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my case is:
both main n backup baterry ARE 100%. and i just take out the battery for 10secs (just to test), and after put the battery back, when i pressed the power buttion, this will give me hard reset.
i tried to turn the plane mode on, then push the power off before taken out the battery, still same.
anybody can give explanation for our problem?? could it be the backup battery dead???
i made little experience last night. i let the MAIN battery till ONE (1) %, but BACKUP STILL 100%. then i went sleep for about 8 hours. in the morning, i CAN NOT turn my mini at all... pressed power and nothing. then i plug it to my desktop via usb. and it come suddently, without any soft/hard reset!! i immediately straight away check the battery status, its said : MAIN: 0% (charging) and BACKUP: 100% !!!! how coudl it fully charged my backup battery back to 100% in only 2 seconds after i plug the usb cable?? its very strange!
what will happen normally when the main battery going down till 0% ?? i should use the backup batt, right?? please help me. .
thanks all!!!
hi all... for who has the same problem like mine (take out batery then got hard reset instead of softreset), the solution is: SENT IT BACK FOR REPAIR TO THE SERVICE CENTRE.
also, dont forget to write: " please change my RF/MAIN BOARD" otherwise, they will change ur backup battery only, and this wont solve the problem.
i got mine fixed, and i get new IMEI number as a result. first, they replace the backup battery only, and WITHOUT CHECK it, send the phone back to me. im shocked to find that it still had the same problem. made a serious complaint and send it back, this time the manager take care of my phone directly.. hehhehehe.... well, thats the story... thx for all of u that read n give comments about this problem.
your backup battery doesn't act like a secondary power.lt purely saves your devices settings when the main battery is flat.lt is not an lnternal battery that lets you carry on using your device when the main battery is flat.there does seem to be some lssues with the backup battery when you take the main battery out as sometimes for some reason it does do a hard reset....
I have same problem with my XDA IIs.
@jaythe magic
well,.. yes, i agree wit you. but all my friends that have xda2mini NEVER got hard reset when they swap SIM card (some of them do swapping quite often) and the 02 service center said they replace the my mini 's RF / main board. so, still, my suggestion, if you have this kind of problem, better quick send it back before your warranty expired
Hi,
I asked this in the Universal forum, however no-one responded - so thought I would ask here.
My M5000 refuses to start. Late saturday night it was fine when i checked my emails - woke up Sunday morning and it refused to turn on. My battery is about 6 months old, and when my unit is plugged into the mains the red light comes on. However, when (I am assuming) the battery is fully charged the red light goes out - but the unit still wont turn on.
I have tried to hard reset and also put into boot loader - but its completely unresponsive
I have searched the forums - but cannot find any posts that discuss the exact issue I have with my M5000.
Has my M5000 bit the dust?
Thanks in advance
Matt
welllllll
I had a similar problem with my executive....eventually tryed a friends battery and ....joy!!!It started again...some how the battery life on this phones seems a bit strange some give a bit of a warnig others just pack up with no notice..If you try a diferent battery and it still doens't work more likely that not your backup battery is gone...for that search the forums you will find the anwser for that problem.....there is a full htc manual about dismatling the m5000.......
pichas0 said:
I had a similar problem with my executive....eventually tryed a friends battery and ....joy!!!It started again...some how the battery life on this phones seems a bit strange some give a bit of a warnig others just pack up with no notice..If you try a diferent battery and it still doens't work more likely that not your backup battery is gone...for that search the forums you will find the anwser for that problem.....there is a full htc manual about dismatling the m5000.......
Click to expand...
Click to collapse
Thanks for your help...but my phone is back to life...well for a short time.
I took my battery out for 48hrs...just put it back in and voila its springs back to life and still has all of my data....only thing lost was the time, that was reset to 1st Aug 2005.
BUT at midnight it crashed again and wouldnt turn back on....think its the backup battery!!
Thanks Matt
As i said on the title,suddenly i couldn't recharge my Universal anymore,yes i've tried with a brend new official battery as well but everything was in vain.As soon as i plug my charge to my Universal it appear a Red Led and after 3 min or so the led turn off and so the battery.
How can i fix this problem?!
Is there any chance?!
Is it really dead like that?!
Please HHHHHHHEEEEEEEEELLLLLLLPPPPPPPPPPPPPPPPPPP!!!!!!!!!!!!!!!!
If the battery is really brand new, then I guess the connectors might be damaged or the internal power buses might be broken somewhere. Have you dropped your device recently? Or did anything that might explain broken connectors or internal buses?
