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Today I lost all the data on my phone.. no problem I thought, I shall do a restore using my backup activesync makes every time i plug my phone in, so all is fine and dandy. When it gets about half way through the restoration, activesync crashes (always at the same point). It is during processing a file called fldr1001dd8.
This means I cannot fully restore my device - very annoying!!
Can anyone help with this... can I make it so it skips errors instead of crashing? Any help at all appreciated!! Device is a Blue Angel, using ActiveSync 4.1
You want to download a free utility called STGViewer - this utility allows you to examine the contents of the backup file activesync creates so you can identify which data you want restored. If there is a corrupt file then you can decide not to restore that particular one but retrieve everything else.
Thankyou so much, I will try that!!
OK I have found it, but I cant work out how to delete a file from the archive with it. All it seems able to do is 'copy' files out of the archive :-(
Any tips?
You cannot delete individual files from the .stg file but the program does allow you to restore selected folders and files. So you can restore Program Files folder all at once - if that works then restore My Documents folder and so on.
You may find that by restoring individually there may not be any corrupt files. But if there are, then you just select everything else except the corrupted file - you can use drag and highlight to speed things up. A little bit tedious but at least you can get all your files back from a bad .stg file.
BTW, the file you mentioned is in Pegasus Databases which are system files
Have you used the program yourself Ian? If so could you please help me with the restore folder button.. when I select a folder, then the restore folder option on the menu, nothing happens. This is very frustrating!
Also, when I extract the files from the pegasus database and put them on the phone, the pegasus folder shows in the phone's file manager (obviously, because I just put it there). How do I restore them to the (presumably hidden) folder, where they are meant to be?
I appreciate all help on this matter, all I need back are my contacts, appointments and message data etc, the rest I can start afresh with.
No I have not used this to restore an entire phone, only to retrieve individual files. It does sound like you will need to start afresh and just use STGViewer to recover personal files from My Documents etc. Most installed programs in Program Files will work fine if restored via STGViewer- there is often no need to actually use an installation program as many programs work as standalone folders.
If you have synced with your PC previously, all your contacts, notes and messages will be in Microsoft Outlook so you can use Activesync to restore these back onto your phone. (assuming you had opted to sync these items)
I would suggest in future that you use Xbackup in the Programs folder to regularly save your contacts/notes data into permanent Storage. I also from time to time make a copy of my .stg file so that I do not need to start anew if my current .stg file is corrupted. Good luck!
Hi
I made the silly mistake of not backing up my contacts before updating ROM ( i know... very stupid)
I copied the entire device to computer prior to updating but for some reason, it didnt copy the windows folder from the PDA.
I'm guessing the contacts would have been stored somewhere in the windows folder. I was running WM6.
Have i lost the contacts...? or are they stored in a different location which would have been backed up ?
Thanks
what exactly did you copy?
the following directories and files
Application data
ConnMgr (empty)
Documents and Settings (empty)
Music
My Documents
Program Files
Pim.vol
WMPinfo
Thanks
as far as i know, if i am not wrong, the pim.vol is the one that contain your pim data especially contacts,.
but, you cant just changed it, or replace it, if i am not wrong you need to use mortscript to do that with force deleting the original one and replacing with the new one,.
i will try to look into it, just keep all your data that you have backed up,.
Thank you !
I really appreciate it.
Not yet solved
Note to admin
this topic has not yet been resolved. I simply said thank you to -G- for saying he will look into it.
Thanks
tag removed
yup... pim.vol can't just be copied inside the root to be read.. it is somehow attached to your system.
BUT, if i'm not mistaken, you can use PIM Backup to load the info from the file.
try it.
http://forum.xda-developers.com/showthread.php?t=299705
btw.. i think SPB Backup can read pim.vol as well.
heyy
nope didnt work. i tried both PIM Backup and SPB Backup but neither of them accept the pim.vol as a valid file to restore from.
Actually, you should be able to just do a copy and paste of this file wherever you got it from. Try to use File Explorer (might not work). The option that works best for me with System locked files is via ActiveSync. If it doesn't work, try soft resetting and replace the file right away before the system gets a chance to access the file. Give it a shot, it might just solve your problem.
