Help on O2 XDA IIs - General Topics

Hi I experienced a problem with the XDA IIs despite repeated replacement of a new one. Everytime when it was put on silent mode, with bluetooth off and on standby for sometimes (at least an hour or more without using it), there was no sound heard from the speaker whenever there was an incoming call or when you make a call on the phone. Apparently the otherside could hear me but the sound was very tiny. I think there is a bug in it as it happened in 5-6 new phones that were replaced by the repair centre. Anyone have similar experience before?
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xda mini speaker problem

perhaps anyone else encountered the same issue - i don't know any further with this:
after flashing the o2 xda mini german with the bigstorage rom from: ftp.xda-developers.com/Magician/BigStorage_ROMs/DE_O2_1.12.01.zip
via sd/boot-method the speaker doesn't seem to work anymore correct.
it seems like the speaker on the back of the magician is only working when a call comes in, but not for alerts, sounds or a mp3player like mortplayer or wmplayer.
also the speaker and the mic at the front of the mini aren't working.
so i flashed the device again with the original rom, but it isn't working anymore, also not with all the other available roms.
so i tried to adjust the preamp with no success.
let's see if i wake up tomorrow without a bell :roll:
I believe you have a hardware problem and has nothing to do with the ROM. There are threads and a PDF file showing how to dismantle and fix the speaker contact.
hmm i don't think so - why should it play the ring sound when someone calls? i also checked if it is the speaker on the back side which is playing the ring sounds - and: yes - it's the one on the back side
No sounds after just 6 months of use on my O2 Xda II mini!
Hi lindsche:
I also have the same problem - no sound coming out of my O2 Xda II mini EXCEPT for the ringtone for incoming calls. I have not installed any new software on my device and I have only had and used this device for 6 months! The only way I can hear anything from the device (including phone conversations) is through the use of the audio ear phones. I have been in contact with O2 Technical Support from the Asia Pacific Region (where my device was purchased) who have been suggesting all kinds of different resets stuff to no avail thus far.
By the way, where is the speaker located on this device??
Any advice would be much appreciated.
yeah, i think its hardware too, i had the same experiance with my wallaby (siemens sx56). The problem was from the audio jack. There is a small switch inside the jack that stuck so the device thinks that you are using handsfree. i tried to plug and unplug it but it make the problem worst. if been looking for the jack parts everywhere but couldnt find one. so when i got my new magician, i always plug and unplug the handsfree very very very carefully.
to upcityhighroller and lindsche: i believe your problem is in your audio jack. if you able to hear the ringtone, but not able to hear phone conversation and other sound, that means your phone thinks you are using the handsfree. best think you can do is check inside the jack with flashlight , make sure its clean and nothing stuck inside.
as per someone else's advice found in this forum, i tapped the device against my palm and the sound came back! i'm very happy EXCEPT now my power button won't work!! my temporary solution is to unlock the buttons so that I can turn on the device using any of the other buttons but now I also have NO other way to shut the device down! (I'm force to wait for 2 minutes of inactivity before it shuts down.)
Any suggestions??
Many thanks!
Not able to pick a phone call using handsfree ear phone.
Hi !
Bought O2 XDA mini, a couple of weeks ago....
I am not able to pick any call when handsfree is connected to O2 mini. I can the hear the ringing tone and listen MP3 too using the handsfree....
I have tried the handsfree on another O2 mini phone and is working absolutely fine...
I called the O2 service center and they asked me to do hard reset....
If it still does not work, they have asked me to give it to service center for repair...
I was wondering if anyone had experienced the same problem... If so, what is the resolution.??
kindly share your views... thanks.
-Raj
hey i had a simialr problem.......even i hard resetted but the problem persisted.....but when i charged my battery it worked fine...i guess our phone doesnt accept calls if the battery is below 20%
I was desperatly searching the net for a solution and did what you guys were talking about and tried cleaning the headphone jack, i recommend using an air compressor and while u have music playin in media player just gently blow air into the jack, and if that doesn't work try a little more air, the air seemed to clean most of the dust and whatnot that had clogged it, i just had to give it some firm but gentle taps with my palm and and it works fine now. Releived, as i was just about to buy a second hand replacement
Have the same problem with my Mini.
Couldnt hear and be heard during calls, brought the phone to the service center,
they replaced the hardware yet in the end they couldnt figure out whats wrong.
Im using 1.12 right now do you think it would help if i upgrade or downgrade my ROM?
Need your inputs on this guys!
Thanks in advance.

Sound gone on my XDA II mini...

Anyone else have this problem, or ever hear of it?
The volume is all the way up, no sounds, no annoying xda beeps, not a thing. And the problem occured right around installing Pocketmusic. So, I uninstalled it. Still no sound. I contacted O2 support in Australia (QLD), and did a hard reset over the phone, and still no audio from the handset speaker or rear speakers. Sound is output fine from the handsfree jack, just not at all through either speaker. So the operator suggested it was a hardware fault, and to send it to them.
Thus why im here (apart from learning more things I can do with the phone!), has anyone had this problem before? Is there a way to fix it without having it mailed away for eternity? I'm gutted that my magic little piece of hardware so easily is faulty....
Specs:
Phone is O2 XDA II mini, ROM: 1.12.00. Its only 3 months old!
Thanks guys..
-CN.

Anyone esle have a lpudspeaker pop or click sound when the speaker is used?

When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/

Do I need to Return as Faulty?