Nothing happened to my device and never felt down,it just happened suddenly!Now if i won't be able to fix this by myself this means a finger in da a.. cuz my warranty is expired!DAAAAAAAAMN
tetsuokaneda said:
Nothing happened to my device and never felt down,it just happened suddenly!Now if i won't be able to fix this by myself this means a finger in da a.. cuz my warranty is expired!DAAAAAAAAMN
Click to expand...
Click to collapse
It can be a software error. Have you tried hard resetting or installing another ROM?
tnyynt said:
It can be a software error. Have you tried hard resetting or installing another ROM?
Click to expand...
Click to collapse
That's the point!!!
I was trying to update to WM6 but something went wrong and stucked in boot load screen!Then my battery died but when i've tried to charged again i had that problem!!!
tetsuokaneda said:
That's the point!!!
I was trying to update to WM6 but something went wrong and stucked in boot load screen!Then my battery died but when i've tried to charged again i had that problem!!!
Click to expand...
Click to collapse
Your battery is fine, unfortunately your device broke
Unless you have a lot of specialized equipment at home, and the proper qualifications, there's no way in hell you can fix this. I'm sticking with my diagnosis, that either the power routing circuit broke down, or a power bus inside the device.
Really, your best off taking it back to the store, and paying for the repair. Either that, or buying a new phone, and selling this one for spares...
Sorry mate...
mzalan said:
Unless you have a lot of specialized equipment at home, and the proper qualifications, there's no way in hell you can fix this. I'm sticking with my diagnosis, that either the power routing circuit broke down, or a power bus inside the device.
Really, your best off taking it back to the store, and paying for the repair. Either that, or buying a new phone, and selling this one for spares...
Sorry mate...
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Click to collapse
I wanna die!!!I'm completely Fu.. up!!!
What a terrible news!I can't believe it!!!!
If i'll bring my phone to the assistant i'm gonna pay alot of money,at least 200.00 euro!!!!
similar problem
i had the exact same thing happen to my EXEC when i got 2 new batteries for it. One was a standard sized, pretty much the same as the stock one that came with the phone and one was a much larger capacity one that needs an extra cover for the back.
Id been using the device for ages on this huge battery and the charge said 100% constantly. then the device turned itself off and it wouldnt come back on. upon connecting the charger the LED was red, so i thought the battery was dead. I left it on charge over night and when i tried again the next morning it was fine.
this happens everytime with this battery, it just needs a much longer charge than the standard one, and doesnt register properly on the default OS, i havent tried it on my recent upgrade to one of the midget roms.
so try leaving it on charge over night or for a very long time. if all else fails just get a new battery.
That might reset the battery back to life, but I wouldn't exactly count on that. A battery with a broken monitor circuitry is pretty hard to reset.
My last hope,i'm gonna leave charging my phone for a day and then see what happend....I'm desperate
Permanent red light...
I had this problem, I put the phone on charge but forgot to put a battery in - spare phone... It wouldn't work no matter what I did , until I reformatted the DOC by following the steps in the WIKI.
wtpelzer said:
I had this problem, I put the phone on charge but forgot to put a battery in - spare phone... It wouldn't work no matter what I did , until I reformatted the DOC by following the steps in the WIKI.
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Click to collapse
Could u post it please?!
Took a while but here it is...
I did the task 28 55aa command in MTTY which should reformat the DOC alternatively you could reload the bootloader using the link below...
MTTY with "task 28 55aa", "set 14 0", "set 14 9, "set 14 10" and "set 14 20" as described. bootloader screen may be replaced with a blank one, boot it on bootloader mode by "Backlight+Power+Reset"
http://wiki.xda-developers.com/index.php?pagename=Universal_Resets
now upgrade as usual.
If you stuck on the bootloader again after upgrading, try to upgrade the bootloader itself go to http://forum.xda-developers.com/showpost.php?p=1255206&postcount=52
This link gives full instructions :
http://forum.xda-developers.com/showthread.php?t=289325&highlight=task+28+55aa
Hope this helps.
Same Problem, Led Indicator Always red
Hi,
We have the same situation, my jasjar just died in my hands, im reading a txt messages then al of the sudden it hangs, so what i did is reset it but it didnt power on, i removed the battery then after 10mins i put it back but then no power,then i charged it but it didnt power on too and the led indicator is always red, they say that if the indicator is red it means that there is no battery or the battery is missing but i check it thoroughly,the battery is perfectly place on the back of jasjer, i even tried to enter to bootloader but it cant. If anyone knows how can i revive my jasjar pls pls let us know....Thank you so much.
