five seconds turned itself off and then on then the same again. Not wishing to disturb the process and assuming it may do this a few times I told him just to leave it doing its thing. It continued to do this all night (12 hours).
In the end the battery was removed, reinserted then switched on. All looked good when the PAYG/contract screen came on and it proceeded through all the first time screens but then it froze, turned itself off and started doing the loop again with HTC quietly brilliant, then Vodafone then off.
this went on for ages, occasionally going as far as the phones home screen then repeating.
have now tried the factory reset again, taken out the SD card, removed the sim card and although it has slowed the process down it is still repeating and never going beyond the Vodafone symbol.
Has anyone got any ideas?
Many thank's Ian
Update to this, when the battery is removed and reinserted now without the SD and sim, the phone is turned on, it will go as far as the no sim inserted screen, if you then slide the bar down to unlock it goes to the White screen with HTC on then after a few minutes turns off, turns back on, does its jingle then Vodafone screen.
Please help as it appears my sons life has ended and the whole world has crashed.
Further update
Got message
the process com.htc.bg has stoped unexpectedly.
Does that mean no one can help?
Looks like time to send it back to the professionals.