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I've just got off the phone from O2 after ordering my XDA Orbit 2 on their new tariff. I am a little sceptical however. I called them yesterday and they said that the phone was released today, the guy I spoke to was adamant about this. So I called up this morning and spoke to a nice lady. She told me that the screen said the phone was not released until the end of February but thought that was wrong and was sure it was today and went to check with someone.
She came back and told me it was available and the original Orbit was not being sold and all orders would be dispatched as the Orbit 2. I was given a choice of whether I wanted it with or without co-pilot, I went without and was told the cost was £19.99 on an Online 35 18 month contract or free with the Online 45 18 month contract. Still dubious whether I would get the original Orbit, she said she's go and check with a manager and call me back. Got a call back 5 minutes later to confirm it will definitely be the Orbit 2 so I placed my order.
Still wonder which I'll get, anyone else placed an order?
ohh a big mistake.....!!!!
I just got told to call back on Monday.
Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!
gareh said:
Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!
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whats the number you people are calling? I was SAID on monday
vijayvasa said:
whats the number you people are calling? I was SAID on monday
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O2 Upgrades... 08706003009 Option2, Option2, Option2.
Ive just been told its out on the 31st February . Seems as though no-one really knows whats going on but thats just ridiculous. at least pick a date that exhists
woohoo!
Just ordered mine (by dialing 202 on my existing o2 phone) - will be delivered by DHL in 1-2 working days (so Monday or Tuesday next week)
I triple checked it was the Orbit 2 (rather than Orbit 1)
Just for info the deal I managed to get was:
Free phone
18 month contract
600 x-network minutes
500 texts
unlimited internet
without the satnav software (not sure how much extra that would have been)
£25/month (is the £35 tariff but went through the retentions team who knocked it down).
this is the best by far... does it mean, we newer gona get it?!
wow
how did you manage that?!
25/month with the new tariff??
sounds amazing
rTyler said:
how did you manage that?!
25/month with the new tariff??
sounds amazing
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Phoned up a few weeks ago asking for a PAC code. They offered me £15 off my current tariff (£35) if I also took the £7.50 data bolt-on taking it to £27.50. I said yes but wanted to wait for the Orbit 2 and he made a note on the system. So when I called again today they offered me the £35 tariff which now includes a free bolt-on. Told them about the previous offer which was still on their system so they offered my £10 off the new tarrif.
Might just have been lucky, but means they are willing/able to go down that much if you push them.
I spoke to Martin Peers ex 70682 in the retentions team initially. Not sure if dropping names and mentioning offers that other people have got helps but it might be worth a try.
just rang to order. there in stock, but the upgrade "shop" isnt working, need to call back later.
I N S T O C K ! ! !
i can confirm; they have it, just push them.
first i been told, it`s coming out on the 31 feb. i was laughing... quick recheck and i got the same tariff as nick666, but 35pm. i am a select customer, but couldn`t get any better
waiting for monday waiting for monday waiting for monday
thanks nick666
Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!
jonboyuk said:
Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!
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Sounds like the message hasn't trickled through to all the departments yet - so sounds like you've just been unlucky!!
When I ordered today, it was through the upgrade number, but because I mentioned that I'd already spoken to the retention team they put me through to them. Unfortunately I can't remember the name of the girl I spoke to, but was definitely the retention team. She did take a while when checking if they were available so might not be on the screens yet?
Damn O2, why does it have to be so difficult?! I did speak to the retention team and I was on hold for 3 mins while he went to find out! Should I try again - what if I get the same guy? How embarrasing!!
qtek_metanol said:
ohh a big mistake.....!!!!
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One more member for the petition. Hurray!!!!!!!
I called them back, systems are still down.
She first said they dont have them in stock, end of feb is release date. I told her no, its out today and they do have stock. she said "erm...hold on.....*types*....oh yes its out later today" lololool.
Systems still down though, have to call back again
Sounds like a lot of angst. I think I'll just wait until the 31st of Feb
just called upgrades told it was in stock but i wasn't eligible till 6th so i wanted the cancel that contract and take out a new one, he put me through to sales, was told not in stock till 31st feb, told him i was told by two people(including a manager) it was out today, started shouting at me saying if they had it why would they want stop people from buying it or something, wouldn't let me speak and then the w****r hung up on me . all i said was i was told it was out today, that was the last thing i said. Gonna ring upgrades back on the 6th because so far all the representatives there have been excellent. was offered £35pm, 400mins, 1000txts, 12 Month Contract and the phone for £39.99 and that was without haggling.
Speculations and Info for Fuze Release
Yeah, speculate.
Kraize92 said:
Update on cali stores! Called a bunch more and here is the new info
Placerville - Sells tomorrow
Emeryville - Selling now
Mountain View - Selling tomorrow
Cupertino - Still questionable. But is supposedly selling them today and will if you go in-store. (Don't call)
Manteca - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Modesto - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Stockton (All 4 stores) - Sell Wednesday
Tracy - Not here yet. Should be in stock by end of week.