So sad till now there's no single solution.....
wtpelzer said:
I did the task 28 55aa command in MTTY which should reformat the DOC alternatively you could reload the bootloader using the link below...
MTTY with "task 28 55aa", "set 14 0", "set 14 9, "set 14 10" and "set 14 20" as described. bootloader screen may be replaced with a blank one, boot it on bootloader mode by "Backlight+Power+Reset"
http://wiki.xda-developers.com/index.php?pagename=Universal_Resets
now upgrade as usual.
If you stuck on the bootloader again after upgrading, try to upgrade the bootloader itself go to http://forum.xda-developers.com/showpost.php?p=1255206&postcount=52
This link gives full instructions :
http://forum.xda-developers.com/showthread.php?t=289325&highlight=task+28+55aa
Hope this helps.
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Click to collapse
Exactly if my Jasjar is completely dead how can i connect via usb and then use mtty?!
I'm losing my hope to bring it back to live!
have same problem - can do nothing, still waiting
but there is one thing - led flashes once, when i put the charger into the device - but it does nor light, nor flashes - exactly nothing happens
If your device is dead...
Well just to answer the question, if the battery is dead and you can't charge it because of a red LED. I suggest you buy a standalone charger from ebay and charge the battery or get someone else to charge it for you. Then follow the steps as I stated in my previous post...
wtpelzer said:
Well just to answer the question, if the battery is dead and you can't charge it because of a red LED. I suggest you buy a standalone charger from ebay and charge the battery or get someone else to charge it for you. Then follow the steps as I stated in my previous post...
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Click to collapse
The point is that the device is dead and that is why the constant red light. I have a device that is stuck on the splash screen (no solution in sight) and another that fell down and broke. The one that fell down does not power on. If you put a charged battery ang plug in the charger nothing happens, no light comes on, but if you put a discharged battery the red light comes on. I have a third Uni that I accidentally flashed with a BA rom. It is behaving exactly like the broken uni, it does not turn on, does not go into bootloader and the red light comes on when I plug in the charger with a discharged battery in it.
For some things, there's just no cure...
Okay I understand where you're coming from but essentially what you need to do, under normal circumstances, is connect it to your PC, which if the device is working at all the PC will detect it but not connect... In the case of two of your Uni's I don't think this will help - the dropped one and the BA ROM failure. The one with the Red LED, which has stopped working could be a component failure on the board or it could be a Corrupt DOC table. Now to get back to how you'd go about fixing it if it is a corrupt DOC table, when you connect it to the PC and the PC detects it you disable ActiveSync and start MTTY it should give you the option of connecting to the USB port, when it does this if you get a prompt the problem should be fixable because MTTY can "talk" to the device... As for the other's try this method and if it doesn't work sell them for parts or canabalise the one for parts for the other...
So i got my new fuze and now there is another problem... This is a small problem, when my fuze is connected to pc through USB, it doesnt seem to get charged and the battery goes down pretty fast. I have already unchecked the battery option and changed the phone to turn off in 1 min. The backlight turns off after 30 seconds but screen is still on and so is the phone. I use Energy warhawk8/11 and radio 1.14.25.35, could this be the radio or rom? i have also tried to restart phone and pc and also tweaked the battery options with registry. any help please
check the temperature of the phone. if it's extremely hot then that's why..
By the "battery option," are you referring to start>settings>system>power settings?
Not the option
Yea i meant the setting battery options, its unchecked and i have the timer to shut off after 1 min... the phone syncs fine with comp but doesnt charge and screen doesnt turn off... also the temperature is fine
i probably assumed that you resetted the phone already... If that is still not working, try a new usb cable. you should have plenty lying around (if you have an external hdd you should have a usb - miniusb cable)
When you connect via USB does the phone ask if you want Activesync, file transfer or modem mode?
Active sync
Yes the phone syncs with pc and it says the phone is charging but the battery is draining... It doesnt seem to shut off after 1 min and if i shut it off manually it charges slowly, i also tried diff computer and wire... could it be the rom?
darkreborn said:
Yes the phone syncs with pc and it says the phone is charging but the battery is draining... It doesnt seem to shut off after 1 min and if i shut it off manually it charges slowly, i also tried diff computer and wire... could it be the rom?
