Got my brand new HTC Touch Cruise the other week and it was working great. I then decided to try and Geotag my photos which apparently is as simple as changing a registery value. So off I go and download the trial of Resco Explorer 2007 and reg editor from their website and change HKLM\Software\HTC\Camera\P9 »Enable« to 1
Soft reset the phone and then the phone no longer connects to the network.
(The geotagging feature of the camera worked fine too.....)
I uninstalled the tools, did a hard reset and reloaded the original ROM to no avail - the phone still refuses to connect to the network (Telstra NextG - Australia) which it was working fine with before. I have also noticed that when there is no Sim in the phone the IMEI does not agree with the one on the back and when the Sim is in it says the IMEI is "Not Support"
Any help would be appreciated, I'm missing my new toy already!
Do a Hard reset and your problems should be gone. Easiest way is "Settings > System > Clear Storage > 1234". Remember to sync your contacts before you do it and good luck
I'd already tried a hard reset and loading the latest ROM (Which was the same as the one it shipped with) but that did not work.
Just tried doing it again the way you suggested and it's still broken.
Also on further inspection my IMEI when it doesn't have a SIM in to is almost the same as the one of the back but just has an extra 01 on the end. It still says "Not support" when I have the SIM in it though....
All sorted out.... It seems it was an issue with Telstra(They said they had a brief outage, and for some reason my SIM didn't reconnect to the network until they gave it a "Kick"), not the phone that just happened at the same time as I was editing the registery. Talk about bad luck......
TMBomber said:
All sorted out.... It seems it was an issue with Telstra(They said they had a brief outage, and for some reason my SIM didn't reconnect to the network until they gave it a "Kick"), not the phone that just happened at the same time as I was editing the registery. Talk about bad luck......
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Click to collapse
Yes so next time your Polaris not working so blame always your operator if the device dont connect, The imei cant NEVER chance with a registry chance what ever you do with the device the imei never changes, with that numbers you cant mess with
you said the imei changed when you have the sim card inside and evidently you couldn't connect to the network because of that... so deosn't that implys there's a 'possibility' that bypass the hardware imei by doing something to the sim? we might be on to something here guys..
ok heres the story....
i bought a used mint condition touch pro and activated on sprint online and the touch pro is running fine but the net wasnt working... i took it to sprint and they told me that the inner workings of the usb port were damaged and it was hard to communicate with the device via usb cable so they could not do their stuff, i though it was BS cuz it charges and connects to activesync as well as flash drive just fine at home till i tried to unlock the device which always gave me communication errors... i can do it via sd card no problem as i did and flashed energyrom just now but i still cant connect to the web and they said theres nothing that can be done about on their part that and i would have to call insurance and shell out 100 bucks for another one cuz the in-store warranty did not cover that. But i dont think that the usb port (which is fine IMO BTW) has anything to do with the net not working rite?
they told me do dial ##DATA# and restore the profile, soft reset and then attempt to update the profile via settings but it fails every time with error code 67 / incorrect username/password... i flashed to stock rom before this and hard resetted BTW and no dice... i think it may be a hardware problem cuz everytime i try to update my settings and fails, the username of the previous owner always goes back and thats maybe whats going on. but to no avail the device updates with my info...
the USB port damage that they mentioned was to connect the device to a diagnostic machine and since its damaged it cant connect to diagnose the problem so i guess im stuck then...
What do you think? if i can get my web working i would most likely keep it since i can flash via sd no problem and switch it for a pro2 easier than paying for it. i tried to update profile and prl but they always fail... i always get a incorrect username/password error 067
if anyone can help me get my net workin again i would fully thankful, where can i manually get my sprint internet settings?? cuz the DCD carrier cab and PRL update cab did not work for me...
i have noticed that when i go to device info. the sprint username isnt mine so i guess that would be the problem, i know what mine is but where do i change it? and what about password and anything else required for the sprint internet sevice to work??