Click to expand...
Click to collapse
Feel free to post your speculations and release dates here. We can also use this thread to let each other know what stores has the device in your area. Please be kind to each other...and happy posting.
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
Captain_Throwback said:
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
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A guy on AT&T forums just posted this:
"Guys,
Just kick up your feet and don't worry about the phone for now. It will eventually be at your local stores for you to enjoy, and it will be so worth the wait.
Guys.. Just think Thanksgiving. VERY close to Thanksgiving. I'll leave it at that.
Take it or leave it."
ya know, I think I am gonna stick with the 11/11 date that my wife told me about last week.
..so that's my bet... 5 pesos on 11/11
My local store told me less then a week. ;\
I was just told they were expecting it very, very soon. In a matter of days.
I don't believe we will see it until the week of the 24th as well. No stores have gotten any preliminary info and that is a pretty telling sign right there.
I wonder if the Fuze will be a part of any black friday deals. I would doubt it if just released that week. I would like to see it more in the $250 range because I don't think it is worth $350 and waiting 10 weeks for the 50 rebate, but I will probably ending up spending it anyway and dumping the Tilt on Ebay.
well given how they are releasing phones the epix came out like two weeks or a week ago bold came out today so i give the fuze another week or two it's definately coming out in november though
youngbusiness19 on the AT&T forums reported that he was able to get one from a store in Ohio.
Can anyone else confirm that they've obtained one?
wmm said:
This one doesn't have a date in the title, so it won't go obsolete regardless of how long AT&T waits to intro the phone.
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yeah, so it will still be vaild for easter
I just called a local store in Indy and was told "We don't know when it'll be in. It's been delayed I think. I'm the manager and I would know!"
If he's the manager and "would know," he should be able to tell me and not just "think."
A little different answer
Not really important but... I called a major store in Denver. Lady has known of it some time as her job is dealing with new releases. She said that they were supposed to have displays up already but the materials are not in so they are behind schedule. She expects it any day. Also a sales person is getting trained on it tomorrow and hopes to know more then. Only significant thing is that they knew of it and were supposed to have displays up by now.
this sucks. im pretty sure black friday week is right. they dont want to have to put it on discount probably
guy at my local store who has been letting me know just said thats when they will get it
I just called a local store in Queens for the billionth time today and they don't know when its coming but it will be coming sometime in the future.
Black93300ZX said:
If I worked at an AT&T store I'd just answer the phone with "We don't have the Fuze, if you're from XDA please leave me alone, is there anything else I can help you with today?"
It seems everyone on here is calling every store within 20 miles of them.
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im calling within 50 cause theres so few around here
Employees in Huntington Beach, CA store said next week.
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
I was told next week... though previously told today... as far as black Friday and not wanting to discount it, well... they're in control... they can release it tomorrow and that doesn't mean they have to discount it. So, I don't see any reason they'd have to wait until then.
renegadebmw said:
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
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ahh good point. . .
I was actually thinking the same thing as black. how annoyed must the ATT people be at the release of any new phone. . . .
people stopping in, calling in ... would drive me nutz.
Done a quick search but can't see anything on this here on the forum so here goes:
http://www.htc.com/uk/product/hd2/specification.html
Will one of the XDA moderators consider opening a dedicated forum for this device, now known as the HTC HD2 please?
I am toying between going straight out and buying one tomorrow morning, providing the stockists advertising them actually have the item in stock, or waiting until Christmas. Anyone else considering purchasing and of so how do we get the developers interested in doing stuff for this device?
Cheers
WB
LOL,
It was only ANNOUNCED today mate, that means you can forget about going out tomorrow and actually buy one ;-)
That said, I am going to buy one as soon as I can, hopefully somewhere around the end of october if we get lucky.
Me thinks that HTC got a best seller here, and am not worried that the XDA developers won't pick up this device anytime soon.
Until then, I keep drooling over the pics & specs
Clubbraxx,
I had a conversation with a supplier the other day and was left with the impression that some devices were already out there, waiting for today's announcement as the go-ahead for being able to release direct to the public as of now.
Needless to say I will be on the phone in the morning chasing up the said supplier and seeing what they have to say for themselves.
Just seen someone moaning about the price of the device at circa £550. Given the high-end spec of the device and taking a 3 or 4 year ownership span into account, I would say that this appears to be a reasonable price for a sim free device.
No doubt the networks will be doing their best to tie in the unwary into 3 year/multi dollar contracts to make a killing on these.
Let me know if you hear any news.
Cheers
WB
The device should be available before the end of this month. I'm looking forward to it
Btw, the device is listed on expansys for $829,99 (or €649,99).