Click to expand...
Click to collapse
So, now we're getting the information you should have originally posted "it says the phone is charging but the battery is draining". You originally stated that the phone was NOT charging, when in fact it is but draining faster than its charging, right?
When asking for help, it is best to give the best information up front, be thorough in your description, tell us what ROM\Radio you're on, what symptoms you're experiencing, have you tried to fix it, if so -how? etc., etc., etc.... And you had better have searched for a fix first!
You had to have 8 posts to your question because you asked it incorrectly.
Don't look to be spoon fed and don't waste the time of people who are trying to help you.
Now on to your issue,
If you are running WiFi or GPS while sync'd, your battery usage will be greater than the rate of charge. Other things like streaming musiic can do this too.
Also as Thresher stated below and I forgot, your Radio can also cause this which is why you were asked if the phone was gettting hot. Typically the battery gets hot and then stops charging. I flashed back to 1.13 Radio from a 1.14 radio for this reason.
If your battery is just not taking a charge, then its a hardware failure.
Flash a stock rom and radio combo to it. I would use the latest from htc for att. sounds like hardware issues though. Inman is correct.
Hmm
Sry about that inman
Hmm
Sry about that inman
Now for the problem, it charges fine on AC but when connected to pc, the phone doesnt turn off and drains battery even thought its stating charging... I had 1.14.25.35 before and tried stock radio but didnt help. I dont have anything runnung on the phone... One more thing it seems to charge when i manually turn it off from the shut off button, i dont know if i should exchange the phone again for this minor issue
I don't mean to flame you, its just one of the biggest problems with this forum.
It all comes down to read, search, then ask, and offer anything you can.
Its outlined very clearly here.
What you describe doesn't make sense. It should not use more than the charge it receives if nothing else is running.
I do not know of a fix, nor can I replicate this issue.
You could try a battery monitoring program that will show you where you're losing your charge.
I would say, if you can, return it for an exchange.
Dark - you may have a minor issue (depending on what your phone is trying to do) or a major one (if it isnt supposed to be doing it!).
* Whilst on USB your phone can only charge at USB current (i believe 500mA [per passive port], 5v), if your phone is drawing more than 500mA [or others on the same port are], it will (overall) discharge.
* Assuming it IS CHARGING from the USB (and this is kinda significant) then your problem (if it exists) is an excessive discharge.
Basically Bruce is right - if you have your phone drawing a huge current (its working is [email protected]@cks off - and you know this) then this isnt a fault - simpy, a limitation of USB!
* If you don't expect your phone to be drawing a huge current then you need to look into this (charge to 100%, do a soft reset, plug into usb - observe to confirm) flash a new radio, a new rom, stop or uninstall apps - basically see wtf is taking all the juice.
* If the phone isn't charging then this is a different problem again! Check your pc, lead, settings & finally wonder about the phone (or pc) hardware.
If you need help - do everything you can do (or are happy doing), then tell us everything you did - and why - and what you found. Then others can help.
Please don't ever assume something you dont know about is not important - it might be! Someone else might use that info to fault find your problem.
Edit:
Regarding Bruce's comments about not seeing or being able to reproduce this error - i have, in the past, suffered for both "excessive" and "omfg f'ing crazy" battery drain. The latter i solved with a couple of soft reboots - although i had the problem several times, the answer was always a couple of back-to-back soft resets [in these cases, the phone was on the mains charger, and "charging", yet still was drawing too much current & the battery was overall discharging.
In the "excessive" version, i believe (my phone has been repaired & had hw replaced) the problem was the radio - or possibly the radio vs rilphone.dll file. Since these episodes i have a new main board, new rom & new radio so it is impossible for me to say 100% what the cause of my "issues" was, but i'm 95% sure it was radio/rilphone related.
[hmmm, double post - pls delete]
Hi anyone...
Need help to see if there is solution to my dead i780. After charging for quite sometime, the led indicator still remain "RED". I suspected something went wrong so I unplug the power and the red indicate still there. I tried switching on or off the phone but was unsuccessful. No choice, I have to take out my battery and place it back. After doing so, the phone cannot be turn on anymore!!!
Having an external battery charger and spare battery, I tested with a different battery but still unsuccessful. Charge the existing battery with the external charger have no issue. So I concluded that the problem now lies with the phone... any solution? or anyone encountered this before.
If I send for repair, is it worth it? $20++ for checking and $XXX.XX for parts.
Thank you.