Alternatively, read this. It pretty much says the same thing that has been said so far...
http://frommypocket.pocketprimer.com/2007/09/29/backing-up-and-deleting-pim-data-wm50-only.aspx
Good luck to you
strange. i'll get back to you on this..
Im confused.
so will it work to just replace the pim file like egzthunder1 suggested ? Or is that going to mess up contacts completely ?
Go there.. use the emulator.. and get your contacts back.
http://forum.xda-developers.com/showthread.php?t=309351
also, please DO try to just put the pim.vol file in your root dir of your device to see if it's movable.. so other people could use that info.
Here is my problem...
I have my restoration point in my job's PC (XP), as i know where it is (C:\Documents and Settings\USER\local configuration\program data\Microsoft\Windows Phone Update) I save the backup in my Pendrive and move it into my W7 laptop (C:\Users\"User"\AppData\Local\Microsoft\Windows Phone Update) but the problem is that when i put the backup in the right direction and start Zune, Zune delete all the data again and again, so the restoration point doesn´t work in zune...
Is there any way to move it and make it work?
PLEASE HELP!
Thanks!
Can someone help me?
Is there someone that has move the folder with the restore point between 2 PC´s with any problems?
Please, I need to see the light with this problem cause its gona make me crazy... I don´t find anything in the web, only the "windows phone update" folder...
HELP
I followed the path you posted. I don't think that's the restore file. My file is dated for May 2. I jus tsynced my phone before I read your post. This is a sync file and not the backup. I got NoDo in March so that's not it on my computer.
That is actually the right location, I have it in the same place (Win 7).
"C:\Users\%USER%\AppData\Local\Microsoft\Windows Phone Update"
Inside you'll have (one or more, depending on how many updates you did) a folder like this:
daeb3c18 - 4edbdb5d - 91e2ccc4 - d1461342
that contain 2 folders:
Properties
RestorePoint
*Note: I've marked with a - in front the files only.
Properties
contains
-Properties.xml
RestorePoint
contains
FB1AC641-C617-90EF-98F1-D389C6A5F0B9
-ActiveId.dat
FB1AC641-C617-90EF-98F1-D389C6A5F0B9
contains
Data
Data
contains
-Data.0.dat
-Data.1.dat
...
in chunks of 4MB
You should be able to move this data structure to another computer (the original top folder).
EnderPsp said:
That is actually the right location, I have it in the same place (Win 7).
"C:\Users\%USER%\AppData\Local\Microsoft\Windows Phone Update"
Inside you'll have (one or more, depending on how many updates you did) a folder like this:
daeb3c18 - 4edbdb5d - 91e2ccc4 - d1461342
that contain 2 folders:
Properties
RestorePoint
*Note: I've marked with a - in front the files only.
Properties
contains
-Properties.xml
RestorePoint
contains
FB1AC641-C617-90EF-98F1-D389C6A5F0B9
-ActiveId.dat
FB1AC641-C617-90EF-98F1-D389C6A5F0B9
contains
Data
Data
contains
-Data.0.dat
-Data.1.dat
...
in chunks of 4MB
You should be able to move this data structure to another computer (the original top folder).
Click to expand...
Click to collapse
Thanks! The problem comes when i try to move it from my PC with XP to a PC with W7, I move all the folder and subfolders and i start zune, then, when zune starts, it delete the "Windows Phone Update" folder and creates a new one...
Who has the same problem? I really need help with it because i need to move the backup to my home PC...
Albertomarigua said:
Thanks! The problem comes when i try to move it from my PC with XP to a PC with W7, I move all the folder and subfolders and i start zune, then, when zune starts, it delete the "Windows Phone Update" folder and creates a new one...
Who has the same problem? I really need help with it because i need to move the backup to my home PC...
Click to expand...
Click to collapse
Try to do this: Start Zune, it will delete the folder. Don't sync yet, leave your phone locked (if you have a PIN). Then, copy the files in the folder and unlock your phone by typing the PIN. Leave Zune running in the background, don't stop it. It might just work... (if you don't have a PIN, try putting one for this purpose).