I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.
Please merge, so many loe threads now!
http://forum.xda-developers.com/showthread.php?t=560143&page=77
op...what have you been smoking?
Availability Update
Following my chasing up of contacts today it looks like network providers such as o2 will have their stock to be released from mid October, ie next week. Sim free providers will not be getting their stock for release until a month later, ie mid November.
The above applies to the UK only; I have no idea what the position is elsewhere.
My order is just about to go in....
WB
Made my order today
Hi all!
What do you think of this model?
I fills my needs by 200%, but i heard that some software made for older 6 and 6.1 wont work on this new 6.5? Is that right? And i've also heard that Win mobile 7 is done. if so why did they not use win 7 on this new model?
Thanks in advance
****... I bought new Touch HD one week ago... Now I see HD2 and I'm not very happy...
stabloid said:
I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.
Click to expand...
Click to collapse
Depends on how much you would really use the TV out feature. They keyboard...thats different, for me if the on screen keyboard is at least as good as the iPhones I can dump the physical one and be happy.
Hello all
Review Video HTC HD2 – Windows Mobile 6.5 at its best
you wont find this on Youtube
Hi all,
Release date for the HD2 on O2 was yesterday, I have been trying my utmost to get hold of one of these. Does anyone know any insider information?
I seem to be getting different info from different O2 reps.
I WANT ONE NOW!
Nobody knows - but the best guess at the moment is next week at the earliest. O2 just can't seem to answer a straight question different representatives giving different answers. It could come out this afternoon but nobody knows
looks like its been delayed until november now
loomx said:
looks like its been delayed until november now
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based on what?
Gonna phone them again. They are all saying its due this week but can't tell me when. They say only once it shows on the system can they price it etc.
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
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i know it's terrible waiting! i am so DESPERATE for this phone lol
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
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The HD2 was supposed to be "in the final stages of acceptance testing" last week.
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
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How they expected the Pre to sell as well as their marketing implies that they expected it to, is a mystery to me - the Pre offers very little new or exciting, with the OS being the only real exception (and I've heard a wide range of opinions on the OS). The problem is, if they hold back the HD2, they're going to end up not selling many of those as most people who want one will have moved to a different network or got one unlocked (O2 is one of the worse networks now IMHO - presumably they spent all of their money on iPhone exclusivity and subsidisation rather than improving their network and offering good deals).
Why doesn't the BBC interview O2 about the HD2 instead of wasting time interviewing them about the Pre?
I agree
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
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I think you might jus be right on that one my friend hopefully that wil teach them next time not be greedy and try to stock every handset under the sun
Yes, been pushed back to 3rd week November. However none of the reps I have spoken to are absolutely sure when it will be out, nor what the final pricing structure will be.
I am assuming they will definitely be out by December to catch the Xmas traffic.
WB
Lol,
they will be selling it on estonia at late october on early november.
T-mobile is also selling them on 6 Nov according to them. I guess O2 thinks they are special and people will wait for them
Keep an eye on this thread guys.
Ok, WHOS calling o2 everyday (Multiple times) like me?
ianmason said:
Ok, WHOS calling o2 everyday (Multiple times) like me?
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You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
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Blimey!!
Just eager to get hold of it as soon as I can.
Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
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How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.
Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!
Dark Fire said:
How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.
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Thing is, they were originally planning to launch the HD2 on 12th October, so that blows your theory out of the water. See here:
http://www.redmondpie.com/o2-uk-launching-htc-hd2-on-october-12-lkj621/
and various other news reports.
ianmason said:
Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!
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Of course he didn't have to ask a supervisor. He was just telling you what you wanted to hear so he could get you off the line and move on to the next customer with a genuine need of assistance.
I'm not trying to be nasty, but there's no way the HD2 will be on sale from O2 on Monday, when none of the e-tailers are getting it until 11th November at the earliest. So for the next month or so, why don't you be patient, leave the poor call centre staff alone and get on with enjoying your life. It's only a phone.
Does anyone know if AT&T is going to allow you to preorder this phone? I really want to be guaranteed one on Sunday!
I was wondering the same thing. I was also wondering if other merchants like Best Buy would carry the phone on launch day.
I'm just gonna be there at 11am when the store opens on Sunday. I went and asked about it a couple days ago at the local ATT store and they had no idea they were even going to carry it. Kind of dissapointing really, but that just means they haven't been hyping the phone, and I'll be able to get one for sure
An AT&T customer service rep said "no" to pre-ordering. I'll just order it online on Sunday. Why risk having to pay a store's re-stocking fee in the event you want to return / exchange it? Not being negative - just realistic.