hello
im a new member here(old watcher xD), and this is my first post, i would hate to make it about asking for help instead of saying hi but im having this problem/s for a while now and its really getting on my nerves, (please excuse my mistakes since english is not my first language)
here is the story:
i bought at&t locked atrix 2 (GSM), bought unlock code and did long research for the last couple of days about the whole android OS roms (IOS user )
and im using the phone now (unlocked) with our carrier Etisalat and it works great but my problems are as follows:
1- it always connect to 4g which i think is consuming more battery and sometimes the coverage is weak so i wish to turn it to 2g or at least 3g if 2g not possible (tried to change it from settings but the option is grayed and also downloaded apps and widgets and still the same)
2-whenever i reboot the phone or close it and then open it, i get a notification that says: "sim card full, delete messages to free space"(every single time), and i have no messages at all (in the sim and outside the sim) and i only have 52 contacts in the sim, which leads us to my third problem
3- i have contacts in the sim but i cant import them because accoring to the phone "there is no contacts on your sim card", and the funny part is i can access them from the same phone thru an app called SIM Toolkit (not sure but i think it comes embedded inside the sim) but the app does not import them or make me copy them, just watch them and if i want i can write them on paper xD, and also it show that the sim can contain 2000 name
200 email
200 number
all of them are empty except the names field which has 52 name.
by the way those three problems have traveled with me thru the roms xD
stock, supercharged, supercharged v2, stock deoxed, and finally victory(the best ) so i dont think its a problem with the roms.
also i tried to leave the AT&T bloatware but nothing changed.
i hope i can find the solution/s with you guys & sorry for the long paragraph.
Bump
up, perhaps someone would know something useful.
I had the same problem with the phone not reading the contacts on the sim card. What I did was install a free app call Sim Contacts from google play. I selected all the contacts and from the app setting, selected batch operation to "batch copy to phone contacts" However if you reset the data on your phone, it needs to be done again. I hope this help.
Thanks ))
thanks for the help, and i did try to use several programs (yours included)but non worked.
anyway i tried to take the sim and use it on my old nokia phone and after couple tries it finally showed up that there is messages in the sim and i deleted the hell out of them xD and when i returned the sim, the phone never showed up that message again and not only that but it also made the contacts visible to the phone and i could import them and everything worked out )))
however there is still the first problem not solved yet and any help would be truly appreciated ?
why is the choice of changing the network type (4g,3g,2g) greyed out ?
finally solved all the problems
it really saddens me that no one tried to help me except one (has my sincere gratitude) and i finally found a solution to my problem with changing the network type, the sad thing is that no one helped me out (yep im b!#@%ing about it), the good or even funny thing is that i found the solution here in the forums by other XDA members (after 4 hours or searching), and im posting this now because someone else might be needing help regarding this subject:
http://forum.xda-developers.com/showthread.php?t=1103967
thanks XDA
Ne-oL said:
it really saddens me that no one tried to help me except one (has my sincere gratitude) and i finally found a solution to my problem with changing the network type, the sad thing is that no one helped me out (yep im b!#@%ing about it), the good or even funny thing is that i found the solution here in the forums by other XDA members (after 4 hours or searching), and im posting this now because someone else might be needing help regarding this subject:
http://forum.xda-developers.com/showthread.php?t=1103967
thanks XDA
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You worked it out on your own and found he solution by searching. Good job!!!
Hi to all, I'm writing here because I had my first problems with my v970 (with etotalk rom). This evening I checked my mobile and I found that none of the sim was active (I was not in airplane mode) and I could not activate them, as if they were not in their slots. Meanwhile the upper part of the device began to heat up, so I tought it could be an antenna/receiver problem. I almost forgot to say that I installed Truecaller (deleting Contapps) and updated facebook and few others apps less than one hour before the event, but I already uninstalled them to exclude some of the possible causes. I'll gladly listen to any advice. Thank's in advance. GL
Restart, and see if it continues.
Already tried a lot of times, with or without sim cards. I also noticed an abnormal use of battery.
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
post-mortem said:
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
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The problem started yesterday and I never experimented It till now. As I Said, before I encountered It, I updated some apps from the market and I changed the default caller manager (should I call It in this way?) with Truecaller. I also deleted my sim contacts
. I can't check apn because there are no apns to check (Android shows me the voice "mobile networks" but I can't select it
Update: I tried to restore the original rom, but the problem persists. I also made a check with the recovery, and it shows me that the device cannot detect sim cards. I begin to think that it's an hardware problem (ouch). Am I right?