EnderPsp said:
Try to do this: Start Zune, it will delete the folder. Don't sync yet, leave your phone locked (if you have a PIN). Then, copy the files in the folder and unlock your phone by typing the PIN. Leave Zune running in the background, don't stop it. It might just work... (if you don't have a PIN, try putting one for this purpose).
Click to expand...
Click to collapse
IT WORKS!!! The downgrade can be performed because the backup appears again in Zune, but if you close zune the update dissapeared...
It´s more than i hope to find, Thanks bro!!
great!
Glad it worked and your problem is solved
I suspected this trick would work, and I also saved my own backups.
This info might be also very valuable to others.
Would it be possible to upload the restore point? I own a DVP I tried upgrading the SD Card and now it show on 15 MB I can try to update the DVP and there moght be a chance that it might read my SD card.
I know its a long shot but till now I have tried everything to get my phone back.
Thanks
Hey everyone,
I thought of making a simple guide or tutorial on how to get TRUE mass storage working on a windows phone 7/7.5 device with all methods put together under one heading in a single thread. I wanted to do this because many users find the lack of mass storage to be a serious problem especially when it comes transferring .pdf/.ppt/.pptx/.doc/.docx files to their devices or when they want to transfer any file that they downloaded on their wp7 devices to their pc. I hope this helps them.
The USB storage enabler that you find everywhere is not system wide. It just shows the folders that zune can access.
Requirements:
-Full unlocked or interop unlocked windows phone 7/7.5/7.8 device with working WP7 Root Tools
-PC with Windows XP/Vista/7/8
-Windows phone SDK(If you don't want to download and install the whole 1.4GiB here is the miniSDK)
-Connection to a router(for using webserver only)
-Zune
Assuming that you want the mass storage mode to transfer files between your phone and PC, currently there are three ways of achieving this in your WP7 device.If there are any other ways please let me know. I will update the post with links and instructions.
1: Using the Root webserver
This is by far the simplest method of accessing all files and folders on your device. You can download and upload files to the device(one at a time) and delete empty folders. No need to connect your phone to your PC via microUSB cable.
Instructions:
-Install webserver on your phone by deploying webserver.xap from PC or by XapHandler (Thanks to GoodDayToDie for Xaphandler) and mark it trusted in 'policies' tab in wp7 root tools.
-Open the application and type in your own username and password, whatever you like.
-Connect your phone and the other device in which you want to access your phone's file system to the same network.The other device can be another wp7 or any android or your PC etc.You need not have internet access. Its enough if your phone and the other device are on same network(i.e., connected to same modem/router)
-If your phone is running the webserver app, you can see the IP address of your device and the SSID of the network to which it is connected to.
-Open a web browser and type the IP address you can see(not the one that says software loopback interface!!) in the address bar on the other device.
-Enter the username and password you entered in the beginning. That takes you to a page where you have links for IsolatedStorage of webserver app, File system of your phone, content folder, about webserver. Go to file system, you can see all folders and files.
This method doesn't give access to registry and you can't delete non empty folders.
2: Using Windows phone device manager
Here you use a client on your PC and an app on the phone to communicate information on filesystem, and applications. Using this method, you can manage applications as well as access files and folders. And you can perform operations on multiple files at once, but still can't delete non empty files and there is no access to phone's registry. You can also connect to your phone via Wi-Fi.
Instructions:
-Download the windows phone device manager. Finish installation on PC.
-Connect your phone to PC using data cable and start zune. Your device shouldn't be in guest relationship with zune.
-Start windows phone device manager on your PC, it installs touchXperience on your phone for the first time.
-Go to wp7 root tools on your phone and mark touchXperience as trusted and exit the app.
-Start WPDM on PC, then start touchXperience on your phone.WPDM on PC should tell you that it is connected to 'so and so' device. There will also be a notification telling you that your phone is connected to the PC.
-Now you can explore files, install and uninstall apps, sync documents from your PC.
3: Using Windows mobile device centre
Ultrashot says that you can access file system and registry of your phone on your PC using the WMDC launcher and Windows mobile device centre on PC. I have not been able to get Windows mobile device centre installed on my PC since it is only supported on Windows Vista. So I do not have a hands-on experience myself. You can get WMDC for PC here
You will be able to:
-Manage your photos, music, videos.