It will available. Its not a Iphone. Only tech savvy people like us will be interested in these type of phones. No pre order necessary. I don't understand how and why people are willing to stand in a line for hours for crap like that.
less hype = loyal customer base and less teenagers showing off their new phone and complaining it isn't like the iphone >.> I seriously hate it when younger kids (10~14) have a smart phone and barely know how to use it, ahem I'm talking about you grade schoolers with blackberries
still awaiting confirmation if it is 350$ but I'm really hoping that it isn't sold out when i attempt to get one by the end of next week =[
less hype = less stock = one phone per store.
You telling me there's no person in a 5 mile radius around me that doesnt also want the captivate?
caelestis2 said:
less hype = less stock = one phone per store.
You telling me there's no person in a 5 mile radius around me that doesnt also want the captivate?
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LOL no one carries one unit per store.
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
Danni3 said:
less hype = loyal customer base and less teenagers showing off their new phone and complaining it isn't like the iphone >.> I seriously hate it when younger kids (10~14) have a smart phone and barely know how to use it, ahem I'm talking about you grade schoolers with blackberries
still awaiting confirmation if it is 350$ but I'm really hoping that it isn't sold out when i attempt to get one by the end of next week =[
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Its confirmed on ATT Twitter now! $350 off contract
fade2black said:
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
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I've chatted with AT&T reps online who, when asked about the Captivate, had no idea what I was talking about. And this is a product that's 5 days away. Let's cut to the chase. My experience has shown that - generally speaking - we know a lot more about their product line than they do. It would be a good thing if their employees shared our passion.
fade2black said:
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
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I went to an ATT store near me today and the lady there said that they had gotten their demo but not the shipment. She said that she didn't normally get excited by phones, but this one she was pumped about. She had to check with someone else to confirm the Sunday date, though I knew about that, and she said that they didn't really know the price off contract. She also said they usually get their shipments on Wed or Thurs with the info about the phone that they need to know.
Jack45 said:
I've chatted with AT&T reps online who, when asked about the Captivate, had no idea what I was talking about. And this is a product that's 5 days away. Let's cut to the chase. My experience has shown that - generally speaking - we know a lot more about their product line than they do. It would be a good thing if their employees shared our passion.
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Click to collapse
Are you surprised? It's not the Jesus phone so what do they care?
p.ford said:
I went to an ATT store near me today and the lady there said that they had gotten their demo but not the shipment. She said that she didn't normally get excited by phones, but this one she was pumped about. She had to check with someone else to confirm the Sunday date, though I knew about that, and she said that they didn't really know the price off contract. She also said they usually get their shipments on Wed or Thurs with the info about the phone that they need to know.
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I went to my local corporate store today and they wouldn't show me their demo and said they had no stock to sell. I went out to my car and called the next closest store and they told me the same thing!
I explained at the first store how a few people online had seen them in the store and even a few had purchased units and she told me if they had stock they would probably sell it but they had no stock and were HOPING they had a few for Sunday.
ctalbot said:
Are you surprised? It's not the Jesus phone so what do they care?
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I wouldn't put up with it if I were in upper-level management at AT&T. Either you give a damn or get out. The store managers should be ashamed that some of their employees are uninformed and, worse, uncaring. And the district managers should be ashamed...and so on. If we have to educate them about their product line then we should be receiving a portion of their salaries. During a chat session today with a CSR at AT&T I sent him the link about the upcoming release of the Captivate.
There are no excuses.
AT&T is making a huge mistake by not hyping this phone. They obviously don't know how great of a product they have and to be the first in the US to release it! I realize they are trying to stay close with Apple, but come on!! Unleash the beast! Give the consumers what they want! Oh yeah and Apple, LMAO... http://news.cnet.com/8301-13579_3-20010212-37.html
Jack45 said:
During a chat session today with a CSR at AT&T I sent him the link about the upcoming release of the Captivate.
There are no excuses.
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I had a chat session with a CSR today also and the guy pretty much said "Check out att.com/android for any news about this phone." Like everyone else said, we seem to know more about the phone than AT&T itself.
kennethpenn said:
Its confirmed on ATT Twitter now! $350 off contract
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This is a pretty douchey thing to ask for a newb like me, but can you provide a link for that tweet?
Not doubting, just hoping.
http://twitter.com/ShareATT
@harishv79 - The Captivate is $350 w/o contract
9:32 AM Jul 12th via web in reply to harishv79
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Haven't we known the off-contract price for a week or so now? Maybe I just dreamed it, who knows
I had to ask around at three stores before I found one where they even knew that the Captivate was coming out (the first two had no clue when it was coming out, if AT&T was even sending them any, or when). At the third store though, the guy was awesome and let me sign up to be notified as soon as they get it sometime next week (hoping for Sunday or Monday), and he said he'd put one aside for me.
I do hope Wirefly/Amazon puts the Captivate for sale online for under $200, like how they're selling the Aria for free with a contract, but I'll get it in store if not.