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
post-mortem said:
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
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Nope, it's the faulty recovery that etotalk sent me with the phone. I would like to install the cwm and flash another rom, but I'll leave that as the last option
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
post-mortem said:
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
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Click to collapse
I know about the recovery, but I was trying to don't invalidate the warranty (as if I'll ever use it...). Now I'm charging the phone, it's already the third time today...
Aw, heck. If you've got warranty, just send it in.
post-mortem said:
Aw, heck. If you've got warranty, just send it in.
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Click to collapse
Yep, I've got warranty, but sending it in China will cost me almost as much as buying a new one
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
I think you have to crack the case.
ArcheoGian said:
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
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Click to collapse
Hmmm... if your phone is reporting invalid IMEI numbers then I would try first to get that working as it should. Read this tutorial and re-write your IMEI numbers.
Then I would try the latest stock ROM, which is available on ZTE support website. Here is the direct link to the ROM.
If your phone still doesn't work after that, then I'm afraid you have a hardware problem.
I have had the telephone for more than one month with no problem. Trying every ROM made by Bruno with no problem at all with signal, but...
About 4 days ago, I started suffering exactly the same problems stated by ArcheoGian. I have tried everything (installing older Roms, rebooting, changing SIMs from 1 to 2, etc.) but unfortunately with no success. I just have to try to install the original ROM, but I supose it will be the same.
Afer a few reboots, I can make the telephone to search for a network, it founds it, it connects, it transfers data, I can make calls, but ramdomly (can be after 30 seconds, 30 minutes or maximum one hour) it disconnects and the red X of death (Xbox 360 times ) appears on top of the screen.
I can try to go and return from airplane mode, or search for networks that it won't re-connect.
I fear it can become a typical problem for this phone.
I am "delighted" to send it back to China and wait for two months to get it back (after explaining it to the seller and so on). Fingers crossed
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
ArcheoGian said:
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
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Click to collapse
No, I bought it from another seller at Aliexpress.
As I thought: I tried to re-install an original ROM, and everything remains the same. I thought I was successfull but after one hour the phone disconnected itself from the network. After that moment, I need about 3 re-boots to get signal again and it lasts for just a few minutes.
At this point, I would disregard a software problem.
Happy happy to have to send it back to China.
ArcheoGian said:
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
Click to expand...
Click to collapse
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
bgcngm said:
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
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Click to collapse
The third and the fourth ones are the only methods to restore IMEI I didn't try, just because I never used sdk and adb (and I'm not sure to be able to use them). I followed the others options (I also created the IMEI file with the russian program), but it continues to show me the "invalid IMEI" message. Can you help me, maybe showing me a good walkthrough?
This ADB Tutorial looks easy to follow. Check it out!
Hi!
So I have a Galaxy S6 which came with a Dutch T-mobile package. On my way to China, where I moved a few weeks ago for an indefinite period, I cracked the screen and brought it to the local repairman to fix. That went perfectly well, but the phone didn't recognize my fingerprint anymore and I forgot my backup password. That's why I performed a factory reset, and that's where the real trouble began.
After the reset, I tried setting up the phone again, and got to the Samsung reactivation screen. I entered my account info, and provided the password for the wifi, after which the phone connected to wifi (with the corresponding message), but after a few seconds I get a pop up message saying "Unable to connect to the Internet" - even though the wifi symbol would still flash its arrows in the upper right corner. Thus, I can't get past this screen nor in my phone, which is quite a devastating fact as a poor new expat in China . Tried several other wifi networks, to no avail.
My guess is that it's the Great Firewall of China acting here, somehow preventing the phone to connect to the Samsung (and/or Google) network to check my info. I don't know if this is correct, the Samsung helpdesk couldn't say for sure as well, but I really really want to find a workaround here. Once I get the phone working again I can install a VPN to have the Google stuff working in China, but this way I can't get to that point. Now I am completely new to rooting/ installing ROMS and the works, but I am willing to try anything to get this expensive piece of electronics to work out here.
Any helping comment is an absolute lifesaver, and I will name my firstborn child after you!!
Thanks so much!
All the best, Maarten
EDIT: I made some screenshots, but appearantly I am not allowed to post outside links yet.