-Browse the file system and transfer files.
-Edit registry through tools like CERegEdit,etc.
-Manage applications installed on your windows phone.
It is simple to use. Install WM Device Centre app on your device. Mark it as trusted in WP7 root tools or any other root access manager. Plug in your phone. If zune starts, don't worry tap WM device centre app on the phone. Your computer should just detect it as another windows mobile device and start windows mobile device centre. Scroll down for the link.
Some final words:
The files downloaded on your WP7 devices will be in the isolated storage of the respective apps. The apps from the marketplace do not have access to complete file system. So it is downloaded to their own isolated storage which will be usually
\Applications\Data\<app's GUID>\Data\
If you want to transfer .pdf files to your device, first transfer it to an easily accessible folder like 'My Documents' and then open them on your phone using a file explorer rather than directly putting them in Adobe Reader's isolated storage because they don't show up in adobe reader if you do that. Office documents(.ppt/.doc files) do show up in office app if you put them in \My Documents. Once you open your .pdf files using a file explorer, it will be copied to adobe reader's isolated storage which means after you open the .pdf files you just copied to \My Documents or any folder, you can delete them using a file manager and you can still have them stored in adobe reader's isolated storage. This way you get some space saved.
If you find these tools helpful, click 'thanks' button for the developers for these apps:
-Webserver: http://forum.xda-developers.com/showthread.php?t=1459235
-WMDC launcher: http://forum.xda-developers.com/showthread.php?t=1521763
Thanks to:
-Heathcliff74 for the unlocks and the WP7 root tools
-fiinix,GoodDayToDie for webserver
-ultrashot for WMDC launcher
-Julien Schapman for WPDM, touchXperience
Prahlad Varada
Reserved
I tried your method of copying the .pdf file in My documents and then opening it in adobe reader via a file explorer. But when I try to open the file, adobe gives an error saying "The file path is not valid." I also tried a couple of other locations in memory, and also created a few new folders inside various existing folders. But every time I get the same error.
What am I doing wrong? Please help.
Thanks,
PO15ON
PO15ON said:
I tried your method of copying the .pdf file in My documents and then opening it in adobe reader via a file explorer. But when I try to open the file, adobe gives an error saying "The file path is not valid." I also tried a couple of other locations in memory, and also created a few new folders inside various existing folders. But every time I get the same error.
What am I doing wrong? Please help.
Thanks,
PO15ON
Click to expand...
Click to collapse
I think u went to adobe reader's isolated storage and deleted that PDF file there..u can open adobe reader and delete that document (but unable to delete files from recently viewed section)..if only one particular file is experiencing this problem, delete that file in adobe reader app(don't use a file explorer to delete files from adobe reader) and open the file using file explorer(I prefer Heathcliff74's WP7roottools 1.2 or W.I.N.C.O's wPhoexplorer) from a local folder..
In simple words, an uninstall and reinstall of adobe reader should solve the problem..please try it and report back..
Prahlad Varada
Hey Prahlad,
Thanks for answering. Here is what I did before reading your answer.
1. Installed Adobe reader. Opened it once and viewed one pdf file (a small one) from my skydrive, just to make sure it is working properly. The file opened correctly, and everything went normally.
2. Used usb connection to pc to transfer a big file into the "My Documents" folder.
3. Removed the usb connection.
4. From the phone, used a file explorer to go to My Documents folder and tried opening the large pdf file.
5. It opens Adobe reader, but before loading the actual file, Adobe reader gives the error. When clicking OK on the error, it opens adobe reader, but without the file.
After reading your reply:
1. Uninstalled Adobe. Reboot.
2. Install Adobe.
3. Opened Adobe, no file present. Close Adobe.
4. Went to My Documents from file explorer, and tried opening the pdf file.
5. It opened adobe reader, but before loading the actual file, gave me the same error. After clicking OK on the error, the app opens, but without the actual file.
I never went into any other folder, and have NOT deleted any file. Not from My Documents, or from any Adobe folder.
PO15ON said:
Hey Prahlad,
Thanks for answering. Here is what I did before reading your answer.