I have the normal speaker volume issues but also I've noticed some even more annoying problems:
1 - The speaker on my TP seems to suffer form its own interference. When the speaker is being used during a call I can hear the usual buzzing sound that mobile phones make when they're near speakers in its own loudspeaker?! Surely this isn't right? Anyone else get this?
2 - When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens just before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying, though.
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this? Please let me know if you do OR DO NOT have this problem also so I know whether to return it as a faulty handset or not.
Thank you in advance,
LLOYDY
I had the same symptoms as you are describing, as well as the following:
http://forum.xda-developers.com/showthread.php?t=419761
Do you get this problem too? try playing a music file so the speaker is functioning and download a file from the internet. I only found the interference with a GPRS signal and not HSDPA.
If I were you I would get it replaced. This is what I did and the replacement did not have this problem.
Hi, Thanks for your reply.
Yes I get this same issue. When using HSDPA and using Opera say there is no interference. However, when using GPRS and playing music the interference is REALLY annoying over the top of the music.
Is this not normal? Also did you get the annoying popping sound too?
LLOYDY
That's all right, glad to help, what this forum is here for.
Yes I used to get the popping sound ocassionally too. It is not normal, confirmed by the fact that my replacement unit doesn't suffer from these issues.
Excellent. Good to know (Well, in a way!). Just emailed the retailer (Expansys) about getting an exchange sorted out so hopefully I will hear back from them by the end of the day. I haven't dealt with them before (this phone was my first time) so this will be the test to see how good a retailer they are.
Again, thanks for your help. I'll post updates here for others with the same problem etc.
LLOYDY
My phone was fine for 2 months and now the speaker 'pops' (and picks up that 'gsm sound' occasionally). I replied to the other thread about this too: http://forum.xda-developers.com/showthread.php?p=2884075
I too had the GSM noise problem which seemed to get worse as the phone got warm after extended use.
Even though everybody I showed the phone to commented on the noise, upon return Expansys insisted on "no fault found" after pratting about for 3 weeks about it.
In any event, the threat of legal action seemed to being them to their senses but I will not be getting my replacement from them.
Local HTC service took my TP in for a motherboard replacement due to this problem (I kinda went around expansys altogether..): http://forum.xda-developers.com/showpost.php?p=3018645&postcount=6
I would suggest to anyone coming across this problem to return the handset immediately and ask for a full refund (under the long distance selling rule, believe allows you 10 or 14 days to return the device, no questions asked) . Don't faff about with relying on proving to them there is a fault, that is a recipe for stress.

[Q] Skyrocket mic issue? or software?

Hi,
I was very excited to get my Skyrocket, but after a day of using it, people I called to reported that there's a weird problem with the call audio quality. For a few seconds my voice seems to be muted out, like speaking very distant. This has gone on for many calls at different locations.
Frustrated, I sent the first one back and got another one. It came today and I was very excited. I tried it and there was no problem. Then a couple of hours later, the same problem came on.
This is really weird. I don't think it's a hardware problem since it has happened on both phones, the second of which is brand new. Makes me wonder if it's a software problem. But this did not happen on my HTC Inspire which had the same set of apps as the Skyrocket.
Does anybody encounter the same problem? Know any tests/ fix for the issue? Or even heard of something similar?
Do you have a case on your phone? If so, perhaps it's covering the mic???
Sent from my SAMSUNG-SGH-I727 using XDA App
I've noticed this phone needs to be right up On Your face for anyone to hear you..
Sent from my SAMSUNG-SGH-I727 using XDA App
Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!
I am having the same issue where my voice seems fading/distant according to anyone I talk to. I exchanged it once and still have the same problem. I don't really know the problem so I just use BT headset for calls.
Longcat14 said:
Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!
Click to expand...
Click to collapse
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App
nap286 said:
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Hmmm... my phone was doing the same thing, turned off noise cancellation, fixed.
Sent from my Rocket that is in the Sky!
I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.
krazylove said:
I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.
Click to expand...
Click to collapse
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
Sent from my SGH-I727R using xda premium
shaggyskunk said:
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
Click to expand...
Click to collapse
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.
krazylove said:
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.
Click to expand...
Click to collapse
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.
lyndone58 said:
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.
Click to expand...
Click to collapse
Had the same problem as you. I got a SIM replacement and turned off noise cancellation.
Mic Issue Continues
After looking into reviews of this phone, and subsequently buying one in June, I can't believe I missed this issue. Alas, over the past few months, most recipients of my calls as well as callers to me cannot hear me unless I'm speaking loudly into the phone. To make matters worse, I can't simply tilt the phone to my mouth and back to my ear because the motion sensor will activate the screen and my cheek will touch the "end call" button. I have already turned off noise suppression and still, it's a problem. I have already "talked loudly" and then normally, and still, no dice. I have also switched to speakerphone, then back to normal and still, no dice. This is painful. It makes the "phone" useless. (I have not tried switching to Sky ICS.)
Has anyone found a solution to this design flaw besides a headset? Will adjusting the mic gain work? If so, what code do I need to adjust the mic gain?
Rooted Skyrocket. AOKP Milestone 6
My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?
SimonNWalker said:
My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?
Click to expand...
Click to collapse
I hear installing the Sky ICS ROM may solve the problem. If that is the case, then it is not a hardware design flaw but possibly noise suppression run amok (regardless of whether the option is unchecked). That would seem to be consistent given the mic location has not changed in the Galaxy line of phones. Further, speakerphone works flawlessly.
If Sky ICS works or if I find a "mic gain" solution, I will report back.
guys try rooting ur skyrocket and flashing a new kernel

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