1. Installed Adobe reader. Opened it once and viewed one pdf file (a small one) from my skydrive, just to make sure it is working properly. The file opened correctly, and everything went normally.
2. Used usb connection to pc to transfer a big file into the "My Documents" folder.
3. Removed the usb connection.
4. From the phone, used a file explorer to go to My Documents folder and tried opening the large pdf file.
5. It opens Adobe reader, but before loading the actual file, Adobe reader gives the error. When clicking OK on the error, it opens adobe reader, but without the file.
After reading your reply:
1. Uninstalled Adobe. Reboot.
2. Install Adobe.
3. Opened Adobe, no file present. Close Adobe.
4. Went to My Documents from file explorer, and tried opening the pdf file.
5. It opened adobe reader, but before loading the actual file, gave me the same error. After clicking OK on the error, the app opens, but without the actual file.
I never went into any other folder, and have NOT deleted any file. Not from My Documents, or from any Adobe folder.
Click to expand...
Click to collapse
Hmm..then I think the PDF is corrupted..maybe u unplugged ur phone before the transfer got complete or there was some loose contact and your phone didn't get the file completely..try deleting the file u transferred and from my documents or whatever folder they are in, reinstall adobe and open PDF again with file explorer..granting root access for adobe reader might help, I m not sure..but your file explorer must have root access either through a custom rom or wp7roottools
Next time when u reply, please do mention on WHICH device, with WHAT FIRMWARE u r experiencing this problem..if u also mention which method u used to transfer the file and how big the file was, maybe we can figure something out..
Regards
Prahlad Varada
prahladvarda said:
Hmm..then I think the PDF is corrupted..maybe u unplugged ur phone before the transfer got complete or there was some loose contact and your phone didn't get the file completely..try deleting the file u transferred and from my documents or whatever folder they are in, reinstall adobe and open PDF again with file explorer..granting root access for adobe reader might help, I m not sure..but your file explorer must have root access either through a custom rom or wp7roottools
Next time when u reply, please do mention on WHICH device, with WHAT FIRMWARE u r experiencing this problem..if u also mention which method u used to transfer the file and how big the file was, maybe we can figure something out..
Regards
Prahlad Varada
Click to expand...
Click to collapse
Giving root access to Adobe reader worked. The file manager already had root access, but Adobe didn't. When I granted Adobe root access, it worked for a couple of files. There is one file which is around 250 MB, which didn't worked. But I guess it exceeded the storage capacity of Adobe. When I tried opening the big file, it opened Adobe reader, and after a few seconds, Adobe quits.
I am using HTC Titan ATT branded, but full unlocked with Custom ROM 7.8. The custom rom makes it possible to connect to pc via windows phone device manager when connected through USB. I used that method for transferring the files.
Anyways the smaller files worked. So thanks for helping me out.
Cheers,
PO15ON
feherneoh said:
WMDC should work on any Windows 6.x system, so versions othe than Vista will work. For 5.x (2k & XP) use ActiveSync instead of WMDC.
Phone should appear in My Computer like a WM phone does when in ActiveSync mode, but Zune have to be open. The only problem with this is its slow transfer speed, but you can still use it with just a USB cable. You should even be able to use the webserver method using USB instead wifi.
Click to expand...
Click to collapse
But i couldn't get it work even once..so i just stick onto touchxperience which is currently working fine..i just mentioned WMDC just for the sake of records and i even saw a video of wp7 working with wmdc and so i mentioned it..cheers
Prahlad Varada
I've lost all my s note by accidently sync with a blank folder in my dropbox.
I am looking for file recovery tools but the problem is most of the tools doesn't recover .snb file.
Then it leaves me another option, which is recover all files using recuva. But the problem is my note 10.1 cannot show as a mass storage in my computer.
Help, please??:crying:
First question that pops in my mind is: "Did you make a correct backup before this mistake?"
If you did not, then i doubt there is anyway of recovering them...Maybe there are file recoverers that can get back deleted files for android, but i don't know any...
But if you have a backup somewhere, im pretty sure you can get back to it by re-initializing your dropbox app in your device
-----
Well thats all for now, 3M
(Click THANKS if i was helpfull in anyway ^^)